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A strategic framework for technological innovations in support of the customer experience: A focus on luxury retailers. (2022). Pedeliento, Giuseppe ; Christodoulides, George ; Pantano, Eleonora.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000522.

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  1. Concilier artisanat et croissance industrielle : les dispositifs de pilotage de la singularité de création dans le luxe artisanal. (2025). Hooge, Sophie ; Ricci, Nicolas.
    In: Post-Print.
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  2. Less stress, fewer delays: The role of sophisticated AI in mitigating decision fatigue and purchase postponement in luxury retail. (2025). Li, Jiarui ; Kang, Jiyun.
    In: Journal of Retailing and Consumer Services.
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  3. Blockchain meets luxury: The role of NFT authentication in luxury retail platforms. (2025). Kang, Jiyun ; Jang, Jisu.
    In: Journal of Retailing and Consumer Services.
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  4. Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface. (2024). Spanaki, Konstantina ; Carlson, Jamie ; Christodoulides, George ; Pantano, Eleonora.
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  5. Intelligent influencer marketing: how AI-powered virtual influencers outperform human influencers. (2024). Puertas, Rosa ; Carracedo, Patricia ; Allal-Cherif, Oihab.
    In: Technological Forecasting and Social Change.
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  6. Nitty-gritties of customer experience in metaverse retailing. (2024). Agarwal, Vaishali ; Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Mehrotra, Ankit.
    In: Journal of Retailing and Consumer Services.
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  7. Vegan luxury for non-vegan consumers: Impacts on brand trust and attitude towards the firm. (2024). Nunes, Mauro Fracarolli ; Park, Camila Lee.
    In: Journal of Retailing and Consumer Services.
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  8. The servitization of innovation in the retail grocery sector: The case of Mercadona. (2023). Molina, Maria Miguel ; Albors-Garrigos, Jose.
    In: Journal of International Entrepreneurship.
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  9. Transformed virtual concepts into reality: Linkage the viewpoint of entrepreneurial passion, technology adoption propensity and advantage to usage intention. (2023). Dong, Tse-Ping ; Vu, Ho Tran ; Liu, Chih-Hsing.
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  10. Understanding the usability of retail fashion brand chatbots: Evidence from customer expectations and experiences. (2023). Aslam, Usman.
    In: Journal of Retailing and Consumer Services.
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  11. A technology-people-integrated toolkit for retail care management during a crisis. (2023). Kamenidou, Irene ; Nagarajan, Durga Vellore ; Priporas, Constantinos Vasilios.
    In: Journal of Retailing and Consumer Services.
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  12. How do customers meet their needs in in-store and online fashion shopping? A comparative study based on the jobs-to-be-done theory. (2023). Woratschek, Herbert ; Kullak, Franziska S ; Baier, Daniel.
    In: Journal of Retailing and Consumer Services.
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  13. Inclusive or exclusive? Investigating how retail technology can reduce old consumers€™ barriers to shopping. (2022). Boardman, Rosy ; Viassone, Milena ; Pantano, Eleonora ; Dennis, Charles.
    In: Journal of Retailing and Consumer Services.
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