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The investigation on dimensions of e-satisfaction for online shoes retailing. (2012). Endo, Seiji ; Yang, Jun ; Park, Jungkun.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:19:y:2012:i:4:p:398-405.

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  1. Understanding and predicting online product return behavior: An interpretable machine learning approach. (2025). Zhou, LI ; Duong, Quang Huy ; Meng, Meng ; van Nguyen, Truong.
    In: International Journal of Production Economics.
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  2. A method for exploring consumer satisfaction factors using online reviews: A study on anti-cold drugs. (2024). Huang, Zhe ; Zhao, Xiangqi.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924001917.

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  3. The inverted U-shaped relationship between information entropy of keyword combinations and sales of digital products: Evidence from China Tmall. (2024). Nan, Yafeng ; Yao, Ruoxi ; Li, Baoku.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001760.

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  4. The Implications of Socially Responsible Retailing Platform on Channel Structure Choice and Product Quality Decisions. (2022). Zhao, Xiukun ; Lu, Xin ; Xu, Fangchao.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:9:p:5691-:d:811129.

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  5. Creating and detecting fake reviews of online products. (2022). Jung, Soon-Gyo ; Salminen, Joni ; Kandpal, Chandrashekhar ; Jansen, Bernard J ; Kamel, Ahmed Mohamed.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003374.

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  6. Online purchase intention in Chinese social commerce platforms: Being emotional or rational?. (2021). Li, Zhiwen ; Akram, Umair ; Junaid, Muhammad ; Fan, Mingyue ; Zafar, Abaid Ullah.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002356.

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  7. Influence of the Determinants of Online Customer Experience on Online Customer Satisfaction. (2020). Jaiswal, Shefali ; Singh, Anurag.
    In: Paradigm.
    RePEc:sae:padigm:v:24:y:2020:i:1:p:41-55.

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  8. Measuring Service Quality Perceptions of Indian E-retailers: An Evaluative Study. (2019). Menon, Sindhu R ; Sirothiya, Monika ; Chavadi, Chandan A.
    In: Metamorphosis: A Journal of Management Research.
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  9. Examining online channel selection behaviour among social media shoppers: a PLS analysis. (2014). Wan, Wan Khairuzzaman ; Rezaei, Sajad.
    In: International Journal of Electronic Marketing and Retailing.
    RePEc:ids:ijemre:v:6:y:2014:i:1:p:28-51.

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  10. Analysis of the moderating role of the gender variable in service recovery processes. (2013). Vzquez-Carrasco, Rosario ; Ruiz-Bentez, Roco ; Berbel-Pineda, Juan M ; Cambra-Fierro, Jess.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:20:y:2013:i:4:p:408-418.

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  11. Shaping e-retailer€™s website personality: The importance of experiential marketing. (2013). Shobeiri, Saeed ; Laroche, Michel ; Mazaheri, Ebrahim.
    In: Journal of Retailing and Consumer Services.
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