5 steps to create an immersive employee experience
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Appical is a startup founded in 2012 that offers an app designed to enhance new hire onboarding, promoting faster productivity and lower attrition for enterprises. They have onboarded 155,000 employees and emphasize the importance of creating an engaging employee experience through digital tools and gamification. The company highlights the significance of culture, peer recognition, and continuous learning in addressing employee disengagement and meeting the potential of a diverse workforce.
5 steps to create an immersive employee experience
- 2. ABOUT OURSELF 1 Appical. Turning talent into heroes In 2012 Appical has developed an app for new hire success to help enterprises to get their new talent faster productive and lower the attrition rates • 150+ enterprises • 25 employees • 2 offices (Amsterdam and Singapore) • 155,000 employees onboarded ytd In 2016 Appical opened up shop in Singapore
- 3. WHERE DO WE COME FROM 3 The consumerisation of the enterprise: Employees are consumers and love mobile Appical, a start-up that uses digital games to transform the onboarding process in an engaging, is the companies creating tools to streamline orientation and training for new employees Appical. Turning talent into heroes
- 4. OUR VIDEO 2 Appical. Turning talent into heroes
- 5. 3 TOTAL POPULATION ACTIVE INTERNET USERS ACTIVE SOCIAL MEDIA ACCOUNTS UNIQUE MOBILE USERS ACTIVE MOBILE SOCIAL ACCOUNTS 7.210 3.010 2.078 3.649 1.685 BILLION BILLION BILLION BILLION BILLION A snapshot of the world’s key digital statistical indicators GLOBAL DIGITAL SNAPSHOT Appical. Turning talent into heroes
- 6. WHERE DO WE COME FROM 4 The consumerisation of the enterprise: Employees are consumers and love mobile Appical, a start-up that uses digital games to transform the onboarding process in an engaging, is the companies creating tools to streamline orientation and training for new employees Appical. Turning talent into heroes
- 7. 5 Attrition - Attrition is around the corner 20% of employees leave in first 45 days, 77% decides to leave in the first 6 months Potential: Employees don’t feel they’re meeting their potential Over 70% don’t see themselves meeting full potential GEN Z - Generation Z enters the workforce In 2020 25% of the workforce will be GEN Z 5 TRENDS IN WORKPLACE Cameraderie: Employees love peers and peer recognition The #1 thing that employees love Culture: Company Culture drives employee happiness Culture drives happiness Appical. Turning talent into heroes
- 8. 6ON DEMAND EMPLOYEE Remote: Working from several locations and structuring work outside employers location Access: Anywhere, anytime access to information Collaborative: Learners are increasingly asking other people and sharing what they already know Empowered: Rapid change in business and organizations requires constant learning Appical. Turning talent into heroes
- 9. 766% ARE NOT OR DISENGAGED 5 steps to create an immersive employee experience • Involve key stakeholders (HR, Recruitment, Comms, New hires, etc) • Map a consistent employee journey and start with your new hires • Measure soft and hard employee ratio's (attrition, time 2 productivity, engagement) • Apply flexible people-centric employee software to support the journey • Capture employee experiences and share them Appical. Turning talent into heroes
- 10. 8DISENGAGED MEANS MONEY Appical. Turning talent into heroes
- 11. 8TOTO HAS IT ALL Appical. Turning talent into heroes http://youtu.be/EGheV059UBA
- 12. 9HOW TO TURN THE TIDES 5 steps to create an immersive employee experience • Involve key stakeholders (HR, Recruitment, Comms, New hires, etc) • Map a consistent employee journey and start with your new hires • Measure soft and hard employee ratio's (attrition, time 2 productivity, engagement) • Apply flexible people-centric employee software to support the journey • Capture employee experiences and share them Appical. Turning talent into heroes
- 13. 9 Remote: Working from several locations and structuring work outside employers location Access: Anywhere, anytime access to information Collaborative: Learners are increasingly asking other people and sharing what they already know Empowered: Rapid change in business and organizations requires constant learning INVOLVE KEY STAKEHOLDERS
- 15. 14APP IN ACTION FOR HEINEKEN Appical. Turning talent into heroes
- 16. 11START TO MEASURE Appical - Sample Metrics Application Impact Metric 1. New hire job readiness 2. New hire application adoption 3. New hire application utilization 4. New hire by satisfaction level 5. Overall new hire satisfaction Data source Analytical value Impact New hire manager survey questions on new hire ‘job readyness’ following the initial onboarding period Data on the number of new hires who are accessing the application Data on the progress and frequency of new hires who are accessing the application New hire survey data New hire survey data Gauges the extent to which the pre- boarding and onboarding application is effectively providing managers with ‘job ready’ new hires Measures the preparedness of new hires to enter the application Measures the usefulness and value of the application from the new hires’ perspective Provides visibility into comparative new hire satisfaction across new hire levels Measures the extent to which new hires are satisfied with their onboarding experience through the application When coupled with qualitative manager feedback, enables our customers to identify specific content which can be improved to increase Enables our customers to consider further measures to increase user adoption Enables our customers to consider further enhancements/features for high-traffic areas of the application Allows our customers to determine whether additional application customization is needed to address the unique needs of distinct new hire Provides our customers with overall gauge of application performance that can be benchmarked against the legacy of boarding program Appical. Turning talent into heroes
- 17. 12APPLY PEOPLE-CENTRIC TECH Pre-Boarding: Use app format to share content about rules/ policies/compliance beforehand and focus on high quality discussions Follower principle - Check progress and help new hires to become successful Appical. Turning talent into heroes
- 18. 13CAPTURE EXPERIENCES Virtual tour: hide location specific information on key locations (AR) -create more dynamic and well balanced orientation days Photo safari - capture experiences and key moments of inspiration of the new hires, use the photo wall to boost camaraderie Social - share experiences in social channels Appical. Turning talent into heroes
- 19. 15 Don't copy paste kitchen sink: Every company has a unique culture and use it in your own advantage SOME SUGGESTIONS Start small and work from there: Don't think SAP Successfactors, that is managing a procedure Innovate from within your company: involve fresh new hires to come up with ideas It is not just sprinkling nuts on ice cream: prepare well and draft your journey, ensure you have access to data Appical. Turning talent into heroes
- 20. 16Quote When I hire somebody my real issue is: are they going to fall in love with Apple? Because if they fall in love with Apple, everything else will take care of itself. They'll want to do what's best for Apple, not what's best for them. Steve Jobs Appical. Turning talent into heroes ” “