Basics on Management Concepts.
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This document provides an introduction to management concepts and organizations. It defines a manager as someone who coordinates and oversees the work of others to accomplish organizational goals. Managers perform three main roles - interpersonal, informational, and decisional. The skills needed for management include technical, human, and conceptual abilities. Additionally, the document outlines how the manager's job is changing with greater emphasis on customers, innovation, and teamwork. It defines an organization and explores why studying management is important for all workers.
Basics on Management Concepts.
- 1. MANAGEMENT CONCEPTS Introduction to Management and Organizations
- 2. ACKNOWLEDGEMENT Introduction to management and organizations, Prentice Hall ~ 9th edition. - Robbins, Stephen P, and Coulter, Mary
- 3. WHO ARE MANAGERS? Manager Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.
- 5. WHAT IS MANAGEMENT? Management involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively.
- 7. WHAT DO MANAGERS DO? Management Roles Approach (Mintzberg) Interpersonal roles Figurehead, leader, liaison Informational roles Monitor, disseminator, spokesperson Decisional roles Entrepreneur, Disturbance handler, resource allocator, negotiator
- 8. MANAGEMENT SKILLS APPROACH (ROBERT L. KATZ)
- 9. HOW THE MANAGER’S JOB IS CHANGING The Increasing Importance of Customers Customers: the reason that organizations exist Managing customer relationships is the responsibility of all managers and employees. Consistent high quality customer service is essential for survival. Innovation Doing things differently, exploring new territory, and taking risks Managers should encourage employees to be aware of and act on opportunities for innovation.
- 10. WHAT IS AN ORGANIZATION? An Organization Defined A deliberate arrangement of people to accomplish some specific purpose (that individuals independently could not accomplish alone). Common Characteristics of Organizations
- 12. WHY STUDY MANAGEMENT? The Value of Studying Management The universality of management Good management is needed in all organizations.
- 13. The reality of work Employees either manage or are managed. • Rewards and challenges of being a manager