As an EnterpriseOne implementation matures, system changes are introduced. Typical changes include: Minor enhancements targeted for business users, non-critical bug fixes Major enhancements such as custom features/functionality Vendor mandated software updates Key roles/departments involved with change management: Business analysts - managing and prioritizing change requests for approval, providing functional specifications and testing changes, and developing and maintaining related documentation IT staff - developing and implementing technical specifications for changes, migrating changes, and supporting changes Management - approving changes and overseeing internal and external system audits