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How does AI technology integration affect employees€™ proactive service behaviors? A transactional theory of stress perspective. (2024). Huang, Yingying ; Gursoy, Dogan.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004514.

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  2. Artificial intelligence digital employees and sustainable innovation in online retail: The mediating role of ambidextrous green innovation and the moderating role of ethical anxiety. (2025). Wang, Shaofeng ; Zhang, Hao.
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  3. Digitally empowered green public services in environmentally vulnerable areas: Insights from SEM-ANN analysis. (2025). Irfan, Muhammad ; Shi, Qiumei ; Di, Kaisheng ; Sun, Tian ; Hu, Jin.
    In: Journal of Retailing and Consumer Services.
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  5. Bringing employee learning to AI stress research: A moderated mediation model. (2024). Zhou, Qiwei ; Chen, Keyu ; Cheng, Shuang.
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  6. Is insomnia detrimental to proactive service performance and customer-directed helping? Mediation of employee resilience and moderation of job crafting. (2024). Shin, Yuhyung ; Hur, Won-Moo ; Chung, June-Ho.
    In: Journal of Retailing and Consumer Services.
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  24. Can AI benefit individual resilience? The mediation roles of AI routinization and infusion. (2023). Pan, Zhao ; Hu, Qian.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000863.

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  25. Smart technology and service employees€™ job crafting: Relationship between STARA awareness, performance pressure, receiving and giving help, and job crafting. (2023). Shin, Yuhyung ; Hur, Won-Moo ; Kang, David Yeonjun.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000292.

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  26. Determining influences of information irrelevance, information overload and communication overload on WeChat discontinuance intention: The moderating role of exhaustion. (2023). Ruan, Yang ; Pang, Hua.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:72:y:2023:i:c:s096969892300036x.

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  27. Traumas effects on shopper choice confusion: The role of psychological hardiness and retailer strategies as mitigating factors. (2023). Hancock, Tyler ; Waites, Stacie F ; Stevens, Jennifer L.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000243.

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  28. Came and gone? A longitudinal study of the effects of COVID-19 on tourism purchasing intentions. (2023). Pappas, Nikolaos.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000164.

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  29. Adverse effect of social media on generation Z users behavior: Government information support as a moderating variable. (2023). Joshi, Sudhanshu ; Sharma, Manu ; Kaushal, Deepak.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000036.

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  30. Education, fake news and the PBC. (2022). Mille, Pauline ; Padovano, Fabio.
    In: Economics Working Paper from Condorcet Center for political Economy at CREM-CNRS.
    RePEc:tut:cccrwp:2022-01-ccr.

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  31. Misperceptions and Fake News During the COVID-19 Pandemic. (2022). Thum, Marcel ; Mazrekaj, Deni ; Lagos, Francisco ; Juan, Angel ; Arin, Kerim.
    In: ThE Papers.
    RePEc:gra:wpaper:22/03.

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  32. What drives product involvement and satisfaction with OFDs amid COVID-19?. (2022). Das, Manoj ; Ramalingam, Mahesh.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001564.

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  33. The influence of communication in destination imagery during COVID-19. (2022). Fuentes-Blasco, Mara ; Gao, Lily Xuehui ; Cambra-Fierro, Jess ; Melero-Polo, Igucel ; Trifu, Andreea.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003830.

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