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Bringing Together Internal and External
Students on Blackboard
Brett Fyfield, Instructional Multimedia Developer, QUT
Blended Learning?
“almost anything can be seen as blended learning,
and consequently that use of the term does not
help us to understand what is being discussed.”
Oliver, M., & Trigwell, K. (2005). Can ‘Blended Learning’ Be Redeemed? E-Learning and Digital Media, 2(1), 17–26.
http://doi.org/10.2304/elea.2005.2.1.17
Blended Learning?
Blended Learning approaches lie on a continuum
from fully online to face to face.
Partridge, H., Ponting, D., & McCay, M. (2011). Good practice report: Blended learning. Retrieved from
http://eprints.qut.edu.au/47566
Blended Learning?
1. Web supplemented
2. Web-dependent
3. Fully online
Gosper, M. (2011). OLE Position paper: Models for online, distance, flexible and blended learning. Retrieved from
http://www.deakin.edu.au/itl/assets/resources/research-eval/projects/altc-ole/papers/models-final.pdf
Enrolment modes?
1. Face-to-Face
2. Online
3. Continuing Professional Education
Enrolment modes?
1. Face-to-Face (Internal)
2. Online (External)
3. Continuing Professional Education
(Internal/External)
Face-to-Face
A student that enrols
internally, is normally
expected to attend
lectures but may choose
to sit at home and watch
lecture recordings.
Increasingly is a student
that comes to campus yet
doesn't attend.
Online
A student that is never
expected to turn up for
lectures, but may engage
with other students in the
course, and apply
learnings in authentic
situations face-to-face.
Sometimes sits in the back
of the lecture theatre.
Continuing Professional Education
Most welcome to attend
lectures and participate in
group work, but not
expected to submit
assessment. Usually
engaged in full-time work
and supported financially
for study through the
employer. Most vocal
participant in online
forums.
Was this the first time you met IRL?
"We don't say IRL,
We prefer to use AFK.
The internet is for real."
Peter Sunde - co-founder of The Pirate Bay, responding to a prosecutor’s question.
The Context
• Science and Engineering Faculty, QUT
• The School of Civil Engineering and Built Environment
• Graduate Certificate and Master of Project Management
The Context
• Changes to the Course to make it AQF compliant
• Reaccreditation process with Global Accreditation Centre of
the Project Management Institute
• Desire to remain competitive and reach out to new markets
The Challenge
• Now 12 subjects whereas previously 8.
• Reorganisation of the curriculum in the first semester, to
enable the completion of the Graduate Certificate in 6
months full time.
• Two foundation units now offered intensively in consecutive
six week blocks.
Bringing together internal and external students on Blackboard - Brett Fyfield, Instructional Multimedia Developer, QUT
The Design Brief
From the ADLT:
“Show them what is possible on Blackboard”
From the HOS:
“Give the units a consistent look and feel”
From the teaching staff:
“What do you mean ‘live video lecture’?”
Show them what is possible on Blackboard
• I was hired by the ADLT for my background in education and
in multimedia.
• Thankfully I’ve been able to combine those two passions in
this role as an instructional multimedia developer.
• The role is partially funded by Faculty and the School with a
60:40 split.
Bringing together internal and external students on Blackboard - Brett Fyfield, Instructional Multimedia Developer, QUT
Give the units a consistent look & feel
• Learning design is not graphic design.
• I’m a developer anyhow :-)
• It is a minimum expected deliverable.
I can focus on:
Bringing Together Internal and External Students on Blackboard
Unit Banners
I can do “x” this
time, but I would
much rather have a
conversation with
you about “y”.
Bringing together internal and external students on Blackboard - Brett Fyfield, Instructional Multimedia Developer, QUT
Short Term Ambitions - Graduate Certificate
• delivered face-to-face on campus in intensive/block mode;
• delivered entirely online to service both – national and
international market;
• facilitate articulation /advanced standing through
modules/units available as Open CPE with participants
joining either face-to-face or online offerings.
Short Term Ambitions - Masters
●delivered face-to-face on campus in intensive/block mode;
●have units available as Open CPE with participants joining
face-to-face offering.
What do you mean ‘live video lecture’?
What do you mean:
•online students?
•lecture recordings?
•flexible learning activities?
Facilitating the Blended Learning Approach
• Understanding the expectations of the implementation
team.
