- Abbasi, G.A. ; Goh, Y.N. ; Iranmanesh, M. ; Liebana-Cabanillas, F. Determinants of continuous intention to use retail apps: a hybrid PLS-ANN approach. 2023 J. Market. Theor. Pract.. 1-22
Paper not yet in RePEc: Add citation now
Abikari, M. ; Öhman, P. ; Yazdanfar, D. Negative emotions and consumer behavioural intention to adopt emerging e-banking technology. 2023 J. Financ. Serv. Market.. 28 691-704
- Abner, G. ; Alam, A. ; Cho, H. What is necessary for high employee engagement and satisfaction? A look at the best places to work in the federal government index. 2023 Publ. Adm. Rev.. 83 974-981
Paper not yet in RePEc: Add citation now
Adapa, S. ; Fazal-e-Hasan, S.M. ; Makam, S.B. ; Azeem, M.M. ; Mortimer, G. Examining the antecedents and consequences of perceived shopping value through smart retail technology. 2020 J. Retailing Consum. Serv.. 52 -
Akdim, K. ; Casaló, L.V. ; Flavián, C. The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps. 2022 J. Retailing Consum. Serv.. 66 -
Amankou, K.A. ; Guchhait, R. ; Sarkar, B. ; Dem, H. Product-specified dual-channel retail management with significant consumer service. 2024 J. Retailing Consum. Serv.. 79 -
- Arachchi, H.A. ; Samarasinghe, G.D. Intention to adopt intelligent clothing in the fashion retail industry: extending the HISAM model with technology readiness. 2023 Int. J. Hum. Comput. Interact.. 1-15
Paper not yet in RePEc: Add citation now
- Ashfaq, M. ; Yun, J. ; Yu, S. ; Loureiro, S.M. I, chatbot: modeling the determinants of users' satisfaction and continuance intention of AI-powered service agents. 2020 Telematics Inf.. 54 -
Paper not yet in RePEc: Add citation now
- Ayanwale, M.A. ; Ndlovu, M. Investigating factors of students' behavioral intentions to adopt chatbot technologies in higher education: perspective from expanded diffusion theory of innovation. 2024 Computers in Human Behavior Reports. 14 -
Paper not yet in RePEc: Add citation now
- Balakrishnan, J. ; Dwivedi, Y.K. ; Hughes, L. ; Boy, F. Enablers and inhibitors of AI-powered voice assistants: a dual-factor approach by integrating the status quo bias and technology acceptance model. 2021 Inf. Syst. Front. -
Paper not yet in RePEc: Add citation now
- Bansah, A.K. ; Darko Agyei, D. Perceived convenience, usefulness, effectiveness and user acceptance of information technology: evaluating students' experiences of a learning management system. 2022 Technol. Pedagog. Educ.. 31 431-449
Paper not yet in RePEc: Add citation now
Baumgartner, H. ; Weijters, B. ; Pieters, R. The biasing effect of common method variance: some clarifications. 2021 J. Acad. Market. Sci.. 49 221-235
Belanche, D. ; Flavián, M. ; Pérez-Rueda, A. Mobile apps use and WOM in the food delivery sector: the role of planned behavior, perceived security and customer lifestyle compatibility. 2020 Sustainability. 12 4275-
Bruckberger, G. ; Fuchs, C. ; Schreier, M. ; Osselaer, S.M. Retailing Groundedness: how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness. 2023 J. Retailing. 99 594-604
- Bruwer, L. ; Madinga, N.W. ; Bundwini, N. Smart shopping: the adoption of grocery shopping apps. 2022 Br. Food J.. 124 1383-1399
Paper not yet in RePEc: Add citation now
- Cao, L. Artificial intelligence in retail: applications and value creation logics. 2021 Int. J. Retail Distrib. Manag.. 49 958-976
Paper not yet in RePEc: Add citation now
Cassia, F. ; Magno, F. The value of self-determination theory in marketing studies: insights from the application of PLS-SEM and NCA to anti-food waste apps. 2024 J. Bus. Res.. 172 -
