Indemn's AI agents automate insurance operations, replace 30-40% of repetitive tasks.

AI Agents = A New Era for Insurance Operations Imagine an insurance company receiving hundreds of broker submissions daily, each packed with ACORD forms, loss runs, and supplemental documents. The underwriting team is buried in PDFs, manually extracting history, coverage limits, and renewal dates. Now imagine this instead: ✅ An AI Agent powered by Docugami automatically reviews every submission. ✅ It extracts key data from ACORD forms and loss runs, flags missing information, and routes clean, structured data directly into the underwriting system. ✅ It alerts the team when a submission is incomplete or inconsistent, before it slows down the process. No more manual review. No more bottlenecks. Just intelligent automation. Docugami’s AI Agents read and understands documents. They turn unstructured data into actionable insights, enabling faster decisions, better compliance, and stronger broker relationships. This is the future of insurance operations: Smarter workflows. Cleaner data. Happier teams. #AIAgents #InsurTech #DocumentIntelligence #ACORDForms #LossRuns #UnderwritingEfficiency #InsuranceInnovation #Automation

#4 in our InsurShift series: U stands for Use of Coverage & Claims Claims is one of the two classic moments of truth in insurance. Yet, as our InsurShift discussions showed, it is still not anticipated – and therefore remains reactive. Making it more intuitive, data-driven, and connected to the rest of the journey is just the foundation - what this means: 1. Claims still rely on paperwork: Many claims still start with long, manual forms. Conversational interfaces can help guide customers more naturally – and reduce friction. 2. Despite first GenAI cases, data remains disconnected: Claims handling rarely brings together underwriting logic, past claims, and real-time signals. Without this foundation, decisions stay slow and generic – and GenAI adds little value. 3. Claims/risk prevention is an executive topic: Yes, with the right signals, insurers could act before something goes wrong. But real prevention goes beyond sending notifications. It requires bolder initiatives, insurance product redesign and alignment across the organisation. Key takeaway: Just like in underwriting, the basic unlock lies in integrated data and smarter use of GenAI – ideally through simpler, more conversational FNOL journeys and event-triggered claims logic. If you go beyond that, towards prevention, the conversation needs to move to the top – because it cuts across the entire organisation. Some more inspiration here: https://lnkd.in/dpgEX3az #InsuranceInnovation #DataIntegration #CustomerExperience #ClaimsManagement #RiskPrevention #ConversationalAI #InsurTechRevolution #ExecutiveEngagement

AI is transforming insurance agencies, but only those who implement it strategically see real impact. From lead scoring to multilingual support, AI is already helping agencies boost conversions, improve customer experience, streamline operations, and reduce churn. Is your Insurance agency using these agents? Swipe through to explore 10 powerful AI use cases that can elevate your agency’s performance. Read the full guide here: https://lnkd.in/gcSDxh-t #AIinInsurance #InsurTech #DigitalTransformation #CustomerExperience #InsuranceInnovation #AIAgents #BusinessGrowth #Automation #LeadConversion #AIForBusiness #InsuranceTechnology #Symphonize Ashok Cherukuri, Sridhar Tirumala, Sreedhar Tatavarthi, Kyle Feliks

📊 Insurance leaders face growing pressure to do more with less. High claims volumes, complex underwriting, and generic policy renewals all put pressure on teams while customers expect speed, accuracy, and personalization. With Flowable’s Agentic AI agents, insurers can: ✅ Triage and process claims faster, with fewer errors ✅ Surface risk insights for underwriting automatically ✅ Personalize policy renewals to improve customer retention ✅ Free up staff to focus on complex, high-value cases The result? Faster turnaround, improved customer experience, and scalable operations without growing headcount. Learn more via the link below #Insurance #AgenticAI #Claims #Underwriting #Renewals #CustomerExperience #dynamiccasemanagement #Flowable https://lnkd.in/duSkT85a

"Shift understands the true power of AI is to arm people with incredible decision support capabilities." -Jérémy Jawish Co-Founder & CEO, Shift Technology Insurance has many barriers to change, yet several carriers are doing it.⁠ ⁠ Read their stories and how they did it in the book from industry veteran and IEP Managing Partner Bryan Falchuk.⁠ ⁠ The Future of Insurance: From Disruption to Evolution⁠ Get the 2020’s #1 book in Insurance at https://lnkd.in/eeJWA96 #fraud #claimstech #ai #ml #machinelearning #predictiveanalytics #fraudtech #futureofinsurance #insurtech #insurance #innovation