• Finding opportunities for academic development and
targeted support.
• Learning design that involves all students irrespective of
enrolment mode.
The Process
•Find a framework
•Find an ally
•Shift the supports into place
Anderson, T. (2003). Getting the Mix Right Again: An Updated and Theoretical Rationale for
Interaction. International Review of Research in Open and Distance Learning, 4(2). Fig 1.
Conversational Framework
“At the most general level of
description, the learning process
is characterised as a
'conversation' between teacher
and student, operating on two
levels, discursive and interactive,
the two levels being linked by the
twin processes of adaptation and
reflection”
Laurillard, D. (1993). Rethinking
University Teaching. London:
Routledge Falmer.
A Framework for Blended Learning http://ow.ly/R4C0q
Adapted from Bower, M., Dalgarno, B., Kennedy, G., Lee, M. J., & Kenney, J. (2014).
Blended Synchronous Learning: A Handbook for Educators. Retrieved from
http://www.olt.gov.au/system/files/resources/ID11_1931_Bower_Report_handbook
_2014.pdf
A Framework for Blended Learning
• Learning Outcomes
defined in the unit outline...
discipline knowledge and teaching experience essential for...
deciding upon optimal range of...
• Learning Activities
lectures and tutorials, group work and presentations, discussions and debates,
assignments and tests, manifested as...
• Technology based activities
Web conferencing, online collaboration, forums and wikis, quizzes etc.
afforded by...
• Rich-media technologies
found on Blackboard
PMN504 People and Projects Subject Design Mindmap
http://ow.ly/R4Eb4
Rapid Prototyping of PMN504 People and Projects
•Conversation about shifting from a content
focus...
•Using the existing tools on Blackboard to their
full extent...
•Using a framework to help support decisions
about flexible learning activities supported by
technology.
Collaborate Familiarisation
•Each teaching team spent around two hours
becoming familiar with Collaborate.
•Collaborate become the tool for regular team
meetings in some cases.
•Well supported by QUT with a central
Blackboard Support team and resources
provided by eLearning Services
The Delivery - Semester 1 2015
Graduate Certificate of Project Management
•51 students (6 part-time)
•11 Online (No CPE)
Master of Project Management
•9 Students
•None Online (No CPE)
The Delivery - Semester 1 2015
•Conversation in the open.
•Linked to assessment on Blackboard.
•Shift from content delivery mode to facilitation
of student interaction and conversation.
The Delivery - Semester 1 2015
How many Collaborate sessions?
–Across the four graduate certificate units
there were 10 student sessions
–Six of these were in the PM Essentials units
–Three were in Systems in Project
Management
The Delivery - Semester 1 2015
How were the Collaborate sessions run?
•Co-teaching with unit coordinator and myself
available
•I recorded my observations of the delivery for
later feedback
•Lesson plans aimed to prepare students for
upcoming assessment
The Delivery - Semester 1 2015
Projects and Performance in the Masters of Project
Management
•Used Collaborate extensively to facilitate groups.
•Students lead their own Collaborate sessions.
•After mid-semester lectures were run
completely via Collaborate.
The Evaluation
1. Did we do what we set out to do?
2. What did the students/peers say?
3. What can we learn from this?
What the Students Said
Pulse/Insight Surveys
•Response rates highest in Masters Program
•Generally favourable
Focus Groups
•highlighted practicality and flexibility
•lack of purpose and consistency in some units
What the Students Said
“Having well defined roles helped the organisation
of group work”
“Attending a Collaborate session without a lesson
plan is like attending a meeting without an
agenda”
What the Students Said
“I enjoyed the mix of knowledge and practical
experience of the lecturers”
“There are simple things lecturers can do to
improve the quality of lecture recordings”
What the staff said
Pulse/Insight Surveys
•Highlighted one teaching team that was
hesitant to adopt new teaching practices for
online delivery.
•Not surprisingly this was also confirmed by
student feedback.
What the staff said
Anonymous survey based on Brookfield’s Critical Incident
Questionnaire
• Think of a time in the last six months when you felt really
engaged in the process of creating something special for
students.
• Is there anything that caught you unaware during the first
semester?
• At what point did you feel that things were moving in the
right direction?
What the external reviewer said
•Offered feedback on presentation and material.
•Highlighted some inconsistencies in delivery.