- Chakrabortty, R.K. ; Abdel-Basset, M. ; Ali, A.M. A multi-criteria decision analysis model for selecting an optimum customer service chatbot under uncertainty. 2023 Decision Analytics Journal. 6 -
Paper not yet in RePEc: Add citation now
- Chang, C. ; Tseng, K. ; Liang, C. ; Yan, C. The influence of perceived convenience and curiosity on continuance intention in mobile English learning for high school students using PDAs. 2013 Technol. Pedagog. Educ.. 22 373-386
Paper not yet in RePEc: Add citation now
Chang, Y. ; Chen, J. What motivates customers to shop in smart shops? The impacts of smart technology and technology readiness. 2021 J. Retailing Consum. Serv.. 58 -
- Chang, Y. ; Hsu, P. ; Chen, J. ; Shiau, W. ; Xu, N. Utilitarian and/or hedonic shopping – consumer motivation to purchase in smart stores. 2023 Ind. Manag. Data Syst.. 123 821-842
Paper not yet in RePEc: Add citation now
Chang, Y.P. ; Li, J. Seamless experience in the context of omnichannel shopping: scale development and empirical validation. 2022 J. Retailing Consum. Serv.. 64 -
- Cheung, G.W. ; Cooper-Thomas, H.D. ; Lau, R.S. ; Wang, L.C. Reporting reliability, convergent and discriminant validity with structural equation modeling: a review and best-practice recommendations. 2023 Asia Pac. J. Manag.. -
Paper not yet in RePEc: Add citation now
- Chin, W. ; Cheah, J. ; Liu, Y. ; Ting, H. ; Lim, X. ; Cham, T.H. Demystifying the role of causal-predictive modeling using partial least squares structural equation modeling in information systems research. 2020 Ind. Manag. Data Syst.. 120 2161-2209
Paper not yet in RePEc: Add citation now
- Chin, W.W. The partial least squares approach to structural equation modeling. 1998 Modern methods for business research. 295 295-336
Paper not yet in RePEc: Add citation now
- Chong, H.X. ; Hashim, A.H. ; Osman, S. ; Lau, J.L. ; Aw, E.C. The future of e-Commerce? Understanding livestreaming commerce continuance usage. 2023 Int. J. Retail Distrib. Manag.. 51 1-20
Paper not yet in RePEc: Add citation now
Cocco, H. ; Demoulin, N.T. Designing a seamless shopping journey through omnichannel retailer integration. 2022 J. Bus. Res.. 150 461-475
- Cohen, J. Statistical Power Analysis for the Behavioral Sciences. 1988 Routledge: New York
Paper not yet in RePEc: Add citation now
Danks, N.P. ; Sharma, P.N. ; Sarstedt, M. Model selection uncertainty and multimodel inference in partial least squares structural equation modeling (PLS-SEM). 2020 J. Bus. Res.. 113 13-24
Dash, G. ; Paul, J. CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting. 2021 Technol. Forecast. Soc. Change. 173 -
- Dastane, O. ; Haba, H.F. What drives mobile MOOC's continuous intention? A theory of perceived value perspective. 2023 The International Journal of Information and Learning Technology. 40 148-163
Paper not yet in RePEc: Add citation now
- Davis, F.D. Perceived usefulness, perceived ease of use, and user acceptance of information technology. 1989 MIS Q.. 13 319-
Paper not yet in RePEc: Add citation now
- Davis, F.D. ; Bagozzi, R.P. ; Warshaw, P.R. Extrinsic and intrinsic motivation to use computers in the workplace. 1992 J. Appl. Soc. Psychol.. 22 1111-1132
Paper not yet in RePEc: Add citation now
- Dsouza, D. ; Sharma, D. Online food delivery portals during COVID-19 times: an analysis of changing consumer behavior and expectations. 2021 Int. J. Innovat. Sci.. 13 218-232
Paper not yet in RePEc: Add citation now
Duarte, P. ; Costa e Silva, S. ; Ferreira, M.B. How convenient is it? Delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM. 2018 J. Retailing Consum. Serv.. 44 161-169
