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Evolution of a Brand




      Roll No.         Name
      FT13170          Shouvik Das
      FT13224          Ishani Sircar
      FT13312          Arjun Choudhry
      FT13351          Namita Joshi
      FT13389          Vikrant Vijay Mahajan
      FT13466          Ruchika Salhotra
Our way forward
• What is a brand?
• Motivation behind “Intel Inside” campaign
• How much did the campaign succeed
• Core values of Intel
• Evolution of Intel advertisement.
• The Blue man group advertisements a success.
• The Logo
• Our view on whether the company should extend the Intel
  inside to other products
• What it takes to brand an ingredient
• Our view on whether any other manufacturer have pulled
  off as Intel did.
What is a brand?
• “A name, term, design, symbol, or any other feature that ie seller's
  good or service as distinct from those of other sellers. The legal
  term for brand is trademark. A brand may identify one item, a
  family of items, or all items of that seller. If used for the firm as a
  whole, the preferred term is trade name.” - AMA

• Brand exists at 2 levels - Head (Tangible) and Heart (Intangible)
• Brand is DIODVAC
   – Delivering what is purported to quality.
   – Identity and Ownership ,
   – Differentiation over others
   – Value addition
   – Confidence
What was the original
motivation behind launching
  Intel Inside campaign?
The Genesis

• The court’s verdict was not in the favor of Company
  and thus it could no more carry forward the original
  “386” as its identity to which customers related.
• Since the name could not be patented the company
  ran in great dangers that the name would be used by
  most of the competitors who would encash on Intel’s
  Brand name.
• To differentiate the product from the herd where
  competing products carried same or similar names
The Genesis Continued…

• To let the customers out of the product
  “alphabet soup” that made establishing a POD
  and distinct brand identity difficult
• To reduce the buyer’s power by directly
  connecting to the direct users.
• To maintain their brand equity
Brand positioning

• Who am I?
• What’s in me?
  More importantly
• What makes it more desirable than others?
For brand positioning

• If emotive values are important–it should
  influence the way the statement is written
• If change is needed, give as careful
  consideration to change as done for the
  original statement
Intel successfully implemented
      Brand Positioning by:

•   Establishing category membership
•   Identifying and choosing POPs n PODs
•   Communicating and establishing POPs n PODs
•   Sustaining and evolving POPs n PODs
Positioning was done taking
       the following into
         consideration
• Competitive- The first print ad focused on promoting
  Intel as “the world’s leader in microprocessor design
  and development”
• Persuasive- The ads reassured the reader “you’ve got
  unquestioned compatibility and unparalleled quality”
• Sustainable- A print ad also claimed “ Affordable
  powersource for today’s software” and “Room for the
  future”
• In a user friendly language- The ‘Room for the future’
  ad was too careful not to use any “technospeak”
What has been the brand promise in all of Intel’s
  campaign through the years – Lewnes claims
  that “the core values of the brand have been
   consistent all along” – What are these core
  values and how has the company advertising
               evolved over time ?
Consumer conversion model
         and positioning
•   Unaware
•   Name awareness
•   Brand familiarity
•   Trial
•   Acceptance
•   Usage
•   Regular usage
•   Mental map  Core brand values Brand
    mantra
Designing of Brand mantra
• Emotional Modifier- Authentic
• Descriptive Modifier- Technology
• Brand functions- Performance
Intel’s core values
• Technology
• Performance
• Safety in Authenticity
Evolution of Intel’s
           advertisements
• 'Intel Inside' campaign where it convinced consumers to buy PCs
  equipped with Intel's microprocessors, in 1991
• Bunny People ad campaign that featured Intel's engineers in bunny
  suits for marketing its Intel MMX technology, in 1997
• Blue Man Group ads for promoting its Pentium and Celeron
  processors, in 2001
• The Blue Man Group for their Pentium 4 processor and their “Alien”
  series of commercials.
• Used humor as an element for promoting its Centrino mobile
  technology platform, in 2005.
• Created 8 page inserts in major news papers that urged the wired
  world to “unwire”- Untangle, Uncompromise, Unburden, Unstress
  to promote wireless Centrino platform
• Rebranded itself by launching the 'Leap Ahead' campaign in
  2005 to signify the leap it had taken in technology, in
  education, manufacturing, and social responsibility.
• 'Multiply' campaign to promote its Core 2 Duo processors, in
  September 2006
• Despite achieving unprecedented success through these
  campaigns, Intel went ahead with launching the 'Sponsors of
  Tomorrow' campaign that focused on promoting the 'Intel'
  brand and received mixed reactions
• Ann Lewnes, a high ranking member of the Intel team, said
  herself, “If no one thinks a campaign is crazy, then maybe we
  haven’t gone far enough.”
What do you think of the Blue Man
 group advertisements ? Why was
   this considered as one of the
biggest advertising breakthroughs –
   Do you agree to the direction
Blue Man Group
        Advertisements

