How To Train Your Computer - Peter Walker

HOWTOTRAINYOUR COMPUTER
A.I. - ‘Bots, Intelligent Assistants and Deep Learning
Contact Info: Peter Walker
http://WalkerTechArts.com
walkertecharts
petermwalker
peterwalkertexas
peter.walker@walkertecharts.com
Thursday, August 18, 16

HYPE CYCLE
represents the maturity, adoption and social application of speciﬁc technologies.
https://en.m.wikipedia.org/wiki/Hype_cycle

Early publicity produces a number of success stories, often
accompanied by scores of failures. Some companies take
action; most don't.
PEAK OF INFLATED EXPECTATIONS
SLOPE OF ENLIGHTENMENT
More instances of how the technology can beneﬁt the enterprise start to
crystallize and become more widely understood. Second and third
generation products appear from technology providers. More enterprises
fund pilots; conservative companies remain cautious.

GARTNER HYPE CYCLE FOR EMERGINGTECH
represents the maturity, adoption and social application of speciﬁc technologies.
http://www.zdnet.com/article/artiﬁcial-intelligence-in-business-the-state-of-play-and-future-prospects/

• AutonomousVehicles
• Bioacoustic Sensing
• Biochips
• Brain-Computer Interface
• Digital Dexterity
• Human Augmentation
• Machine Learning
• Neurobusiness
RELEVANT EMERGINGTECHNOLOGIES
• People-Literate Technology
• Quantum Computing
• Smart Advisors
• Smart Dust
• Smart Robots
•Virtual Personal Assistants
•Virtual Reality
•Volumetric and Holographic Displays

WHY IS A.I.
TAKING OFF?

Nvidia's Jetson TK1 is a Tegra K1-based board designed for developing and deploying compute-
intensive systems for computer vision, robotics, medicine and other AI/automation applications.
Image: Nvidia

IBM's 4,096-core SyNAPSE neurosynaptic chip (top) is designed for low power consumption: the lower
image shows the cool SyNAPSE processor next to hot FPGA chips that are feeding it with data.
Image: IBM

New CPU fabrication processes will be required to take
computing beyond the 'classic' Moore's Law era.

Machine Intelligence LANDSCAPE
Image: Shivon Zilis/Bloomberg Beta

Automates basic tasks so
that they can be done
more quickly and cheaply.
Ex. Medical IoT - wearables
ASSISTED INTELLIGENCE
https://www.technologyreview.com/s/601732/ai-drives-better-business-decisions/

Helps people make more
effective decisions based on
their circumstances.
Ex. A bank loan ofﬁcer
accessing credit risk
AUGMENTED INTELLIGENCE

The human is no longer in
the loop, hands over control
to the machine.
Ex. Driverless car
AUTONOMOUS INTELLIGENCE

DEEP LEARNING

Alpha Go beats the world’s best Go players in 2015.
https://medium.com/@atduskgreg/power-to-the-people-how-one-unknown-group-of-researchers-holds-
the-key-to-using-ai-to-solve-real-cc9e75b1f334?imm_mid=0e5a70&cmp=em-design-na-na-

IBM Watson on Jeopardy

“I thought, if only we had a blackboard where I could erase a number and write a
new number in, and everything would recalculate.” — Dan Bricklin, bored Harvard
Business School Student

Humans don’t like being told what to do by a robot.They enjoy interactions much
more, and are willing to spend more time training the robot if they are in charge
of the interaction. No “Oracle”. Ex. - M.D. diagnosis

NEXT BRAND FRONTIER

The tech industry has experienced several paradigm shifts in the
way people interact with computers and the Internet.
•Wave 1 (mid-90s):The gold rush for Web sites, when companies rose to help build sites.
•Wave 2 (mid-2000s): Mobile apps were the next big trend and businesses popped up to
develop them.
•Wave 3 (now): Chat solutions - there will be an emergence in businesses with solutions,
affecting customer service, call centers, and later down the line, all customer touchpoints
with brands.
TheThird Wave in High-Tech Communications
http://www.mediapost.com/publications/article/273371/the-next-brand-frontier-ai-chat-and-mobile-
app.html