Dul, J. ; Hauff, S. ; Bouncken, R.B. Necessary condition analysis (NCA): review of research topics and guidelines for good practice. 2023 Review of Managerial Science. 17 683-714
- Dul, J. ; Van Raaij, E. ; Caputo, A. Advancing scientific inquiry through data reuse: necessary condition analysis with archival data. 2024 Strat. Change. 33 35-40
Paper not yet in RePEc: Add citation now
- Fazal-e-Hasan, S.M. ; Amrollahi, A. ; Mortimer, G. ; Adapa, S. ; Balaji, M.S. A multi-method approach to examining consumer intentions to use smart retail technology. 2021 Comput. Hum. Behav.. 117 -
Paper not yet in RePEc: Add citation now
- Festinger, L. A Theory of Cognitive Dissonance. 1957 Stanford University Press: Stanford, CA
Paper not yet in RePEc: Add citation now
- Fornell, C. ; Larcker, D.F. Evaluating structural equation models with unobservable variables and measurement error. 1981 J. Market. Res.. 18 39-
Paper not yet in RePEc: Add citation now
- Foroughi, B. ; Iranmanesh, M. ; Kuppusamy, M. ; Ganesan, Y. ; Ghobakhloo, M. ; Senali, M.G. Determinants of continuance intention to use gamification applications for task management: an extension of technology continuance theory. 2023 Electron. Libr.. 41 286-307
Paper not yet in RePEc: Add citation now
- Fu, H. ; Chang, T. ; Lin, S. ; Teng, Y. ; Huang, Y. Evaluation and adoption of artificial intelligence in the retail industry. 2023 Int. J. Retail Distrib. Manag.. 51 773-790
Paper not yet in RePEc: Add citation now
- George Saadé, R. ; Kira, D. Computer anxiety in E-learning: the effect of computer self-efficacy. 2009 J. Inf. Technol. Educ.. 8 177-191
Paper not yet in RePEc: Add citation now
- Grewal, D. ; Roggeveen, A.L. ; Nordfält, J. The future of retailing. 2017 J. Retailing. 93 1-6
Paper not yet in RePEc: Add citation now
Guan, S. ; Chao, C. ; Tian, F. Experience intensification to purchase intentions of derivative works in service-intensive industries: an empirical study. 2024 J. Retailing Consum. Serv.. 79 -
- Guenther, P. ; Guenther, M. ; Ringle, C.M. ; Zaefarian, G. ; Cartwright, S. Improving PLS-SEM use for business marketing research. 2023 Ind. Market. Manag.. 111 127-142
Paper not yet in RePEc: Add citation now
- Gunasinghe, A. ; Nanayakkara, S. Role of technology anxiety within UTAUT in understanding non-user adoption intentions to virtual learning environments: the State University lecturers' perspective. 2021 Int. J. Technol. Enhanc. Learn. (IJTEL). 13 284-
Paper not yet in RePEc: Add citation now
- Hair, J.F. ; Anderson, J. ; Tatham, R.E. ; Black, W.C. Multivariate Data Analysis. 1995 Prentice-Hall, Inc:
Paper not yet in RePEc: Add citation now
- Hair, J.F. ; Black, W.C. ; Babin, B.J. ; Anderson, R.E. Multivariate Data Analysis. 2010 Pearson Prentice Hall:
Paper not yet in RePEc: Add citation now
Hair, J.F. ; Howard, M.C. ; Nitzl, C. Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. 2020 J. Bus. Res.. 109 101-110
- Hew, J. ; Leong, L. ; Tan, G.W. ; Lee, V. ; Ooi, K. Mobile social tourism shopping: a dual-stage analysis of a multi-mediation model. 2018 Tourism Manag.. 66 121-139
Paper not yet in RePEc: Add citation now
- Hong, J. ; Lin, P. ; Hsieh, P. The effect of consumer innovativeness on perceived value and continuance intention to use smartwatch. 2017 Comput. Hum. Behav.. 67 264-272
Paper not yet in RePEc: Add citation now
Hossain, M.A. ; Akter, S. ; Yanamandram, V. Revisiting customer analytics capability for data-driven retailing. 2020 J. Retailing Consum. Serv.. 56 -
- Humbani, M. ; Wiese, M. An integrated framework for the adoption and continuance intention to use mobile payment apps. 2019 Int. J. Bank Market.. 37 646-664
Paper not yet in RePEc: Add citation now
