create a website

The betrayal puzzle: Unraveling the connection between inauthenticity, corporate wrongdoing and brand betrayal with avoidance and reparation. (2024). Siddiqi, Umar Iqbal ; Islam, Tahir ; Akhtar, Naeem ; Ittefaq, Huma ; Kuzior, Aleksandra.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:76:y:2024:i:c:s096969892300348x.

Full description at Econpapers || Download paper

Cited: 8

Citations received by this document

Cites: 112

References cited by this document

Cocites: 32

Documents which have cited the same bibliography

Coauthors: 0

Authors who have wrote about the same topic

Citations

Citations received by this document

  1. Love deepens hatred! AI immorality and users€™ love-becomes-hate phenomenon. (2025). Li, Jiaxuan ; Han, Mingxing ; Yuan, Qinjian.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:85:y:2025:i:c:s0969698925000980.

    Full description at Econpapers || Download paper

  2. Why do consumers hate brands, and how do they react to brand hate? Moderating role of big five personality traits. (2024). Dolkar, Rigzin ; Chahal, Hardeep.
    In: DECISION: Official Journal of the Indian Institute of Management Calcutta.
    RePEc:spr:decisn:v:51:y:2024:i:2:d:10.1007_s40622-024-00387-y.

    Full description at Econpapers || Download paper

  3. How violation of consumers€™ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory. (2024). Attri, Rekha ; Saeed, Najiya ; Akhtar, Naeem ; Yaqub, Muhammad Zafar.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002571.

    Full description at Econpapers || Download paper

  4. Handwritten or machine-written? How typeface affects consumer forgiveness for brand failures. (2024). Xie, Scheng ; Wei, Haiying.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002340.

    Full description at Econpapers || Download paper

  5. Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth. (2024). An, Xin ; Xu, Shuo ; Shahzad, Muhammad Farrukh ; Javed, Iqra.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001632.

    Full description at Econpapers || Download paper

  6. The potency of audiovisual attractiveness and influencer marketing: The road to customer behavioral engagement. (2024). Siddiqi, Umar Iqbal ; Islam, Tahir ; Gugnani, Ritika ; Attri, Rekha ; Akhtar, Naeem.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001036.

    Full description at Econpapers || Download paper

  7. When going green goes wrong: The effects of greenwashing on brand avoidance and negative word-of-mouth. (2024). Suki, Norazah Mohd ; Sajid, Muhammed ; Zakkariya, K A ; Ul, Jamid.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000699.

    Full description at Econpapers || Download paper

  8. Avatars of influence: Understanding how virtual influencers trigger consumer engagement on online booking platforms. (2024). Islam, Tahir ; Rather, Raouf Ahmad ; Akhtar, Naeem ; Pant, Manoj Kumar ; Sharma, Anshuman ; Kuzior, Aleksandra ; Hameed, Zahid.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000389.

    Full description at Econpapers || Download paper

References

References cited by this document

  1. Ahmed, Z. ; Su, L. ; Rafique, K. ; Zaman, S. ; 4+, K. ; Jamil, S. A Study on the Factors Affecting Consumer Buying Behavior towards Online Shopping in Pakistan. 2017 :

  2. Akhtar, N. ; Nadeem Akhtar, M. ; Usman, M. ; Ali, M. ; Iqbal Siddiqi, U. COVID-19 restrictions and consumers' psychological reactance toward offline shopping freedom restoration. 2020 Serv. Ind. J.. 40 891-913

  3. Alnawas, I. ; Al Khateeb, A. ; Abu Farha, A. ; Ndubisi, N.O. The effect of service failure severity on brand forgiveness: the moderating role of interpersonal attachment styles and thinking styles. 2023 Int. J. Contemp. Hosp. Manag.. 35 1691-1712
    Paper not yet in RePEc: Add citation now
  4. Anderson, E.W. ; Fornell, C. ; Lehmann, D.R. Customer satisfaction, market share, and profitability: findings from Sweden. 1994 J. Market.. 58 53-
    Paper not yet in RePEc: Add citation now
  5. Anna, Hellberg ; Melander, J. ; Vong, A. Why do consumers avoid certain brands ? A study of brand avoidance within the Swedish cosmetics industry. 2016 Jönköping Int. Bus. Sch.. 1-54
    Paper not yet in RePEc: Add citation now
  6. Babić-Hodović, V. ; Mujkić, A. ; Arslanagić-Kalajdžić, M. We need both brand love and emotional attachment: a serial mediation framework toward addictive buying and loyalty. 2022 J. Brand Manag.. 301 9-33
    Paper not yet in RePEc: Add citation now
  7. Bagozzi, R.P. Attitudes, intentions, and behavior: a test of some key hypotheses. 1981 J. Pers. Soc. Psychol.. 41 607-627
    Paper not yet in RePEc: Add citation now
  8. Bagozzi, R.P. ; Yi, Y. On the evaluation of structural equation models. 1988 J. Acad. Market. Sci.. 16 74-94
    Paper not yet in RePEc: Add citation now
  9. Barta, S. ; Gurrea, R. ; Flavián, C. Consequences of consumer regret with online shopping. 2023 J. Retailing Consum. Serv.. 73 -

