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Building and sustaining resilient luxury service ecosystems. (2022). Taishoff, Marika ; Muhlbacher, Hans ; Kauppinen-Raisanen, Hannele.
In: Journal of Business Research.
RePEc:eee:jbrese:v:146:y:2022:i:c:p:201-215.

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  136. Yin, R.K. Case study research: Design and methods. 2009 Sage Publications:
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Cocites

Documents in RePEc which have cited the same bibliography

  1. Unveiling the core elements of platform ecosystem development: a systemic lens for value co-creation in small and medium enterprises and orchestrators. (2025). Mbanefo, Chibuike C ; Grobbelaar, Sara S.
    In: Management Review Quarterly.
    RePEc:spr:manrev:v:75:y:2025:i:2:d:10.1007_s11301-024-00416-1.

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  2. Why consumers turn negative about the brand: antecedents and consequences of negative consumer engagement in virtual communities. (2025). Pereira, Vijay ; Sangroya, Deepak ; Yadav, Rambalak.
    In: Information Systems and e-Business Management.
    RePEc:spr:infsem:v:23:y:2025:i:1:d:10.1007_s10257-023-00632-4.

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  3. AI assistant is my new best friend! Role of emotional disclosure, performance expectations and intention to reuse. (2025). Ishaq, Muhammad Ishtiaq ; Affandi, Sana ; Ahmad, Rehan ; Talpur, Qurat-ul-ain, ; Raza, Ali.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003837.

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  4. Design-Oriented stakeholder engagement in service ecosystems. (2025). Ottosson, Mikael ; Flaig, Alexander ; Guyader, Hugo.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:191:y:2025:i:c:s0148296325000785.

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  5. How online exposure to nature affects customer engagement: Evidence from Sina Weibo. (2024). Zou, Peng ; Wang, Jiaqi ; Yu, BO.
    In: Electronic Markets.
    RePEc:spr:elmark:v:34:y:2024:i:1:d:10.1007_s12525-024-00728-w.

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  6. Value co-creation in shared mobility: The case of carpooling in China. (2024). Sun, QI ; Tu, Kai ; Sui, Haiqing ; Tian, Chao.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:205:y:2024:i:c:s0040162524002774.

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  7. Value co-creation in tourism living labs. (2024). Kolomoyets, Yuliya ; Dickinger, Astrid.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:183:y:2024:i:c:s0148296324003242.

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  8. A consumer demands-resources model of engagement: Theoretical and managerial contributions from a cross-validated predictive ability test procedure. (2024). Cova, Veronique ; Valette-Florence, Pierre ; Capeau, Fanny.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001231.

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  9. Food-based place branding as holistic place ecosystems: the case of Basque Gastronomic Ecosystem. (2023). Muiz-Martinez, Norberto ; Florek, Magdalena.
    In: Place Branding and Public Diplomacy.
    RePEc:pal:pbapdi:v:19:y:2023:i:1:d:10.1057_s41254-021-00222-6.

    Full description at Econpapers || Download paper

  10. Customer engagement with digitalized interactive platforms in retailing. (2023). Roy, Sanjit ; Sadeque, Saalem ; Harrigan, Paul ; Coussement, Kristof ; Singh, Gaganpreet.
    In: Post-Print.
    RePEc:hal:journl:hal-04282353.

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  11. Customer engagement, dependence and loyalty: An empirical study of Chinese customers in multitouch service encounters. (2023). Ye, Zhuxin ; Chen, Xin ; Guo, Shuojia ; Xiong, Jie.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:197:y:2023:i:c:s0040162523006054.

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  12. Driving marketing outcomes through social media-based customer engagement. (2023). Kulikovskaja, Viktorija ; Hubert, Marco ; Grunert, Klaus G ; Zhao, Hong.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001923.

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  13. Coordination mechanisms and the role of taskscape in value co-creation: The British ‘milkman’. (2023). Ward, Philippa ; Horger, Christian.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:162:y:2023:i:c:s0148296323002072.

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  14. Engagement and value cocreation within a multi-stakeholder service ecosystem. (2023). Dyussembayeva, Shynar ; Pera, Rebecca ; Mifsud, Matthieu ; Hollebeek, Linda D ; Viglia, Giampaolo.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010499.

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  15. The effect of image richness on customer engagement: Evidence from Sina Weibo. (2023). Wang, YU ; Ming, Yaxin ; Niu, Tao ; Zhang, Mingli ; Zhao, LU.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322007627.