• Facebook Messenger
• Snapchat
• WhatsApp
• Kik
• WeChat
• Viber
MESSAGING APP INTEGRATIONS
http://www.mediapost.com/publications/article/273371/the-next-brand-frontier-ai-chat-and-mobile-
Services being merged
together within messaging
apps as APIs talk to each
other.
Ex. Snapcash - Square
Uber - Messenger

Chatbots - programs that respond to natural language text and
fulﬁll commands, powered by artiﬁcial intelligence.
•WeChat - used by companies as their primary channel to advertise and
communicate with customers.
• People can take actions like texting-in questions instead of having to
scour websites for information or products.
• Chatbots will soon allow brands to scale one-to-one conversations with
consumers and deliver rich, personalized experiences spanning e-
commerce to customer service.
CHATBOTS

OTHER ARTIFICIAL INTELLIGENCE
USES IN MARKETING

Ex. Under Armour - IBM
Watson
Combines user data with 3rd
party data and research.
RECOMMENDATIONS/ CONTENT CURATION
https://econsultancy.com/blog/67745-15-examples-of-artiﬁcial-intelligence-in-marketing/

Ex. Google with RankBrain
Interpreting search queries.
SEARCH ENGINES

Ex. Banks & Retailers
(Neiman Marcus) who have
had breaches on
usernames and passwords
as protection. Finds
anomalies in behavior.
PREVENTING FRAUD AND DATA BREACHES

Facebook AI Research -
Deep Learning (recognizing
patterns)
SOCIAL SEMANTICS

Intelligent image
recognition and cropping,
algorithmic pallette and
typography selection - The
Grid is using AI in certain
areas to effectively
automate web design.
WEBSITE DESIGN

Ex. USAA with Safron/ Intel
Analyzing thousands of factors
allows the matching of broad
patterns of customer behavior to
those of individual members.
PREDICTIVE CUSTOMER SERVICE

Ex.Target
As Andrew Ng, Chief Scientist at
Baidu Research, tells
Wired, “Deep learning [is] able
to handle more signal for better
detection of trends in user
behavior. Serving ads is basically
running a recommendation
engine, which deep learning does
well.”
ADTARGETING

Ex. Skype Translator; Siri,
Cortana; Baidu. Speech
recognition is particularly
important in the Chinese
market, where using a
keyboard to type small and
intricate characters can be
laborious.
SPEECH RECOGNITION

Ex. Google Photos;
Snapchat Face Swap. Coolest
implementation of image
recognition - DuLight from
Baidu. Designed for the visually
impaired, this early prototype
recognizes what is in front of the
wearer and then describes it
back to them.
IMAGE RECOGNITION

Ex.Wearables; Smart
Home; Video & Images.
Important points - Data
Collection (user behaviors and
transactions); Channel
optimization (Great UX and UI
with measurement and testing)
INTERNET OFTHINGS
http://marketingland.com/marketers-must-learn-hard-lessons-mobile-succeed-iot-182825

Your.MD - AI-powered Doctor Diagnosis on Messenger Via Chatbot
http://hitconsultant.net/2016/04/29/md-launches-ai-powered-doctor-diagnosis-facebook-messenger-via-
chatbot/

Health Questions
1. What’s wrong with me?
2. What’s the most likely
solution?
3. What services are available
to help me get better?
YOUR.MD’S A.I.
chatbot/

5 Key Areas
1. Prescription medicines
2. Mental health
3. Telemedicine
4.Specialist services from the
NHS
5. Integration with other
self-care apps
YOUR.MD’S A.I.
chatbot/

Service access on chat:
• Slack
• Facebook Messenger
• WeChat
• Kik
• Telegram
• Samsung S Health
YOUR.MD’S A.I.
chatbot/

HOWTO DO A.I.