• Trio of Spokespeople that first appeared on TV
  for Pentium III advertisement.
• Performed acrobatic and musical stunts that
  reinforced the number III.
• Blue Man Group advertisements further used
  for Pentium IV and Centrino
• Continuity between the two phases – as the
  newer one phases out the older one.
• As per the market research, Blue man group
  ads scored high among the Pentium IV’s target
  audience of well educated, middle to upper
  income PC consumers
• The ad positioned Pentium IV as a chip that
  enhance media and internet applications.
  “Center of your digital world “
CBBE and Positioning
Intel created Brand knowledge
      that lead to salience
        Brand awareness
          Brand Image
Resonance- that made
    brand more desirable
•   How ?
•   Whom do I appeal to?
•   Why do people find me appealing?
•   Why am I different?
•   How do I need to change?
•   What relationship do I have with them?
•   How do I express myself?
•   What is my personality?
Brand Equity
• Achieved through a synthesis of all
  elements, physical, aesthetic, rational and
  Emotional
• End result= Appropriate+ Differentiated+
  Relevant
• Determinants are-
Customer is aware and familiar
Customer holds some strong, favorable and
  unique brand associations in memory
Brand Gestalt

                Logo
                        Country of Origin
Visual            Physical      Brand
Appearance       products       Customer
Brand            Attributes
                    BrB         relationship
Personality       Quality
                    Uses      Emotional
   User Imagery               benefits
          Tangible Benefits
From a consumer perspective how does
  the Intel Inside logo affect your PC buying
  decisions ?
The Logo

•   It created a perception that CPUs were most important component of a computer.

•   The point that there are significant differences in performance across chips was brought
    up.

•   Customers perceive a strong brand could reduce the risk associated with purchase.

•   Customers who buy PCs with Intel Chips are thought as..

     •   Modern
     •   High tech
     •   In the know of things.
Should the company extend the “Intel Inside “
 branding campaign to other non PC categories
 such as Cell Phones & PDAs? Why or Why not?
Our View

• YES..They should.

• PDAS, phones, cameras, mp3 players and other devices are
  gradually converging into a single device whose computing power
  will gradually grow.

• Intel has created a strong brand equity over the period of last 10-12
  years. It will be in best interests of the company to leverage this
  equity they already have in the market

• Help creating a position for itself in the changing market conditions
  .
What does it take to brand an ingredient ? Can
 any company pull it off in any product
 category ?
What it takes…
•   1.   Customer Perception:
•   2.   Superior & Differentiable
•   3.   Distinct symbol representation
•   4.   Understanding of Benefits.

