SOP of Security supervisor

Security Supervisor is most important post ofSecurity Supervisor is most important post of
security in any Industry . He is responsible for totalsecurity in any Industry . He is responsible for total
security of unit where he is doing his duty.security of unit where he is doing his duty.
Supervisor should have set of skill knowledge andSupervisor should have set of skill knowledge and
under standing and ability to supervisorunder standing and ability to supervisor the unitthe unit
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Role of Security
Supervisor

The Scope of Security SupervisorThe Scope of Security Supervisor
A. Guarding Operation: Checking of Guards,
giving duty to guards.
B. Security Document: Should know about
Muster roll, shift report, duty roster, incident
and complaint report forms, personnel, vehicle
and material movement control documents;
keys control registers
C. Site Instructions– Site layout- perimeter,
details of entry, exit and emergency exits; work
shifts; guard posts, deployment of security and
surveillance equipment; patrolling and number of
personnel needed for security duties
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D. Assessment of Operational Effectiveness
– Thorough pre-shift briefing and checking,
surprise checks, patrolling, mock-drills and
rehearsals
E. Faults/ Malfunctions in Equipment –
Alarms, non-functioning of equipment, errors
and erratic output
F. Safe Handling of Firearms – Ensure an
armed security guard, if provided with the
detail observes laid down safety and security
norms with regard to handling of firearms
G. Leadership and Supervision– Welfare,
training and motivation, leading by personal
example, impartiality, honest reporting and
punctuality
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Performance Criteria ofPerformance Criteria of
SupervisorSupervisor
1. He should start the shift as per give
instruction.
2. Receive & implement instruction from
unit supervisors.
3. Receive & understand shift report from
out going supervisor.
4. Take attendance & record / report of
shortage
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5. Proper duty roster of shift and give
duties to guard as assigned work.
6. Deploy guard with required instrument/
equipment in required site location.
7. Make procedure to collect intelligence
and information.
8. Command & control guard duties &
functioning.
9. Maintain key control, personnel control
for the unit.
10. Ensure coordination with EHS, control
room Personnels.

11. Train security guards on different job
profile.
12. Arrange training form qualified trainer
after under standing the gap.
13. Maintain all document as per security
responsibility.
14. Conduct various drills / mock drills as
per company policy.
15. Keep communication with guards, unit
security incharge & security team.
16. Keep the turnout, morale of the unit
on higher side.
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17. Prepare the shift report with all facts
and hand over to incoming shift
supervisor explain point in detail.
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Use of Available RecoursesUse of Available Recourses
1. Plan & deploy equipment as per site
requirement
2. Check & report suitability of equipment
& guard for particular duty.
3. Anticipate risks/ threats and take
corrective action.
4. Periodically check the operational
fitness of the security equipments.
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5. Take action during shortage of guard.
Modify the duty roaster considering risk /
threat of unit.
6. Train self and staff on the available
resourses.
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Dealing with EmergenciesDealing with Emergencies
1. Under stand the disaster plan and role of
security.
2. Work as team with unit personnel.
3. Carry out mock drill on regular basis on
various emergencies.
4. Anticipate emergencies in unit.
5. Should know the emergency numbers.
6. Secure the assets of unit in case of
emergency.
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7. Evaluate the unit if need arises.
8. Guide the emergency team in unit and
brief them of emergency.
9. Report and record the incident.
10. Coordinate and cooperate with Govt.
authorities i.e. police, fire brigade, factory
inspector, labour offices etc.
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Welfare & Administration ofWelfare & Administration of
Personnel.Personnel.
1. Talk to security company and give regular
feed back about manpower, unit activity,
incident etc.
2. Know the personal details of unit security
tea.
3. Know the details of shift OT, leave, training
of your unit security personnel.
4. Listen to all guards and note their
grievances. Try to resolve the issue at unit
level. If not possible then refer to company
& follow up.
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5. Motivate team constantly.
6. Keep the morale of team high by regular
interaction.
7. Be impartial in all dealing.
8. Nominate staff for reward / promotion
and gift.
9. Ensure health and safety of staff all time.
Ensure they follow all rules.
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Knowledge & Understanding ofKnowledge & Understanding of
Security SupervisorSecurity Supervisor
The security supervisor of the unit should
know and under stand following
procedures.
1. Detail security plan of unit and standard
operating procedure.
2. All detail of personnel and equipment.
3. Procedure for allotment of duties to
guards.
4. Procedure for monitoring of duties.
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5. Detail of emergency number.
6. Procedure to resolve conflict in team.
7. Use of security forms and register.
8. Use of communication channels to
resolve all issues.
9. Should know organisation reporting
procedure.
10. Should know client requirement of
conduct, performance and grooming of
security staff.
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11. Leadership & Management
fundamentals.
12. Use of security equipment.
13. Use of fire arms
14. Basic operating knowledge of computer.
15. Organisation per- Induction Training.
16. Organisation checking and reporting of
personnel.
17. suitability of guarding personnel for
unit.
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Skill required for SupervisorSkill required for Supervisor
1. Read write and prepare report.
2. Manage & motivate team
3. Communicate effectively with team.
4. Manage all stake holders
5. Impart duty / Instruction to security
team.
6. Collect information and intelligence.
7. Give report on performance of team.
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Capt Rajeshwar Singh
Security, fire ,safety ,HR ,Soft skill trainer
firecare@gmail.com
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SOP of Security supervisor

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SOP of Security supervisor