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Customer loyalty: A refined conceptualization, measurement, and model. (2024). Cronin, Joseph J ; Voorhees, Clay M ; Bourdeau, Brian L.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003163.

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  1. Why stay loyal? Exploring the role of consumption values, satisfaction, and alternative attractiveness in buy now pay later services. (2025). Rai, Alok Kumar ; Raj, Vijay Amrit.
    In: Journal of Financial Services Marketing.
    RePEc:pal:jofsma:v:30:y:2025:i:2:d:10.1057_s41264-025-00305-y.

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  2. Exploring the moderating role of ethics position between community commitment and oppositional loyalty in Huaweis brand communities. (2025). Cheng, Guo ; Li, Wenjie ; Si, Dongyang ; Han, Xiaoyun.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924005083.

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  3. The Role of Brand Identification in Building Customer Relationships: A Case Study of French Banks. (2024). Ayoubi, Latifa.
    In: Post-Print.
    RePEc:hal:journl:hal-04787056.

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