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6. Exploring the mechanism of sustained consumer trust in AI chatbots after service failures: a perspective based on attribution and CASA theories. (2024). Zhang, YU ; Gu, Chenyu ; Zeng, Linhao.
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7. Anthropomorphic last-mile robots and consumer intention: An empirical test under a theoretical framework. (2024). Zhang, Xiaoxue ; Xu, Shibo ; Kim, Rohan ; Su, Miao.
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   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003242.

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8. The pre-purchase search channel and purchase behavior: Role of social commerce vs traditional e-commerce. (2024). Peng, YI ; Lu, Liling.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003205.

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    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001899.

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17. Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth. (2024). An, Xin ; Xu, Shuo ; Shahzad, Muhammad Farrukh ; Javed, Iqra.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001632.

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18. Strategic pricing, lifespan choices and environmental implications of peer-to-peer sharing. (2024). Rousseau, Sandra ; Arguedas, Carmen ; André, Francisco ; Andre, Francisco J.
    In: Journal of Environmental Economics and Management.
    RePEc:eee:jeeman:v:125:y:2024:i:c:s0095069624000275.

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19. How Disinformation Affects Sales: Examining the Advertising Campaign of a Socially Responsible Brand. (2024). Bian, Xuemei ; Gupta, Suraksha ; Yannopoulou, Natalia ; Liu, Martin J ; Chandrasapth, Koblarp ; Jin, Boyi.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324002935.

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20. Understanding the link between net promoter score and e-WOM behaviour on social media: The role of national culture. (2024). Abdelmoety, Ziad Hassan ; Eid, Riyad ; Daher, Maya Mostafa ; Agag, Gomaa ; Durrani, Baseer Ali.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:170:y:2024:i:c:s0148296323006628.

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21. Navigating the platform economy: Crafting a customer analytics capability instrument. (2024). Yanamandram, Venkata ; Akter, Shahriar ; Hossain, Md Afnan ; Strong, Carolyn.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:170:y:2024:i:c:s0148296323006197.

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22. Digital industry agglomeration and urban innovation: Evidence from China. (2024). Man, Eddie Chi ; Lu, Danning ; Shi, Jianxun ; Shen, Jianfu.
    In: Economic Analysis and Policy.
    RePEc:eee:ecanpo:v:84:y:2024:i:c:p:1998-2025.

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23. Conceptualizing, Measuring, and Managing Marketing Assets: Developing the Marketing Assets, Communication Focus, and Capability Nexus. (2023). Foroudi, Pantea.
    In: Corporate Reputation Review.
    RePEc:pal:crepre:v:26:y:2023:i:3:d:10.1057_s41299-022-00148-6.

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24. How e-WOM influences consumers purchase intention towards private label brands on e-commerce platforms: Investigation through IAM (Information Adoption Model) and ELM (Elaboration Likelihood Model) Models. (2023). Kumar, Sumit ; Prakash, Gyan ; Cappiello, Giuseppe ; Gupta, Bhumika.
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    RePEc:eee:tefoso:v:187:y:2023:i:c:s004016252200720x.

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25. Synthesizing the customer experience concept: A multimodularity approach. (2023). Marvi, Reza ; Foroudi, Pantea ; Zha, Dongmei.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005441.

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26. A Brief History of Service Innovation: The evolution of past, present, and future of service innovation. (2023). Marvi, Reza ; Foroudi, Pantea ; Mahavarpour, Nasrin.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323001534.

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