1. Aerial pathways to resilience: the acceptance of drones in logistics transformation. (2025). Gomes, Sofia ; Lopes, Joao M ; Trancoso, Tiago.
   In: Future Business Journal.
   RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00513-x.

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2. Beyond technology: Multidimensional consumption values in phygital retailing; a mixed method approach. (2025). Somogyi, Simon ; Thomas-Francois, Kimberly ; Zolfaghari, Alireza ; Fesharaki, Maryamsadat Hashemi.
   In: Electronic Markets.
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3. How retailers launch IT-based strategies to win new and loyal customers in O2O commerce. (2025). Chen, Jiahe ; Chang, Yu-Wei.
   In: Electronic Markets.
   RePEc:spr:elmark:v:35:y:2025:i:1:d:10.1007_s12525-025-00758-y.

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4. Algorithm-based augmented reality increases website visit duration and total online purchase amount: Role of mindfulness. (2025). Liu, Ben S ; Huang, Tseng-Lung.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004971.

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5. Bridging the gap: Exploring the nexus of service robot personalization, customer identification, and citizenship behaviors. (2025). Gong, Taeshik.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004016.

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6. Consumer preferences for unmanned stores: A choice experiment study. (2025). Lee, Sihyun ; Nam, Youngwon.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003576.

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7. What drives consumers intention to purchase self‐driving cars. (2024). Wang, Yumin ; Chiu, Wanching ; Wei, Chunglun ; Yang, Jihhua.
   In: Managerial and Decision Economics.
   RePEc:wly:mgtdec:v:45:y:2024:i:4:p:1773-1792.

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8. Perceived retailer innovativeness and its impact on customer engagement behavior in smart retailing. (2024). Jiang, Kan ; Zheng, Junyuan ; Qin, Meilian ; Luo, Shaohua.
   In: Service Business.
   RePEc:spr:svcbiz:v:18:y:2024:i:2:d:10.1007_s11628-024-00560-4.

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9. RETRACTED ARTICLE: From storefront to screen: an in-depth analysis of the dynamics of online for offline retailing. (2024). Bang, Youngsok ; Jo, Hyeon.
   In: Palgrave Communications.
   RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-02723-0.

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10. Exploring post-usage behaviour in app-based ride-sourcing services: Evidence from Egypt. (2024). Jones, Paul ; Elnadi, Moustafa ; Gheith, Mohamed Hani ; Troise, Ciro.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:207:y:2024:i:c:s0040162524004414.

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11. Smart service value: Conceptualization, scale development, and validation in the retailing context. (2024). van Doorn, Sebastian ; Japutra, Arnold ; Shabnam, Saadia ; Hollebeek, Linda D ; Singh, Gaganpreet ; Roy, Sanjit K ; Appio, Francesco Paolo ; Ray, Subhasis.
    In: Technovation.
    RePEc:eee:techno:v:137:y:2024:i:c:s0166497224001470.

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12. Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA. (2024). Jasim, Mohamed K.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003345.

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13. Consumer purchase intention toward POI-retailers in cross-border E-commerce: An integration of technology acceptance model and commitment-trust theory. (2024). Wistedt, Ugn.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003114.

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14. An interval-valued intuitionistic fuzzy analytic hierarchy process model for understanding consumer decision-making in non-wood forest product purchases. (2024). Zahin, KR ; Singer, Hilal.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000304.

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15. Systematic Review of Cashierless Stores (Just Walk Out Stores) Revolutionizing The Retail. (2023). Eszter, Szabo-Szentgroti ; Szabolcs, Ramhap ; Kinga, Kezai Petra.
    In: Management & Marketing.
    RePEc:vrs:manmar:v:18:y:2023:i:s1:p:427-448:n:10.

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16. Tourism in the digital frontier: a study on user continuance intention in the metaverse. (2023). Jo, Hyeon.
    In: Information Technology & Tourism.
    RePEc:spr:infott:v:25:y:2023:i:3:d:10.1007_s40558-023-00257-w.

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17. How smart technology empowers consumers in smart retail stores? The perspective of technology readiness and situational factors. (2023). Chang, Yu-Wei ; Chen, Jiahe.
    In: Electronic Markets.
    RePEc:spr:elmark:v:33:y:2023:i:1:d:10.1007_s12525-023-00635-6.

