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Use Checklists
Faster,
Fewer Errors,
Less Fatigue
The problem, part 1
Complexity
Tickets have many steps:
“It's hard to keep all this in
my head at once.”
Solutions involve many
technologies:
“How & What did I use to
Solve this last time?”
“Holy Canolli! That’s as complex as HTML, Java,
jQuery, Angular, CSS3,NodeJS, APIs all mashed
together”
The problem, part 2
Communications
Fewer Silos at our
Companies
“I need to chat up Dept X
about those images on the
website before they launch
it!@”
Don’t forget to coordinate with The Other Department!
The problem, part 3 (three?!)
Switching Tasks
Time/Mental Energy
costs for switching
“What was I doing before
I switched to that
Critical/Urgent ticket?”
“What was my next step
on this ticket before I
answered those
questions on IM?”
Solution:
Use
Checklists!
For a better work life
Write it Down.
Share it.
Implementation
/ Demo
http://abstractspoon.weebly.com/
Impact
Better Time Management,
MORE Tickets Done,
Less Back-and-Forth,
Happier Clients & Happier You
max growth

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