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4. Design-Oriented stakeholder engagement in service ecosystems. (2025). Ottosson, Mikael ; Flaig, Alexander ; Guyader, Hugo.
   In: Journal of Business Research.
   RePEc:eee:jbrese:v:191:y:2025:i:c:s0148296325000785.

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6. Value co-creation in shared mobility: The case of carpooling in China. (2024). Sun, QI ; Tu, Kai ; Sui, Haiqing ; Tian, Chao.
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7. Value co-creation in tourism living labs. (2024). Kolomoyets, Yuliya ; Dickinger, Astrid.
   In: Journal of Business Research.
   RePEc:eee:jbrese:v:183:y:2024:i:c:s0148296324003242.

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11. Customer engagement, dependence and loyalty: An empirical study of Chinese customers in multitouch service encounters. (2023). Ye, Zhuxin ; Chen, Xin ; Guo, Shuojia ; Xiong, Jie.
    In: Technological Forecasting and Social Change.
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12. Driving marketing outcomes through social media-based customer engagement. (2023). Kulikovskaja, Viktorija ; Hubert, Marco ; Grunert, Klaus G ; Zhao, Hong.
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13. Coordination mechanisms and the role of taskscape in value co-creation: The British ‘milkman’. (2023). Ward, Philippa ; Horger, Christian.
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14. Engagement and value cocreation within a multi-stakeholder service ecosystem. (2023). Dyussembayeva, Shynar ; Pera, Rebecca ; Mifsud, Matthieu ; Hollebeek, Linda D ; Viglia, Giampaolo.
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28. Spread the Voice! Digital Social Platforms as Conveyors of Innovation of Cultural Heritage in Europe. (2021). Demartini, Paola ; Marchiori, Michela ; Baioni, Mauro ; Marchegiani, Lucia ; Marucci, Flavia ; Ceschel, Federico.
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29. Is sustainable tourism a goal that came true? The Italian experience of the Cilento and Vallo di Diano National Park. (2021). Marino, Vittoria ; Darco, Mario ; lo Presti, Letizia ; Maggiore, Giulio.
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30. On emergence in service platforms: An application to P2P lending. (2021). Torres, Maria Veronica ; Breidbach, Christoph F.
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31. More of the same? Effects of volume and variety of social media brand engagement behavior. (2021). Falk, Tomas ; Schaefers, Tobias ; Schamari, Julia ; Kumar, Ashish.
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32. Reshaping the contexts of online customer engagement behavior via artificial intelligence: A conceptual framework. (2021). Kaartemo, Valtteri ; Perez-Vega, Rodrigo ; Razavi, Niloofar Borghei ; Mannisto, Jaakko ; Lages, Cristiana R.
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33. Alexa, do voice assistants influence consumer brand engagement? – Examining the role of AI powered voice assistants in influencing consumer brand engagement. (2021). Osei-Frimpong, Kofi ; Barhorst, Jennifer ; McLean, Graeme.
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34. Uncovering the dark side of gamification at work: Impacts on engagement and well-being. (2021). Hammedi, Wafa ; Leclercq, Thomas ; Alkire, Linda ; Poncin, Ingrid.
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35. Designing conceptual articles: four approaches. (2020). Jaakkola, Elina.
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36. Luxury in the digital age: A multi-actor service encounter perspective. (2020). Fritze, Martin P ; Holmqvist, Jonas ; Wirtz, Jochen.
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37. Digital information flows across a B2C/C2C continuum and technological innovations in service ecosystems: A service-dominant logic perspective. (2020). Peltier, James W ; Swan, Eric L ; Dahl, Andrew J.
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38. Effect of service transgressions on distant third-party customers: The role of moral identity and moral judgment. (2020). Jain, Kokil ; Sharma, Isha ; Behl, Abhishek.
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39. Similarity over difference: How congruency in customer characteristics drives service experiences. (2020). Sands, Sean ; Nguyen, July ; Ferraro, Carla.
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40. How different (dis)engagement behaviors affect performance within an e-market ecosystem: A longitudinal analysis. (2020). Theodosiou, Marios ; Katsifaraki, Georgia D.
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41. Customer engagement, consumption and firm performance in a multi-actor service eco-system: The moderating role of resource integration. (2020). Kingshott, Russel ; Chiu, Chun-Chen.
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42. Friend or foe? Customer engagement’s value-based effects on fellow customers and the firm. (2020). Clark, Moira K ; Hollebeek, Linda D ; Lages, Cristiana Raquel.
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43. Beyond organisational support: Exploring the supportive role of co-workers and supervisors in a multi-actor service ecosystem. (2020). de Simone, Silvia ; Pinna, Roberta ; Cicotto, Gianfranco ; Malik, Ashish.
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44. Explicating the resource integration process during self-service socialisation: Conceptual framework and research propositions. (2020). Saunders, Stephen Graham ; Farquhar, Jillian Dawes ; van Tonder, Estelle.
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45. Organizing actor Engagement: A platform perspective. (2020). Chen, Tom ; Raithel, Sascha ; Alexander, Matthew ; Blasco-Arcas, Lorena ; Jonas, Julia M ; Sorhammar, David.
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46. Customer engagement: A systematic review and future research priorities. (2020). Ng, Sylvia C ; Sweeney, Jillian C ; Plewa, Carolin.
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47. Capabilities for market-shaping: triggering and facilitating increased value creation. (2019). Nenonen, Suvi ; Storbacka, Kaj ; Windahl, Charlotta.
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48. Value Co-Creation as a Dialectical Process: Study in Bangladesh and Indian Province of West Bengal. (2019). Roy, Sanjit Kumar ; Babu, Mujahid Mohiuddin ; Rahman, Mizan ; Dey, Bidit Lal ; Binsardi, Ben ; Bose, Sunny.
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49. Digital Content Marketings Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications. (2019). Hollebeek, Linda D ; Macky, Keith.
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