- Jain, N.R. ; Liu-Lastres, B. ; Wen, H. Does robotic service improve restaurant consumer experiences? An application of the value-Co-creation framework. 2023 J. Foodserv. Bus. Res.. 26 78-96
Paper not yet in RePEc: Add citation now
Jain, S. ; Basu, S. ; Dwivedi, Y.K. ; Kaur, S. Interactive voice assistants – does brand credibility assuage privacy risks?. 2022 J. Bus. Res.. 139 701-717
Jan, I.U. ; Ji, S. ; Kim, C. What (de) motivates customers to use AI-powered conversational agents for shopping? The extended behavioral reasoning perspective. 2023 J. Retailing Consum. Serv.. 75 -
Jebarajakirthy, C. ; Shankar, A. Impact of online convenience on mobile banking adoption intention: a moderated mediation approach. 2021 J. Retailing Consum. Serv.. 58 -
Kiani, A.K. ; Khan, W.U. ; Raja, M.A. ; He, Y. ; Sabir, Z. ; Shoaib, M. Intelligent Backpropagation networks with Bayesian regularization for mathematical models of environmental economic systems. 2021 Sustainability. 13 9537-
- Kim, C. ; Tao, W. ; Shin, N. ; Kim, K. An empirical study of customers' perceptions of security and trust in E-paymEnt systems. 2010 Electron. Commer. Res. Appl.. 9 84-95
Paper not yet in RePEc: Add citation now
- Kim, H. ; Han, S.M. Uncovering the reasons behind consumers' shift from online to offline shopping. 2023 J. Serv. Market.. 37 1201-1217
Paper not yet in RePEc: Add citation now
- Kline, R.B. Principles and Practice of Structural Equation Modeling. 2015 Guilford Publications:
Paper not yet in RePEc: Add citation now
- Kumar, H. Augmented reality in online retailing: a systematic review and research agenda. 2022 Int. J. Retail Distrib. Manag.. 50 537-559
Paper not yet in RePEc: Add citation now
- Kwangsawad, A. ; Jattamart, A. Overcoming customer innovation resistance to the sustainable adoption of chatbot services: a community-enterprise perspective in Thailand. 2022 Journal of Innovation & Knowledge. 7 -
Paper not yet in RePEc: Add citation now
- Lăzăroiu, G. ; Neguriţă, O. ; Grecu, I. ; Grecu, G. ; Mitran, P.C. Consumers' decision-making process on social commerce platforms: online trust, perceived risk, and purchase intentions. 2020 Front. Psychol.. 11 -
Paper not yet in RePEc: Add citation now
- Legate, A.E. ; Hair, J.F. ; Chretien, J.L. ; Risher, J.J. PLS‐SEM: prediction‐oriented solutions for HRD researchers. 2023 Hum. Resour. Dev. Q.. 34 91-109
Paper not yet in RePEc: Add citation now
- Li, Y. ; Shang, H. Service quality, perceived value, and citizens' continuous-use intention regarding e-government: empirical evidence from China. 2020 Inf. Manag.. 57 -
Paper not yet in RePEc: Add citation now
- Lim, X. ; Cheah, J. ; Morrison, A.M. ; Ng, S.I. ; Wang, S. Travel app shopping on smartphones: understanding the success factors influencing in-app travel purchase intentions. 2022 Tourism Rev.. 77 1166-1185
Paper not yet in RePEc: Add citation now
- Liu, X. ; Zhu, Y. ; You, H. ; Hong, J. The relationships among metacognitive strategies, acculturation, learning attitude, perceived value, and continuance intention to use YouTube to learn English. 2023 Comput. Assist. Lang. Learn.. 1-21
Paper not yet in RePEc: Add citation now
- Luo, Y. ; Yang, L. ; Ye, Q. ; Liao, Q. Effects of customization and personalization affordances on perceived value and continuance intention of smartwatch use. 2023 Technol. Forecast. Soc. Change. 194 -
Paper not yet in RePEc: Add citation now
Maduku, D.K. ; Mpinganjira, M. ; Rana, N.P. ; Thusi, P. ; Ledikwe, A. ; Mkhize, N.H. Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: the moderating role of technology anxiety. 2023 J. Retailing Consum. Serv.. 71 -
