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Consumer perceived corporate social responsibility and electronic word of mouth in social media: mediating role of consumer–company identification and moderating role of user-generated content. (2024). Sharma, Rajesh.
In: Journal of Financial Services Marketing.
RePEc:pal:jofsma:v:29:y:2024:i:2:d:10.1057_s41264-023-00219-7.

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  9. Doing good for good: how does corporate social responsibility drive customer citizenship behavior? The mediation of engagement, trust, and identification. (2023). Wu, Shih-Hao ; Huang, Stephen Chi-Tsun ; Tsai, Ching-Yi Daphne ; You, Yu-Xuan.
    In: Service Business.
    RePEc:spr:svcbiz:v:17:y:2023:i:4:d:10.1007_s11628-023-00548-6.

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  10. Factors Influencing Consumer Complaint Intentions: Saudi Online Shopping. (2023). Badghish, Saeed ; Shagagi, Alaa.
    In: International Journal of Business and Management.
    RePEc:ibn:ijbmjn:v:18:y:2023:i:4:p:69.

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  11. CSR Perceptions and Brand Attitudes in Chinese Luxury Hospitality: The Moderating Effect of Ads vs. Media Reports. (2023). Lopez-Bonilla, Luis Miguel ; Hu, Jiaen.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:9:p:7689-:d:1141464.

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  12. Impact of CSR on Customer Citizenship Behavior: Mediating the Role of Customer Engagement. (2023). Fatma, Mobin ; Khan, Imran.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:7:p:5802-:d:1108429.

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  13. Exploring the Outcomes of Customer Engagement in DSR: The Role of Affective Commitment and Gamification Affordance. (2023). Jin, Yongsheng ; Zhang, Xin ; Wan, Jun.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:6:p:5037-:d:1095131.

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  14. Does Perceived Sustainability Affect the Customer Responses toward the Brands? Role of Customer Engagement as a Mediator. (2023). Fatma, Mobin ; Khan, Imran.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:10:p:8259-:d:1150503.

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  15. Responsible Tourism and Hospitality: The Intersection of Altruistic Values, Human Emotions, and Corporate Social Responsibility. (2023). Ahmad, Naveed ; Siddique, Irfan.
    In: Administrative Sciences.
    RePEc:gam:jadmsc:v:13:y:2023:i:4:p:105-:d:1115262.

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  16. Investigating the impact of social media images€™ value, consumer engagement, and involvement on eWOM of a tourism destination: A transmittal mediation approach. (2023). Tsiotsou, Rodoula H ; Rather, Raouf Ahmad ; Hussain, Khalil ; Ting, Ding Hooi ; Abbasi, Amir Zaib.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003241.

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  17. Encouraging Sustainable Consumption through Gamification in a Branded App: A Study on Consumers’ Behavioral Perspective. (2022). Mao, Tso-Yen ; Chien, Chun-Yu ; Lin, Chih-Wei ; Ou, Chi-Pei.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2022:i:1:p:589-:d:1018982.

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  18. Sustainable Development and Customer Satisfaction and Loyalty in North Cyprus: The Mediating Effect of Customer Identification. (2022). Eyupoglu, Serife Z ; Ozkan, Mustafa ; Cek, Kemal.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:9:p:5196-:d:801934.

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  19. Boosting Sustainability through Digital Transformation’s Domains and Resilience. (2022). Costa, Carlos ; Hajishirzi, Reihaneh ; Aparicio, Manuela.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:3:p:1822-:d:742681.

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  20. The Influence of Corporate Social Responsibility on Consumer Purchase Intention: The Mediating Role of Consumer Engagement via Social Media. (2022). Al-Haddad, Shafig ; Hashem, Raya ; Maraqa, Rand ; Al-Khasawneh, Mohammad ; Sharabati, Abdel-Aziz Ahmad.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:11:p:6771-:d:829761.

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  21. Past, present, and future of customer engagement. (2022). Rasul, Tareq ; Kumar, Satish ; Lim, Weng Marc ; Ala, Mamun.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:140:y:2022:i:c:p:439-458.

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  22. Consumer Responses to Corporate and Celebrity Philanthropy. (2021). Khan, Zia ; Ali, Syed Shujaat ; Mehwish, Maryem.
    In: SAGE Open.
    RePEc:sae:sagope:v:11:y:2021:i:3:p:21582440211046949.

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  23. Linking CSR and Customer Engagement: The Role of Customer-Brand Identification and Customer Satisfaction. (2021). Sun, Shaorong ; Ofori-Boafo, Richmond ; Agyei, James ; Abrokwah, Eugene ; Penney, Emmanuel Kofi.
    In: SAGE Open.
    RePEc:sae:sagope:v:11:y:2021:i:3:p:21582440211040113.

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  24. The Role of Anthropomorphic Messengers in Sustainable Participatory Corporate Social Responsibility: Focusing on Messenger’s Facial Expression and Participation Effort. (2021). Ahn, Yunjeong ; Lee, Ji Eun.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:8:p:4365-:d:535939.

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  25. Do Good, Have Good: A Mechanism of Fostering Customer Pro-Environmental Behaviors. (2021). Farrukh, Muhammad ; Anjum, Temoor ; Heidler, Petra ; Ansari, Nabeel Younus.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:7:p:3781-:d:526141.