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18. Mapping consumers’ semi-conscious decisions with the use of ZMET in a retail market setup. (2023). Chatterjee, Shuvam ; Bryla, Pawel.
    In: DECISION: Official Journal of the Indian Institute of Management Calcutta.
    RePEc:spr:decisn:v:50:y:2023:i:2:d:10.1007_s40622-023-00350-3.

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19. Using an Axiomatic Design Approach to Develop a Product Innovation Process with Circular and Smart Design Aspects. (2023). Adilah, Muna ; Procopio, Katrina Mae ; Rau, Hsin.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:3:p:1933-:d:1041414.

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20. The linkage between quality of information systems and the impact of trust-based privacy on behavioral outcomes in unmanned convenience store: Moderating effect of gender and experience. (2023). Kim, Yaeri ; Roh, Taewoo ; Seok, Junhee.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:196:y:2023:i:c:s0040162523005371.

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21. Delineating the role of mood maintenance in augmenting reality (AR) service experiences: An application in tourism. (2023). Huang, Tseng-Lung ; Tsiotsou, Rodoula H ; Liu, Ben S.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:189:y:2023:i:c:s0040162523000707.

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22. Transformed virtual concepts into reality: Linkage the viewpoint of entrepreneurial passion, technology adoption propensity and advantage to usage intention. (2023). Dong, Tse-Ping ; Vu, Ho Tran ; Liu, Chih-Hsing.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923001996.

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23. How IT affordances influence customer engagement in live streaming commerce? A dual-stage analysis of PLS-SEM and fsQCA. (2023). Lei, Yuanyang ; Yan, Ying ; Chen, Hongquan ; Shao, Bingjia.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001376.

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24. Role of multidimensional customer brand engagement on customer behavior for online grocery shopping. (2023). Park, Jungkun ; Ahn, Jiseon ; Hyun, Hyowon ; Hong, Eunpyo.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001273.

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25. How do customers meet their needs in in-store and online fashion shopping? A comparative study based on the jobs-to-be-done theory. (2023). Woratschek, Herbert ; Kullak, Franziska S ; Baier, Daniel.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003149.

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26. The impact of voice assistants€™ intelligent attributes on consumer well-being: Findings from PLS-SEM and fsQCA. (2023). Kang, Weiyao ; Shao, Bingjia.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002235.

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27. The role of augmented reality in redefining e-tailing: A review and research agenda. (2023). Jayaswal, Pragya ; Parida, Biswajita.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323001236.

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28. Meet Your Digital Twin in Space? Profiling International Expat’s Readiness for Metaverse Space Travel, Tech-Savviness, COVID-19 Travel Anxiety, and Travel Fear of Missing Out. (2022). Zaman, Umer ; Raza, Syed Hassan ; Abbasi, Saba ; Qureshi, Madeeha Gohar ; Koo, Inhyouk.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:11:p:6441-:d:823448.

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29. When It Comes to Screen Golf and Baseball, What Do Participants Think?. (2022). Hong, Chang-Yu ; Seong, Bo-Hyun.
    In: IJERPH.
    RePEc:gam:jijerp:v:19:y:2022:i:20:p:13671-:d:949351.

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30. Which consumers are willing to pay for smart car healthcare services? A discrete choice experiment approach. (2022). Shin, Jungwoo ; Woo, Jongroul ; Moon, Hyungbin ; Kim, Hongbum.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001771.

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31. Online shopping adoption during COVID-19 and social isolation: Extending the UTAUT model with herd behavior. (2022). Erjavec, Jure ; Manfreda, Anton.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004331.

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32. Reviewing the impact of digital migration on the consumer buying journey with robust measurement of PLS‐SEM and R Studio. (2022). Nayyar, Varun.
    In: Systems Research and Behavioral Science.
    RePEc:bla:srbeha:v:39:y:2022:i:3:p:542-556.

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33. Organization Benefit as an Outcome of Organizational Security Adoption: The Role of Cyber Security Readiness and Technology Readiness. (2021). Noparumpa, Tim ; Hariguna, Taqwa ; Ruangkanjanases, Athapol.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:24:p:13761-:d:701505.

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34. Sustained Use of Virtual Meeting Platforms for Classes in the Post-Coronavirus Era: The Mediating Effects of Technology Readiness and Social Presence. (2021). Yi, Yumi ; Moon, Rosemary Hyejin.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:15:p:8203-:d:599302.

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35. Exploring Intention toward Using an Electric Scooter: Integrating the Technology Readiness and Acceptance into Norm Activation Model (TRA-NAM). (2021). Ho, Chien-Wei ; Wu, Chi-Chuan.
    In: Energies.
    RePEc:gam:jeners:v:14:y:2021:i:21:p:6895-:d:661167.

