Curso Tecnico Tely Labs

Notas del editor

• #8: Describe hardware. If possible, hold up a physical device and show it to everyone HD camera Privacy shutter Speakers (used for ring tones only), all other audio through TV speakers USB – can use a USB hub to attach multiple devices SD card slot Can use SD cards or USB memory stick for: Custom backgrounds Software updates Take screen shots, hitting “Print Screen” from keyboard (SD only)
• #9: Product specs (also on datasheet). Perhaps point out: Wi-Fi or Ethernet HD Camera. Ultra-low light capable. PTZ Built-in mics or external audio pod (not both) Speakers only used for ringer. Other audio through TV speakers, unless using external audio
• #11: Can share desktop or a single window Any call participant can share their desktop, but only one at a time only available with telyCloud conferences Windows only for now.
• #12: Pair with telyHD Select the telyHD device to share/manage. Only devices on the same subnet will show up. Note: if you have multiple telyHD’s on the same subnet it is helpful to have device names to be able to identify which is which. Managing telyHD Lights Out - Checking this option will allow you to turn off the blue light at the front of your telyHD Pro. Leaving it unchecked will keep the blue light enabled Restart - Restart telyHD Pro Sign In - Sign into your Skype account on telyHD Pro Sign Out - Sign out of your Skype account on telyHD Pro Settings To access: Right-click the telyShare icon in the system tray on your PC then select Settings, or click Tools > Settings in the telyShare window Remove Wallpaper: Increases performance by removing your Background during desktop sharing Use Mirror Driver: Only engages if you have a PC Mirror Driver installed; Windows will temporarily revert to a basic look and feel Desktop Port: The default (5900) may be changed if in use by another app; 1024 or higher is recommended Install Mirror Drive Opens a wizard to guide you through Mirror Driver Installation. Using a Mirror Driver can increase the performance of the desktop sharing application Virtual Mouse and Keyboard Allows you to control your telyHD Pro using your PC’s mouse and keyboard
• #15: 1st level technical support provided by resellers. Tely Labs provides 2nd level support – to resellers
• #17: All you need is telyHD plus an HDTV and internet connectivity. No PC required, except for desktop sharing, of course Audio module is highly recommended, except when used as a personal conferencing solution (e.g. on your desktop) Note: The single biggest factor in video quality is maintaining 1-1.5Mbps upload and download connectivity Keyboard & mouse connected via USB or wireless [RF] Useful for entering IDs & passwords or for web browsing SmartRemote helpful for entering IDs and passwords as well.
• #18: The telyHD Pro Quick Start Guide provides an excellent guide to
• #19: telyHD Pro will ship with Pro licenses. These need to be activated on each device. Each code will work only on one device, unless otherwise specified. telyMed is, and will continue to be, a software upgrade to telyHD Pro. If purchased, there will be a separate activation code for that software.
• #26: This table shows the ports used for inbound communications.
• #27: This table shows the ports used for inbound communications.
• #31: <
• #32: Add caller only if on a telyCloud conference Drop caller only if on a telyCloud conference with 3 or more callers Zoom (PTZ) will have a pop-up that shows “Local” or “Remote” if both parties have telyMed installed (2-party call only).
• #33: Add caller only if on a telyCloud conference Drop caller only if on a telyCloud conference with 3 or more callers Zoom (PTZ) will have a pop-up that shows “Local” or “Remote” if both parties have telyMed installed (2-party call only).
• #40: telyCloud – Tely Labs cloud service for connectivity between telyHD Pro endpoints. No infrastructure required, just internet connectivity. Supports conferences up to 6 parties simultaneously Ad-hoc conferencing as needed (no scheduling, no passcodes, etc.) Uses Skype directory services for identification Connect over internet to telyCloud. (1st year service included with telyHD Pro purchase. Additional years available with maintenance/support renewals) Media transimssion fully encrypted Includes desktop sharing application (Currently desktop sharing takes up 1 video stream. So if 6 users, only 5 user video streams, plus the desktop) Moderator initiates multi-party call Moderator must approve additional parties Uses Skype directory services for identification Must be in contact list Skype clients with audio only
• #42: telyHD Pro detects if both users have telyHD Pro and then will utilize telyCloud, enabling multi-party calls and desktop sharing. If either party has Skype, then will use Skype services
• #43: Selling “Multi-Party Calling” from the Menu Select from your Skype Contacts directory, or choose a pre-defined Group to call with one click Click on the “Call” button to start your call Notes: All parties must have Pro licenses All parties much have telyHD Pro for video Skype users can connect, but audio only Party who initiates multi-party call becomes moderator and is only party who can authorize additional participants to call Participants must be in the moderator’s [Skype] Contact list to be added to a multi-party call Note: video call is via telyCloud, not Skype. telyHD Pro only uses Skype directory and audio services for call.
• #56: Tely Demo Room available to assist partners. Provide us with: Your contact information (name/company/email/phone) Customer background (who/what you want to show them) Specific requirements. Assume you have a telyHD Pro on-site Our demo room is [almost always] available – except when in use. So schedule a time to assure that it will be available for you. Call [almost] anytime for unattended videoconference participant.