Meet Your New Bitrix24 (Dec 2015)
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The document announces a presentation by Bitrix24 starting at 10 AM Eastern Standard Time. It provides details on Bitrix24's growth since 2012 including over 850,000 registered companies, 4.5 million users, and high service availability. The presentation will showcase updates to Bitrix24 including improvements to Chat, Tasks, CRM, and new integration between Bitrix24 and email. It encourages attendees to ask questions and announces an upcoming Christmas sale on Bitrix24 products and subscriptions.
Meet Your New Bitrix24 (Dec 2015)
- 1. Meet Your New Bitrix24 Presentation Will Start at 10 AM Eastern Standard Time
- 2. Presenters Dmitry Davydov, Bitrix24 CMO Dmitry Valyanov, Bitrix, Inc. President Yana Prokopets, SMM
- 5. 850 000+ companies registered since 2012 4.5 million people tried Bitrix24 100 000+ active accounts 60+ active users per commercial account 99,98% service availability in 2015
- 6. The World Of Bitrix24
- 7. English Germany Spanish bitrix24.com bitrix24.de bitrix24.es Russian Ukraininan bitrix24.ru bitrix24.ua
- 8. English Germany Spanish bitrix24.com bitrix24.de bitrix24.es Russian Ukrainian bitrix24.ru bitrix24.ua 2012-2014
- 9. India Brazil bitrix24.com.br China bitrix24.cn bitrix24.in European Union bitrix24.eu 2015
- 10. Where is my data hosted? х2 х2 .RU x2 .DE .EU .UA .COM .ES .BR .IN .CN Data centers in Brazil, India and China planned in 2016 .EU x2
- 11. Meet Your New Bitrix24 2012 20152013 2014
- 12. New Bitrix24.Chat Email collaboration options New Gantt chart with task dependencies New mobile notifications Bitrix24.Softphone New Bitrix24.CRM And much more…
- 13. Let’s have a quick chat
- 14. 1,4 BILLION people eMarketer NOV 2015 will be using instant messaging by the end of this year • 75% of smartphone owners use instant messengers. • By 2018 IM audience is expected to reach 2 billion people and 80% smartphone owners.
- 15. Using Chat For Collaboration
- 16. Bitrix24.Chat Enterprise-grade instant messenger • Instant messaging • Audio and video calls • Videoconferencing x4 • Screen sharing via desktop app • Private group chats • File sharing • Likes • Notifications • Edit messages • Chat history • Mobile apps for iOS и Android • Desktop apps for Mac, Windows, Linux
- 20. • General chat that everyone reads • Public persistent group chats open to new members • Private persistent group chats restricted to workgroups or departments • Rich media links • New mobile notifications • New chat design and interface • Smart watch (iOS, Android) • REST API for developers (Winter 2016) + ability to create own bots (Spring 2016) New Bitrix24.Chat
- 21. • Reply via push notification without launching the app • Voice to chat via Аpple Watch or Android Wear Smartware support
- 22. The War On Email
- 23. Internal email use ? Monthly email volume average per employee before and after Bitrix24 launch
- 24. Two WANTS: • Our users wanted to collaborate from their Bitrix24 accounts with users who use email only • Our users wanted to send emails and attachments to their Bitrix24 accounts
- 25. Activity Stream & Email
- 26. Tasks & Email
- 27. Chat & Email
- 28. • It’s easy to involve your clients and business partners in discussion. • External users inside your Bitrix24 account • Real time reaction • Everyone has email • Bitrix24 collaboration tools are more powerful than email. • The history of interactions is stored in your Bitrix24 account. • You’ll soon be able to use this instrument in conjunction with the CRM. Client replies will be added to their CRM records. Easy and convenient
- 30. • Unique email address for each post and sender with spam protection. • Links are unique and individual to each post and user. Indexing by search engine robots is prohibited. • Links automatically expire in 7 days or before, as set by Bitrix24 account admin. • Account admins will be able to prohibit users from adding email recipients. Safety Precautions
- 33. • Deadline control • Time tracking • Delegating • Project workgroups • Gantt chart • Task templates and repeating tasks • Check lists and subtasks • Task rating • Task reports • Integrated with CRM, workflows, calendars, and Bitrix24.Drive. Bitrix24.Tasks
- 34. 1. Average Joe: create a quick task and set reminders 2. PM Maniac: Hardcore users create task templates, use Gantt chart, check lists and want even more PM tools, like task dependencies. New Bitrix24.Tasks will make everyone happy. Two types of users
- 35. • New Interface • Task reminders up to the minute (for both who set the task and who’s responsible for completion) • Check lists with automatic sorting of completed tasks • Favorite tasks • Quick task creation • Images inside tasks • Download all files as one archive New Bitrix24.Tasks
- 36. New Gantt With Dependencies
- 37. Task Dependencies • Four dependency types • Respect work time option • Time planning works when moving tasks and changing end dates • Gantt view zoom in/out • Task sorting 1. Finish to Start 2. Start to Start 3. Finish To Finish 4. Start to Finish