  10. Bayarassou, O. ; Becheur, I. ; Valette-Florence, P. “Fight or flight”: coping responses to brand hate. 2020 J. Prod. Brand Manag.. 30 492-511
    Paper not yet in RePEc: Add citation now
  11. Berry, J.W. ; Worthington, E.L. ; O'Connor, L.E. ; Parrott, L. ; Wade, N.G. Forgivingness, vengeful rumination, and affective traits. 2005 J. Pers.. 73 183-226
    Paper not yet in RePEc: Add citation now
  12. Boateng, H. ; Kosiba, J.P. ; Adam, D.R. ; Ofori, K.S. ; Okoe, A.F. Examining brand loyalty from an attachment theory perspective. 2020 Market. Intell. Plann.. 38 479-494
    Paper not yet in RePEc: Add citation now
  13. Bracken, B. ; Barona, A. State of the art procedures for translating, validating and using psychoeducational tests in cross-cultural assessment. 1991 Sch. Psychol. Int.. 12 119-132
    Paper not yet in RePEc: Add citation now
  14. Brose, A. ; Raedt, R. De ; Vanderhasselt, M.A. Eight items of the ruminative response scale are sufficient to measure weekly within-person variation in rumination. 2022 Curr. Psychol.. 41 4210-4218
    Paper not yet in RePEc: Add citation now
  15. Bruhn, M. ; Schoenmüller, V. ; Schäfer, D. ; Heinrich, D. Brand authenticity: towards a deeper understanding of its conceptualization and measurement. 2012 Adv. Consum. Res.. 40 567-576
    Paper not yet in RePEc: Add citation now
  16. Bryson, D. ; Atwal, G. ; Hultén, P. ; Heine, K. Antecedents of luxury brand hate: a quantitative study. 2021 Strat. Change. 30 35-43

  17. Burgess, J. ; Jones, C.M. Investigating consumer perceptions of brand inauthenticity in a narrative brand ending. 2023 J. Prod. Brand Manag.. -
    Paper not yet in RePEc: Add citation now
  18. Campagna, C.L. ; Donthu, N. ; Yoo, B. Brand authenticity: literature review, comprehensive definition, and an amalgamated scale. 2021 J. Market. Theor. Pract.. 31 129-145
    Paper not yet in RePEc: Add citation now
  19. Campbell, M. EU Fast Fashion Brands Found to Be Lying about the Sustainability of Their Fabrics. 2021 :
    Paper not yet in RePEc: Add citation now
  20. Chen, B.H. ; Chen, M.-H. ; Tai, P.-N. Socially irresponsible corporations and choices of consumers: altruism, retaliation, or demand for reparation?. 2018 Int. J. Market. Stud.. 10 47-

  21. Chen, J. ; Gong, X. ; Ren, R. Active or avoidance coping? Influencing mechanisms of streamers' coping strategies on viewers' word of mouth after livestreaming e-commerce failures. 2023 J. Retailing Consum. Serv.. 72 -

  22. Chiu, A. ‘Vegan,’ ‘sustainable’: How to Spot Misleading Fashion Claims. 2023 :
    Paper not yet in RePEc: Add citation now
  23. Chua, B.L. ; Kim, S. ; Baah, N.G. ; Moon, H. ; Yu, J. ; Han, H. When hospitality brands go green: the role of authenticity and stereotypes in building customer-green brand relationships. 2023 J. Sustain. Tourism. 1-24
    Paper not yet in RePEc: Add citation now
  24. Chuang, Y.F. ; Dinh, C.M. ; Lu, W.M. Punitive switching costs and behavioral responses in the context of contractual services. 2023 Manag. Res. Rev.. -

  25. Cormack, R. The World’s Top 50 Luxury Brands Lost $7.6 Billion in Value This Year, a New Report Says. Robb Report. 2021 :
    Paper not yet in RePEc: Add citation now
  26. Curina, I. ; Francioni, B. ; Cioppi, M. ; Savelli, E. Traits and peculiarities of different brand hate behaviours. 2021 J. Strat. Market.. 29 227-246
    Paper not yet in RePEc: Add citation now
  27. Dahl, D.W. ; Honea, H. ; Manchanda, R.V. Three rs of interpersonal consumer guilt: relationship, reciprocity, reparation. 2005 J. Consum. Psychol.. 15 307-315
    Paper not yet in RePEc: Add citation now
  28. Davali, M.M. ; Jouzdani, R.M. ; Campus, K. ; Rasouli, N. The Effects of Brand Anxiety on Brand Obsession Mediated by Brand Hatred and Moderation of Brand affection (Case Study SAIPA Brand). 2022 :
    Paper not yet in RePEc: Add citation now
  29. Davis, D.F. ; Golicic, S.L. ; Boerstler, C.N. Benefits and challenges of conducting multiple methods research in marketing. 2010 J. Acad. Market. Sci.. 38 467-479
    Paper not yet in RePEc: Add citation now
  30. Diaz Ruiz, C. ; Cruz, A.G.B. Unconventional luxury brand collaborations: a new form of luxury consumption among young adults in China. 2023 Int. Market. Rev.. 40 1-21
    Paper not yet in RePEc: Add citation now
  31. Dijkstra, T.K. ; Henseler, J. Consistent Partial Least Squares Path Modeling. 2015 MIS Q.. 39 297-316
    Paper not yet in RePEc: Add citation now
  32. Falk, F. ; Miller, N. . 1992 PsycNET record Display – PsycNET. -
    Paper not yet in RePEc: Add citation now
  33. Fatma, M. ; Khan, I. An investigation of consumer evaluation of authenticity of their company's CSR engagement. 2020 Total Qual. Manag. Bus. Excel.. 1-18
    Paper not yet in RePEc: Add citation now
  34. Fatma, M. ; Khan, I. CSR influence on brand loyalty in banking: the role of brand credibility and brand identification. 2023 Sustain. Times. 15 -