No, Above requirements must be fulfilled but it
 is not category dependent.
Could another Component manufacturer have
 pulled off a similar feat in PC Category or any
                 other category ?
We think…
• Difficult for any other component
  manufacturers to pull it off successfully
• As only consumer perception was there for
  AMD and others.
• NO other requirement was fulfilled.
Thank You

“We wanted to brand the whole company, but
in a way that was clearly focused on
processors… The branding program had to
carry the Intel name and image but focus on
selling processors”


                          — Dennis Carter,
                  Intel marketing manager

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Intel inside group4

  • 1. Evolution of a Brand Roll No. Name FT13170 Shouvik Das FT13224 Ishani Sircar FT13312 Arjun Choudhry FT13351 Namita Joshi FT13389 Vikrant Vijay Mahajan FT13466 Ruchika Salhotra
  • 2. Our way forward • What is a brand? • Motivation behind “Intel Inside” campaign • How much did the campaign succeed • Core values of Intel • Evolution of Intel advertisement. • The Blue man group advertisements a success. • The Logo • Our view on whether the company should extend the Intel inside to other products • What it takes to brand an ingredient • Our view on whether any other manufacturer have pulled off as Intel did.
  • 3. What is a brand? • “A name, term, design, symbol, or any other feature that ie seller's good or service as distinct from those of other sellers. The legal term for brand is trademark. A brand may identify one item, a family of items, or all items of that seller. If used for the firm as a whole, the preferred term is trade name.” - AMA • Brand exists at 2 levels - Head (Tangible) and Heart (Intangible) • Brand is DIODVAC – Delivering what is purported to quality. – Identity and Ownership , – Differentiation over others – Value addition – Confidence
  • 4. What was the original motivation behind launching Intel Inside campaign?
  • 5. The Genesis • The court’s verdict was not in the favor of Company and thus it could no more carry forward the original “386” as its identity to which customers related. • Since the name could not be patented the company ran in great dangers that the name would be used by most of the competitors who would encash on Intel’s Brand name. • To differentiate the product from the herd where competing products carried same or similar names
  • 6. The Genesis Continued… • To let the customers out of the product “alphabet soup” that made establishing a POD and distinct brand identity difficult • To reduce the buyer’s power by directly connecting to the direct users. • To maintain their brand equity
  • 7. Brand positioning • Who am I? • What’s in me? More importantly • What makes it more desirable than others?
  • 8. For brand positioning • If emotive values are important–it should influence the way the statement is written • If change is needed, give as careful consideration to change as done for the original statement
  • 9. Intel successfully implemented Brand Positioning by: • Establishing category membership • Identifying and choosing POPs n PODs • Communicating and establishing POPs n PODs • Sustaining and evolving POPs n PODs
  • 10. Positioning was done taking the following into consideration • Competitive- The first print ad focused on promoting Intel as “the world’s leader in microprocessor design and development” • Persuasive- The ads reassured the reader “you’ve got unquestioned compatibility and unparalleled quality” • Sustainable- A print ad also claimed “ Affordable powersource for today’s software” and “Room for the future” • In a user friendly language- The ‘Room for the future’ ad was too careful not to use any “technospeak”
  • 11. What has been the brand promise in all of Intel’s campaign through the years – Lewnes claims that “the core values of the brand have been consistent all along” – What are these core values and how has the company advertising evolved over time ?
  • 12. Consumer conversion model and positioning • Unaware • Name awareness • Brand familiarity • Trial • Acceptance • Usage • Regular usage • Mental map  Core brand values Brand mantra
  • 13. Designing of Brand mantra • Emotional Modifier- Authentic • Descriptive Modifier- Technology • Brand functions- Performance
  • 14. Intel’s core values • Technology • Performance • Safety in Authenticity
