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Nitty-gritties of customer experience in metaverse retailing. (2024). Agarwal, Vaishali ; Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Mehrotra, Ankit.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001723.

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    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:85:y:2025:i:c:s0969698925000736.

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  2. The retail strategies of luxury fashion firms in the metaverse: Enhancing brand experiences. (2025). Hu, Lala ; Olivieri, Mirko ; Giovannetti, Marta ; Cedrola, Elena.
    In: Journal of Retailing and Consumer Services.
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  3. Beyond and beneath the Metaverse dazzle: The interplay of VR and blockchain-based social exchanges and affordances in determining NFT trading user experience. (2025). Basu, Bibaswan ; Mandal, Subhadeep ; Kar, Arpan Kumar.
    In: Journal of Retailing and Consumer Services.
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  4. Metaverse platform attributes and customer experience measurement. (2025). Bowden, Jana Lay-Hwa ; Carlson, Jamie ; Rahman, Syed Mahmudur ; Chowdhury, Noman H.
    In: Journal of Retailing and Consumer Services.
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  5. Exploring purchase intention in metaverse retailing: Insights from an automotive platform. (2025). Lv, Yang ; Zhang, Haowei ; Urbonavicius, Sigitas ; Behl, Abhishek ; Hollebeek, Linda D.
    In: Journal of Retailing and Consumer Services.
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  6. Metaverse consumer behavior: Investigating factors driving consumer participation in the transitory metaverse, avatar personalization, and digital fashion adoption. (2025). Chong, Sze Man ; Ki, Chung-Wha ; Lam, Magnum Man-Lok ; Aw, Eugene Cheng-Xi.
    In: Journal of Retailing and Consumer Services.
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  7. Examining the customer experience in the metaverse retail revolution. (2025). Gleim, Mark R ; Ferrell, O C ; Gabler, Colin ; McCullough, Heath.
    In: Journal of Business Research.
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  8. The role of temporal distance, conspicuous consumption, and multisensory interfaces on consumer judgments in metaverse. (2024). Nunkoo, Robin ; Shukla, Anuja ; Mishra, Anubhav.
    In: Journal of Retailing and Consumer Services.
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  9. What makes metaverse users immersed in the flow state in an emerging market? An application of affordance theory and ISSM. (2024). Roh, Taewoo ; Xiao, Shufeng ; Il, Byung.
    In: Journal of Retailing and Consumer Services.
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  10. A text mining approach to explore factors influencing consumer intention to use metaverse platform services: Insights from online customer reviews. (2024). Kumari, Vandana ; Chakraborty, Shibashish ; Bala, Pradip Kumar.
    In: Journal of Retailing and Consumer Services.
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  105. Tom Dieck, M.C. ; Han, D.D. The role of immersive technology in Customer Experience Management. 2022 J. Market. Theor. Pract.. 30 108-119
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  106. Tucci, L. What is The Metaverse? An Explanation and In-Depth Guide. 2023 WhatIs.Com:
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