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Creating advocates: understanding the roles of CSR and firm innovativeness. (2021). Khan, Zia ; Ali, Syed Shujaat.
In: Journal of Financial Services Marketing.
RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-020-00084-8.

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  1. Exploring corporate social responsibility practices in the telecommunications, broadcasting and courier sectors: a comparative industry analysis. (2025). Saidi, Normaizatul Akma ; Mohd, Naziatul Aziah ; Hassan, Suziana ; Nizam, Mohamad Syahrul ; Lee, Khai Ern.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-04668-4.

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  2. The effects of similarity of values, religious values, and empathy on bank commitment to CSR and customers’ internal and behavioral responses: evidence from Guilan Province in Iran. (2024). Esmaeilpour, Reza ; Akbari, Mohsen ; Zidehsaraei, Maryam.
    In: Journal of Financial Services Marketing.
    RePEc:pal:jofsma:v:29:y:2024:i:1:d:10.1057_s41264-022-00189-2.

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  3. Accounting and Macroeconomic Variables Explaining Investment: An Empirical Study with Panel Data in the Portuguese Textile Sector. (2024). Faria, Maria ; Figueiredo, Jorge ; Oliveira, Isabel ; Martins, Francisco V.
    In: JRFM.
    RePEc:gam:jjrfmx:v:17:y:2024:i:8:p:345-:d:1452706.

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  4. Supporting Culture to Improve Corporate Image: The Case of Greek Banks. (2023). Astrini, Nektaria ; Kotzaivazoglou, Iordanis ; Nanos, Ioannis ; Fragidis, Garyfallos ; Papaioannou, Eugenia ; Assimakopoulos, Costas.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:5:p:3976-:d:1076633.

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  5. Customer advocacy and brand loyalty: the mediating roles of brand relationship quality and trust. (2022). Abratt, Russell ; Anabila, Peter ; Quaye, Emmanuel Silva ; Taoana, Cleopatra.
    In: Journal of Brand Management.
    RePEc:pal:jobman:v:29:y:2022:i:4:d:10.1057_s41262-022-00276-8.

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  6. A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour: The role of ethical standard and value relevance. (2022). Abdelmoety, Ziad Hassan ; Aboul-Dahab, Sameh ; Agag, Gomaa.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003623.

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  7. Consumer Responses to Corporate and Celebrity Philanthropy. (2021). Khan, Zia ; Ali, Syed Shujaat ; Mehwish, Maryem.
    In: SAGE Open.
    RePEc:sae:sagope:v:11:y:2021:i:3:p:21582440211046949.

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  8. CSR Communication through Social Media: A Litmus Test for Banking Consumers’ Loyalty. (2021). Irfan, Muhammad ; Naveed, Rana Tahir ; Ahmad, Naveed ; Usman, Muhammad ; Scholz, Miklas.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:4:p:2319-:d:502969.

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  19. Does disinvestment from fossil fuels reduce the financial performance of responsible sovereign wealth funds?. (2022). Enjolras, Geoffroy ; al Ayoubi, Khalil.
    In: Journal of Multinational Financial Management.
    RePEc:eee:mulfin:v:64:y:2022:i:c:s1042444x22000032.

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  20. The sustainable development of the aerospace industry: Drivers and impact of corporate environmental responsibility. (2022). Mustilli, Mario ; Coscia, Maria ; Daniele, Lucia Michela ; Gangi, Francesco.
    In: Business Strategy and the Environment.
    RePEc:bla:bstrat:v:31:y:2022:i:1:p:218-235.

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  21. Corporate social responsibility, emotions, and consumer loyalty in the food retail context: Exploring the moderating effect of regional identity. (2021). Gonzalez, Sandra Castro ; Ferrin, Pilar Fernandez ; Bande, Belen.
    In: Corporate Social Responsibility and Environmental Management.
    RePEc:wly:corsem:v:28:y:2021:i:2:p:648-666.

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  22. Connecting Corporate Social Responsibility (CSR) to Customer Loyalty: A Mediation Analysis in Hoteling Industry of Pakistan. (2021). Shah, Muhammad Usman ; Jan, Muhammad Farooq.
    In: SAGE Open.
    RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211067233.

