Design Thinking - Creativity, Manifesting and Ethics
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The document discusses the three core design activities: creativity, manifesting, and ethics. It emphasizes the importance of a recursive approach to creativity in design and highlights practical recommendations such as asking critical design questions, creating boundary objects for stakeholder engagement, and incorporating ethical considerations in user stories. The intent is to ensure designs are responsible and considerate of future impacts on users and communities.
Design Thinking - Creativity, Manifesting and Ethics
- 1. 3 CORE DESIGN ACTIVITIES: 1- CREATIVITY 2- MANIFESTING 3- ETHICS © John Knight - 2013
- 2. CREATIVITY There is arguably something unique about designers
- 4. ANALYSIS EVALUATION IMAGINATION RECURSION However, Creativity is recursive…….it goes round
- 5. TRIANGLUATION And good creativity goes beyond ‘pure design’ issues Feasibility Scope Market Cost TTM Legislation Innovation Economics
- 6. Continually ask the 12 Questions for Design: 1. What is the problem/opportunity? 2. Are the risks known/mitigated? 3. What is possible/impossible? 4. What is fixed/changeable? 5. What is the design brief? 6. What is the likely future impact predictable? 7. What are the elements of design? 8. How is value created/consumed 9. What happens after design? 10. What solutions are there? 11. Is the proposed design successful? 12. What is the design rationale? Practical recommendation
- 7. MANIFESTING The doing is as important as the thinking….
- 8. MANIFESTATION ‘The action of making manifest; †exposition, explanation (obs.); the fact of being manifested; the demonstration, revelation, or display of the existence, presence, qualities, or nature of some person or thing.’ OED And the real value of DesignThinking is…….
- 9. BLUEPRINTS MODELS SKETCHES DOCUMENTS MANIFESTING Design Doing is manifesting DesignThinking….
- 10. Such manifestations are akin to Boundary Objects ‘A boundary object is a concept in boundary object is a concept in sociology to describe information used in different ways by different communities.They are plastic, interpreted differently across communities but with enough immutable content to maintain integrity.The concept was introduced by Susan Leigh Star and James R. Griesemer in a 1989 publication (p. 393):’ Wikipedia
- 11. Create and communicate thinking through boundary objects as early as possible and ensure involvement and buy-in among stakeholders Practical recommendation
- 12. ETHICS Designing for others arguably necessitates responsibility
- 14. Design’s intent and impact can be more or less explicit ‘NewYork's Long Island highway overpasses were deliberately designed by Robert Moses so as to be too low to allow passage beneath them by public buses.This design decision was also a political decision, and the technical arrangement it put in place was also a political arrangement….low overpasses effectively denied poor people and racial minorities…access to the public park and beaches.’ Winner, 1980
- 15. HOWEVER, ACCOUNTING FUTURE IMPACT INTO DESIGN IS DIFFICULT
- 16. Create user stories that account for impact based on ethical principles such as: • Autonomy • Fairness • Non-maleficence • Beneficence Practical recommendation
- 17. Example Universal User Stories: As a user I can tailor my experience to meet my needs without loss of quality As a user my experience is effective, efficient and satisfying throughout the product/service lifecycle As a user I am enabled to be fully in control of my experience and learn from it. As a user I derive sustainable value and benefit from my experience. As a user I am made aware of potential harm and protected from it. As a user my freedom and the respect for others is enhanced. As a user I am able to provide feedback in anonymity. Practical recommendation (2)