- Mainardes, E.W. ; Freitas, N.P. The effects of perceived value dimensions on customer satisfaction and loyalty: a comparison between traditional banks and fintechs. 2023 Int. J. Bank Market.. 41 641-662
Paper not yet in RePEc: Add citation now
- Malhotra, G. ; Ramalingam, M. Perceived anthropomorphism and purchase intention using artificial intelligence technology: examining the moderated effect of trust. 2023 J. Enterprise Inf. Manag.. -
Paper not yet in RePEc: Add citation now
- Manchiraju, S. ; Akbari, M. ; Seydavi, M. Is entrepreneurial role stress a necessary condition for burnout? A necessary condition analysis. 2024 Curr. Psychol.. 43 4766-4778
Paper not yet in RePEc: Add citation now
Maroufkhani, P. ; Asadi, S. ; Ghobakhloo, M. ; Jannesari, M.T. ; Ismail, W.K. How do interactive voice assistants build brands' loyalty?. 2022 Technol. Forecast. Soc. Change. 183 -
Mehra, A. ; Rajput, S. ; Paul, J. Determinants of adoption of latest version smartphones: Theory and evidence. 2022 Technological Forecasting and Social Change. 175 121410-
- Menidjel, C. ; Bilgihan, A. How perceptions of relationship investment influence customer loyalty: the mediating role of perceived value and the moderating role of relationship proneness. 2023 J. Strat. Market.. 31 296-319
Paper not yet in RePEc: Add citation now
Metallo, C. ; Agrifoglio, R. ; Schiavone, F. ; Mueller, J. Understanding business model in the Internet of things industry. 2018 Technol. Forecast. Soc. Change. 136 298-306
Meuter, M.L. ; Ostrom, A.L. ; Bitner, M.J. ; Roundtree, R. The influence of technology anxiety on consumer use and experiences with self-service technologies. 2003 J. Bus. Res.. 56 899-906
- Mishra, A.K. ; Bansal, R. ; Maurya, P.K. ; Kar, S.K. ; Bakshi, P.K. Predicting the antecedents of consumers' intention toward purchase of mutual funds: a hybrid PLS‐SEM‐neural network approach. 2023 Int. J. Consum. Stud.. 47 563-587
Paper not yet in RePEc: Add citation now
Mombeuil, C. ; Uhde, H. Relative convenience, relative advantage, perceived security, perceived privacy, and continuous use intention of China's WeChat pay: a mixed-method two-phase design study. 2021 J. Retailing Consum. Serv.. 59 -
- Mouakket, S. Factors influencing continuance intention to use social network sites: the Facebook case. 2015 Comput. Hum. Behav.. 53 102-110
Paper not yet in RePEc: Add citation now
Nascimento, B. ; Oliveira, T. ; Tam, C. Wearable technology: what explains continuance intention in smartwatches?. 2018 J. Retailing Consum. Serv.. 43 157-169
- Ngoc Su, D. ; Quy Nguyen-Phuoc, D. ; Thi Kim Tran, P. ; Van Nguyen, T. ; Trong Luu, T. ; Pham, H. Identifying must-have factors and should-have factors affecting the adoption of electric motorcycles – a combined use of PLS-SEM and NCA approach. 2023 Travel Behaviour and Society. 33 -
Paper not yet in RePEc: Add citation now
Nikhashemi, S. ; Knight, H.H. ; Nusair, K. ; Liat, C.B. Augmented reality in smart retailing: a (N) (A) symmetric approach to continuous intention to use retail brands' mobile AR apps. 2021 J. Retailing Consum. Serv.. 60 -
- Nisar, K. ; Sabir, Z. ; Zahoor Raja, M.A. ; Ibrahim, A.A. ; Mahmoud, S.R. ; Balubaid, M. ; Rawat, D.B. ; Rodrigues, J.J. Numerical study of the environmental and economic system through the computational heuristic based on artificial neural networks. 2021 Sensors. 21 6567-
Paper not yet in RePEc: Add citation now
- Nugroho, M.A. ; Setyorini, D. ; Novitasari, B.T. The role of satisfaction on perceived value and E-learning usage continuity relationship. 2019 Procedia Comput. Sci.. 161 82-89
Paper not yet in RePEc: Add citation now