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  23. Corporate Social Responsibility Perceived by Employees: Latvian Survey Results. (2021). Skvarciany, Viktorija ; Tambovceva, Tatjana ; Titko, Jelena.
    In: Central European Business Review.
    RePEc:prg:jnlcbr:v:2021:y:2021:i:3:id:258:p:37-50.

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  24. Creating advocates: understanding the roles of CSR and firm innovativeness. (2021). Khan, Zia ; Ali, Syed Shujaat.
    In: Journal of Financial Services Marketing.
    RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-020-00084-8.

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  25. The Relationship of Sustainability Communication on Social Media with Banking Consumers’ Loyalty through e-WOM. (2021). Jingdong, Yan ; Yanxiong, WU ; Lin, Wang ; Musse, Sadik Yusuf ; Wei, Gao.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:7:p:3832-:d:527295.

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  26. Sustainable Businesses Speak to the Heart of Consumers: Looking at Sustainability with a Marketing Lens to Reap Banking Consumers’ Loyalty. (2021). Ahmad, Naveed ; Scholz, Miklas ; Araya-Castillo, Luis ; Han, Heesup ; Hernandez-Perlines, Felipe ; Mahmood, Asif ; Ariza-Montes, Antonio.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:7:p:3828-:d:527265.

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  27. Do Good, Have Good: A Mechanism of Fostering Customer Pro-Environmental Behaviors. (2021). Farrukh, Muhammad ; Anjum, Temoor ; Heidler, Petra ; Ansari, Nabeel Younus.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:7:p:3781-:d:526141.

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  28. CSR Communication through Social Media: A Litmus Test for Banking Consumers’ Loyalty. (2021). Irfan, Muhammad ; Naveed, Rana Tahir ; Ahmad, Naveed ; Usman, Muhammad ; Scholz, Miklas.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:4:p:2319-:d:502969.

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  29. Sustainable Banking, Market Power, and Efficiency: Effects on Banks’ Profitability and Risk. (2021). Sanfilippoazofra, Sergio ; Canterosaiz, Maria ; Torreolmo, Begoa.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:3:p:1298-:d:487492.

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  30. The Nexus of CSR and Co-Creation: A Roadmap towards Consumer Loyalty. (2021). Ullah, Zia ; Khan, Waris Ali ; Sabir, Raja Irfan ; Ahmad, Naveed ; Arshad, Muhammad Zulqarnain ; Scholz, Miklas.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:2:p:523-:d:476512.

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  31. Corporate Social Responsibility and Customer Loyalty in Food Chains—Mediating Role of Customer Satisfaction and Corporate Reputation. (2021). Danni, YU ; Ali, Waris ; Baqader, Saleh ; Kouser, Rehana ; Latif, Badar.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:16:p:8681-:d:607874.

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  32. Empowering Financial Education by Banks—Social Media as a Modern Channel. (2021). Wiktorowicz, Justyna ; Kuchciak, Iwa.
    In: JRFM.
    RePEc:gam:jjrfmx:v:14:y:2021:i:3:p:118-:d:515653.

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  33. Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis. (2021). Ahmad, Naveed ; Sial, Muhammad Safdar ; Han, Heesup ; Zhang, Dianxi ; Mahmood, Asif ; Ariza-Montes, Antonio ; Vega-Muoz, Alejandro.
    In: IJERPH.
    RePEc:gam:jijerp:v:18:y:2021:i:9:p:4739-:d:545970.

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  34. Examining the influence of cultural and ethical ideology on consumers€™ perceptions about the ethics of online retailers and its effects on their loyalty. (2021). Abdelmoety, Ziad Hassan ; Aboul-Dahab, Sameh ; Agag, Gomaa.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001259.

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  35. The link between corporate social responsibility and customer loyalty: Empirical evidence from the Islamic banking industry. (2021). Muflih, Muhammad.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001247.

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  36. Corporate philanthropy, public awareness, and the cost of equity capital: Evidence from China. (2021). Xie, Jun ; Chen, Junyi.
    In: Annals of Economics and Finance.
    RePEc:cuf:journl:y:2021:v:22:i:1:xiechen.

