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Addis Ababa medical business College
Department of Information Technology
for level II trainee
Update and document operational
procedures
By jaleto sunkemo
15/11/2014
Learning outcomes
LO1:- Assess technical and user documentation
LO2:- update procedures
LO3:-update documentation
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
Update and document
operational procedures
LO2:-update procedures
update and document.pptx
update and document.pptx
Who needs SOP’s?
The person who will perform a particular job such as:
managers
Engineers
Planners
safety officers
company representatives
anybody performing the work.
Cont…
A standard operating procedure (SOP) document
guides new as well as current employees on how to
carry out routine tasks and maintain consistency and
quality throughout business operations.
When do you use SOP’s?
 Every Day
 In preparation for an audit/review
 During an audit/review
 Orienting new staff
 Annual training
update and document.pptx
update and document.pptx
Why do you Need Standard Operating Procedures
(SOP)?
1. Time-saving
2. Ensure the safety of employees
3. Improved communication
4. Maintains Organizational Knowledge
Update and document
operational procedures
Lo3: update documentation
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
update and document.pptx
1.Computer management system
2.Library management system
How to write and prepare
the documentation
Step by step
Steps…
 Generate a list of your business processes
 tart with why( know the objectives)
 choose a format
 Identify your audience
 Collaborate with employees
 Get down to writing
 Distribution
 Make them living documents
THANK YOU FOR
ATTENTION

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update and document.pptx

  • 1. Addis Ababa medical business College Department of Information Technology for level II trainee Update and document operational procedures By jaleto sunkemo 15/11/2014
  • 2. Learning outcomes LO1:- Assess technical and user documentation LO2:- update procedures LO3:-update documentation
  • 27. Update and document operational procedures LO2:-update procedures
  • 30. Who needs SOP’s? The person who will perform a particular job such as: managers Engineers Planners safety officers company representatives anybody performing the work.
  • 31. Cont… A standard operating procedure (SOP) document guides new as well as current employees on how to carry out routine tasks and maintain consistency and quality throughout business operations.
  • 32. When do you use SOP’s?  Every Day  In preparation for an audit/review  During an audit/review  Orienting new staff  Annual training
  • 35. Why do you Need Standard Operating Procedures (SOP)? 1. Time-saving 2. Ensure the safety of employees 3. Improved communication 4. Maintains Organizational Knowledge
  • 36. Update and document operational procedures Lo3: update documentation
  • 51. How to write and prepare the documentation Step by step
  • 52. Steps…  Generate a list of your business processes  tart with why( know the objectives)  choose a format  Identify your audience  Collaborate with employees  Get down to writing  Distribution  Make them living documents