Aggelos Arapi’s Post

In today's fast-paced digital world, efficient customer support is a game-changer. Zendesk's Answer Bot offers a remarkable solution by automating customer support on social media platforms. This tool helps businesses handle inquiries promptly, leading to quicker response times and greatly enhancing customer satisfaction. Key Benefits: - Reduction in response time for customer queries - Enhanced customer satisfaction with prompt service - Streamlined customer support operations Incorporating AI tools like Zendesk Answer Bot can significantly improve your customer service strategy. #CustomerSupport #AI #BusinessGrowth

Is your customer service team spending hours every day answering the same questions? For many small and medium-sized businesses, managing customer inquiries can quickly become a bottleneck. Repetitive questions eat up valuable agent time, delay responses to complex issues, and often lead to frustrated customers. It's a never-ending cycle of manual effort that drains resources and slows growth. Imagine transforming this challenge into an opportunity for efficiency and improved customer satisfaction. Byteflow helps businesses like yours leverage AI automation to handle the bulk of routine customer interactions, freeing your team to focus on high-value tasks. Consider a retail business that used to have agents manually respond to "Where is my order?" or "What are your return policies?" inquiries. Now, with a custom AI chatbot integrated into their website, customers get instant, accurate answers 24/7. This system can even escalate complex issues seamlessly to a human agent, providing all necessary context. This shift can reduce the volume of direct agent contact by up to 60%, drastically cutting down response times and increasing customer satisfaction scores. For one client, this meant saving over 15 hours of agent time per week and reallocating those resources to proactive sales outreach, directly impacting revenue. Ready to give your customer service a powerful AI upgrade and reclaim valuable time? Let's chat about how Byteflow can build a custom solution for your business. #AIAutomation #CustomerService #SMBSuccess #BusinessEfficiency #TimeSaving

Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/3Ho9Ri5

We are excited to announce that Thumbtack is now a Maven AGI customer! When Thumbtack evaluated Maven against every major player in the market, Maven delivered better customer outcomes and achieved 15% higher customer satisfaction. 🚀 Thumbtack understands that great customer experience starts the moment someone hits your platform.  A generic chatbot couldn't provide the personalized experience their customers demanded, which is exactly why Maven builds AI agents that work across the entire customer journey: onboarding, sales, customer success, and support. We sat down with Thumbtack's VP of Commercial Operations, Lin Z., to understand how he vets enterprise AI solutions and discover the pivotal factors that led him to choose Maven over 50+ other vendors. Full Q&A with Lin Zhao in comments. ⬇️

Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/4narDEI

Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/4mWBSvV

Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/46eF4xs

The future of customer success isn’t management. It is orchestration, because predictable outcomes drive predictable revenue. We are moving toward a world where AI connects every part of the customer journey with precision and timing: 🤝 Onboarding begins the moment a deal closes 📅 Key milestones trigger personalized engagement ⏰ Renewals are prepped months in advance 📈 Upsell signals are surfaced from usage and behavior trends The human relationship is everything in B2B. AI makes sure it shows up at the right moment with the right context to drive the right outcome. The Results -For customers: consistent, frictionless experiences. -For front line teams: less firefighting and more focus. -For leaders: stronger alignment across sales, success, and product. -For CFOs: predictable revenue, healthier margins, and scalable growth. #AgenticAI #CustomerSuccess #ARRGrowth #CustomerJourney #RevenueIntelligence #OperationalExcellence #ScalableGrowth #B2BSaas https://lnkd.in/efdCBje4

Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/4oUttLi

The best time to fix churn? Before your customer even thinks about leaving. Too often, support only hears about churn after the cancellation notice, but their support data holds the keys to retention. Agentic AI flips the script by spotting signals early and acting at scale: 📶 Monitor risk indicators like declining health scores, stalled onboarding, increased product friction reported in tickets, or falling sentiment in customer support conversations 🤖 Enroll at-risk customers into proactive playbooks that guide recovery steps with clarity 🔔 Alert your team when a strategic, high-value touchpoint is needed It’s like having a 24/7 churn radar protecting revenue, while keeping your team focused on the right accounts. What’s the number one signal you watch for when a customer starts slipping away? #AgenticAI #CustomerSupport #CustomerRetention #Churn #B2BSaaS #HelpDesk #ARRGrowth https://lnkd.in/ehbhVDiu