- 38. • PUSH notification when new task created • PUSH notification for task changes • Reply via push notification without accessing the task itself • Check lists when creating a new task • Files in task comments • Task reminders • Repeating tasks • Tasks for CRM entities • Task filtering and search • Sort tasks in task list as you want • New mobile task interface New Mobile Tasks
- 40. 3300 numbers rented in 43 countries 16,5 million phone calls made Up to 120,000 calls a day
- 41. Local phone number rental in 43 countries Australia Austria Argentina Bahrain Belgium Bulgaria Brazil Canada Columbia Chile Cyprus Czech Republic Dominican Republic El Salvador Estonia Greece Hong Kong Israel Italy Japan Kazakhstan Latvia Lithuania Luxemburg Malaysia Malta Mexico New Zealand Panama Peru Poland Portugal Puerto Rico Romania Russia Slovakia Slovenia Finland Sweden Switzerland South Africa UK USA Proof of residence in 2016
- 42. Bitrix24.Telephony • Ready to use in 5 minutes • Low calling rates • Unlimited incoming lines • Call routing • Call recording • Call transfer during the call • Voicemail, Employee extensions • CRM integration • SIP connector for your PBX • With or without VoIP phone set
- 43. • Call quality evaluation Lets your callers evaluate quality of phone support • Call to all Call is forwarded to all employees not currently engaged in a conversation. Significantly improves response time • Call source report Automatically determines which marketing channels was used for the call All commercial Bitrix24 plans, starting with Plus Fall 2015 Update
- 45. • Bitrix24 mobile app converts your smartphone into a SIP/VoIP phone • Save big on hardware costs • Works great with 3G/4G networks or you can use Wi Fi • With you all the time • Don’t pay for call forwarding to your mobile phone • Call transfer/on hold supported • Works with other hardware SIP/VoIP phone sets • iOS and Android • Tablets and smartphones • Fully integrated with Bitrix24.CRM DOES NOT COST YOU ANYTHING! Bitrix24.Softphone (VoIP)
- 46. Mobile CRM
- 47. Talking To New And Existing Clients
- 48. New Bitrix24.CRM
- 49. 75,000 Companies use CRM 23.3 Million Leads 5 Million Deals
- 50. Bitrix24.CRM • Total sales cycle management (leads, contacts, companies, deals) • Unlimited CRM Records • Sales automation (business processes, scheduling, tasks) • Email marketing • Quotes and invoices • Product catalog • Sales funnel and reports • Integrated telephony and mobile CRM
- 51. • Change history – which employee changed which CRM record and when it was done. • View history – who view what • Manual roll back (return previous values) • Available to commercial Bitrix24 users starting with Bitrix24 Plus View and change history
- 52. • Create new CRM entities in one click: - Lead to quote - Quote to deal - Deal to invoice • Automatically transfers everything • Automatically adds missing fields (custom fields) • Partial transfer (ex. create several invoices based on one quote) • Automatically transfers planned activities not yet completed (appointments, calls, emails, tasks). Generate For Transfer data between different CRM entities
- 53. Product properties • Create any type of product property in the product catalogue • Property types: text, list, number, file, date, link to user, link to element, etc. • Assign multiple property values • Create mandatory values • Default values
- 54. • Add payment details (bank account, tax ID, VAT ID, business license number etc) to your business entities • Contact and payment details for your business partners • International templates • Ability to create own template with custom fields Payment details in CRM
- 55. New CRM Settings Interface • Tips and hints (what to start with) • Smart grouping • CRM marketplace apps • Quick setup for lead/quote/invoice stages with funnel preview
- 56. • Dashboards for all CRM entities: • Leads • Deals • Invoices • Quotes (soon) • Contacts and companies (soon) • Supervisor reports – already set up for you. • Fully customizable • Custom fields analytics New Dashboards And Reports ALL available to free users.
- 57. • Company info and payment details • Dashboards and reports for all CRM records • Generate new CRM entities for existing ones • Product properties • View and change history • New CRM settings interface • Updated mobile CRM to mirror desktop CRM What’s new in Bitrix24.CRM
- 58. Desktop apps
- 59. Bitrix24 Desktop Apps Bitrix24.Chat + Bitrix24.Drive + Bitrix24.Telephony
- 60. New Desktop Apps • Improved Bitrix24.Drive • Faster • Choose folders you want to sync • Manual sync stop • Automatic sync pause during video calls and editing documents • Sync indicator – which file is being synchronized and how much time is left • File sorting • El Capitan and split mode OS X support • Chat • Audio/Video • Screen sharing Yet to come: • Bitrix24.Drive • Bitrix24.Network Open source
- 61. Companies and Organizations Choose between Company and Organization, Employees and Users.
