The Next BIG Thing in Banking: CSI IQ
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The document discusses the launch of CSI IQ, a data analytics solution designed to help financial institutions meet evolving consumer demands and gain competitive advantages through big data analytics. It highlights that a majority of banks recognize the significance of right big data initiatives for future success and emphasizes the need for technology-based solutions in branch banking. Additionally, it outlines the features of CSI IQ, including customer-centric insights and enhanced operational decision-making capabilities.
The Next BIG Thing in Banking: CSI IQ
- 1. THE NEXT BIGTHING IN BANKING
- 2. Only 37% of customers believe that banks understand their needs and preferences adequately. © Copyright 2014. Computer Services, Inc. Source: http://thefinancialbrand.com/38801/big-data-profitability-strategy-analytics-banking/ 2 IT’S TIME FOR CHANGE …
- 3. INTRODUCING CSI IQ © Copyright 2014. Computer Services, Inc. 3 From greater search and data view functionality to reimagined mobility and world-class business analytics capabilities, CSI IQ provides your financial institution with the tools it needs to be competitive in the market place and meet evolving consumer demands. More Powerful Core Insight
- 4. Business Intelligence Strategic analytics for banking Customer View See customers the way they see themselves © Copyright 2014. Computer Services, Inc. 4 CSI IQ
- 5. LET’S TALK BIG DATA © Copyright 2014. Computer Services, Inc. 5 60% of financial institutions in North America believe that big data analytics offers a significant competitive advantage. 90% of financial institutions in North America think that successful big data initiatives will define the winners in the future. Source: http://thefinancialbrand.com/38801/big-data-profitability-strategy-analytics-banking/
- 6. WITH CSI IQ, YOUR BANK CAN HARNESS THE POWER OF BIG DATA … By gaining access to the same analytics and data management power as the largest banks in the world. © Copyright 2014. Computer Services, Inc. 6
- 7. GLOBAL PERSPECTIVE, PERSONAL RELATIONSHIPS To deliver CSI IQ, CSI has teamed up with SAP, a global leader in business analytics, to offer banks the finest business intelligence solutions in the industry. © Copyright 2014. Computer Services, Inc. 7
- 8. EMPOWER YOUR BANK WITH THE ABILITY TO: Turn your data streams into real revenue opportunities Turn one of your most valuable assets—your volumes of data—into actionable information Discover new customer-centric insight to increase profitability Improve operational decision making across your enterprise Optimize risk management, drive growth and reduce costs through strategic analytics/intelligence
- 9. CSI IQ: CUSTOMER VIEW BANKER’S VIEW CUSTOMER VIEW VS. © Copyright 2014. Computer Services, Inc. 9 Rich, deeply detailed views of customer and account data Holistic, customer-centric view through a user-friendly, interactive and visual interface
- 10. CSI IQ: CUSTOMER VIEW Customer Search Demographic Info Account Info Location Map Relational View Interactive Street View © Copyright 2014. Computer Services, Inc. 10
- 11. Additional Services & Delivery Channels © Copyright 2014. Computer Services, Inc. 11
- 12. EMPOWERING DEVICES & BRANCHES © Copyright 2014. Computer Services, Inc. 12 Rather than being an afterthought, technology is becoming the centerpiece of branch banking, and retail bank executives will expect their IT departments to identify and implement technology-based solutions to enhance the customer experience. Source: http://www.banktech.com/channels/what-will-retail-banking-look-like-in-2020/a/d-id/1296200?
- 13. © Copyright 2014. Computer Services, Inc. 13 Convenient and portable access to information from the core Transform your bank’s branches Empower employee mobility & productivity Engage Customers In ways like never before TABLET SERVICES Engage customers in new ways Leverage tablet devices as sales and service tools
- 14. WI-FI SERVICES IMPLEMENT A SECURE WIRELESS NETWORK STRATEGY Offer customers and employees secure wireless connections that are implemented and managed by CSI. Create a secure and compliant network throughout all your bank’s branches. © Copyright 2014. Computer Services, Inc. 14 Establish in-bank access points at each branch that create both private and public Wi-Fi networks.
- 15. LEARN MORE ABOUT CSI IQ VISIT: csiweb.com/Solutions/CoreBankProcessing/CSIIQ.aspx EMAIL: getresults@csiweb.com CALL A CSI REPRESENTATIVE: 800.545.4274 © Copyright 2014. Computer Services, Inc. 15