![CONSULTING
Quality Path
> Receive expert, informed, objective, robust
assessment of current state of quality
> Obtain prioritized, detailed, actionable Bringing in someone from the outside
who knows software quality processes
The Software Quality Experts
recommendations to build a high-performance
inside and out was key to resolving our
future state of quality quality issues.
> Identify business value for improvements to help Ryan, Development Director
cost-justify changes and investments in quality
process improvement, resources, and tools [Consultant] is doing a very nice job on
his project and he is breaking new
> Leverage our collection of intellectual property, ground with our test tools and
training programs, staffing, placement, tools impacting my whole team. This is great
implementation and test lab services to quickly consulting. A super example of how
BenchmarkQA adds value to our efforts.
implement a sustainable, results-driven quality
Brian, Technical Manager
program
> Ensure performance leads to measurable business You have no idea how much you helped
make this project a success. It is very
value through quality program oversight,
impressive that you two came into a
measurement, and continuous improvement new environment and sorted out all of
programs this for us.
Troy, Senior Project Manager
4
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![STAFFING
> Value-added staffing models. When you need more than
staffing alone, BenchmarkQA offers two unique solutions that
give you additional support: ManagedQA and BQA Lab .
> Rigorous qualification process. Each candidate undergoes a Pick a vendor who is thorough, flexible,
and ultimately capable of the same
deep technical screening by our practice leads and technical quality work as your own organization.
The Software Quality Experts
subject matter experts, to ensure our candidates have the skills BenchmarkQA absolutely met these
and capabilities required to meet our high standards and criteria.
exceed your expectations. Rodney, Project Test Leader
> Employer of choice. BenchmarkQA s outstanding reputation,
[Consultant] is recognized in our
broad network and high referral rate keep our recruiting costs
quality group for continued focus on
low and help us find hidden talent in this tight market. Our his project despite the many difficulties
dedication to being worthy of the exceptional talent we that came up, as well as his attention
and drive for quality, and his effort to
employ, as well as our commitment to integrity and excellence,
complete his work especially before
allows us to attract and retain the brightest and the best. he left for vacation.
> Staffed Positions. QA Process Consultant, QA Project Manager, Kerry, QA Test Lead
QA Tools Expert, QA Manager, QA Lead, Sr. QA Analyst, QA
Analyst, Business Analyst, Performance Architect/Strategist, The people at BenchmarkQA are great
Performance Analyst, Automation Architect/Strategist, to work with; it s an easy decision to
turn to them for staffing help.
Automation Analyst, Test Data Manager, Sr. Test Engineer, Test
Steve, Quality Assurance Director
Engineer, Tester
8
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BenchmarkQA Services Overview 2012
- 1. SERVICES OVERVIEW Presented by: Molly Decklever, Senior Vice President
- 2. Software Quality Assurance is all we do. For 25 years, BenchmarkQA has helped software project teams identify their quality issues and go on to deliver higher quality software, resulting in fewer defects and an overall positive and direct impact on their bottom line. We offer four primary services: > Consulting > Training > Staffing > Local Outsourcing 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 3. CONSULTING SOFTWARE Get there faster, RELEASE with better quality. The Software Quality Experts BenchmarkQA s services cover the breadth of quality assurance processes, best practices and tools all to help you drive quality throughout the life of your software. > Process Improvement > Outsourcing Readiness > Tools Optimization > Mentoring > Performance Testing > Requirements Management > Test Automation > Mobile Technology Testing > Test Management > Agile Methodology 3 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 4. CONSULTING Quality Path > Receive expert, informed, objective, robust assessment of current state of quality > Obtain prioritized, detailed, actionable Bringing in someone from the outside who knows software quality processes The Software Quality Experts recommendations to build a high-performance inside and out was key to resolving our future state of quality quality issues. > Identify business value for improvements to help Ryan, Development Director cost-justify changes and investments in quality process improvement, resources, and tools [Consultant] is doing a very nice job on his project and he is breaking new > Leverage our collection of intellectual property, ground with our test tools and training programs, staffing, placement, tools impacting my whole team. This is great implementation and test lab services to quickly consulting. A super example of how BenchmarkQA adds value to our efforts. implement a sustainable, results-driven quality Brian, Technical Manager program > Ensure performance leads to measurable business You have no idea how much you helped make this project a success. It is very value through quality program oversight, impressive that you two came into a measurement, and continuous improvement new environment and sorted out all of programs this for us. Troy, Senior Project Manager 4 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 5. TRAINING The Software Quality Experts Rooted in industry best practices, balanced against ISTQB standards and enriched by the real-world experiences of our consultants, BenchmarkQA Training Services help you make an impact on your software quality. > Public Training > Custom, Private Training > Free Events & Seminars 5 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 6. TRAINING BenchmarkQA Classes > Process Improvement Structured Software Test Planning (SSTP) Intelligent Test Case Design (ITCD) The Software Quality Ecosystem The Software Quality Experts BenchmarkQA listened to our goals Agile 101 for the training, was more than Test Planning for Commercial Software willing to customize their curriculum Retrospectives to meet our expectations and True Quality Begins Long Before Testing ultimately demonstrated that they Building Internal Support for Software Testing understood our objectives by > Requirements presenting a course offering that met all of our requirements. Requirements Management Writing Testable Requirements Tom, Systems Manager > Automation Ten Ways to Avoid Automation Failure We return to the fundamentals