  35. Fatma, M. ; Rahman, Z. An integrated framework to understand how consumer-perceived ethicality influences consumer hotel brand loyalty. 2017 Serv. Sci.. 9 136-146

  36. Fritz, K. ; Schoenmueller, V. ; Bruhn, M. Authenticity in branding – exploring antecedents and consequences of brand authenticity. 2017 Eur. J. Market.. 51 324-348
    Paper not yet in RePEc: Add citation now
  37. Goetzinger, L. ; Park, J.K. ; Widdows, R. E-customers’ third party complaining and complimenting behavior. 2006 Int. J. Serv. Ind. Manag.. 17 193-206
    Paper not yet in RePEc: Add citation now
  38. Grappi, S. ; Romani, S. ; Barbarossa, C. Fashion without pollution: How consumers evaluate brands after an NGO campaign aimed at reducing toxic chemicals in the fashion industry. 2017 J. Clean. Prod.. 149 1164-1173
    Paper not yet in RePEc: Add citation now
  39. Grégoire, Y. ; Fisher, R.J. Customer betrayal and retaliation: when your best customers become your worst enemies. 2008 J. Acad. Market. Sci.. 36 247-261
    Paper not yet in RePEc: Add citation now
  40. Guèvremont, A. ; Grohmann, B. Does brand authenticity alleviate the effect of brand scandals?. 2018 J. Brand Manag.. 25 322-336

  41. Hafiz, M. ; Rashid, A.B.D. ; Hamzah, M.I. ; Muhamat, A.A. ; Mansor, A.A. ; Hasanordin, R. . 2022 :
    Paper not yet in RePEc: Add citation now
  42. Hair, J. ; Black, W. ; Babin, B. ; Anderson, R. Multivariate data analysis. 1998 En : Multivariate Data Analysis. Prentice Hall: Upper Saddle River
    Paper not yet in RePEc: Add citation now
  43. Hair, J.F. ; Sarstedt, M. ; Hopkins, L. ; Kuppelwieser, V.G. Partial least squares structural equation modeling (PLS-SEM): an emerging tool in business research. 2014 Eur. Bus. Rev.. 26 106-121

  44. Hair, J.F. ; Sarstedt, M. ; Matthews, L.M. ; Ringle, C.M. Identifying and treating unobserved heterogeneity with FIMIX-PLS: part I – method. 2016 Eur. Bus. Rev.. 28 63-76
    Paper not yet in RePEc: Add citation now
  45. Hajlaoui, L.L. Nostalgia and Brand Attachment : Theoretical Framework and Application in the Case of a. 2014 :
    Paper not yet in RePEc: Add citation now
  46. Hashimoto, T. ; Karasawa, K. Impact of consumer power on consumers’ reactions to corporate transgression. 2018 PLoS One. 13 1-14
    Paper not yet in RePEc: Add citation now
  47. Hawkins, M.A. The moderating effect of need for belonging and communal-brand connection on counterfeit purchasing. 2020 J. Retailing Consum. Serv.. 57 -

  48. Hegner, S.M. ; Fetscherin, M. ; van Delzen, M. Determinants and outcomes of brand hate. 2017 J. Prod. Brand Manag.. 26 13-25
    Paper not yet in RePEc: Add citation now
  49. Henseler, J. ; Fassott, G. Testing moderating effects in PLS path models: An illustration of available procedures. 2010 En : Handbook of partial least squares. In Handbook of Partial Least Squares. :
    Paper not yet in RePEc: Add citation now
  50. Henseler, J. ; Ringle, C.M. ; Sarstedt, M. A new criterion for assessing discriminant validity in variance-based structural equation modeling. 2015 J. Acad. Market. Sci.. 43 115-135
    Paper not yet in RePEc: Add citation now
  51. Honora, A. ; Chih, W.H. ; Ortiz, J. What drives customer engagement after a service failure? the moderating role of customer trust. 2023 Int. J. Consum. Stud.. 1-19
    Paper not yet in RePEc: Add citation now
  52. Howard, M.C. ; Henderson, J. A review of exploratory factor analysis in tourism and hospitality research: identifying current practices and avenues for improvement. 2023 J. Bus. Res.. 154 -

  53. Hu, Y. ; Kim, H.J. Positive and negative eWOM motivations and hotel customers' eWOM behavior: does personality matter?. 2018 Int. J. Hospit. Manag.. 75 27-37
    Paper not yet in RePEc: Add citation now
  54. Hunt, J. The Secret Betrayal that Sealed Nike's Special Influence over the University of Oregon. 2018 :
    Paper not yet in RePEc: Add citation now
  55. Hur, W.M. ; Shin, Y. ; Shin, G. Daily relationships between customer incivility, organizational control, self-efficacy, and service performance. 2022 J. Retailing Consum. Serv.. 69 -

