![Q&A For questions or more details do not hesitate to contact me: [email_address] +49 (2102) 49 65 27](https://image.slidesharecdn.com/aegisoverview-124842333575-phpapp02/85/Aegis-Overview-17-320.jpg)
Aegis Overview
- 1. NetIQ ® AEGIS™ The Control & Automation platform for Process Automation Frank Hoerner
- 2. NetIQ IT Process Automation AEGIS™ Introduction to AEGIS™ Integration by Adapter ITPA Solution Approach Assessment & Process Design Quick wins Process References Agenda
- 3. NetIQ IT Process Automation AEGIS™ Introduction to AEGIS™ Integration by Adapter ITPA Solution Approach Assessment & Process Design Quick wins Process References Agenda
- 4. Introduction into Aegis™
- 5. NetIQ Aegis ™ is a software platform that models, automates, measures and improves run books and ITIL-based processes, bringing control and automation to IT Operations Introduction into Aegis™ Aegis ITIL Process (macro) Run Books (micro) Automate Model Measure Improve
- 6. NetIQ Aegis™ Architecture Workflow Automation Engine NetIQ Products Enterprise Service Bus & Resource Model 3 rd Party Best-of-breed products Run Books (Event Correlation, Fault Recovery, Routine Server Restarts, etc. ) Processes (ITIL Incident Management, Change Management, DR testing, etc.) Correlation Engine AM SM SCM NCA MOM/ SCOM HPOV Remedy Smarts Adapters Bi-directional data collection and control Activity Libraries Workflow building blocks that control other tools Process Templates Provides built-in knowledge Presentation Layer Consoles tailored to specific users Independent Engines Allow data processing scalability Reconciliation Layer Normalizes data from diverse tools Ops Console Config Console Reports … …
- 7. The Aegis™ community NetIQ Development Partners Customers Services Partners
- 8. Analyst response Forrester ITPA Study ROI calculation for customers Gardner Multiple links
- 9. NetIQ IT Process Automation AEGIS™ Introduction to AEGIS™ Integration by Adapter ITPA Solution Approach Assessment & Process Design Quick wins Process References Agenda
- 10. Integration by Adapter NetIQ Aegis ™ Adapter AppManager Security Manager Secure Configuration Manager Native Aegis ™ Adapter Databases MS Exchange Non NetIQ Aegis ™ Adapter BMC Remedy EMC Smarts Microsoft SCOM VMWare Virtual Center HP OVM
- 11. NetIQ IT Process Automation AEGIS™ Introduction to AEGIS™ Integration by Adapter ITPA Solution Approach Assessment & Process Design Quick wins Process References Agenda
- 12. Assessment & Process Design ITPA Assessment Analyzing the IT organization Discover manual workload and cost intensive tasks Foundation for an ROI calculation Non-silo oriented Process Design Processes prioritized by business impact Cost reduction is key Standardization focus (like ITIL, ITSM or BSM approaches)
- 13. NetIQ IT Process Automation AEGIS™ Introduction to AEGIS™ Integration by Adapter AEGIS™ Roadmap ITPA Solution Approach Assessment & Process Design Quick wins Process References AEGIS™ Live Demo Agenda
- 14. Quick wins Quick wins are key ITPA is a long term approach Kick off with easy to implement processes Define Processes as detailed as possible Focus on cost intensive processes Start small and get bigger Think global – act local Possible benefits (examples) Event correlation Ticket flood reduction by automating resolutions Mapping maintenance on Business requirements Optimized business continue and on demand resource allocation
- 15. NetIQ IT Process Automation AEGIS™ Introduction to AEGIS™ Integration by Adapter AEGIS™ Roadmap ITPA Solution Approach Assessment & Process Design Quick wins Process References AEGIS™ Live Demo Agenda
- 16. Reference: PBC Control and Automate IT Processes Handles more than 42.000 customers Wants to reduce labor-intensive tasks Had to reduce Incident tickets for optimize Help Desk resources Building on existing AppManager infrastructure the benefit was proofed quickly
- 17. Q&A For questions or more details do not hesitate to contact me: [email_address] +49 (2102) 49 65 27
Editor's Notes
- #2: © 2005 NetIQ Corporation. All rights reserved.
- #3: © 2005 NetIQ Corporation. All rights reserved.
- #4: © 2005 NetIQ Corporation. All rights reserved.
- #5: © 2005 NetIQ Corporation. All rights reserved.
- #6: © 2005 NetIQ Corporation. All rights reserved.
- #7: © 2005 NetIQ Corporation. All rights reserved.
- #8: © 2005 NetIQ Corporation. All rights reserved.
- #9: © 2005 NetIQ Corporation. All rights reserved.
- #10: © 2005 NetIQ Corporation. All rights reserved.
- #11: © 2005 NetIQ Corporation. All rights reserved.
- #12: © 2005 NetIQ Corporation. All rights reserved.
- #13: © 2005 NetIQ Corporation. All rights reserved.
- #14: © 2005 NetIQ Corporation. All rights reserved.
- #15: © 2005 NetIQ Corporation. All rights reserved.
- #16: © 2005 NetIQ Corporation. All rights reserved.
- #17: © 2005 NetIQ Corporation. All rights reserved.
- #18: © 2005 NetIQ Corporation. All rights reserved.