Rc i connect
- 1. Len Williams Business Development Manager Tel : +44 1425 891000 Fax : +44 1425 461484 Mobile : +44 7912 556440 http://www.tigertms.com Email: len.williams@tigertms.com
- 2. • Tiger Communications PLC incorporated in 1979 –Privately held company with initial focus on Call Management in Hospitality & Enterprise sectors • 30+ years of hospitality applications focus and experience • Approx.120 employees • Largest global organization for Voice & Data Billing, Interface Management and Hospitality Centric products • Existing Business regions : EMEA & Central / South America , real market focus on APAC & North America • Head & Regional satellite offices in UK, North America, Central & South America, Europe, UAE • Total client base 15000 + prestigious clients, installed in over 86 countries Company Overview - Who we are
- 3. Client base that spans > 25 years providing integration to all Mitel platforms from the original Kinsman SX20 through to the latest Mitel MCD Fully support Call Accounting interface, PMSI Check In/Out Interface, Mitel Mail Interface Complete SIP Messaging solution for Hospitality Guest Mobility application – First voice platform to be tested and approved Endorsed by Mitel – Global basis Mitel - Strategic Alliance
- 4. Specialists in Hospitality space Providing Hospitality Middleware Interface Management, Call Accounting, Voice-messaging, Wakeup Management & the mobile applications for Smartphones & tablet devices Market penetration across the brands & independents with a global footprint Leading edge technology provider Ability to offer bespoke Development services for unique projects Why choose TigerTMS ?
- 5. Clients - Partial Portfolio
- 6. iConnect - Guest BYOD (Bring Your Own Device) Connected Guest Portfolio Tiger Hotel Pro IPCL iConnect IP Guest Content InnLine VoipLink iConnect
- 7. iConnect iConnect enables the guest to connect to the ships telephony network using their own smart device. The guests smart phone becomes an extension of the Mitel iPBX. iConnect is available in 3 flavors: • Downloadable Branded SIP Client App from iTunes or Android Play Store • Embedded into an existing cruise ship Guest mobile Application. • Using the Guests existing SIP Client (i.e. Bria, xLite) The solution is fully integrated with the PMS therefore the guest has minimal settings to manage and a simple user name and passcode for validation. iConnect
- 8. iConnect, cont. Advantages for Guest: • Immediate and mobile access to staff or crew, restaurants, bars & leisure services. • Ability to call to book services free of charge while connected to the Guest WIFI • Call all guest services from anywhere onboard - free of charge • Never miss a call while away from the room with full incoming & internal call facilities. Advantages for the Cruise Ship: • Ability to up-sell services • Provide promotions targeted at your guests • Maximise return on investment iConnect
- 11. iConnect can be enhanced to provide a full on-board Guest mobile application. IP Guest Services
- 12. Summary : Guest Centric Application integration
- 13. In summary Interface Management & Call Accounting Voicemail, Wakeup & MiniBar billing HSIA – Internet Billing & Management Guest content – XML Delivery to IP Handsets & Smart Devices Guest mobility applications - iConnect Hosted, Centralised, Multi-Property, Virtualised Full Account Management, Sales & After Sales Support Global 24 x 7 HelpDesk Support by TigerTMS
- 14. Any questions?
Editor's Notes
- #8: TigerTMS have invested substantially in R&D, developing solutions that will allow hoteliers to maximise both their investment in telephony and their guest’s individual investment in smart phones