  56. IMARC Luxury Fashion Market Size. 2023 :
    Paper not yet in RePEc: Add citation now
  57. Islam, T. ; Attiq, S. ; Hameed, Z. ; Khokhar, M.N. ; Sheikh, Z. The impact of self-congruity (symbolic and functional) on the brand hate: a study based on selfcongruity theory. 2019 Br. Food J.. 121 71-88
    Paper not yet in RePEc: Add citation now
  58. Jabeen, F. ; Kaur, P. ; Talwar, S. ; Malodia, S. ; Dhir, A. I love you, but you let me down! How hate and retaliation damage customer-brand relationship. 2022 Technol. Forecast. Soc. Change. 174 -

  59. Japutra, A. ; Ekinci, Y. ; Simkin, L. Positive and negative behaviours resulting from brand attachment: the moderating effects of attachment styles. 2018 Eur. J. Market.. 52 1185-1202
    Paper not yet in RePEc: Add citation now
  60. Javed, S. ; Rashidin, M.S. ; Zhu, M. ; Xu, Z. ; Jian, W. ; Zuo, S. . 2021 SAGE Open:
    Paper not yet in RePEc: Add citation now
  61. Jones, N.P. ; Papadakis, A.A. ; Hogan, C.M. ; Strauman, T.J. Over and over again: rumination, reflection, and promotion goal failure and their interactive effects on depressive symptoms. 2009 Behav. Res. Ther.. 47 254-259
    Paper not yet in RePEc: Add citation now
  62. Khan, A. ; Rezaei, S. ; Valaei, N. Social commerce advertising avoidance and shopping cart abandonment: a fs/QCA analysis of German consumers. 2022 J. Retailing Consum. Serv.. 67 -

  63. Khan, I. ; Hollebeek, L.D. ; Fatma, M. ; Islam, J.U. ; Rather, R.A. ; Shahid, S. ; Sigurdsson, V. Mobile app vs. desktop browser platforms: the relationships among customer engagement, experience, relationship quality and loyalty intention. 2023 J. Market. Manag.. 39 275-297
    Paper not yet in RePEc: Add citation now
  64. Khan, I. ; Hollebeek, L.D. ; Fatma, M. ; Islam, J.U. ; Riivits-Arkonsuo, I. Customer experience and commitment in retailing: does customer age matter?. 2020 J. Retailing Consum. Serv.. 57 -

  65. Kim, M. How can I Be as attractive as a Fitness YouTuber in the era of COVID- 19? the impact of digital attributes on flow experience, satisfaction, and behavioral intention. 2022 J. Retailing Consum. Serv.. 102778 -

  66. Ko, E. ; Megehee, C.M. Fashion marketing of luxury brands: recent research issues and contributions. 2012 J. Bus. Res.. 65 1395-1398

  67. Koh, D. Consumer animosity following international crisis: a conceptual framework to understand Indonesian consumers' attitude towards Australian products. 2014 Int. J. Bus. Manag.. 9 21-27
    Paper not yet in RePEc: Add citation now
  68. Lee, J.S. ; Pan, S. ; Tsai, H. Examining perceived betrayal, desire for revenge and avoidance, and the moderating effect of relational benefits. 2013 Int. J. Hospit. Manag.. 32 80-90
    Paper not yet in RePEc: Add citation now
  69. Liu, Q. ; Zhang, X. ; Huang, S. ; Zhang, L. ; Zhao, Y. Exploring consumers' buying behavior in a large online Promotion Activity: the role of Psychological Distance and Involvement. 2020 J. Theor. Appl. Electron. Commer. Res.. 15 66-80
    Paper not yet in RePEc: Add citation now
  70. Lwin, M.O. ; Stanaland, A.J.S. ; Williams, J.D. American symbolism in intercultural communication: an animosity/ethnocentrism perspective on intergroup relations and consumer Attitudes. 2010 J. Commun.. 60 491-514
    Paper not yet in RePEc: Add citation now
  71. Mehrabian, A. ; Russell, J.A. An approach to environmental psychology. 1974 En : An Approach to Environmental Psychology. The MIT Press: Cambridge, MA, US
    Paper not yet in RePEc: Add citation now
  72. Mim, K.B. ; Jai, T. ; Lee, S.H. The influence of sustainable positioning on eWOM and brand loyalty: analysis of credible sources and transparency practices based on the S-O-R model. 2022 Sustain. 14 -

