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Clicklaw Wikibooks
An experiment in born-digital publishing

Drew Jackson, Courthouse Libraries BC      October 6, 2011
In the next 20 slides

• Courthouse Libraries BC context:
  what we do for the public
• Legal Help for British Columbians:
  a great guidebook that we wanted to
  enable more people to access
• Wikibooks: Why we choose to produce
  the Guide as a wikibook
• Demo: A few snapshots of the wikibook
  in action
• Next steps: What’s next for Clicklaw
  wikibooks
Courthouse Libraries context




         We have a four pillar approach
         to meeting the public side of
         our mission…
LawStartBC: How we help the
public find and use legal
information

                        • A website with plain
                          language legal info


                        • A search tool to find
                          assistance with legal problems


                        • Helping public libraries provide
                          current legal information


                        • Helping the legal community and
                          the public find and use legal
                          information
More on our LawMatters
         program for public libraries

• 240 public libraries in BC
• Community-based, not restricted to
  “courthouse hours”
• First point of contact for
  information in their communities
• 35,000-40,000 questions with a
  legal dimension asked in public
  libraries every year
• Our LawMatters program
  recommends books, coordinates
  grants, provides training
The plain language guide “Legal
Help for British Columbians” was
such a nice starting point for 30
common legal problems that we got
copies for all public libraries in BC
Challenges                      But as good as the Legal Help Guide
                                was, there were some challenges

• Within a year, the Legal Help Guide needed
  updating
• Without institutional support, it was at risk (the
  guide was published by a lawyer more or less on his
  own)
• We put a PDF of the guide online, but it was
  not very findable or usable online - at 75
  pages, not easily searchable, external links not
  practical – and this info could be so helpful online!
• Yet the print continued to be highly valued in
  library settings where computer literacy can be a
  major issue
Core values




              At Courthouse Libraries BC, our
              core values include innovation,
              collaboration, and knowledge
              sharing – which contributed to the
              solution we arrived at…
Why a Wikibook?                                We decided to turn
                                               the Legal Help Guide
                                               into a “wikibook”,
• We wanted a collaborative authoring          using the Mediawiki
  environment to enable updating by            platform that powers
  many contributors                            Wikipedia
• We wanted an affordable tool:
  Mediawiki is an open source platform
• We wanted it to be easy for users: As it
  looks & feels like Wikipedia, the end user
  experience is familiar
• We wanted online and print versions:
  A wikibook is born-digital but can also
  produce print from the same source
We used the wiki
platform to put the
Guide online, opening
up access to it
We recruited a
dozen lawyers
and other subject
matter experts to
be contributors &
reviewers
Because we are using the
same platform that powers
Wikipedia (although our
own install of the platform),
it offers a familiar
experience for end users




     Various ways to
     navigate within the
     Guide, including
     searching
As the guide is now
 on a wiki, it can
 include external links
 to key resources




And we’ve integrated it
with our Clicklaw
HelpMap, to provide
easy access to options
for legal assistance
The wiki can be
updated collaboratively
over the Internet by
multiple contributors
The wiki’s strong version
comparison tools support
collaboration, transparency
The wiki platform’s “book
extension” enables us to
assemble wiki pages into a
single PDF file that can
then be printed
Creative Commons

We’re making the Guide
available under a
Creative Commons
license, which provide a
simple, standardized way
to give the public
permission to share and
use your creative work -
on conditions of your
choice.
A sign Creative Commons
has gone mainstream: It’s
an option when you upload
a video to YouTube
Next Steps

• Updating the Legal Help Guide (4th edition,
  current to Fall 2012), using the wiki platform
• Investigating print-on-demand options
• Supporting People’s Law School in
  experimenting with the wiki platform
• Working with Vancouver lawyer JP Boyd to
  migrate his outstanding family law website
  onto the wiki platform
Clicklaw wikibooks, at
wiki.clicklaw.bc.ca

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Clicklaw Wikibooks

  • 1. Clicklaw Wikibooks An experiment in born-digital publishing Drew Jackson, Courthouse Libraries BC October 6, 2011
  • 2. In the next 20 slides • Courthouse Libraries BC context: what we do for the public • Legal Help for British Columbians: a great guidebook that we wanted to enable more people to access • Wikibooks: Why we choose to produce the Guide as a wikibook • Demo: A few snapshots of the wikibook in action • Next steps: What’s next for Clicklaw wikibooks
  • 3. Courthouse Libraries context We have a four pillar approach to meeting the public side of our mission…
  • 4. LawStartBC: How we help the public find and use legal information • A website with plain language legal info • A search tool to find assistance with legal problems • Helping public libraries provide current legal information • Helping the legal community and the public find and use legal information
  • 5. More on our LawMatters program for public libraries • 240 public libraries in BC • Community-based, not restricted to “courthouse hours” • First point of contact for information in their communities • 35,000-40,000 questions with a legal dimension asked in public libraries every year • Our LawMatters program recommends books, coordinates grants, provides training
  • 6. The plain language guide “Legal Help for British Columbians” was such a nice starting point for 30 common legal problems that we got copies for all public libraries in BC
  • 7. Challenges But as good as the Legal Help Guide was, there were some challenges • Within a year, the Legal Help Guide needed updating • Without institutional support, it was at risk (the guide was published by a lawyer more or less on his own) • We put a PDF of the guide online, but it was not very findable or usable online - at 75 pages, not easily searchable, external links not practical – and this info could be so helpful online! • Yet the print continued to be highly valued in library settings where computer literacy can be a major issue
  • 8. Core values At Courthouse Libraries BC, our core values include innovation, collaboration, and knowledge sharing – which contributed to the solution we arrived at…
  • 9. Why a Wikibook? We decided to turn the Legal Help Guide into a “wikibook”, • We wanted a collaborative authoring using the Mediawiki environment to enable updating by platform that powers many contributors Wikipedia • We wanted an affordable tool: Mediawiki is an open source platform • We wanted it to be easy for users: As it looks & feels like Wikipedia, the end user experience is familiar • We wanted online and print versions: A wikibook is born-digital but can also produce print from the same source
  • 10. We used the wiki platform to put the Guide online, opening up access to it
  • 11. We recruited a dozen lawyers and other subject matter experts to be contributors & reviewers
  • 12. Because we are using the same platform that powers Wikipedia (although our own install of the platform), it offers a familiar experience for end users Various ways to navigate within the Guide, including searching
  • 13. As the guide is now on a wiki, it can include external links to key resources And we’ve integrated it with our Clicklaw HelpMap, to provide easy access to options for legal assistance
  • 14. The wiki can be updated collaboratively over the Internet by multiple contributors
  • 15. The wiki’s strong version comparison tools support collaboration, transparency
  • 16. The wiki platform’s “book extension” enables us to assemble wiki pages into a single PDF file that can then be printed
  • 17. Creative Commons We’re making the Guide available under a Creative Commons license, which provide a simple, standardized way to give the public permission to share and use your creative work - on conditions of your choice.
  • 18. A sign Creative Commons has gone mainstream: It’s an option when you upload a video to YouTube
  • 19. Next Steps • Updating the Legal Help Guide (4th edition, current to Fall 2012), using the wiki platform • Investigating print-on-demand options • Supporting People’s Law School in experimenting with the wiki platform • Working with Vancouver lawyer JP Boyd to migrate his outstanding family law website onto the wiki platform