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36. Deciphering in-store-online switching in multi-channel retailing context: Role of affective commitment to purchase situation. (2021). Das, Manish ; Shah, Dhara ; Jebarajakirthy, Charles ; Shankar, Amit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003088.

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37. Adopting autonomous vehicles: The moderating effects of demographic variables. (2021). Park, Jungkun ; Le, Hoang Tpm ; Hong, Eunpyo.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002538.

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2. Factors affecting chatbots in banking services: the UTAUT2 and innovation resistance theory perspective. (2025). Marak, Zericho R ; Pahari, Subhajit ; Tiwari, Ashish ; Shekhar, Rishabh.
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3. Role of Modern Technology in Unorganized Retail Sector. (2025). Narang, Ritu ; Tiwari, Sonal.
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4. Beyond technology: Multidimensional consumption values in phygital retailing; a mixed method approach. (2025). Somogyi, Simon ; Thomas-Francois, Kimberly ; Zolfaghari, Alireza ; Fesharaki, Maryamsadat Hashemi.
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5. Consumer preferences for unmanned stores: A choice experiment study. (2025). Lee, Sihyun ; Nam, Youngwon.
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9. Envisaging AR travel revolution for visiting heritage sites: A mixed-method approach. (2024). Daim, Tugrul ; Singh, Pratibha ; Sharma, Mahak.
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13. Exploring consumers€™ competence, autonomy and relatedness needs in the adoption of facial recognition payment technology. (2024). Wang, Shasha ; Sajtos, Laszlo ; Mortimer, Gary ; Keating, Byron.
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14. Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA. (2024). Jasim, Mohamed K.
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15. Hospitality for prime consumers and others under the retail management. (2024). Bhattacharya, Sandipa ; Sarkar, Mitali ; Mukherjee, Arka.
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17. Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels. (2024). Frasquet, Marta ; Ieva, Marco ; Moll-Descals, Alejandro.
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18. From traditional to transformed: Examining the pre- and post-COVID consumers€™ shopping mall experiences. (2024). Fazal, Syed Muhammad ; Osorio, Mara Lucila ; Mortimer, Gary.
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19. Identifying the motivating factors to promote socially responsible consumption under circular economy: A perspective from norm activation theory. (2024). Zhang, Qingyu ; Anwar, Muhammad Azfar ; Bhatia, Meena ; Asmi, Fahad ; Sajjad, Aqsa.
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20. Consumer perceived risk of using autonomous retail technology. (2024). Sohn, Stefanie.
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21. Exploring enablers and inhibitors of AI‐enabled drones for manufacturing process audits: A mixed‐method approach. (2024). Pereira, Vijay ; Chavan, Meena ; Chirico, Francesco ; Shankar, Amit ; Behl, Abhishek.
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22. Unleashing the digital building bricks. (2023). Wulfert, Tobias ; Woroch, Robert ; Muschkiet, Michel ; Banh, Leonardo ; Strobel, Gero.
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23. How smart technology empowers consumers in smart retail stores? The perspective of technology readiness and situational factors. (2023). Chang, Yu-Wei ; Chen, Jiahe.
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24. Are users willing to embrace ChatGPT? Exploring the factors on the acceptance of chatbots from the perspective of AIDUA framework. (2023). Huo, Yudi ; Ma, Xiaoyue.
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25. Measuring customer aggression: Scale development and validation. (2023). Wang, Shasha ; Osorio, Mara Lucila ; Mortimer, Gary.
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26. Understanding consumers’ resistance to pay with cryptocurrency in the sharing economy: A hybrid SEM-fsQCA approach. (2023). Loh, Xiu-Ming ; Lee, Voon-Hsien ; Cham, Tat-Huei ; Leong, Lai-Ying ; Hew, Jun-Jie ; Aw, Eugene Cheng-Xi ; Tang, Yun-Chia.
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27. WeChat mobile-payment-based smart retail customer experience: an integrated framework. (2022). Sun, Yinglu ; Xue, Wei ; Bandyopadhyay, Subir ; Cheng, Dong.
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28. How does a data strategy enable customer value? The case of FinTechs and traditional banks under the open finance framework. (2022). Figini, Nicolas ; Fedeli, Lorenzo ; Grassi, Laura.