  73. Naeem, M. ; Ozuem, W. Understanding the different types of UGC participants and social context for fashion brands: insights from social media platforms. 2022 Qual. Mark. Res.. 25 181-204
    Paper not yet in RePEc: Add citation now
  74. Neuendorf, K.A. The Content Analysis Guidebook. 2020 En : The Content Analysis Guidebook. :
    Paper not yet in RePEc: Add citation now
  75. Nguyen, H.N. ; Nguyen, T.B. Sense of online betrayal, brand hate, and outrage customers' anti-brand activism. 2021 Innovat. Market.. 17 75-87
    Paper not yet in RePEc: Add citation now
  76. Park, C.W. ; Eisingerich, A.B. ; Park, J.W. From brand aversion or indifference to brand attachment: authors' response to commentaries to Park, Eisingerich, and Park's brand attachment-aversion model. 2013 J. Consum. Psychol.. 23 269-274
    Paper not yet in RePEc: Add citation now
  77. Park, J. ; Choi, H. ; Jung, Y. Users' cognitive and affective response to the risk to privacy from a Smart speaker. 2021 Int. J. Hum. Comput. Interact.. 37 759-771
    Paper not yet in RePEc: Add citation now
  78. Podsakoff, P.M. ; MacKenzie, S.B. ; Lee, J.Y. ; Podsakoff, N.P. Common method biases in behavioral research: a critical review of the literature and recommended remedies. 2003 J. Appl. Psychol.. 88 879-903
    Paper not yet in RePEc: Add citation now
  79. Portal, S. ; Abratt, R. ; Bendixen, M. The role of brand authenticity in developing brand trust. 2019 J. Strat. Market.. 27 714-729
    Paper not yet in RePEc: Add citation now
  80. Puzakova, M. ; Kwak, H. ; Rocereto, J.F. When humanizing brands goes wrong: the detrimental effect of brand anthropomorphization amid product wrongdoings. 2013 J. Market.. 77 81-100
    Paper not yet in RePEc: Add citation now
  81. Rao, X. ; Qiu, H. ; Morrison, A.M. ; Wei, W. Linking perceived environmental CSR to residents’ environmental citizenship behavior in rural tourism: the mediating role of resident–environment relationship quality. 2022 Int. J. Environ. Res. Public Health. 19 -

  82. Reimann, M. ; Macinnis, D.J. ; Folkes, V.S. ; Uhalde, A. ; Pol, G. Insights into the experience of brand betrayal: from what people say and what the brain reveals. 2018 J. Assoc. Consum. Res.. 3 240-254

  83. Robertson, J. ; Botha, E. ; Ferreira, C. ; Pitt, L. How deep is your love? The brand love-loyalty matrix in consumer-brand relationships. 2022 J. Bus. Res.. 149 651-662

  84. Rodrigues, C. ; Brandão, A. ; Rodrigues, P. I can't stop hating you: an anti-brand-community perspective on apple brand hate. 2021 J. Prod. Brand Manag.. 30 1115-1133
    Paper not yet in RePEc: Add citation now
  85. Sadeghvaziri, F. ; Shoja, A. Investigating the effect of brand moral violations on the feeling of perceived hatred and betrayal of Iranian consumers and the resulting behaviors on social media یعامتجا یاه هناسر رد نآ زا یشان یاهراتفر و یناریا. 2022 دشن هتخادرپ هطبار نیا رد یفنم میهافم هب. 9 55-74
    Paper not yet in RePEc: Add citation now
  86. Sarstedt, M. ; Ringle, C.M. ; Hair, J.F. Handbook of Market Research. 2020 En : Handbook of Market Research. :
    Paper not yet in RePEc: Add citation now
  87. Sekaran, U. ; Bougie, R. Research methods for business : a skill-building approach fourth business. John wiley and sons, New York. 2015 J. Multidiscip. Eval.. 1-16
    Paper not yet in RePEc: Add citation now
  88. Shahid Sameeni, M. ; Ahmad, W. ; Filieri, R. Brand betrayal, post-purchase regret, and consumer responses to hedonic versus utilitarian products: the moderating role of betrayal discovery mode. 2022 J. Bus. Res.. 141 137-150

  89. Shi, H. ; Liu, Y. ; Kumail, T. ; Pan, L. Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of tourist satisfaction and the moderating role of destination familiarity. 2022 Tour. Rev.. 77 751-779
    Paper not yet in RePEc: Add citation now
  90. Siddiqui, N. ; Mannion, M. ; Marciniak, R. An exploratory investigation into the consumer use of wechat to engage with luxury fashion brands. 2019 Soc. Commer. Consum. Behav. Online Environ.. 213-234

  91. Silver, I. ; Newman, G. ; Small, D.A. Inauthenticity aversion: moral reactance toward tainted actors, actions, and objects. 2021 Consum. Psychol. Rev.. 4 70-82
    Paper not yet in RePEc: Add citation now
  92. Södergren, J. Brand authenticity: 25 Years of research. 2021 Int. J. Consum. Stud.. 45 645-663
    Paper not yet in RePEc: Add citation now
  93. Stewart, D.W. The role of method: some parting thoughts from a departing editor. 2009 J. Acad. Market. Sci.. 37 381-383
    Paper not yet in RePEc: Add citation now
  94. Su, L. ; Jia, B. ; Huang, Y. How do destination negative events trigger tourists' perceived betrayal and boycott? The moderating role of relationship quality. 2022 Tourism Manag.. 92 -
    Paper not yet in RePEc: Add citation now
  95. Sun, Y. ; Wang, R. ; Cao, D. ; Lee, R. Who are social media influencers for luxury fashion consumption of the Chinese Gen Z? Categorisation and empirical examination. 2022 J. Fash. Mark. Manag.. 26 603-621
    Paper not yet in RePEc: Add citation now
  96. Swaminathan, V. The role of brand personality and consumer attachment style in strengthening brand. 2009 Adv. Consum. Res.. 36 703-704
    Paper not yet in RePEc: Add citation now
  97. Tan, T.M. ; Salo, J. ; Aspara, J. ; Tan, T.M. ; Salo, J. ; Block, L. ; Lee, L. When a brand betrayed me. 2019 How Brand Betrayal. 47 866-867
    Paper not yet in RePEc: Add citation now
  98. Tang, H. ; Lin, X. Curbing shopping cart abandonment in C2C markets - an uncertainty reduction approach. 2017 Proc. Int. Conf. Electron. Bus. 2017-Decem. 322-324
    Paper not yet in RePEc: Add citation now
  99. Treynor, W. ; Gonzalez, R. ; Nolen-Hoeksema, S. Ruminative reconsiderd: a psychometric analysis. 2003 Cognit. Ther. Res.. 27 247-259
    Paper not yet in RePEc: Add citation now
  100. Valor, C. ; Antonetti, P. ; Zasuwa, G. Corporate social irresponsibility and consumer punishment: a systematic review and research agenda. 2022 J. Bus. Res.. 144 1218-1233

