This document provides an overview of normal and abnormal behaviors as well as how to handle behavioral emergencies. It discusses what is considered normal behavior and lists some specific abnormal behaviors like maladaptive behaviors that interfere with functioning. It also outlines common behavioral disorders like cognitive disorders, mood disorders, anxiety disorders, and personality disorders. The document describes how to assess and deal with behavioral emergencies, ensuring safety and rendering medical care before transporting the patient. It provides tips for dealing with challenging patients and discusses the use of restraints if needed.