A bit about the Dialogue App
- 1. A bit about the Dialogue App www.dialogue-app.com
- 2. Introduction The big goal Picture from Frank Jakobi on Flickr
- 3. Introduction The big goal • The big goal: more effectively connecting people with government online by making it easy to: - crowd-source ideas - collaborate on projects - discuss policy - operate participative processes
- 4. Background Built for government Picture from Seansie on Flickr
- 5. Background Built for government • Designed in conjunction with the National Academy of Public Administration (NAPA) for OMB • 508/W3C AA compliant • Refined over several projects; also frequently customised
- 6. Design principles Useful to government Technically Engaging for feasible participants
- 7. Quick walkthrough Join in: http://www.dialogue-app.com/gsa-demo Picture from badjonni on Flickr
- 8. Instantly engage with the big proposition... and others’ ideas
- 9. Browse ideas and get a feel for the conversation
- 10. Sort by latest, highest rated, most commented
- 11. Read the full text of an idea, including rationale
- 12. Interact with ideas in several ways...
- 13. Add tags Tagging helps emerge broad themes from the discussion and build consensus
- 14. Add ratings Ratings ‘bubble’ the best ideas to the top
- 15. Add comments A simple commenting system can generate useful discussions and help fine-tune ideas
- 16. Add your idea Join in the discussion with a contribution of your own
- 17. Quick case studies See it in action • Organisations wanted to host structured, productive conversations around discrete issues/policies: ➡ http://homelandsecuritydialogue.org/ input on a particular plan; customised ➡ http://www.uwrdialogue.org/ crowdsourcing ideas from community/service users; off-the-shelf
- 18. DHS wanted a custom set-up We split the discussion into themes that reflected the offline process
- 19. Range of ideas There were both broad suggestions and specialist contributions
- 20. Quick case studies DHS QHSR • Pioneering initiative – first of its kind for DHS • Three week-long stages run alongside offline work, with analysis, reporting, adjustment, outreach in between • Quick turn-around, highly scalable and secure • Custom build and consultancy to complement offline process
- 21. Quick case studies DHS QHSR • 30,000+ unique visitors • 2,977 registered users • 856 ideas; 3,174 comments; 8,425 ratings; 1,781 tags • Big organisational learnings (both culture and details like PRA)
- 22. Ideas from service users The UWR Dialogue had a highly targeted audience of service users, who brought great ideas from their own experience
- 23. Involved, positive discussion The comments and discussion around ideas helped add depth and consideration to the debate
- 24. Quick case studies UWR • Used to crowd-source ideas • Discrete, engaged audience from across the US • Meaningful, rich results over a two week process
- 25. Quick case studies UWR • 6,808 visits from 3,851 unique visitors • Participants from 1,219 US cities and every US state • 783 registered participants • 280 unique ideas, which prompted 1,056 comments, 1,538 ratings, and 262 tags.
- 26. Running your own Admin options Picture from cliff1066™ on Flickr
- 27. Easy to manage Quickly and simply perform admin tasks from the control panel
- 28. Full content management Edit site pages to provide background information and more detail
- 29. Real-time results Keep an eye on key metrics with our results dashboard
- 30. Dialogue App applications It’s great for: • Policy/issue discussions • Crowd-sourcing ideas • Project collaboration • Participative processes
- 31. Any questions? Talk to us • Get your App: www.dialogue-app.com • Ben Whitnall ben@delib.co.uk 0845 638 1848 +44 117 316 9508 Copyright Delib Ltd, Co.#5158056, registered at 35 King Street, Bristol, UK, BS1 4DZ