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  16. Issues in defining and placing consumer brand engagement. (2022). Marrone, Teresa ; Testa, Pierpaolo ; Cantone, Luigi.
    In: Italian Journal of Marketing.
    RePEc:spr:ijmark:v:2022:y:2022:i:2:d:10.1007_s43039-022-00054-z.

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  17. Designing a seamless shopping journey through omnichannel retailer integration. (2022). Demoulin, Nathalie ; Cocco, Helen.
    In: Post-Print.
    RePEc:hal:journl:hal-03977218.

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  18. Designing a seamless shopping journey through omnichannel retailer integration. (2022). Demoulin, Nathalie ; Cocco, Helen.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:150:y:2022:i:c:p:461-475.

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  19. Collaboration, feedback, and performance: Supply chain insights from service-dominant logic. (2022). Richey, Robert Glenn ; Patil, Ripinka Koli ; Lindsey, Kristina K ; Qi, JI.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:146:y:2022:i:c:p:385-397.

    Full description at Econpapers || Download paper

  20. Consumer brand engagement: Refined measurement scales for product and service contexts. (2022). Ndhlovu, Thinkwell ; Maree, Tania.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:146:y:2022:i:c:p:228-240.

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  21. Building and sustaining resilient luxury service ecosystems. (2022). Taishoff, Marika ; Muhlbacher, Hans ; Kauppinen-Raisanen, Hannele.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:146:y:2022:i:c:p:201-215.

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  22. Former customers’ E-WOM in social media platforms: An investigation of motives, network size and social ties. (2022). Azer, Jaylan ; Ranaweera, Chatura.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:146:y:2022:i:c:p:118-133.

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  23. Sustainability in the beer and pub industry during the COVID-19 period: An emerging new normal. (2022). Singh, Pallavi ; Chelekis, Jessica ; Brown, David M ; Apostolidis, Chrysostomos ; Dey, Bidit L.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:141:y:2022:i:c:p:656-672.

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  24. The impact of demographic similarity on customers in a service setting. (2022). Yayla, Serdar ; Yeniyurt, Sengun ; Kutlubay, Omer Cem ; Cavusgil, Erin.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:139:y:2022:i:c:p:145-160.

    Full description at Econpapers || Download paper

  25. Volunteer engagement: drivers and outcomes on non-profits’ co-creation of value. (2021). Fernandes, Teresa ; Matos, Manuel.
    In: International Review on Public and Nonprofit Marketing.
    RePEc:spr:irpnmk:v:18:y:2021:i:4:d:10.1007_s12208-021-00282-7.

    Full description at Econpapers || Download paper

  26. Designing Digital Actor Engagement Platforms for Local High Streets: An Action Design Research Study. (2021). Christian, Ingo Berendes.
    In: Working Papers Dissertations.
    RePEc:pdn:dispap:80.

    Full description at Econpapers || Download paper

  27. Cocreated brand value: theoretical model and propositions. (2021). Hammedi, Wafa ; Arvola, Rene ; Clark, Moira K ; Hollebeek, Linda D.
    In: Journal of Brand Management.
    RePEc:pal:jobman:v:28:y:2021:i:4:d:10.1057_s41262-021-00235-9.

    Full description at Econpapers || Download paper

  28. Spread the Voice! Digital Social Platforms as Conveyors of Innovation of Cultural Heritage in Europe. (2021). Demartini, Paola ; Marchiori, Michela ; Baioni, Mauro ; Marchegiani, Lucia ; Marucci, Flavia ; Ceschel, Federico.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:22:p:12455-:d:676860.

    Full description at Econpapers || Download paper

  29. Is sustainable tourism a goal that came true? The Italian experience of the Cilento and Vallo di Diano National Park. (2021). Marino, Vittoria ; Darco, Mario ; lo Presti, Letizia ; Maggiore, Giulio.
    In: Land Use Policy.
    RePEc:eee:lauspo:v:101:y:2021:i:c:s0264837720325369.

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  30. On emergence in service platforms: An application to P2P lending. (2021). Torres, Maria Veronica ; Breidbach, Christoph F.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:135:y:2021:i:c:p:337-347.

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  31. More of the same? Effects of volume and variety of social media brand engagement behavior. (2021). Falk, Tomas ; Schaefers, Tobias ; Schamari, Julia ; Kumar, Ashish.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:135:y:2021:i:c:p:282-294.

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  32. Reshaping the contexts of online customer engagement behavior via artificial intelligence: A conceptual framework. (2021). Kaartemo, Valtteri ; Perez-Vega, Rodrigo ; Razavi, Niloofar Borghei ; Mannisto, Jaakko ; Lages, Cristiana R.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:129:y:2021:i:c:p:902-910.

