Big update: Zendesk Quick Answers Now Available to All customers. Zendesk just announced that their AI-powered quick answers feature will be available to ALL Suite and Knowledge customers starting September 25, 2025 - no longer restricted to Copilot add-on users only. Quick answers provides generative AI summaries above search results when agents look for information, helping them find solutions faster than ever. 3 ways you can use this for your customer experience: 1. Reduce agent training time - New agents can get instant, AI-generated answers from your knowledge base without needing to master complex search techniques 2. Improve first-contact resolution - Agents get summarized answers immediately in the Context panel, enabling them to resolve customer issues faster without switching between multiple articles 3. Enhance consistency across your team - All agents get the same AI-generated insights from your knowledge base, ensuring consistent responses regardless of experience level Rollout begins August 26th with full availability by September 25th. There's a one-month grace period to opt out if needed. Source: https://lnkd.in/dC-PCFm3
Zendesk Quick Answers Now Available to All Customers
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Happier Teams, Happier Customers—Thanks to AI Manual tasks slow everyone down. With IBM watsonx Orchestrate, you can automate workflows across industries—from manufacturing to insurance—freeing up your teams to focus on what matters most. Just ask Avid Solutions: ✅ 25% faster customer onboarding ✅ 10% fewer project errors ✅ Boosted morale & customer satisfaction See how they did it: https://lnkd.in/esfNDJ8w #BDKInc #AIinBusiness #CustomerExperience #WorkflowAutomation #IBMwatsonx #DigitalWorkplace
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Partner Sales Director @ Zendesk | Business Development, Partner Management, Latin America Alliances & Channels Leader. Ex-Guidewire, Salesforce, Oracle, SAP and Unisys.
Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/4fN1mJW
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Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/4oUttLi
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Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/4lMWExn
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Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/3Ho9Ri5
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Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/46eF4xs
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🚀 Your Friendly Neighborhood AI for CX Guru & Top Sales Pro | 2x President's Club Winner | Customer Experience Whiz | Collaboration Champion | Always Learning! 🧠
Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/4mWBSvV
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Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/4narDEI
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Strategic Marketing Leader | Driving Growth through Data-Driven Insights & Innovative Campaigns | Expert in Brand Development & Digital Transformation
Proud to see how Element Electronics transformed their customer experience with Zendesk — raising satisfaction from 39% to 93%. In this video, CX Director Kammie Larkin shares how Element uses Zendesk as the hub for voice, chat, email, messaging, and web. With AI and a bold 2030 automation goal, they’re speeding up simple resolutions so agents can focus on higher-value work. The result: Zendesk is now a strategic driver of product quality at Element. Watch the story: https://bit.ly/4mIsGfi
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Monday Startup Profile Here's a startup revolutionizing AI customer support 🚀 Chatbase enables businesses to build AI agents for customer support 🤖 Founded in 2023 by Yasser Elsaid 🧠 Achieved $3M ARR within 12 months 💰 Trusted by over 9,000 businesses globally 🌍 Offers subscription plans starting at $40/month 🏷️ Provides 24/7 support, enhancing customer satisfaction 📞
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