  • 15. Evolution of Intel’s advertisements • 'Intel Inside' campaign where it convinced consumers to buy PCs equipped with Intel's microprocessors, in 1991 • Bunny People ad campaign that featured Intel's engineers in bunny suits for marketing its Intel MMX technology, in 1997 • Blue Man Group ads for promoting its Pentium and Celeron processors, in 2001 • The Blue Man Group for their Pentium 4 processor and their “Alien” series of commercials. • Used humor as an element for promoting its Centrino mobile technology platform, in 2005. • Created 8 page inserts in major news papers that urged the wired world to “unwire”- Untangle, Uncompromise, Unburden, Unstress to promote wireless Centrino platform
  • 16. • Rebranded itself by launching the 'Leap Ahead' campaign in 2005 to signify the leap it had taken in technology, in education, manufacturing, and social responsibility. • 'Multiply' campaign to promote its Core 2 Duo processors, in September 2006 • Despite achieving unprecedented success through these campaigns, Intel went ahead with launching the 'Sponsors of Tomorrow' campaign that focused on promoting the 'Intel' brand and received mixed reactions • Ann Lewnes, a high ranking member of the Intel team, said herself, “If no one thinks a campaign is crazy, then maybe we haven’t gone far enough.”
  • 17. What do you think of the Blue Man group advertisements ? Why was this considered as one of the biggest advertising breakthroughs – Do you agree to the direction
  • 18. Blue Man Group Advertisements • Trio of Spokespeople that first appeared on TV for Pentium III advertisement. • Performed acrobatic and musical stunts that reinforced the number III. • Blue Man Group advertisements further used for Pentium IV and Centrino • Continuity between the two phases – as the newer one phases out the older one.
  • 19. • As per the market research, Blue man group ads scored high among the Pentium IV’s target audience of well educated, middle to upper income PC consumers • The ad positioned Pentium IV as a chip that enhance media and internet applications. “Center of your digital world “
  • 21. Intel created Brand knowledge that lead to salience Brand awareness Brand Image
  • 22. Resonance- that made brand more desirable • How ? • Whom do I appeal to? • Why do people find me appealing? • Why am I different? • How do I need to change? • What relationship do I have with them? • How do I express myself? • What is my personality?
  • 23. Brand Equity • Achieved through a synthesis of all elements, physical, aesthetic, rational and Emotional • End result= Appropriate+ Differentiated+ Relevant • Determinants are- Customer is aware and familiar Customer holds some strong, favorable and unique brand associations in memory
  • 24. Brand Gestalt Logo Country of Origin Visual Physical Brand Appearance products Customer Brand Attributes BrB relationship Personality Quality Uses Emotional User Imagery benefits Tangible Benefits
  • 25. From a consumer perspective how does the Intel Inside logo affect your PC buying decisions ?
  • 26. The Logo • It created a perception that CPUs were most important component of a computer. • The point that there are significant differences in performance across chips was brought up. • Customers perceive a strong brand could reduce the risk associated with purchase. • Customers who buy PCs with Intel Chips are thought as.. • Modern • High tech • In the know of things.
  • 27. Should the company extend the “Intel Inside “ branding campaign to other non PC categories such as Cell Phones & PDAs? Why or Why not?
  • 28. Our View • YES..They should. • PDAS, phones, cameras, mp3 players and other devices are gradually converging into a single device whose computing power will gradually grow. • Intel has created a strong brand equity over the period of last 10-12 years. It will be in best interests of the company to leverage this equity they already have in the market • Help creating a position for itself in the changing market conditions .
  • 29. What does it take to brand an ingredient ? Can any company pull it off in any product category ?
  • 30. What it takes… • 1. Customer Perception: • 2. Superior & Differentiable • 3. Distinct symbol representation • 4. Understanding of Benefits. No, Above requirements must be fulfilled but it is not category dependent.
  • 31. Could another Component manufacturer have pulled off a similar feat in PC Category or any other category ?
  • 32. We think… • Difficult for any other component manufacturers to pull it off successfully • As only consumer perception was there for AMD and others. • NO other requirement was fulfilled.
  • 33. Thank You “We wanted to brand the whole company, but in a way that was clearly focused on processors… The branding program had to carry the Intel name and image but focus on selling processors” — Dennis Carter, Intel marketing manager