  101. Villanova, D. ; Matherly, T. EXPRESS: for Shame! Socially Unacceptable Brand Mentions on Social Media Motivate Consumer Disengagement. 2023 :
    Paper not yet in RePEc: Add citation now
  102. Walley, K. ; Li, C. The market for luxury brands in China: insight based on a study of consumer's perceptions in Beijing. 2015 J. Brand Manag.. 22 246-260
    Paper not yet in RePEc: Add citation now
  103. Wang, D. ; Walker, T. ; Barabanov, S. A psychological approach to regaining consumer trust after greenwashing: the case of Chinese green consumers. 2020 J. Consum. Market.. 37 593-603
    Paper not yet in RePEc: Add citation now
  104. Wang, S. ; Cheah, J.H. ; Lim, X.J. ; Leong, Y.C. ; Choo, W.C. Thanks COVID-19, I’ll reconsider my purchase: can fear appeal reduce online shopping cart abandonment?. 2022 J. Retailing Consum. Serv.. 64 -
    Paper not yet in RePEc: Add citation now
  105. Wang, Y. ; Qiao, F. The symbolic meaning of luxury-lite fashion brands among younger Chinese consumers. 2020 J. Fash. Mark. Manag.. 24 83-98
    Paper not yet in RePEc: Add citation now
  106. Wen, J. ; Huang, S. ; Sam, The effects of fashion lifestyle, perceived value of luxury consumption, and tourist–destination identification on visit intention: a study of Chinese cigar aficionados. 2021 J. Destin. Market. Manag.. 22 -
    Paper not yet in RePEc: Add citation now
  107. Whan Park, C. ; Maclnnis, D.J. ; Priester, J. ; Eisingerich, A.B. ; Lacobucci, D. Brand attachment and brand attitude strength: conceptual and empirical differentiation of two critical brand equity drivers. 2010 J. Market.. 74 1-17
    Paper not yet in RePEc: Add citation now
  108. Yang, J. ; Teran, C. ; Battocchio, A.F. ; Bertellotti, E. ; Wrzesinski, S. Building brand authenticity on social media: the impact of instagram ad model genuineness and trustworthiness on perceived brand authenticity and consumer responses. 2021 J. Interact. Advert.. 21 34-48
    Paper not yet in RePEc: Add citation now
  109. Yu, H. ; Legendre, T.S. ; Jung, I.H. Brand betrayal and moral judgment: consumers' responses to M&A of local foodservice brands. 2022 Int. J. Contemp. Hospit. Manag.. 34 4592-4608
    Paper not yet in RePEc: Add citation now
  110. Zarantonello, L. ; Romani, S. ; Grappi, S. ; Fetscherin, M. Trajectories of brand hate. 2018 J. Brand Manag.. 25 549-560

  111. Zhang, L. ; Cude, B.J. . 2018 Chinese Consumers’ Purchase Intentions for Luxury Clothing: A Comparison between Luxury Consumers and Non-Luxury Consumers. 30 336-349
    Paper not yet in RePEc: Add citation now
  112. Zhang, L. ; Zhao, H. Personal value vs. luxury value: what are Chinese luxury consumers shopping for when buying luxury fashion goods?. 2019 J. Retailing Consum. Serv.. 51 62-71

Cocites

Documents in RePEc which have cited the same bibliography

  1. Advertising increases demand for the equivalent drugs: a theoretical model. (2025). Corallo, Angelo ; Striani, Fabrizio ; Nuzzo, Biagio ; Latino, Maria Elena.
    In: SN Business & Economics.
    RePEc:spr:snbeco:v:5:y:2025:i:5:d:10.1007_s43546-025-00809-8.

    Full description at Econpapers || Download paper

  2. Let me shop alone: Consumers psychological reactance toward retail robotics. (2025). Park, Jee-Sun ; Ha, Sejin ; Jeong, So Won.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:212:y:2025:i:c:s0040162524007601.

    Full description at Econpapers || Download paper

  3. Investigating the impact of social media advertising and risk factors on customer online buying behavior: a trust-based perspective. (2024). Khan, Farhan ; Atlas, Fouzia ; Zain, Fahad ; Jabeen, Riffut.
    In: Future Business Journal.
    RePEc:spr:futbus:v:10:y:2024:i:1:d:10.1186_s43093-024-00411-8.