- 63. • Single profile • Access different Bitrix24 accounts • Unique ID • IM • Audio and video calls • Private group chats • Desktop app for Windows and OS X Bitrix24.Network
- 64. Extranet idea is very popular. Extranet=Working with external users in your Bitrix24 account. External users are typically clients, vendors or business partners. Bitrix24.Extranet ($$$): • Collaboration in private extranet workgroup (own activity stream, own tasks, docs, calendar) • You had to create extranet workgroup in order to invite external users Bitrix24.Extranet
- 65. Your employees No extranet workgroups. Only internal users and external users All external users Types of users Have emailHave Bitrix24 account
- 66. Уточнения по проекту «Шоколад» Добрый день! Евгения, у нас есть некоторые уточнения по новому проекту. Возникли вопросы и по самому концепту, собрали файлик, посмотрите, пожалуйста. Если что-то не понятно, уточняйте подключу коллег к обсуждению, чтобыоперативней решить все вопросы. company.bitrix24.com koff.bitrix24.com navigator39.bitrix24.com
- 69. New Bitrix24.Network Interaction between your employees and your clients, vendors, business partners: • Tasks and projects • Easy communications with external users via Activity Stream, Email, Chat, File Sharing, Commenting. • IM and Video Calls – replace Skype, Slack, Hipchat and others • “Helpdesk” – instant reaction when receiving requests from your clients. • Private Bitrix24.Network • Commercial clients will have an option to restrict external communications • Spam protection
- 70. Activity Stream + Email Tasks + Email Chat, videoconferencing, file sharing Tasks (Bitrix24+Bitrix24) Activity stream posts (Bitrix24+Bitrix24) Workgroups (Bitrix24+Bitrix24) Document access (Bitrix24+Bitrix24) First things first
- 72. What’s New in Bitrix24 New Bitrix24.Network • Inside your Bitrix24 account • Post, tasks, chat, video calls, file sharing between Bitrix24 accounts. Bitrix24.Chat • General chat • Public persistent chats • Private persistent chats • New notifications • Smartwatch support Bitrix24 & Email • Activity stream < > E-mail • Task < > E-mail • Chat < > E-mail Bitrix24.Tasks • New interface • Task dependencies • Gantt zoom in-out • New mobile tasks Bitrix24.Softphone • Make and receive calls through Bitrix24 mobile app • All Bitrix24.Telephony features • Bitrix24.CRM integration Bitrix24.CRM • «Smart» • Create based on • New dashboards • New settings • New mobile CRM
- 73. Done: • Bitrix24.Chat: new interface, general chat, persistent chats, Bitrix24.Network inside Bitrix24 account • New Gantt with dependencies • New CRM Dashboards December 2015: Bitrix24.Softphone, Activity Stream to E-mail, Department/Workgroup chat, automatic checklist sorting, new task interface, download all task files as one archive Winter 2016: Mobile CRM, Mobile tasks, Email to Activity Stream, Tasks&Chat to Email, Bitrix24.Chat REST API You’ll see the changes next Monday. Are we there yet?
- 74. 1. Ask Bitrix24 partner for BizPace or BizPace Enterprise demo ($3300, $9990) • Helpdesk, E-Learning, Active Directory • 100% customizable with source code • Lifetime license 2. Visit Bitrix24.Marketpace for extra tools and integrations (Zapier, Xero, Mailchimp, Slack, DocDesigner, sales scripts, sticky notes, etc.) 3. Don’t miss Christmas sale – Dec 14 through Dec 28 Wait, There’s More!
- 75. Don’t miss Christmas sale – Dec 14 through Dec 28 1. Self hosted editions - 12% Off BizPace - 24% Off BizPace Enterprise 2. Additional users for self hosted editions: - 12% Off Additional Users - 24% Off 1000 User pack 3. Upgrade/renewals for self hosted editions: - 12% Off Early Renewal - 24% Off Late Renewal - 24% Off BizPace to Enterprise Upgrade 4. Bitrix24 Cloud – 12% off 6 month subscriptions (Plus, Standard, Professional) – 24% off 12 month subscriptions (Plus, Standard, Professional) Merry Christmas And Happy New Year!
- 76. Ask Bitrix24 partner for BizPace or BizPace Enterprise demo ($3300, $9990) • Helpdesk, E-Learning, Active Directory • 100% customizable with source code • Exchange, Sharepoint integrations • Lifetime license • Traffic never leaves your server • Works with Bitrix24 mobile and desktop apps Try Bitrix24 On Premise
- 77. • Zapier (400 apps and services) • Xero • Slack • Zoho • Yammer • Mailchimp • Callback Hunter • Form Constructor Visit Bitrix24.Marketplace
- 78. Thank You
- 80. Q&A