- Nunnally, J.C. ; Bernstein, I.H. Psychometric Theory. 1967 McGraw-Hill: New York, NY
Paper not yet in RePEc: Add citation now
- Oloveze, A.O. ; Oteh, O.U. ; Okonkwo, R.V. ; Chukwuoyims, K. ; Ollawa, C.C. ; Ugwu, P.A. ; Ogbonna, C. Consumer motivation and multilevel marketing on health products. 2022 Health Economics and Management Review. 2 97-112
Paper not yet in RePEc: Add citation now
- Özekici, Y.K. ; Küçükergin, K.G. The role of COVID-19 anxiety and social contact within technology readiness and acceptance model for virtual reality. 2023 J. Vacat. Mark.. 29 498-521
Paper not yet in RePEc: Add citation now
Ozturk, A.B. ; Bilgihan, A. ; Nusair, K. ; Okumus, F. What keeps the mobile hotel booking users loyal? Investigating the roles of self-efficacy, compatibility, perceived ease of use, and perceived convenience. 2016 Int. J. Inf. Manag.. 36 1350-1359
- Pantano, E. ; Priporas, C.V. ; Dennis, C. A new approach to retailing for successful competition in the new smart scenario. 2018 Int. J. Retail Distrib. Manag.. 46 264-282
Paper not yet in RePEc: Add citation now
Pappas, A. ; Fumagalli, E. ; Rouziou, M. ; Bolander, W. More than machines: the role of the future retail salesperson in enhancing the customer experience. 2023 J. Retailing. 99 518-531
- Parasuraman, A. ; Grewal, D. The impact of technology on the quality-value-Loyalty chain: a research agenda. 2000 J. Acad. Market. Sci.. 28 168-174
Paper not yet in RePEc: Add citation now
- Pavlou, Liang ; Xue, Understanding and mitigating uncertainty in online exchange relationships: a principal-agent perspective. 2007 MIS Q.. 31 105-
Paper not yet in RePEc: Add citation now
Pillai, R. ; Sivathanu, B. ; Dwivedi, Y.K. Shopping intention at AI-powered automated retail stores (AIPARS). 2020 J. Retailing Consum. Serv.. 57 -
- Podsakoff, P.M. ; MacKenzie, S.B. ; Lee, J. ; Podsakoff, N.P. Common method biases in behavioral research: a critical review of the literature and recommended remedies. 2003 J. Appl. Psychol.. 88 879-903
Paper not yet in RePEc: Add citation now
Qin, H. ; Osatuyi, B. ; Xu, L. How mobile augmented reality applications affect continuous use and purchase intentions: a cognition-affect-conation perspective. 2021 J. Retailing Consum. Serv.. 63 -
- Rejeb, A. ; Rejeb, K. ; Simske, S. ; Treiblmaier, H. ; Zailani, S. The big picture on the Internet of things and the smart city: a review of what we know and what we need to know. 2022 Internet of Things. 19 -
Paper not yet in RePEc: Add citation now
- Ringle, C.M. ; Sarstedt, M. ; Sinkovics, N. ; Sinkovics, R.R. A perspective on using partial least squares structural equation modelling in data articles. 2023 Data Brief. 48 -
Paper not yet in RePEc: Add citation now
- Rodríguez-Torrico, P. ; Trabold Apadula, L. ; San-Martín, S. ; San José Cabezudo, R. Have an omnichannel seamless interaction experience! Dimensions and effect on consumer satisfaction. 2020 J. Market. Manag.. 36 1731-1761
Paper not yet in RePEc: Add citation now
Rodríguez, P.G. ; Villarreal, R. ; Valiño, P.C. ; Blozis, S. A PLS-SEM approach to understanding E-SQ, E-satisfaction and E-loyalty for fashion E-retailers in Spain. 2020 J. Retailing Consum. Serv.. 57 -
Roe, M. ; Spanaki, K. ; Ioannou, A. ; Zamani, E.D. ; Giannakis, M. Drivers and challenges of Internet of things diffusion in smart stores: a field exploration. 2022 Technol. Forecast. Soc. Change. 178 -
- Rogers, E.M. Diffusion of Innovations. 1983 Free Press: London
Paper not yet in RePEc: Add citation now
- Roggeveen, A.L. ; Sethuraman, R. Customer-interfacing retail technologies in 2020 & Beyond: an integrative framework and research directions. 2020 J. Retailing. 96 299-309