    Full description at Econpapers || Download paper

  4. Patrons Reaction to Fear in Different Dining Contexts: A Cognitive-Experiential Self-Theory Exploration. (2024). Jones, Robert Paul ; Alimohammadirokni, Mohammad.
    In: Tourism and Hospitality.
    RePEc:gam:jtourh:v:5:y:2024:i:3:p:41-712:d:1458395.

    Full description at Econpapers || Download paper

  5. Impact of COVID-19 pandemic on online consumption share: Evidence from Chinas mobile payment data. (2024). Xiong, Yanyan ; Cui, Xue ; Yu, Liuming.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002728.

    Full description at Econpapers || Download paper

  6. Saudi millennials€™ panic buying behavior during pandemic and post-pandemic: Role of social media addiction and religious values and commitment. (2024). Aggarwal, Shalini ; Albarrak, Mansour ; Alharthi, Majed ; Dash, Ganesh.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001875.

    Full description at Econpapers || Download paper

  7. Zero-COVID and retail: Using multi-wave data to examine the role of perceived risk and psychological factors in shopping abandonment. (2024). Hameed, Zahid ; Siddiqi, Umar Iqbal ; Islam, Tahir ; Akhtar, Naeem ; Ittefaq, Huma ; Kuzior, Aleksandra.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s096969892400033x.

    Full description at Econpapers || Download paper

  8. The betrayal puzzle: Unraveling the connection between inauthenticity, corporate wrongdoing and brand betrayal with avoidance and reparation. (2024). Siddiqi, Umar Iqbal ; Islam, Tahir ; Akhtar, Naeem ; Ittefaq, Huma ; Kuzior, Aleksandra.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:76:y:2024:i:c:s096969892300348x.

    Full description at Econpapers || Download paper

  9. Economic Gains and Losses for Sustainable Policy Development of Crude Oil Resources: A Historical Perspective of Indian Subcontinent. (2024). Zea, Reyna Esperanza ; Hossain, Md Billal ; Khokhar, Maryam ; Jlia, Fodor Zita ; Ejaz, Faisal ; Raza, Ali ; Jagirani, Tahir Saeed.
    In: International Journal of Energy Economics and Policy.
    RePEc:eco:journ2:2024-02-64.

    Full description at Econpapers || Download paper

  10. Learning from Pandemic Periods: Elements of the Theory of Behavioral Transformation. (2023). Urbonavicius, Sigitas ; Adomaviciute, Karina.
    In: Tržište/Market.
    RePEc:zag:market:v:35:y:2023:i:2:p:251-266.

    Full description at Econpapers || Download paper

  11. Exploring Perceptions and Realities of Online Shopping: A Study on Youth E-Consumers in Lahore, Pakistan. (2023). , Rida ; Lodhi, Ahmad Sohail ; Ismail, Mushaf ; Rasheed, Muhammad.
    In: Bulletin of Business and Economics (BBE).
    RePEc:rfh:bbejor:v:12:y:2023:i:3:p:667-676.

    Full description at Econpapers || Download paper

  12. Do Unprecedented Gasoline Prices Affect the Consumer Switching to New Energy Vehicles? An Integrated Social Cognitive Theory Model. (2023). Liu, Xiaokun ; Jing, Peng ; Chen, Long.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:10:p:8030-:d:1147238.

    Full description at Econpapers || Download paper

  13. Reactance, Decisional Procrastination, and Hesitation: A Latent Class Analysis of Clutter Behavior. (2023). Graupmann, Verena ; Ferrari, Joseph R ; Patel, Devki A.
    In: IJERPH.
    RePEc:gam:jijerp:v:20:y:2023:i:3:p:2061-:d:1044611.

    Full description at Econpapers || Download paper

  14. Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies. (2023). Cheng, Yue ; Xue, Chenyang ; Tan, Chee-Wee ; Li, Boying.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322007950.

    Full description at Econpapers || Download paper

  15. The effect of record-high gasoline prices on the consumers’ new energy vehicle purchase intention: Evidence from the uniform experimental design. (2023). Cai, Yunhao ; Jing, Peng ; Ye, Jie ; Sun, Huiqian ; Wang, Bichen.
    In: Energy Policy.
    RePEc:eee:enepol:v:175:y:2023:i:c:s030142152300085x.

    Full description at Econpapers || Download paper

  16. Analysis of the influence of the coronavirus pandemic on elderly people. (2022). Chirugu, Gianina.
    In: Technium Social Sciences Journal.
    RePEc:tec:journl:v:28:y:2022:i:1:p:658-667.

    Full description at Econpapers || Download paper

  17. How Does Personality Affect COVID-19 Pandemic Travel Risk Perceptions and Behaviors? Evidence from Segment Analysis in Taiwan. (2022). Lee, Tsung-Hung ; Jan, Fen-Hauh.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2022:i:1:p:655-:d:1020168.

    Full description at Econpapers || Download paper

  18. Motives towards e-Shopping Adoption among Pakistani Consumers: An Application of the Technology Acceptance Model and Theory of Reasoned Action. (2022). Kim, Yun Bae ; Nauman, Shazia ; Khan, Nokhaiz Tariq ; Aslam, Javed ; Saleem, Aqeela.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:7:p:4180-:d:784528.