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29. An Approach to Assessing Shopper Acceptance of Beacon Triggered Promotions in Smart Retail. (2022). Urevi, Nataa ; Radenkovi, Milo ; Despotovi-Zraki, Marijana ; Bara, Duan ; Labus, Aleksandra.
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30. Impact of barriers of value co-creation on consumers innovation resistance behavior: Investigating the moderation role of the DART model. (2022). Pereira, Vijay ; Anshu, Kumari ; Laker, Benjamin ; Shankar, Amit ; Behl, Abhishek.
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31. Inclusive or exclusive? Investigating how retail technology can reduce old consumers€™ barriers to shopping. (2022). Boardman, Rosy ; Viassone, Milena ; Pantano, Eleonora ; Dennis, Charles.
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32. The impact of service robots in retail: Exploring the effect of novelty priming on consumer behavior. (2022). Dong, Yuanyuan ; Wang, Yawei ; Zhou, Shoujiang ; Kang, QI ; Liu, Junqi.
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33. Technology readiness and technology paradox of unmanned convenience store users. (2022). Zhang, Yining ; Park, Hyun Jung.
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34. Effects of characteristics of in-store retail technology on customer citizenship behavior. (2022). Gong, Taeshik ; Lee, Kangcheol ; Wang, Chen-Ya.
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35. Privacy concerns and justice perceptions with the disclosure of biometric versus behavioral data for personalized pricing tell me who you are, I’ll tell you how much you pay. Consumers’ fairness and privacy perceptions with personalized pricing. (2022). Shukla, Yupal ; Vannucci, Virginia ; Aiello, Gaetano ; Pizzi, Gabriele.
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36. Consumer’s response to conditional promotions in retailing: An empirical inquiry. (2022). Pereira, Vijay ; Dewani, Prem ; Nigam, Achint ; Behl, Abhishek.
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37. Business model innovation driven by the internet of things technology, in internet service providers’ business context. (2021). Hanafizadeh, Payam ; Hatami, Parastou ; Analoui, Morteza ; Albadvi, Amir.
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38. Revitalization of Offline Fashion Stores: Exploring Strategies to Improve the Smart Retailing Experience by Applying Mobile Technology. (2021). Kim, Yunjeong.
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39. Omni-Channel Intensity and Shopping Value as Key Drivers of Customer Satisfaction and Loyalty. (2021). Fayos, Teresa ; Cotarelo, Mitxel ; Calderon, Haydee ; Molla, Alejandro.
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40. Factors Affecting the Adoption of Photovoltaic Systems in Rural Areas of Poland. (2021). Kijek, Tomasz ; Angowski, Marek ; Lipowski, Marcin ; Bondos, Ilona.
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41. Pursuit of loyalty in service recovery: The roles of brand equity and cognitive reappraisal as moderators. (2021). Rokonuzzaman, MD ; Harun, Ahasan.
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42. To err is human: Tolerate humans instead of machines in service failure. (2021). Fan, Xiucheng ; Mohanty, Smaraki ; Chen, Nuoya ; Jiao, Jinfeng.
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43. Self-service technology in supermarkets €“ Do frontline staff still matter?. (2021). Kingshott, Russel ; Sharma, Piyush ; Ueno, Akiko.
    In: Journal of Retailing and Consumer Services.
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44. What motivates customers to shop in smart shops? The impacts of smart technology and technology readiness. (2021). Chang, Yu-Wei ; Chen, Jiahe.
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45. Pioneering Strategies in Retail Settings: An Empirical Study of Successful Practices. (2020). Marco, Savastano.
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46. Mapping gender and marital roles on customer delight by value perception for mobile technology in India. (2020). Guha, Sanjay ; Dubey, Prince ; Bajpai, Naval ; Kulshreshtha, Kushagra.
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47. Analysis of the adoption of customer facing InStore technologies in retail SMEs. (2020). Navo-Marco, Julio ; Lorente-Martnez, Javier ; Rodrigo-Moya, Beatriz.
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48. Shopping intention at AI-powered automated retail stores (AIPARS). (2020). Dwivedi, Yogesh K ; Pillai, Rajasshrie ; Sivathanu, Brijesh.
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49. Privacy threats with retail technologies: A consumer perspective. (2020). Pizzi, Gabriele ; Scarpi, Daniele.
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50. Revisiting customer analytics capability for data-driven retailing. (2020). Hossain, Md Afnan ; Yanamandram, Venkata ; Akter, Shahriar.
    In: Journal of Retailing and Consumer Services.
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