Paper not yet in RePEc: Add citation now
Rohit, K. ; Shankar, A. ; Katiyar, G. ; Mehrotra, A. ; Alzeiby, E.A. Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context. 2024 J. Retailing Consum. Serv.. 78 -
Roy, S.K. ; Balaji, M.S. ; Sadeque, S. ; Nguyen, B. ; Melewar, T.C. Constituents and consequences of smart customer experience in retailing. 2017 Technol. Forecast. Soc. Change. 124 257-270
- Sabir, Z. ; Nisar, K. ; Zahoor Raja, M.A. ; Haque, M.R. ; Umar, M. ; Ag Ibrahim, A.A. ; Le, D. IoT technology enabled heuristic model with Morlet wavelet neural network for numerical treatment of heterogeneous mosquito release ecosystem. 2021 IEEE Access. 9 132897-132913
Paper not yet in RePEc: Add citation now
- Sabir, Z. ; Umar, M. ; Salahshour, S. ; Nicolas, R. A Gudermannian neural network performance for the numerical environmental and economic model. 2024 Alex. Eng. J.. 87 478-488
Paper not yet in RePEc: Add citation now
- Sabol, M. ; Hair, J. ; Cepeda, G. ; Roldán, J.L. ; Chong, A.Y. PLS-SEM in information systems: seizing the opportunity and marching ahead full speed to adopt methodological updates. 2023 Ind. Manag. Data Syst.. 123 2997-3017
Paper not yet in RePEc: Add citation now
- Saha, S.K. ; Duarte, P. ; Silva, S.C. ; Zhuang, G. The role of online experience in the relationship between service convenience and future purchase intentions. 2023 J. Internet Commer.. 22 244-271
Paper not yet in RePEc: Add citation now
Sande, J.B. ; Ghosh, M. Endogeneity in survey research. 2018 Int. J. Res. Market.. 35 185-204
Sarstedt, M. ; Ringle, C.M. ; Cheah, J. ; Ting, H. ; Moisescu, O.I. ; Radomir, L. Structural model robustness checks in PLS-SEM. 2020 Tourism Econ.. 26 531-554
Scarpi, D. ; Pizzi, G. ; Visentin, M. Shopping for fun or shopping to buy: is it different online and offline?. 2014 J. Retailing Consum. Serv.. 21 258-267
Schiavo, G. ; Businaro, S. ; Zancanaro, M. Comprehension, apprehension, and acceptance: understanding the influence of literacy and anxiety on acceptance of artificial intelligence. 2024 Technol. Soc.. 77 -
- Shankar, V. ; Kalyanam, K. ; Setia, P. ; Golmohammadi, A. ; Tirunillai, S. ; Douglass, T. ; Hennessey, J. ; Bull, J. ; Waddoups, R. How technology is changing retail. 2021 J. Retailing. 97 13-27
Paper not yet in RePEc: Add citation now
Sharma, N. ; Fatima, J.K. Influence of perceived value on omnichannel usage: mediating and moderating roles of the omnichannel shopping habit. 2024 J. Retailing Consum. Serv.. 77 -
Sharma, T.G. ; Hamari, J. ; Kesharwani, A. ; Tak, P. Understanding continuance intention to play online games: roles of self-expressiveness, self-congruity, self-efficacy, and perceived risk. 2022 Behav. Inf. Technol.. 41 348-364
Sheth, J.N. ; Newman, B.I. ; Gross, B.L. Why we buy what we buy: a theory of consumption values. 1991 J. Bus. Res.. 22 159-170
- Soltani Nejad, N. ; Rastegar, R. ; Jahanshahi, M. Tourist engagement with mobile apps of E-leisure: a combined model of self-determination theory and technology acceptance model. 2023 Tour. Recreat. Res.. 1-12
Paper not yet in RePEc: Add citation now
Song, H.G. ; Jo, H. Understanding the continuance intention of omnichannel: combining TAM and TPB. 2023 Sustainability. 15 3039-
Song, J. ; Kim, J. ; Cho, K. Understanding users' continuance intentions to use smart-connected sports products. 2018 Sport Manag. Rev.. 21 477-490
- Song, S.W. ; Shin, M. Uncanny Valley effects on chatbot trust, purchase intention, and adoption intention in the context of e-Commerce: the moderating role of avatar familiarity. 2024 Int. J. Hum. Comput. Interact.. 40 441-456
