Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Device Management Platforms
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The webinar presented by Steve Brasen from Enterprise Management Associates reviewed the enterprise mobile management market and compared leading mobile device management (MDM) platforms. It discussed key characteristics of preferred MDM solutions including functionality, deployment, cost advantages, and vendor strength, alongside an overview of their evaluation process. The EMA Radar report identified leading MDM vendors such as Citrix, IBM, and VMware/AirWatch, emphasizing the importance of robust features and vendor credibility.
Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Device Management Platforms
- 1. Steve Brasen Enterprise Management Associates Managing Research Director – Enterprise Mobile and Endpoint Management Empowering a Mobile Workforce An Objective Comparison of Leading Mobile Device Management Platforms March 3, 2016
- 2. Today’s Presenter Slide 2 © 2016 Enterprise Management Associates, Inc. Steve Brasen – Managing Research Director Steve's career at EMA follows 20 years of “in-the-trenches” experience in IT systems support, engineering, and management for high-technology, telecommunications, and financial institutions. Steve's primary focus area at EMA is on endpoint management topics including enterprise mobile management, client lifecycle management, desktop virtualization, and workspace management
- 3. Logistics for Today’s Webinar Slide 3 © 2016 Enterprise Management Associates, Inc. Questions • An archived version of the event recording will be available at www.enterprisemanagement.com • Log questions in the Q&A panel located on the lower right corner of your screen • Questions will be addressed during the Q&A session of the event Event recording
- 4. Steve Brasen Enterprise Management Associates Managing Research Director – Systems Management Empowering a Mobile Workforce An Objective Comparison of Leading Mobile Device Management Platforms March 3, 2016
- 5. Agenda Slide 5 © 2016 Enterprise Management Associates, Inc. • Assessing the Enterprise Mobile Management Market • The Scope of Mobile Device Management (MDM) • Characteristics of a Preferred Solution • The EMA RADAR for Mobile Device Management • Special Recognition Awards
- 6. Assessing the Enterprise Mobile Management Market • EMA segments Enterprise Mobile Management (EMM) solutions into four distinct categories: Slide 6 © 2016 Enterprise Management Associates, Inc. • Mobile Device Management (MDM) • Mobile Security Management (MSM) • Bring-Your-Own-Device (BYOD) Management • Mobile Application Management (MAM)
- 7. Assessing the Enterprise Mobile Management Market Slide 7 © 2016 Enterprise Management Associates, Inc. • EMA Radar Reports standardizes the evaluation of product sets in specific management disciplines by comparing vendor and product review elements in 5 distinct categories: • Architecture and Integration • Functionality • Deployment and Administration • Cost Advantage • Vendor Strength
- 8. The Scope of Mobile Device Management • MDM includes the critical processes necessary to ensure user devices are able to optimally and securely access and run business resources without compromising enterprise requirements Slide 8 © 2016 Enterprise Management Associates, Inc.
- 9. Characteristics of a Preferred Solution • Architecture and Integration • Centralized management console • Broad heterogeneous support • Highly scalable • Internal integration across platform • External integration with third-party management solutions • Unified endpoint management Slide 9 © 2016 Enterprise Management Associates, Inc.
- 10. Characteristics of a Preferred Solution • Functionality Slide 10 © 2016 Enterprise Management Associates, Inc. • Key device-centric management features include: Asset Management Device Provisioning Endpoint Configuration Problem Remediation Endpoint Security and Compliance
- 11. Characteristics of a Preferred Solution • Deployment and Administration • Infrastructure complexity • Agent deployments • Intuitive console interface • Role-based management • Vendor platform support • Vendor support for user community Slide 11 © 2016 Enterprise Management Associates, Inc.
- 12. Characteristics of a Preferred Solution • Cost Advantage Slide 12 © 2016 Enterprise Management Associates, Inc. • Pricing models should be easy to understand subscription vs. perpetual licenses “per user” vs. “per device” • Minimal infrastructure requirements • Modular and integrated • Maintenance included or minimal cost
- 13. Characteristics of a Preferred Solution Slide 13 © 2016 Enterprise Management Associates, Inc. • Vendor Strength • Vendor and product set should have long-term viability. Financially strong Reinvests in research and development • Extensive partnerships Market channels Strategic development • Strong vision and strategy • Market credibility
- 14. The EMA RADAR Report for Mobile Device Management • EMA MDM RADAR Evaluation Process • Develop list of critical MDM features and capabilities • Establish KPIs Slide 14 © 2016 Enterprise Management Associates, Inc. VALUE • Determine Qualifying capabilities • Identify candidates • Submit questionnaire to candidates • More than 150 points of comparison • Vet responses to ensure accuracy • Conduct customer interviews • Analyze and score results
- 15. The EMA RADAR Report for Mobile Device Management • Feature Eligibility • Features must have been generally available with the solution set at the time of the evaluation • Features must have been self-contained within the included package sets • Features must have been clearly documented in publically available resources (such as user manuals or technical papers) for verification Slide 15 © 2016 Enterprise Management Associates, Inc.
- 16. The EMA RADAR Report for Mobile Device Management • Financial Evaluation • Cost elements include: License or subscription costs Any additional hardware or software infrastructure costs Maintenance costs Slide 16 © 2016 Enterprise Management Associates, Inc. Small Business Medium Business Large Business Short-Term 100 users (140 devices) Over 3 years 1,000 users (1,400 devices) Over 3 years 10,000 users (14,000 devices) Over 3 years Long-Term 100 users (140 devices) Over 7 years 1,000 users (1,400 devices) Over 7 years 10,000 users (14,000 devices) Over 7 years
- 17. The EMA RADAR Report for Mobile Device Management Slide 17 © 2016 Enterprise Management Associates, Inc. • EMA MDM RADAR Report market landscape chart • Solution Impact combines scores for Functionality and Architecture & Integration • Deployment Cost Efficiency combines scores for Cost Advantage and Deployment and Administration • Vendor Strength is represented by the size of each bubble
- 18. The EMA RADAR Report for Mobile Device Management Slide 18 © 2016 Enterprise Management Associates, Inc. • MDM Value Leaders • Citrix • IBM • MobileIron • SOTI • VMware/AirWatch • MDM Strong Value • CA Technologies • HEAT Software • JAMF Software • Kaseya • LANDESK • ManageEngine (Zoho) • Sophos
- 19. Special Recognition Awards Slide 19 © 2016 Enterprise Management Associates, Inc. • Special recognition awards identify vendors that deliver a specific area of strength and/or unique areas of innovation
- 20. Slide 20 © 2016 Enterprise Management Associates, Inc. EMA Radar ™ for MDM Now Available Learn more & access report at www.enterprisemanagement.com/research