•Recommended a reduction of content on slides.
Bringing together internal and external students on Blackboard - Brett Fyfield, Instructional Multimedia Developer, QUT

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Bringing together internal and external students on Blackboard - Brett Fyfield, Instructional Multimedia Developer, QUT

  • 1. Bringing Together Internal and External Students on Blackboard Brett Fyfield, Instructional Multimedia Developer, QUT
  • 2. Blended Learning? “almost anything can be seen as blended learning, and consequently that use of the term does not help us to understand what is being discussed.” Oliver, M., & Trigwell, K. (2005). Can ‘Blended Learning’ Be Redeemed? E-Learning and Digital Media, 2(1), 17–26. http://doi.org/10.2304/elea.2005.2.1.17
  • 3. Blended Learning? Blended Learning approaches lie on a continuum from fully online to face to face. Partridge, H., Ponting, D., & McCay, M. (2011). Good practice report: Blended learning. Retrieved from http://eprints.qut.edu.au/47566
  • 4. Blended Learning? 1. Web supplemented 2. Web-dependent 3. Fully online Gosper, M. (2011). OLE Position paper: Models for online, distance, flexible and blended learning. Retrieved from http://www.deakin.edu.au/itl/assets/resources/research-eval/projects/altc-ole/papers/models-final.pdf
  • 5. Enrolment modes? 1. Face-to-Face 2. Online 3. Continuing Professional Education
  • 6. Enrolment modes? 1. Face-to-Face (Internal) 2. Online (External) 3. Continuing Professional Education (Internal/External)
  • 7. Face-to-Face A student that enrols internally, is normally expected to attend lectures but may choose to sit at home and watch lecture recordings. Increasingly is a student that comes to campus yet doesn't attend.
  • 8. Online A student that is never expected to turn up for lectures, but may engage with other students in the course, and apply learnings in authentic situations face-to-face. Sometimes sits in the back of the lecture theatre.
  • 9. Continuing Professional Education Most welcome to attend lectures and participate in group work, but not expected to submit assessment. Usually engaged in full-time work and supported financially for study through the employer. Most vocal participant in online forums.
  • 10. Was this the first time you met IRL? "We don't say IRL, We prefer to use AFK. The internet is for real." Peter Sunde - co-founder of The Pirate Bay, responding to a prosecutor’s question.
  • 11. The Context • Science and Engineering Faculty, QUT • The School of Civil Engineering and Built Environment • Graduate Certificate and Master of Project Management
  • 12. The Context • Changes to the Course to make it AQF compliant • Reaccreditation process with Global Accreditation Centre of the Project Management Institute • Desire to remain competitive and reach out to new markets
  • 13. The Challenge • Now 12 subjects whereas previously 8. • Reorganisation of the curriculum in the first semester, to enable the completion of the Graduate Certificate in 6 months full time. • Two foundation units now offered intensively in consecutive six week blocks.
  • 15. The Design Brief From the ADLT: “Show them what is possible on Blackboard” From the HOS: “Give the units a consistent look and feel” From the teaching staff: “What do you mean ‘live video lecture’?”
  • 16. Show them what is possible on Blackboard • I was hired by the ADLT for my background in education and in multimedia. • Thankfully I’ve been able to combine those two passions in this role as an instructional multimedia developer. • The role is partially funded by Faculty and the School with a 60:40 split.
  • 18. Give the units a consistent look & feel • Learning design is not graphic design. • I’m a developer anyhow :-) • It is a minimum expected deliverable. I can focus on: Bringing Together Internal and External Students on Blackboard
  • 19. Unit Banners I can do “x” this time, but I would much rather have a conversation with you about “y”.
  • 21. Short Term Ambitions - Graduate Certificate • delivered face-to-face on campus in intensive/block mode; • delivered entirely online to service both – national and international market; • facilitate articulation /advanced standing through modules/units available as Open CPE with participants joining either face-to-face or online offerings.
  • 22. Short Term Ambitions - Masters ●delivered face-to-face on campus in intensive/block mode; ●have units available as Open CPE with participants joining face-to-face offering.
  • 23. What do you mean ‘live video lecture’? What do you mean: •online students? •lecture recordings? •flexible learning activities?
  • 24. Facilitating the Blended Learning Approach • Understanding the expectations of the implementation team. • Finding opportunities for academic development and targeted support. • Learning design that involves all students irrespective of enrolment mode.
