1. Retail consumers conundrum: An in-depth qualitative study navigating the motivations and aversion of chatbots. (2025). Attri, Rekha ; Habib, Muhammad Danish ; Yaqub, Muhammad Zafar ; Salam, Mohammad Asif.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004430.

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2. Bright and dark sides of green consumerism: An in-depth qualitative investigation in retailing context. (2025). Attri, Rekha ; Habib, Muhammad Danish ; Yaqub, Muhammad Zafar ; Salam, Mohammad Asif.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004417.

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3. Revolutionizing retail: The transformative power of service robots on shopping dynamics. (2025). Shankar, Amit ; Vinoi, Nivin ; Alghafes, Rsha ; Agarwal, Reeti.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003813.

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4. Are food retailers resilient amid crisis? A cultural resource-based exploration of Lebanese consumers€™ engagement with the food retail landscape. (2025). Fort, Fatiha ; Bahn, Rachel A ; Abebe, Gumataw Kifle ; Saucaede, Florent.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003606.

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5. Analyzing the motivators and barriers associated with buying green apparel: Digging deep into retail consumers behavior. (2024). Yadav, Rambalak ; Alzeiby, Ebtesam Abdullah ; Giri, Arunangshu.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002790.

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6. A text mining approach to explore factors influencing consumer intention to use metaverse platform services: Insights from online customer reviews. (2024). Kumari, Vandana ; Chakraborty, Shibashish ; Bala, Pradip Kumar.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002637.

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7. Capturing OTT users in an emerging market: Insights on quality of OTT service and behavioral intentions through extended technology acceptance model. (2024). Kim, Yang Hee ; Roh, Taewoo ; Oyunbold, Bodibold.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002492.

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8. Disentangling composite influences of social connectivity and system interactivity on continuance intention in mobile short video applications: The pivotal moderation of user-perceived benefits. (2024). Ruan, Yang ; Pang, Hua.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924002194.

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9. Nitty-gritties of customer experience in metaverse retailing. (2024). Agarwal, Vaishali ; Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Mehrotra, Ankit.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001723.

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10. Analysing the impact of coupled domestic demand dynamics of green and low-carbon consumption in the market based on SEM-ANN. (2024). Chen, Weidong ; Liu, Sichen ; Cai, Quanling ; Shi, Qiumei ; Di, Kaisheng.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001528.

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11. With enterprise metaverse comes great possibilities! Understanding metaverse usage intention from an employee perspective. (2024). Agarwal, Vaishali ; Alzeiby, Ebtesam Abdullah ; Shankar, Amit ; Kumar, Aman.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000638.

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12. Domino effect of parasocial interaction: Of vicarious expression, electronic word-of-mouth, and bandwagon effect in online shopping. (2024). Nadroo, Zeeshan Majeed ; Lim, Weng Marc ; Naqshbandi, Mohd Asif.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000420.

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13. Digital photo hoarding in online retail context. An in-depth qualitative investigation of retail consumers. (2024). Vishnoi, Sushant Kumar ; Agarwal, Reeti ; Pant, Manoj Kumar ; Alzeiby, Ebtesam Abdullah ; Mehrotra, Ankit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000250.

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14. Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context. (2024). Rohit, Kumar ; Katiyar, Gagan ; Alzeiby, Ebtesam Abdullah ; Mehrotra, Ankit ; Shankar, Amit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000249.

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15. Connecting BOP consumers and retailers: What drives small-time retailing through social media?. (2024). Vishnoi, Sushant Kumar ; Attri, Rekha ; Kumar, Jitender ; Katiyar, Gagan ; Mehrotra, Ankit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004307.

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16. Holding on to your memories: Factors influencing social media hoarding behaviour. (2024). Vinoi, Nivin ; Kumar, Jitender ; Khalil, Ashraf ; Mehrotra, Ankit ; Shankar, Amit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003685.

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17. Diet or lifestyle: Consumer purchase behavior of vegan retailing. A qualitative assessment. (2024). Sharma, Veenu ; Badghish, Saeed ; Habib, Muhammad Danish ; Alghamdi, Aseel ; Mehrotra, Ankit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003351.

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18. Adoption, satisfaction, trust, and commitment of over-the-top platforms: An integrated approach. (2024). Chakraborty, Shibashish ; Soren, Anup Anurag.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003259.

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1. The impact of corporate social responsibility on customer loyalty in hospitality business. (2024). Cuesta-Valio, Pedro ; Kazakov, Sergey ; Penelas-Legua, Azucena ; Gutirrez-Rodrguez, Pablo.
   In: Quality & Quantity: International Journal of Methodology.
   RePEc:spr:qualqt:v:58:y:2024:i:3:d:10.1007_s11135-023-01749-x.