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  26. CSR Communication through Social Media: A Litmus Test for Banking Consumers’ Loyalty. (2021). Irfan, Muhammad ; Naveed, Rana Tahir ; Ahmad, Naveed ; Usman, Muhammad ; Scholz, Miklas.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:4:p:2319-:d:502969.

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  27. The Implementation of New Technologies in Customer Value Management—A Sustainable Development Perspective. (2021). Kotula, Nina ; Kucia, Micha ; Mazurek, Grzegorz ; Hajduk, Grzegorz.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:2:p:469-:d:475564.

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  28. Unleashing the Barriers to CSR Implementation in the SME Sector of a Developing Economy: A Thematic Analysis Approach. (2021). Naveed, Rana Tahir ; Ahmad, Naveed ; Khalique, Muhammad ; Adnan, Mohammad ; Scholz, Miklas ; Mahmood, Asif.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:22:p:12710-:d:680992.

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  29. Corporate Social Responsibility and the Renewable Energy Development in the Baltic States. (2021). Strielkowski, Wadim ; Baburina, Natalia ; Streimikis, Justas ; Tarkhanova, Elena.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:17:p:9860-:d:627848.

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  30. Promoting Customer Engagement Behavior for Green Brands. (2021). Johnson, Lester W ; Rayne, Daniel ; Leckie, Civilai.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:15:p:8404-:d:602926.

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  31. How Green Trust, Consumer Brand Engagement and Green Word-of-Mouth Mediate Purchasing Intentions. (2021). Pacheco, Mariana ; Guerreiro, Joo.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:14:p:7877-:d:594209.

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  32. Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis. (2021). Ahmad, Naveed ; Sial, Muhammad Safdar ; Han, Heesup ; Zhang, Dianxi ; Mahmood, Asif ; Ariza-Montes, Antonio ; Vega-Muoz, Alejandro.
    In: IJERPH.
    RePEc:gam:jijerp:v:18:y:2021:i:9:p:4739-:d:545970.

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  33. The Mechanism of Word-of-Mouth for Tourist Destinations in Crisis. (2020). Bai, Yuli ; Niu, Wenxia ; Li, Shuaishuai ; Xu, Feng.
    In: SAGE Open.
    RePEc:sae:sagope:v:10:y:2020:i:2:p:2158244020919491.

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  34. Influence of Trust on Customer Engagement: Empirical Evidence From the Insurance Industry in Ghana. (2020). Sun, Shaorong ; Ofori-Boafo, Richmond ; Agyei, James ; Abrokwah, Eugene ; Penney, Emmanuel Kofi.
    In: SAGE Open.
    RePEc:sae:sagope:v:10:y:2020:i:1:p:2158244019899104.

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  35. Promoting Consumer Engagement in Online Communities through Virtual Experience and Social Identity. (2020). Chuang, Yu-Wei.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:3:p:855-:d:312404.

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  36. Investing In CSR Pays You Back in Many Ways! The Case of Perceptual, Attitudinal and Behavioral Outcomes of Customers. (2020). Shaukat, Muhammad Zeeshan ; Nurunnabi, Mohammad ; Nazir, Mian Sajid ; Ahmed, Ishfaq ; Ali, Imran ; Khalid, Arooj.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:3:p:1158-:d:317110.

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  37. Reexamining Consumers’ Cognition and Evaluation of Corporate Social Responsibility via a DANP and IPA Method. (2020). Tsao, Hui-Chun ; Yen, Ghi-Feng.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:2:p:529-:d:307321.

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  38. CSR, Co-Creation and Green Consumer Loyalty: Are Green Banking Initiatives Important? A Moderated Mediation Approach from an Emerging Economy. (2020). Fu, Qinghua ; Ahmad, Naveed ; Rabbani, Mustafa Raza ; Sial, Muhammad Safdar ; Zia-Ud, Malik ; Sun, Huidong ; Cheng, Guping.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:24:p:10688-:d:465936.

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  39. A Systematic Review of Sustainable Banking through a Co-Word Analysis. (2019). Najera-Sanchez, Juan J.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2019:i:1:p:278-:d:303222.

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  40. A Citizen Survey in the District of Steinfurt, Germany: Insights into the Local Perceptions of the Social and Environmental Activities of Enterprises in Their Region. (2019). Funcke, Simon ; Kress-Ludwig, Michael ; Bohm, Madeleine ; Ruppert-Winkel, Chantal.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2019:i:6:p:1767-:d:216709.

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  41. Building Consumer-Oriented CSR Differentiation Strategy. (2019). Sun, Shiwei ; Li, Jinhua ; Zhang, Fang.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2019:i:3:p:664-:d:201221.

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  42. Comparative Review of Corporate Social Responsibility of Energy Utilities and Sustainable Energy Development Trends in the Baltic States. (2019). Strielkowski, Wadim ; Yao, Siqin ; Ren, Licheng ; Streimikis, Justas ; Lu, Jintao ; Qiao, Jiayuan.
    In: Energies.
    RePEc:gam:jeners:v:12:y:2019:i:18:p:3417-:d:264191.

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