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  33. Alexa, do voice assistants influence consumer brand engagement? – Examining the role of AI powered voice assistants in influencing consumer brand engagement. (2021). Osei-Frimpong, Kofi ; Barhorst, Jennifer ; McLean, Graeme.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:124:y:2021:i:c:p:312-328.

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  34. Uncovering the dark side of gamification at work: Impacts on engagement and well-being. (2021). Hammedi, Wafa ; Leclercq, Thomas ; Alkire, Linda ; Poncin, Ingrid.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:122:y:2021:i:c:p:256-269.

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  35. Designing conceptual articles: four approaches. (2020). Jaakkola, Elina.
    In: AMS Review.
    RePEc:spr:amsrev:v:10:y:2020:i:1:d:10.1007_s13162-020-00161-0.

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  36. Luxury in the digital age: A multi-actor service encounter perspective. (2020). Fritze, Martin P ; Holmqvist, Jonas ; Wirtz, Jochen.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:121:y:2020:i:c:p:747-756.

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  37. Digital information flows across a B2C/C2C continuum and technological innovations in service ecosystems: A service-dominant logic perspective. (2020). Peltier, James W ; Swan, Eric L ; Dahl, Andrew J.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:121:y:2020:i:c:p:724-734.

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  38. Effect of service transgressions on distant third-party customers: The role of moral identity and moral judgment. (2020). Jain, Kokil ; Sharma, Isha ; Behl, Abhishek.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:121:y:2020:i:c:p:696-712.

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  39. Similarity over difference: How congruency in customer characteristics drives service experiences. (2020). Sands, Sean ; Nguyen, July ; Ferraro, Carla.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:121:y:2020:i:c:p:592-603.

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  40. How different (dis)engagement behaviors affect performance within an e-market ecosystem: A longitudinal analysis. (2020). Theodosiou, Marios ; Katsifaraki, Georgia D.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:121:y:2020:i:c:p:578-591.

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  41. Customer engagement, consumption and firm performance in a multi-actor service eco-system: The moderating role of resource integration. (2020). Kingshott, Russel ; Chiu, Chun-Chen.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:121:y:2020:i:c:p:557-566.

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  42. Friend or foe? Customer engagement’s value-based effects on fellow customers and the firm. (2020). Clark, Moira K ; Hollebeek, Linda D ; Lages, Cristiana Raquel.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:121:y:2020:i:c:p:549-556.

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  43. Beyond organisational support: Exploring the supportive role of co-workers and supervisors in a multi-actor service ecosystem. (2020). de Simone, Silvia ; Pinna, Roberta ; Cicotto, Gianfranco ; Malik, Ashish.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:121:y:2020:i:c:p:524-534.

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  44. Explicating the resource integration process during self-service socialisation: Conceptual framework and research propositions. (2020). Saunders, Stephen Graham ; Farquhar, Jillian Dawes ; van Tonder, Estelle.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:121:y:2020:i:c:p:516-523.

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  45. Organizing actor Engagement: A platform perspective. (2020). Chen, Tom ; Raithel, Sascha ; Alexander, Matthew ; Blasco-Arcas, Lorena ; Jonas, Julia M ; Sorhammar, David.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:118:y:2020:i:c:p:74-85.

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  46. Customer engagement: A systematic review and future research priorities. (2020). Ng, Sylvia C ; Sweeney, Jillian C ; Plewa, Carolin.
    In: Australasian marketing journal.
    RePEc:eee:aumajo:v:28:y:2020:i:4:p:235-252.

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  47. Capabilities for market-shaping: triggering and facilitating increased value creation. (2019). Nenonen, Suvi ; Storbacka, Kaj ; Windahl, Charlotta.
    In: Journal of the Academy of Marketing Science.
    RePEc:spr:joamsc:v:47:y:2019:i:4:d:10.1007_s11747-019-00643-z.

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  48. Value Co-Creation as a Dialectical Process: Study in Bangladesh and Indian Province of West Bengal. (2019). Roy, Sanjit Kumar ; Babu, Mujahid Mohiuddin ; Rahman, Mizan ; Dey, Bidit Lal ; Binsardi, Ben ; Bose, Sunny.
    In: Information Systems Frontiers.
    RePEc:spr:infosf:v:21:y:2019:i:3:d:10.1007_s10796-019-09902-4.

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  49. Digital Content Marketings Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications. (2019). Hollebeek, Linda D ; Macky, Keith.
    In: Journal of Interactive Marketing.
    RePEc:eee:joinma:v:45:y:2019:i:c:p:27-41.

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