"Win-Win-Win: How Customers, Vendors and Developers are working together in getting the most out of Drupal community" by Mikko Hämäläinen
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The document discusses the collaborative environment of the Drupal community, highlighting the roles of customers, vendors, and developers in its success. It outlines the history, relevance, and growth of Drupal, a content management framework, and details the supportive ecosystem fostered by the Drupal Association and various organizations. Case studies of Finnish organizations illustrate how active participation in the community benefits both users and the development of the platform.
"Win-Win-Win: How Customers, Vendors and Developers are working together in getting the most out of Drupal community" by Mikko Hämäläinen
- 1. Win-Win-Win How Customers, Vendors and Developers are working together in getting the most out of Drupal community Mikko Hämäläinen Druid Oy
- 2. About me I’m Mikko Hämäläinen, the CEO of Druid, a Finnish Drupal company. Facts about me ● Graduated as a BSc in SW engineer in 2004 ● Ended up doing open source web development related stuff for 20 years. Mostly sales. ● Agile and Teal fanboy ● Dog person
- 3. About Druid Druid is a software company that specializes in delivering customer web services with Drupal and other open source technologies. ● Founded in 2012 by five software engineers ● Business was based on Drupal and agile delivery methods. Nowadays Drupal + React is the default stack. ● Active in Drupal community since the beginning ● Customers include multiple cities, healthcare providers and private companies that needed self service portals
- 4. Drupal
- 5. Content Management Tool ● Content Management Systems are one of the backbones of modern web - around 66% all sites is run by one ● Typically they are used to create and update web sites, but can also be used for wide variety of other tasks such as self-service portals, webshops etc. ● Drupal is a Content Management Framework– less ready out of the box but highly customizable ● Other well known CMS systems include Wordpress, Joomla ja Liferay
- 6. History ● Drupal was created by a Belgian developer Driers Buytaert for an university project message board / forum in 1998 ● After gaining some popularity Dries decided to open source it and Drupal was born. Name comes from a Dutch word Dorpje meaning a small village ● Howard Dean’s campaign site in 2003 helped Drupal to get momentum and has been very popular choice for high-traffic sites during 2010’s
- 7. What makes Drupal relevant ● GPL licensed ● A content management framework – not just for websites ● Enterprisey – one of the few CMS’ to play in the “big league” ● Built with best practices and extensibility in mind ○ Relatively small core + huge amount (11,037 for D8 only) of contributed modules ● Uses PHP and Symfony framework ● Has probably the largest open source development community in the world
- 8. Who uses Drupal Drupal excels in high-volume sites with plenty of integrations. ● Cities and Governments ● Educational institutions ● Large corporations ● Custom web stores and self service portals
- 11. Associations support the community ● Drupal Association is a nonprofit organization funded by individual and corporate donations ● Mission is to foster Drupal software project and the community ● Main focuses are ○ Drupal.org - the online home of the Drupal community ○ DrupalCon - an annual international conference. In addition to DA there are 29 independent local Drupal associations that work on the national level
- 12. Developers
- 13. Making things happen ● Collaboration happens through drupal.org and Git ● Some focus on Drupal Core development and some create and maintain modules ● Plenty of other ways to contribute: organizing events, giving presentations, translating etc. ● Community is very inclusive and special effort is made to keep it so ● There’s no hard line between developers and agency heads: many companies are founded by techies and everyone mingles freely in Drupal events
- 14. Growth of the community Source: Driers Buytaert, https://dri.es/drupal-contributor-statistics-2011
- 15. After 10 years ● As the platform has matured, the number of contributors has stabilized ● In 2021 there were ○ 7,420 individual contributors ○ 1,186 organizational contributors ○ 23,882 issues "fixed" or "closed" ○ 3,779 projects worked on ● Small drop compared to previous years might be caused by COVID- 19
- 17. Companies
- 18. Agency perspective ● While the competition is sometimes fierce between the Drupal Agencies, they also collaborate a lot on both national and international level ● As long as Drupal is doing well, the agencies are doing well ● In addition to agencies, there are subcontractors, PaaS, SaaS and other service providers in the ecosystem ● The companies have their focus in the future: ○ training new developers ○ ensure the product serves the customers ○ spreading the word
- 19. How companies contribute ● Agencies have most of the resources: time, money and developers ● Companies can allocate developer time to contribution work. Some of the issues are fixed during normal customer work and the companies only sponsor the time to commit the fix, but sometimes developers are allocated 100% to contrib work ● Sponsoring Drupal events ● Participating and sponsoring national and the international Drupal associations ● Training and other educational work
- 20. Customers
- 21. Customers and Drupal development ● Most of the site owners experience Drupal through their selected agencies, but some customers are more involved and have a presence at Drupal.org ● There are 63 organizations listed at Drupal.org that have tagged themselves as end users of Drupal and have offices in Finland ● Drupal.org has an issue credit system where a solved issue gives attribution to the developer, the agency and the customer who paid for the work
- 22. Benefiting from the community ● Open Source is a stable platform for business critical applications ● Being part of the Drupal community benefits the customer in several ways ○ independence from agencies ○ building a positive relationship with the developers ○ understanding Drupal development plans ● Steering the development effort through commissions and contributions ● Drupal has a community driven professional security team
- 24. Case Yleisradio ● Finnish Broadcasting Company YLE has been a Drupal user for almost 20 years ● Their staff has participated in several Drupal events over the years ● One of the essential Drupal 7 modules, Organic Groups, was commissioned by YLE in 2004 ● YLE has several people listed at Drupal.org and gets constantly credited for contributions
- 26. Case Turku ● City of Turku started a website renewal project in 2014 using Drupal 7 ● They decided to publish the source code and modules for anyone interested in using their work ● Turku owned the project but the development of KADA-platform was mostly done by three Drupal vendors ● Several Finnish cities (Jyväskylä, Pori, Varkaus, Imatra) adopted Turku’s Drupal codebase and created their own websites using it
- 27. Questions?
Editor's Notes
- #6: Tällä hetkellä noin 1,2% Internetin kaikista sivuista toteutettu Drupalilla (> 1M aktiivista asennusta)
- #7: https://www.drupal.org/project/documentation/issues/297523
- #9: Tällä hetkellä noin 1,2% Internetin kaikista sivuista toteutettu Drupalilla (> 1M aktiivista asennusta)
- #15: https://dri.es/drupal-contributor-statistics-2011
- #22: http://vintti.yle.fi/yle.fi/blogit.yle.fi/avoin-yle1c8b.html?page=11
- #25: http://vintti.yle.fi/yle.fi/blogit.yle.fi/avoin-yle1c8b.html?page=11 https://www.drupal.org/yle-finnish-broadcasting-company#org-page-issue-credit
- #29: Tarjous