Paper not yet in RePEc: Add citation now
Sukhov, A. ; Friman, M. ; Olsson, L.E. Unlocking potential: an integrated approach using PLS-SEM, NCA, and fsQCA for informed decision making. 2023 J. Retailing Consum. Serv.. 74 -
Tiwari, P. ; Kaurav, R.P. ; Koay, K.Y. Understanding travel apps usage intention: findings from PLS and NCA. 2024 Journal of Marketing Analytics. 12 25-41
- Trivedi, J. ; Kasilingam, D. ; Arora, P. ; Soni, S. The effect of augmented reality in mobile applications on consumers' online impulse purchase intention: the mediating role of perceived value. 2022 J. Consum. Behav.. 21 896-908
Paper not yet in RePEc: Add citation now
- Venkatesh, ; Morris, ; Davis, ; Davis, User acceptance of information technology: Toward a unified view. 2003 MIS Quarterly. 27 425-
Paper not yet in RePEc: Add citation now
- Ventre, I. ; Kolbe, D. The impact of perceived usefulness of online reviews, trust and perceived risk on online purchase intention in emerging markets: a Mexican perspective. 2020 J. Int. Consum. Market.. 32 287-299
Paper not yet in RePEc: Add citation now
Verma, N. ; Malhotra, D. ; Singh, J. Big data analytics for retail industry using mapreduce-apriori framework. 2020 Journal of Management Analytics. 7 424-442
Von Briel, F. The future of omnichannel retail: a four-stage Delphi study. 2018 Technol. Forecast. Soc. Change. 132 217-229
- Wang, C. ; Teo, T.S. ; Liu, L. Perceived value and continuance intention in mobile government service in China. 2020 Telematics Inf.. 48 -
Paper not yet in RePEc: Add citation now
- Wang, M. ; Cho, S. ; Denton, T. The impact of personalization and compatibility with past experience on e-banking usage. 2017 Int. J. Bank Market.. 35 45-55
Paper not yet in RePEc: Add citation now
- Weera, W. ; Zamart, C. ; Sabir, Z. ; Asif Zahoor Raja, M.S. ; Alwabli, A. ; Mahmoud, S.R. ; Wongaree, S. ; Botmart, T. Fractional order environmental and economic model investigations using artificial neural network. 2023 Comput. Mater. Continua (CMC). 74 1735-1748
Paper not yet in RePEc: Add citation now
- Wilkins, S. ; Hazzam, J. ; Megicks, P. Consumers' propensity for rollover service contracts: the influences of perceived value, convenience and trust on service loyalty. 2023 J. Strat. Market.. 31 516-531
Paper not yet in RePEc: Add citation now
Wolf, L. ; Steul-Fischer, M. Factors of customers' channel choice in an omnichannel environment: a systematic literature review. 2023 Management Review Quarterly. 73 1579-1630
- Wong, E.Y. ; Hui, R.T. ; Kong, H. Perceived usefulness of, engagement with, and effectiveness of virtual reality environments in learning industrial operations: the moderating role of openness to experience. 2023 Virtual Real.. 27 2149-2165
Paper not yet in RePEc: Add citation now
- Yoon, C. ; Kim, S. Convenience and TAM in a ubiquitous computing environment: the case of wireless LAN. 2007 Electron. Commer. Res. Appl.. 6 102-112
Paper not yet in RePEc: Add citation now
- Yoon, Y. ; Kim, A.J. ; Kim, J. ; Choi, J. The effects of eWOM characteristics on consumer ratings: evidence from TripAdvisor.com. 2019 Int. J. Advert.. 38 684-703
Paper not yet in RePEc: Add citation now
Zhou, Y. ; Kumar, S. ; Furuoka, F. Correction: enhancing customer value Co-creation and stickiness in social commerce: integrating PLS-SEM and NCA for deeper insights into customer-to-customer dynamics. 2024 Humanities and Social Sciences Communications. 11 -
- Zhu, Z. ; Liao, L. ; Hu, B. Factors correlated with online travel service adoption: a meta-analysis. 2022 Journal of Hospitality and Tourism Technology. 13 715-741
Paper not yet in RePEc: Add citation now