Slow claims and confusing policies drive customers away, but in 2025 the insurers who win are those turning that pain into speed, clarity, and trust. Agentic AI makes it happen with instant claim approvals, 24/7 support, real-time fraud detection, and personalized guidance that redefine customer experience. Our in-depth article explores how this shift is setting a new standard in insurance and why it’s becoming the real competitive edge. Read More: https://lnkd.in/gMk2PajM #AIinInsurance #InsurTech #CustomerExperience #DigitalInsurance #FraudDetection #AgenticAI #ClaimsAutomation #xcubeLABS

GENAI USE CASES ACROSS THE INSURANCE VALUE CHAIN ✨ From product innovation to enhanced customer experience and optimized operations, #GenAI is reshaping the whole insurance value chain. This carousel breaks down some use cases across the #insurance value chain, illustrating how generative AI is being leveraged to help insurance businesses streamline processes and create competitive advantages. Swipe through to see how AI is driving efficiency and new possibilities! 🔍📲 #GenerativeAI #Insurance #Innovation #InsurTech 

The insurance industry is entering a new era—one defined not by marginal gains, but by structural transformation. 𝗧𝗮𝗸𝗲 𝗮𝗻 𝗶𝗻𝘀𝗶𝗱𝗲 𝗹𝗼𝗼𝗸 𝗮𝘁 𝘁𝗵𝗲 𝗹𝗮𝘂𝗻𝗰𝗵 𝗼𝗳 𝘁𝗵𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆’𝘀 𝗳𝗶𝗿𝘀𝘁 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝗶𝗻𝗴 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺: a purpose-built AI ecosystem designed to power faster, more accurate, and fully auditable decisions across underwriting and claims. https://lnkd.in/g25sn7wC

The AI Business Value Chain Reaction Insurance Can’t Afford to Ignore: New Majesco research proves GenAI and Agentic AI are redefining underwriting, policy, billing, claims, and loss control – the new battle lines of insurance https://ow.ly/Wgbr50WX40p #InsuranceInnovation #GenAI #AgenticAI #DigitalInsurance #InsurTech #Transformation #InsuranceTrends #Underwriting #Claims #Billing #LossControl #Majesco #FutureOfInsurance #Technology #YourNextNow

AI and GenAI are critical for modern insurance industry operations. With rising operational costs, increased risks, talent shortages, outdated technology and profitability challenges straining insurers’ financial performance, competitiveness and growth, AI and GenAI are poised to transform every aspect of the business. By enhancing the performance of individual business tasks—claims adjudication, underwriting, policy servicing, fraud detection—AI generates efficiencies that compound across the enterprise. What begins as isolated improvements in task execution becomes a strategic multiplier that drives competitive advantage, agility, and long-term profitability. This thought leadership report outlines how insurers must set forth a strategy to capture the full value of AI—GenAI and Agentic AI—across the entire business operation to achieve cost efficiencies and productivity that will drive down expense ratios, enhance customer engagements, and more. It provides a business value framework based on real use cases and benchmarked efficiencies for both P&C and L&AH that can be used to assess the business value and impact for your organization.  In a competitive and fast-evolving market, insurers must select the right partner and embrace GenAI and Agentic AI to redefine what it means to be agile, customer-centric, and future-ready. It will reduce operational costs, improving expense ratios and profitability. It will improve product pricing due to lower expenses that will create market competitiveness and growth. It will help attract, retain and onboard the best talent as we see 40% of the insurance workforce retire. It will improve customer and agent experiences by empowering the front-line with the information they need to deliver quality and consistent service. The time to invest is now, and the business value will grow rapidly and exponentially over time. Majesco is leading the industry in the use of AI, GenAI and Agentic AI.  Megan Kuczynski Sabine VanderLinden Lisa Wardlaw Christopher Frankland 🌎 Nigel Walsh Adrian Jones Bryan Falchuk Peter Miller Monique Hesseling Robert McIsaac, FLMI, LLIF, MBA Sri Ramaswamy Bobbie Shrivastav, MBA, PMP, PMI-ACP, CSM Jeff S. Florian Graillot Evan Kirstel Robin Roberson Robin Merttens Dr. Robin Kiera