Accelerating IT Velocity: Agile Transformation at Dell
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Dell IT is undergoing an agile transformation to improve efficiency across its operations, which support 35,000 servers and handle 16 billion emails annually. The initiative includes application rationalization and automation, aiming for a 77% reduction in applications and increased release frequency. By the end of FY16, 84% of feature teams will be agile proficient, with a significant increase in projects adopting agile methods.
Accelerating IT Velocity: Agile Transformation at Dell
- 1. Accelerating IT Velocity Agile Transformation @ Dell JP Sarkis, VP IT Matt Smith, Executive Director IT Session MT16
- 2. We support 30 languages 160 countries 35000 servers (52% VM) 10 Tier 3 data centers globally 5500+ IT team members Dell.com is the 3rd largest online retailer on the planet 39000 Mobile phones - 23k Corporate - 16k BYOD 82% Dell on Dell infrastructure 10700 Database instances 35 factories 42PB petabytes of storage 132000 Client/PCs Dell IT at a Glance 16B Emails received annually (94% filtered as spam)
- 3. The Dell IT dilemma Rapid growth Fragmented app portfolio Strategy shift Direct Direct + retail + channel Acquisitions Integration
- 4. The Dell IT solution Application rationalization Automation Agile transformation Retire Consolidate Biz process Enhance
- 5. Our goal: 77% fewer applications • Speed to market • Reduced cost • Improved quality
- 6. Test automation Developers Code repository Build package Continuous integration Auto provision Auto deploy Provisioning UI Deployment UI Env Manifest Dev Environment Network, server, image Azure on Azure off VMware VM VM VM VM VM VM Feature/ Function Test Pre-production Performance Production Auto E2E Testing Virtual environment manager Dependency virtualization
- 7. The journey to agile 6000+ Team Members 57 cities across 22 countries 3-6 month build & deploy schedule 12 month timeline for adoption12 month timeline for adoption
- 8. Agile impact 84% of feature teams are sprinting 84% of feature teams are sprinting 75% of projects are using Agile methods 75% of projects are using Agile methods Team members have gone through Agile certification training Team members have gone through Agile certification training 886886 Feature teams reporting as Agile proficient by end of FY16 Feature teams reporting as Agile proficient by end of FY16 50%50% Increase in number of releases to date Increase in number of releases to date 246%246% Programs executing Agile methods by end of FY16 Programs executing Agile methods by end of FY16 100%100% 376376 Feature teams identified across 9 IT organizationsFeature teams identified across 9 IT organizations 84% of feature teams are sprinting 75% of projects are using Agile methods Team members have gone through Agile certification training 886 Feature teams reporting as Agile proficient by end of FY16 50% Increase in number of releases to date 246% Programs executing Agile methods by end of FY16 100% 376 Feature teams identified across 9 IT organizations
- 9. Lessons learned Operational metrics are easier to measure than cultural transformation for Agile High business engagement is necessary to application rationalization success Architecture must adapt to reap automation benefits Taking these steps can lead to simplification efforts in other areas of IT
- 10. Thank you!