we learned in class with the start of each > Metrics new project, and take the practices to The Zen of Test Metrics the next level. > Tools Michael, Manager of Quality The New Microsoft Testing Tools Assurance 6 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 7. STAFFING The Software Quality Experts Exceptionally qualified professionals. > Database of more than 1,400 QA professionals in Minnesota > Pre-qualify and proactively manage a candidate pipeline of top performers > Contract, contract-to-hire, direct placement > Market competitive rates 7 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 8. STAFFING > Value-added staffing models. When you need more than staffing alone, BenchmarkQA offers two unique solutions that give you additional support: ManagedQA and BQA Lab . > Rigorous qualification process. Each candidate undergoes a Pick a vendor who is thorough, flexible, and ultimately capable of the same deep technical screening by our practice leads and technical quality work as your own organization. The Software Quality Experts subject matter experts, to ensure our candidates have the skills BenchmarkQA absolutely met these and capabilities required to meet our high standards and criteria. exceed your expectations. Rodney, Project Test Leader > Employer of choice. BenchmarkQA s outstanding reputation, [Consultant] is recognized in our broad network and high referral rate keep our recruiting costs quality group for continued focus on low and help us find hidden talent in this tight market. Our his project despite the many difficulties dedication to being worthy of the exceptional talent we that came up, as well as his attention and drive for quality, and his effort to employ, as well as our commitment to integrity and excellence, complete his work especially before allows us to attract and retain the brightest and the best. he left for vacation. > Staffed Positions. QA Process Consultant, QA Project Manager, Kerry, QA Test Lead QA Tools Expert, QA Manager, QA Lead, Sr. QA Analyst, QA Analyst, Business Analyst, Performance Architect/Strategist, The people at BenchmarkQA are great Performance Analyst, Automation Architect/Strategist, to work with; it s an easy decision to turn to them for staffing help. Automation Analyst, Test Data Manager, Sr. Test Engineer, Test Steve, Quality Assurance Director Engineer, Tester 8 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 9. LOCAL OUTSOURCING The Software Quality Experts Gain efficiency, improve quality and reduce your total cost by leveraging the hands-on expertise of the software quality experts. > ManagedQA ManagedQA will ensure your contracted resource team provides true value that meets high standards and accomplishes your goals. > BQA Lab Our testing lab is equipped with resources of all skill levels in manual, automated and performance testing. Each member of the BQA Lab team has passed our rigorous hiring process, and is managed by an expert in BenchmarkQA s proven testing practices so you can be sure you ll get the quality outcomes your organization needs and expects. 9 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 10. PROJECT TEAMS & OUTSOURCING ENGAGEMENTS CLIENT RESOURCES DURATION RESOURCE TYPES 2 years to Wells Fargo 10 Sr. QA Analyst, QA Analysts 8, Automation Engineer current 1.75 years to The Software Quality Experts T-Chek 8 QA Lead, QA Analyst current 4 years to 3M 11 QA Lead, Sr. Test Engineers, QA Analyst, BA, Test Engineers current Kodak Health Engagement Manager, SW Test Engineers, SW Test Analysts, Automation 8 2.5 years Imaging Consultants Medtronic 3 4 years Project Manager, Sr. Test Engineers, Test Analysts Pearson DL 8 9 months Project Manager, Performance Architect, Infrastructure Analyst, Test Analysts Achieve Health Care 6 2 years Test Lead, Test Analysts, Test Automation Architect, Process Trainer Performance Test Lead, Performance Test Analysts, Functional Test Lead, Best Buy 6 2 years Functional Test Analysts Smith s Medical 6 3+ years Test Lead, Test Analysts, Test Automation Architect, Process Consultant RBC Dain 4 3+ years Project Manager, QA Lead, Sr. Test Analysts Blue Cross Blue 5 3 years QA Lead, Sr. Test Analysts, Performance Test Lead, Performance Test Analyst Shield of MN Avery Dennison 6 3 months Project Manager, Sr. Test Analysts, Test Analysts 10 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 11. BENCHMARKQA HIGHLIGHTS Focus > 25 years dedicated to the business of Software Quality Assurance Experience The Software Quality Experts > BenchmarkQA began as an off-site testing facility for IBM and Microsoft, as well as other nationally known industry leaders. Process Maturity and Depth > Our proprietary testing methodology, templates and training programs have grown out of our experience and accumulated best practices managing testing projects in our lab. We have delivered public and private training on our methodology to hundreds of professionals. Industry Recognition > CityBusiness 50 Fastest Growing Private Companies > INC 500 Fasting Growing Private Companies in America Caliber of Talent > Our brand, our reputation for excellence, and our commitment to our employees allows us to attract and retain the best talent in our industry and provide exceptional resource stability for our clients. 11 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 12. FOCUSED ON SERVICE BenchmarkQA is passionate about improving software quality and sharing information to make that effort easier. Assisting you with access to ideas, events and networks of information is just one way BenchmarkQA adds value. Free Training & Seminars The Software Quality Experts > We hold quarterly events to provide information and peer networking opportunities for our valued clients, and share QA insights and best practices at industry association events several times a year. Resources > BQA Blog - BenchmarkQA expert consultants share their ideas and insights on software quality, automation, process improvement anything associated with QA. > Knowledge Base - a host of quality assurance and testing related white papers, articles and presentations to provide insightful and helpful information that will help you release higher quality software and achieve your quality goals. Integrity > BenchmarkQA is committed to delivering services that exceed your expectations. > Our reputation for high quality talent and service-minded staff comes from 25 years of putting our clients needs first and always acting with integrity. 12 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.
- 13. For additional information on how BenchmarkQA can be of assistance, please contact: Molly Decklever 952.392.2384 molly.decklever@benchmarkqa.com THANK YOU! 6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.