    Full description at Econpapers || Download paper

  19. Consumer Sentiment in Turkey, from Closure to the New Normal. (2022). Yilmaz, Mustafa Lteri ; Uslu, Mustafa Emre ; Saygili, Metin ; Selvi, Hsan Hakan ; Ersoy, Ahmet Yamur.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:15:p:9135-:d:871732.

    Full description at Econpapers || Download paper

  20. Panic Food Purchasing amid COVID-19 Pandemic: Does the Impact of Perceived Severity, Anxiety and Self-Isolation Really Matter?. (2022). Moustafa, Fatheya ; Elnasr, Abu.
    In: IJERPH.
    RePEc:gam:jijerp:v:19:y:2022:i:22:p:15277-:d:977346.

    Full description at Econpapers || Download paper

  21. The use of e-commerce and the COVID-19 outbreak: A panel data analysis in Japan. (2022). Kawasaki, Tomoya ; Shibasaki, Ryuichi ; Wakashima, Hisayuki.
    In: Transport Policy.
    RePEc:eee:trapol:v:115:y:2022:i:c:p:88-100.

    Full description at Econpapers || Download paper

  22. Restaurant hygiene attributes and consumers€™ fear of COVID-19: Does psychological distress matter?. (2022). Siddiqi, Umar Iqbal ; Islam, Tahir ; Akhtar, Naeem.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000650.

    Full description at Econpapers || Download paper

  23. Profiling shoppers€™ coping behaviours during a pandemic crisis: A regulatory focus perspective. (2022). Sit, Kokho Jason ; Gorst, Jonathan.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003775.

    Full description at Econpapers || Download paper

  24. Consequences of the Covid-19 epidemic on hygiene purchase behavior. (2022). Cristian, Ovidiu Andrei ; Velicu, Elena Rusalca ; Gombos, Carol Cristina ; Bolahan, Ana Maria.
    In: Theoretical and Applied Economics.
    RePEc:agr:journl:v:1(630):y:2022:i:1(630):p:83-92.

    Full description at Econpapers || Download paper

  25. DETERMINANT SUCCESS FACTORS ON CUSTOMER PURCHASING BEHAVIOR TOWARDS CONSUMER PURCHASING INTENTION: A STUDY ON STUDENT PERSPECTIVE IN PUBLIC INSTITUTIONS. (2021). Ghazalle, Muhammad Syahiman ; Lasi, Masri Abdul.
    In: Malaysian E Commerce Journal (MECJ).
    RePEc:zib:zbmecj:v:5:y:2021:i:1:p:36-41.

    Full description at Econpapers || Download paper

  26. Vendors’ Attitudes and Perceptions towards International Tourists in the Malaysia Night Market: Does the COVID-19 Outbreak Matter?. (2021). Samat, Narimah ; Maghsoodi, Mohammad Javad ; Marzbali, Massoomeh Hedayati ; Abooali, Gelareh.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:3:p:1553-:d:491424.

    Full description at Econpapers || Download paper

  27. Did the COVID-19 Pandemic Make Consumers Shop Alone? The Role of Emotions and Interdependent Self-Construal. (2021). Trzebiski, Wojciech ; Baran, Radosaw ; Marciniak, Beata.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:11:p:6361-:d:568410.

    Full description at Econpapers || Download paper

  28. Factors Influencing Online Purchase Intention: A Case of University Students in Pakistan. (2021). Samad, Nayyer ; Ahmed, Ekhlaque M ; Khan, Afshan Gul.
    In: Eurasian Journal of Social Sciences.
    RePEc:ejn:ejssjr:v:9:y:2021:i:1:p:31-43.

    Full description at Econpapers || Download paper

  29. Triggers of consumers’ enhanced digital engagement and the role of digital technologies in transforming the retail ecosystem during COVID-19 pandemic. (2021). Jiang, Yangyang ; Stylos, Nikolaos.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:172:y:2021:i:c:s0040162521004613.

    Full description at Econpapers || Download paper

  30. Panic buying in the COVID-19 pandemic: A multi-country examination. (2021). Arya, Vikas ; Islam, Tahir ; Mubarik, Shujaat ; Akhtar, Naeem ; Xiaobei, Liang ; Pitafi, Abdul Hameed ; Wang, Ying.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313655.

    Full description at Econpapers || Download paper

  31. Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis. (2020). Koch, Julia ; Schewe, Gerhard ; Frommeyer, Britta.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:24:p:10247-:d:458762.

    Full description at Econpapers || Download paper

  32. The moderating role of trust and commitment between consumer purchase intention and online shopping behavior in the context of Pakistan. (2019). Ur, Shafique ; Mohamed, Rapiah ; Ayoup, Hazeline ; Bhatti, Anam.
    In: Journal of Global Entrepreneurship Research.
    RePEc:spr:jglont:v:9:y:2019:i:1:d:10.1186_s40497-019-0166-2.

    Full description at Econpapers || Download paper

Coauthors

Authors registered in RePEc who have wrote about the same topic

Report date: 2025-09-28 01:54:16 || Missing content? Let us know

CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated August, 3 2024. Contact: Jose Manuel Barrueco.