1. Fun or warm: How conversational style boosts customer engagement. (2025). Kuanr, Abhisek ; Pradhan, Debasis ; Bhattacharjee, Debashree Roy ; Moharana, Tapas Ranjan.
   In: Journal of Retailing and Consumer Services.
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2. Retail consumers conundrum: An in-depth qualitative study navigating the motivations and aversion of chatbots. (2025). Attri, Rekha ; Habib, Muhammad Danish ; Yaqub, Muhammad Zafar ; Salam, Mohammad Asif.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004430.

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3. Leveraging digital technology in retailing business: Unboxing synergy between omnichannel retail adoption and sustainable retail performance. (2024). Ghoshal, Sudishna ; Gokhale, Ravindra ; Raut, Rakesh D ; Kumar, Mukesh ; Akarte, Milind ; Vhatkar, Manjunath S.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003436.

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4. Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA. (2024). Jasim, Mohamed K.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003345.

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5. Self as source: The interplay of sharing eWOM with consumer engagement and incentive acceptance. (2024). Gvili, Yaniv ; Levy, Shalom.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924002224.

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6. Nitty-gritties of customer experience in metaverse retailing. (2024). Agarwal, Vaishali ; Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Mehrotra, Ankit.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001723.

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7. Deciphering technological contributions of visibility and interactivity to website atmospheric and customer stickiness in AI-driven websites: The pivotal function of online flow state. (2024). Ruan, Yang ; Zhang, Kaige ; Pang, Hua.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000912.

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2. Bright and dark sides of green consumerism: An in-depth qualitative investigation in retailing context. (2025). Attri, Rekha ; Habib, Muhammad Danish ; Yaqub, Muhammad Zafar ; Salam, Mohammad Asif.
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3. Revolutionizing retail: The transformative power of service robots on shopping dynamics. (2025). Shankar, Amit ; Vinoi, Nivin ; Alghafes, Rsha ; Agarwal, Reeti.
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14. High-end fashion as a social phenomenon: Exploring the perceptions of designers and consumers. (2024). Pedro, Yael ; Correia, Sandra Maria ; Friedmann, Enav.
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16. Analysing the impact of coupled domestic demand dynamics of green and low-carbon consumption in the market based on SEM-ANN. (2024). Chen, Weidong ; Liu, Sichen ; Cai, Quanling ; Shi, Qiumei ; Di, Kaisheng.
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17. With enterprise metaverse comes great possibilities! Understanding metaverse usage intention from an employee perspective. (2024). Agarwal, Vaishali ; Alzeiby, Ebtesam Abdullah ; Shankar, Amit ; Kumar, Aman.
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18. Domino effect of parasocial interaction: Of vicarious expression, electronic word-of-mouth, and bandwagon effect in online shopping. (2024). Nadroo, Zeeshan Majeed ; Lim, Weng Marc ; Naqshbandi, Mohd Asif.
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19. Digital photo hoarding in online retail context. An in-depth qualitative investigation of retail consumers. (2024). Vishnoi, Sushant Kumar ; Agarwal, Reeti ; Pant, Manoj Kumar ; Alzeiby, Ebtesam Abdullah ; Mehrotra, Ankit.
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20. Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context. (2024). Rohit, Kumar ; Katiyar, Gagan ; Alzeiby, Ebtesam Abdullah ; Mehrotra, Ankit ; Shankar, Amit.
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22. Enablers and inhibitors of digital hoarding behaviour. An application of dual-factor theory and regret theory. (2024). Vinoi, Nivin ; Azad, Nasreen ; Kumar, Jitender ; Mehrotra, Ankit ; Shankar, Amit.
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23. Holding on to your memories: Factors influencing social media hoarding behaviour. (2024). Vinoi, Nivin ; Kumar, Jitender ; Khalil, Ashraf ; Mehrotra, Ankit ; Shankar, Amit.
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24. Diet or lifestyle: Consumer purchase behavior of vegan retailing. A qualitative assessment. (2024). Sharma, Veenu ; Badghish, Saeed ; Habib, Muhammad Danish ; Alghamdi, Aseel ; Mehrotra, Ankit.
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25. Adoption, satisfaction, trust, and commitment of over-the-top platforms: An integrated approach. (2024). Chakraborty, Shibashish ; Soren, Anup Anurag.
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26. Role of perceived benefits of online shopping festival in vietnam: Differences between millennials and generation Z. (2023). Kim, Woo Bin ; Xie, Jiali ; Choo, Ho Jung.
    In: Journal of Retailing and Consumer Services.
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27. Over-the-top (OTT) retailing in the post pandemic world. Unveiling consumer drivers and barriers using a qualitative study. (2023). Sharma, Veenu ; Agarwal, Reeti ; Papa, Armando ; Malibari, Areej ; Mehrotra, Ankit.
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28. Fashion and the metaverse: Clarifying the domain and establishing a research agenda. (2023). Lim, Rachel Esther ; Park, Hyejune.
    In: Journal of Retailing and Consumer Services.
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29. Impact of minimalist practices on consumer happiness and financial well-being. (2023). Ishaq, Muhammad Ishtiaq ; Malik, Faiza.
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30. Loyalty programs, loyalty engagement and customer engagement with the company brand: Consumer-centric behavioral psychology insights from three industries. (2023). Meyer-Waarden, Lars ; Bruwer, Johan ; Galan, Jean-Philippe.
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31. Consequences of personalized product recommendations and price promotions in online grocery shopping. (2022). Laukkanen, Tommi ; Luongo, Milena ; Hallikainen, Heli ; Dhir, Amandeep.
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32. Let us talk about something: The evolution of e-WOM from the past to the future. (2022). Fashami, Rahime Zaman ; Foroudi, Pantea ; Mahavarpour, Nasrin ; Akbari, Morteza ; Khodayari, Maryam.
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