IFTTT - ifttt.com
Zapier - zapier.com
Scribe - scribesoft.com
Ex. CRM system with
anayltics or a mailing tool.
OUT-OF-THE-BOX SOLUTIONS
http://venturebeat.com/2016/06/05/how-bot-to-bot-could-soon-replace-apis/

Lesson 1: Pick a
platform that is easy
Node - nodejs.org
Go - golang.org
Rails - rubyonrails.org
6 LESSONS FROM BUILDING A CHATBOT
http://venturebeat.com/2016/07/18/6-lessons-from-building-my-own-chatbot/

Lesson 2: Use a bot-as-
a-service platform (BaaS)
Meya.ai - free with
online editor; Messenger
support, Slack contact
Others - Repey.ai;
Smooch.io; Messenger Wit

Meya.ai Meya has abstracted all the bot operations into a simple
markup language built off the idea of states (e.g., operations the bot
or user does) and ﬂows (e.g., collections of states that go from one
to the next).
The language allows the programmer to create easy-to-follow
workﬂows built off a number of components corresponding to
basic programming operations — such as outputting text, taking
text input, and comparing a variable with a reference value.

Lesson 3: Your platform
dictates your distribution
and your capabilities
Intergrate with SMS, Slack,
Facebook,WhatsApp, etc.

Lesson 4: Buttons beat A.I.
A.I. is not the reason people use
bots. People use bots because
messaging can often be a faster
and simpler experience than
navigating a new website or
downloading yet another app.

Lesson 5: The interaction
is the UX
1. Focus on the user’s intent
2. Remember context
3. Personalize
4. Optimize for speed
5. Use graphics to provide
rich experiences

Lesson 6: Use reusable
patterns
For a developer, this means a faster
build-measure-learn loop on each
new project, which means more
focus on the high-value business
purposes of your bot and less on the
plumbing. If you do multiple projects,
you can copy out particular patterns
and save them for later projects.

Lesson 6a: Test, test, test
An easy, low-cost option for user
testing is to recruit U.S.-based
people through Amazon’s
Mechanical Turk service, and ask
them to try out speciﬁc features
on your bot and give brutally
honest feedback about what they
don’t like.

wit.ai
https://www.sitepoint.com/ﬁve-simple-ways-to-build-artiﬁcial-intelligence-in-2016/

Wit.ai has two main elements to it that you set up within your app –
intents and entities. An intent is what action an instruction should take
(e.g. turn on a light). An entity is a speciﬁc object or piece of information
that our AI needs to know about to enact that intent (e.g. which light? Is
it a smart light? Should it understand particular colors the light can
switch to?).
There is a Wit.ai API for developers of iOS,Android, Node.js, Raspberry
Pi, Ruby, Python, C, Rust and Windows Phone. It even has a JavaScript
plugin for front end developers.
WIT.AI

api.ai

Api.ai is another service which provides similar capabilities to Wit.ai,
with intents and entities. Just like Wit.ai,Api.ai is free to use.
Api.ai has SDKs for Android, iOS, the Apple Watch, Node.js,
Cordova, Unity, C#, Xamarin,Windows Phone, Python and JavaScript.
It also can be integrated with Amazon’s Echo and Microsoft’s
Cortana.
API.AI

Jasper - Raspberry Pi (Python)

Clarifai

Clarifai is an artiﬁcial intelligence service that can recognize image
and video content. It has its own deep learning engine that
continuously improves with every use.
Clarifai has both a REST API that could be integrated with your
preferred language along with a Python, Java and Node.js API.Their
service is free for up to 5000 uses a month.
CLARIFAI

Fancy Hands

M, Facebook Messenger’s AI assistant, works via a mix of both artiﬁcial intelligence
and a team of human helpers that train the system.These human helpers provide
more intelligence to make up for where AI’s current capabilities fall short. You can
get access to your own human army of helpers via Fancy Hands.
This can be an exciting option for developers who are focused on the personal
assistant angle but need more than current AI alone can provide. Fancy Hands
have an API for developers to connect their own app to request Fancy Hand’s
services.
The Fancy Hands SDK is available for Python, Ruby, Java, PHP, Node.js and Go.
FANCY HANDS

Contact Info: Peter Walker
http://WalkerTechArts.com
walkertecharts
petermwalker
peterwalkertexas
peter.walker@walkertecharts.com

How To Train Your Computer - Peter Walker

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