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  37. Banks business strategy and environmental effectiveness: The monitoring role of the board of directors and the managerial incentives. (2021). Naciti, Valeria ; Galletta, Simona ; Mazzu, Sebastiano.
    In: Business Strategy and the Environment.
    RePEc:bla:bstrat:v:30:y:2021:i:5:p:2656-2670.

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  38. Sustainable development and financial institutions: Do banks environmental policies influence customer deposits?. (2021). Naciti, Valeria ; Galletta, Simona ; Mazzu, Sebastiano ; Vermiglio, Carlo.
    In: Business Strategy and the Environment.
    RePEc:bla:bstrat:v:30:y:2021:i:1:p:643-656.

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  39. The moderating role of personal value orientation on the links between perceived corporate social performance and purchase intentions. (2020). Alniacik, Umit ; Moumen, Charefeddine.
    In: Corporate Social Responsibility and Environmental Management.
    RePEc:wly:corsem:v:27:y:2020:i:6:p:2724-2734.

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  40. When and how does customer engagement in CSR initiatives lead to greater CSR participation? The role of CSR credibility and customer–company identification. (2020). Hur, Wonmoo ; Moon, Tae Won ; Kim, Hanna.
    In: Corporate Social Responsibility and Environmental Management.
    RePEc:wly:corsem:v:27:y:2020:i:4:p:1878-1891.

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  41. When does customer CSR perception lead to customer extra-role behaviors? The roles of customer spirituality and emotional brand attachment. (2020). Hur, Won-Moo ; Moon, Tae-Won ; Kim, Hanna.
    In: Journal of Brand Management.
    RePEc:pal:jobman:v:27:y:2020:i:4:d:10.1057_s41262-020-00190-x.

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  42. How do Environmental, Social and Governance Initiatives Affect Innovative Performance for Corporate Sustainability?. (2020). Wu, Weiwei ; Zhang, QI ; Loh, Lawrence.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:8:p:3380-:d:348396.

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  43. Main Factors for Understanding High Impacts on CSR Dimensions in the Finance Industry. (2020). Vicente, Jose Antonio ; Lopez, Belen ; Torres, Alfonso ; Ruozzi, Alberto.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:6:p:2395-:d:334276.

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  44. CSR, Co-Creation and Green Consumer Loyalty: Are Green Banking Initiatives Important? A Moderated Mediation Approach from an Emerging Economy. (2020). Fu, Qinghua ; Ahmad, Naveed ; Rabbani, Mustafa Raza ; Sial, Muhammad Safdar ; Zia-Ud, Malik ; Sun, Huidong ; Cheng, Guping.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:24:p:10688-:d:465936.

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  45. Sustainable Reciprocity Mechanism of Social Initiatives in Sport: The Mediating Effect of Gratitude. (2020). Lee, Seung Pil.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:21:p:9279-:d:441864.

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  46. Corporate social responsibility, social identity, and innovation performance in China. (2020). Gu, Yuan ; Ran, Rong ; Ko, Kuan-Cheng ; Nie, Jun.
    In: Pacific-Basin Finance Journal.
    RePEc:eee:pacfin:v:63:y:2020:i:c:s0927538x19306912.

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  47. How do corporate environmental policy and corporate reputation affect risk‐adjusted financial performance?. (2020). Varrone, Nicola ; Daniele, Lucia Michela ; Gangi, Francesco.
    In: Business Strategy and the Environment.
    RePEc:bla:bstrat:v:29:y:2020:i:5:p:1975-1991.

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  48. The impact of women leaders on environmental performance: Evidence on gender diversity in banks. (2019). Savioli, Marco ; Birindelli, Giuliana ; Iannuzzi, Antonia Patrizia.
    In: Corporate Social Responsibility and Environmental Management.
    RePEc:wly:corsem:v:26:y:2019:i:6:p:1485-1499.

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  49. A Systematic Review of Sustainable Banking through a Co-Word Analysis. (2019). Najera-Sanchez, Juan J.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2019:i:1:p:278-:d:303222.

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  50. The Effect of Corporate Social Responsibility on Customer Loyalty in Mobile Telephone Companies. (2019). Zilakaki, Eleni ; Dimitriadis, Efstathios.
    In: International Journal of Economics & Business Administration (IJEBA).
    RePEc:ers:ijebaa:v:vii:y:2019:i:4:p:433-450.

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