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How to retain customers in omnichannel retailing: Considering the roles of brand experience and purchase behavior. (2022). Hsieh, Yi-Ching ; Chiu, Hung-Chang ; Yin, Chin-Ching ; Kuo, Chia-Yu.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001631.

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  27. Why do consumers think it is fair to pay more when buying from producers versus retailers?. (2020). Meloy, Margaret G ; Bolton, Lisa E ; Gonzales, Gabriel E.
    In: Marketing Letters.
    RePEc:kap:mktlet:v:31:y:2020:i:1:d:10.1007_s11002-019-09507-6.

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  28. Omni-channel management in the new retailing era: A systematic review and future research agenda. (2020). Cai, Ya-Jun.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:229:y:2020:i:c:s0925527320301195.

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  29. Store Closings and Retailer Profitability: A Contingency Perspective. (2020). Fay, Scott ; Feng, Cong.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:96:y:2020:i:3:p:411-433.

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  30. Journeying Together: Aligning Retailer and Service Provider Roles with Collective Consumer Practices. (2020). Thomas, Tandy Chalmers ; Price, Linda L ; Epp, Amber M.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:96:y:2020:i:1:p:9-24.

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  31. Mobile payment and online to offline retail business models. (2020). Liao, Shu-Hsien ; Yang, Ling-Ling.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920307220.

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  32. Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. (2020). Sousa, Rui ; Wunderlich, Nancy V ; Rotzmeier-Keuper, Julia ; Hogreve, Jens ; Chowdhury, Ilma Nur ; Fleischer, Hannes ; Mousavi, Sahar.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:116:y:2020:i:c:p:377-386.

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  33. The amplifying effect of branded queries on advertising in multi-channel retailing. (2020). Mendez-Suarez, Mariano ; Monfort, Abel.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:112:y:2020:i:c:p:254-260.

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  34. The role of the store in managing postpurchase complaints for omnichannel shoppers. (2020). Frasquet, Marta ; Miquel-Romero, Maria-Jose ; Molla-Descals, Alejandro.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:109:y:2020:i:c:p:288-296.

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  35. Omni-channel retailing: Do offline retailers benefit from online reviews?. (2019). Li, Yiming ; Tayi, Giri Kumar ; Cheng, T. C. E., .
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:218:y:2019:i:c:p:43-61.

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  36. Investigating the influential factors of return channel loyalty in omni-channel retailing. (2019). Xu, Xun ; Jackson, Jonathan E.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:216:y:2019:i:c:p:118-132.

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  37. Multi-period price optimization problem for omnichannel retailers accounting for customer heterogeneity. (2019). Gupta, Vishal Kumar ; Ting, Q U ; Tiwari, Manoj Kumar.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:212:y:2019:i:c:p:155-167.

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  38. Examining customer channel selection intention in the omni-channel retail environment. (2019). Xu, Xun ; Jackson, Jonathan E.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:208:y:2019:i:c:p:434-445.

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  39. Multi-sided marketplaces and the transformation of retail: A service systems perspective. (2019). Kwan, Stephen K ; Hnninen, Mikko ; Mitronen, Lasse.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:49:y:2019:i:c:p:380-388.

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  40. Multichannel personalization: Identifying consumer preferences for product recommendations in advertisements across different media channels. (2019). Schreiner, Timo ; Baier, Daniel ; Rese, Alexandra.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:48:y:2019:i:c:p:87-99.

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  41. A quantitative performance management framework for assessing omnichannel retail supply chains. (2019). Christopher, Martin ; Yumurtaca, Iak Zge ; Adivar, Burcu.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:48:y:2019:i:c:p:257-269.

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  42. Understanding complaint channel usage in multichannel retailing. (2019). Frasquet, Marta ; Ieva, Marco ; Ziliani, Cristina.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:47:y:2019:i:c:p:94-103.

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  43. An Optimal Strategic Business Model for Small Businesses Using Online Platforms. (2018). Ho, Min ; Kim, Hana ; Lee, Daeho.
    In: Sustainability.
    RePEc:gam:jsusta:v:10:y:2018:i:3:p:579-:d:133311.

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  44. Customer-driven investment decisions in existing multiple sales channels: A downstream supply chain analysis. (2018). Salmani, Yasamin ; Partovi, Fariborz Y ; Banerjee, Avijit.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:204:y:2018:i:c:p:44-58.

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  45. Why is Price Dispersion Higher Online than Offline? The Impact of Retailer Type and Shopping Risk on Price Dispersion. (2018). Popkowski Leszczyc, Peter ; Lin, Yuanfang ; Zhuang, Hejun.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:94:y:2018:i:2:p:136-153.

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  46. Buy online and pick up in-store: Design of the service area. (2018). Jin, Ming ; Li, Gang ; Cheng, T. C. E., .
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:268:y:2018:i:2:p:613-623.

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  47. Enhancing Customer Engagement Through Consciousness. (2017). Sisodia, Rajendra ; Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:93:y:2017:i:1:p:55-64.

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  48. The Future of Retailing. (2017). Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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  49. Understanding omni-channel shopping value: A mixed-method study. (2017). Picot-Coupey, Karine ; Hur, Elodie ; Ackermann, Claire-Lise.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330.

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  50. What factors determine e-satisfaction and consumer spending in e-commerce retailing?. (2017). Nisar, Tahir M ; Prabhakar, Guru.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:39:y:2017:i:c:p:135-144.

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