  • 25. The Process •Find a framework •Find an ally •Shift the supports into place
  • 26. Anderson, T. (2003). Getting the Mix Right Again: An Updated and Theoretical Rationale for Interaction. International Review of Research in Open and Distance Learning, 4(2). Fig 1.
  • 27. Conversational Framework “At the most general level of description, the learning process is characterised as a 'conversation' between teacher and student, operating on two levels, discursive and interactive, the two levels being linked by the twin processes of adaptation and reflection” Laurillard, D. (1993). Rethinking University Teaching. London: Routledge Falmer.
  • 28. A Framework for Blended Learning http://ow.ly/R4C0q Adapted from Bower, M., Dalgarno, B., Kennedy, G., Lee, M. J., & Kenney, J. (2014). Blended Synchronous Learning: A Handbook for Educators. Retrieved from http://www.olt.gov.au/system/files/resources/ID11_1931_Bower_Report_handbook _2014.pdf
  • 29. A Framework for Blended Learning • Learning Outcomes defined in the unit outline... discipline knowledge and teaching experience essential for... deciding upon optimal range of... • Learning Activities lectures and tutorials, group work and presentations, discussions and debates, assignments and tests, manifested as... • Technology based activities Web conferencing, online collaboration, forums and wikis, quizzes etc. afforded by... • Rich-media technologies found on Blackboard
  • 30. PMN504 People and Projects Subject Design Mindmap http://ow.ly/R4Eb4
  • 31. Rapid Prototyping of PMN504 People and Projects •Conversation about shifting from a content focus... •Using the existing tools on Blackboard to their full extent... •Using a framework to help support decisions about flexible learning activities supported by technology.
  • 32. Collaborate Familiarisation •Each teaching team spent around two hours becoming familiar with Collaborate. •Collaborate become the tool for regular team meetings in some cases. •Well supported by QUT with a central Blackboard Support team and resources provided by eLearning Services
  • 33. The Delivery - Semester 1 2015 Graduate Certificate of Project Management •51 students (6 part-time) •11 Online (No CPE) Master of Project Management •9 Students •None Online (No CPE)
  • 34. The Delivery - Semester 1 2015 •Conversation in the open. •Linked to assessment on Blackboard. •Shift from content delivery mode to facilitation of student interaction and conversation.
  • 35. The Delivery - Semester 1 2015 How many Collaborate sessions? –Across the four graduate certificate units there were 10 student sessions –Six of these were in the PM Essentials units –Three were in Systems in Project Management
  • 36. The Delivery - Semester 1 2015 How were the Collaborate sessions run? •Co-teaching with unit coordinator and myself available •I recorded my observations of the delivery for later feedback •Lesson plans aimed to prepare students for upcoming assessment
  • 37. The Delivery - Semester 1 2015 Projects and Performance in the Masters of Project Management •Used Collaborate extensively to facilitate groups. •Students lead their own Collaborate sessions. •After mid-semester lectures were run completely via Collaborate.
  • 38. The Evaluation 1. Did we do what we set out to do? 2. What did the students/peers say? 3. What can we learn from this?
  • 39. What the Students Said Pulse/Insight Surveys •Response rates highest in Masters Program •Generally favourable Focus Groups •highlighted practicality and flexibility •lack of purpose and consistency in some units
  • 40. What the Students Said “Having well defined roles helped the organisation of group work” “Attending a Collaborate session without a lesson plan is like attending a meeting without an agenda”
  • 41. What the Students Said “I enjoyed the mix of knowledge and practical experience of the lecturers” “There are simple things lecturers can do to improve the quality of lecture recordings”
  • 42. What the staff said Pulse/Insight Surveys •Highlighted one teaching team that was hesitant to adopt new teaching practices for online delivery. •Not surprisingly this was also confirmed by student feedback.
  • 43. What the staff said Anonymous survey based on Brookfield’s Critical Incident Questionnaire • Think of a time in the last six months when you felt really engaged in the process of creating something special for students. • Is there anything that caught you unaware during the first semester? • At what point did you feel that things were moving in the right direction?
  • 44. What the external reviewer said •Offered feedback on presentation and material. •Highlighted some inconsistencies in delivery. •Recommended a reduction of content on slides.