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2. Optimizing Retailer Ordering Strategies: a Comparative Analysis of Membership and Non-Membership Systems. (2024). Meng, Zhiqing ; Xu, Lina.
   In: Journal of the Knowledge Economy.
   RePEc:spr:jknowl:v:15:y:2024:i:3:d:10.1007_s13132-023-01638-6.

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3. Does Consumer€™s Happiness and Other Emotions Signaling Affect Seller€™s Prices? Theory and Evidence From Six Field Studies. (2024). Barokas, Guy ; Sherman, Arie.
   In: SAGE Open.
   RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241241455.

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4. Quantifying the short- and long-term effects of promotional incentives in a loyalty program: Evidence from birthday rewards in a large retail company. (2024). Hoshino, Takahiro ; Nishio, Kazuki.
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5. How do customers react to preferential treatment? An affective events theory and time-lagged survey. (2024). Lim, Weng Marc ; Rasool, Shahid ; Ul, Qurat ; Zeshan, Muhammad.
   In: Journal of Retailing and Consumer Services.
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6. High-end fashion as a social phenomenon: Exploring the perceptions of designers and consumers. (2024). Pedro, Yael ; Correia, Sandra Maria ; Friedmann, Enav.
   In: Journal of Retailing and Consumer Services.
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7. Nitty-gritties of customer experience in metaverse retailing. (2024). Agarwal, Vaishali ; Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Mehrotra, Ankit.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001723.

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8. Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context. (2024). Rohit, Kumar ; Katiyar, Gagan ; Alzeiby, Ebtesam Abdullah ; Mehrotra, Ankit ; Shankar, Amit.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000249.

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9. Enablers and inhibitors of digital hoarding behaviour. An application of dual-factor theory and regret theory. (2024). Vinoi, Nivin ; Azad, Nasreen ; Kumar, Jitender ; Mehrotra, Ankit ; Shankar, Amit.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:77:y:2024:i:c:s096969892300396x.

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10. Holding on to your memories: Factors influencing social media hoarding behaviour. (2024). Vinoi, Nivin ; Kumar, Jitender ; Khalil, Ashraf ; Mehrotra, Ankit ; Shankar, Amit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003685.

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11. Diet or lifestyle: Consumer purchase behavior of vegan retailing. A qualitative assessment. (2024). Sharma, Veenu ; Badghish, Saeed ; Habib, Muhammad Danish ; Alghamdi, Aseel ; Mehrotra, Ankit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003351.

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12. Role of perceived benefits of online shopping festival in vietnam: Differences between millennials and generation Z. (2023). Kim, Woo Bin ; Xie, Jiali ; Choo, Ho Jung.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002813.

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13. Over-the-top (OTT) retailing in the post pandemic world. Unveiling consumer drivers and barriers using a qualitative study. (2023). Sharma, Veenu ; Agarwal, Reeti ; Papa, Armando ; Malibari, Areej ; Mehrotra, Ankit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002801.

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14. Fashion and the metaverse: Clarifying the domain and establishing a research agenda. (2023). Lim, Rachel Esther ; Park, Hyejune.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001601.

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15. Impact of minimalist practices on consumer happiness and financial well-being. (2023). Ishaq, Muhammad Ishtiaq ; Malik, Faiza.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000802.

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16. Loyalty programs, loyalty engagement and customer engagement with the company brand: Consumer-centric behavioral psychology insights from three industries. (2023). Meyer-Waarden, Lars ; Bruwer, Johan ; Galan, Jean-Philippe.
    In: Journal of Retailing and Consumer Services.
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17. Consequences of personalized product recommendations and price promotions in online grocery shopping. (2022). Laukkanen, Tommi ; Luongo, Milena ; Hallikainen, Heli ; Dhir, Amandeep.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001813.

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18. Let us talk about something: The evolution of e-WOM from the past to the future. (2022). Fashami, Rahime Zaman ; Foroudi, Pantea ; Mahavarpour, Nasrin ; Akbari, Morteza ; Khodayari, Maryam.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:149:y:2022:i:c:p:663-689.

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19. Discussion of the Competitive Strategies of Telecom Operators and Over-the-Top Service Providers from the Perspective of Evolutionary Game Theory. (2020). Wang, Hsi Tse.
    In: Decision Analysis.
    RePEc:inm:ordeca:v:17:y:2020:i:3:p:260-275.

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20. Research on the Relationship between the Growth of OTT Service Market and the Change in the Structure of the Pay-TV Market. (2019). Kwon, Youngsun ; Park, Sungwook.
    In: 30th European Regional ITS Conference, Helsinki 2019.
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21. Strategic management of over-the-top services: Focusing on Korean consumer adoption behavior. (2016). Park, Yuri ; Shin, Jungwoo ; Lee, Daeho.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:112:y:2016:i:c:p:329-337.

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