Implementation of multiple MIS & e-working in SECR by Lokesh Vishnoi

Implementation of MIS & the
E-working in SECR
Lokesh Vishnoi
DyCSTE/Con/BSP
SEC Railways

Old system of EDP before formation of SECR
Data Entry Operators always
remaining busy for Change-
Card entries & corrections &
validations in 04 shifts
Clerical staff always busy for
preparing 04 batches change
cards & Travelling to-&-fro
between HQ & their workplace

Old system of EDP before formation of SECR
• All Bill-Clerks will prepare Change-Data cards
manually on sheets of paper
• Then they will bring it to EDP on/before a
nominated date
• DEO/SrDEOs working continuously on COBOL
based program will enter the Change-Data
• Concerned Bill-Clerks will again come for checking
and/or validating the changed data
• The process of Data sending-Data feeding-
Changed-Data-Validating was going on repeatedly
in four batches every month

EDP challenges in starting of new Zone:-
• ADDITION OF NEW STAFF NAMES in their
data lists for newly started Zonal HQ & one
new division –the RAIPUR Division
• INTEGRATION OF IT PROCESSES IN ZONE, i.e.,
in all 03 Divisions & Sheds/Workshops of SECR
• The EVERGREEN PROBLEM of lesser-staff-for-more-
work-in-new-areas(like IT)
• Updated Technical staff needed for maintenance
& operation of new High-Tech gazettes

Go into details of everything you do..
• This was the MANTRA given by our top brasses at
the starting of our Zone
and we followed this thoroughly, we specified
the best & Cost-effective TPMC Servers for our
need, we selected the best suited DATABASEs,
Oracle for our Applications & DB2 for Office
Automation, based on the specs & needs of the
system we were thinking. `

Jobs given to IT Cell
A Zonal IT cell was formed, with CM/IT an HoD, and
DyCM/IT & JM/IT as his assisting officers.
The Zonal IT cell was given the job to
• Establish the IT culture in SECR
• Collect all working MIS/ERP in Railways from different
zones & implement them in SECR with high quality
HW/SW/NW
• Make SECR an IT aware zone with employees fully
understanding IT & its processes
• Start new process of IT & automation to make SECR an
IT-savvy zone to run efficiently, even with lesser staff

The new light……
Initiation of IT culture in SECR
We decided to make SECR the most IT-savvy zone. For this:-
• SECR had only one Divisional EDP Center at Bilaspur for Data I/O &
printing jobs. We decided to make it the ZONAL IT CENTER, and
henceforth, the IT Hub of SECR
• Maximum employees of SECR were to be made IT-savvy, so we
decided to operate SECR-CT-IT, the in-house IT training school,
where we will impart short-term knowledge of usefull IT topics
• An in-house IT periodical, SECR-IT journal was started, which was
very much appreciated and ran for 03 years, enhancing the IT
knowledge of our staff
• The exchange of information between departments were made on-line
by starting SECROADS-the SECR Office Automation &
Documentation System

Initiation of IT culture in SECR
• The SECR-INET contract was awarded to collect all MIS/ERP
running in various Railways & start them in our Zone, It also
had work to Install & Maintain all the needed HW, SW & NW
and to maintain them for a period.
• HP ES-45, the Best quality Servers of that time, were taken via
this contract for, process execution & data storages. They
were replaced by IBM BLADE-SERVERs & SAN in next phase.
• Umpteen no of Dumb Terminals/Desktops were provided at
all Data-Initiating points to avoid unnecessary manual travels
• High capacity Bandwidth were arranged with proper backups
between all IMP points of Zone

Implementation of multiple MIS & e-working in SECR by Lokesh Vishnoi

The IT initiative of E-Zone, the SECR
The SEC Railway is recognized every Where as E-ZONE, due to immediate
acceptance & now, dependence on these E-working domains:-
• SECR-INET:- the ERP/MIS systems of Railways, working collectively over a
Central Server on a common Network. Has all known MIS developed in
Railways.
• SECROADS:- the SEC Railways Office Automation & Documentation system,
an e-office solution to reduce paper-wastage & faster online transmission of
information
• SHARED-FOLDERS:- SECR established early & still has a culture of putting all
the important information of all Departments in their respective Shared-
Folders, where it is easily visible & available to the persons who need it on-the-
spot
• SECR-CT-IT:- SECR’s Center for Training in IT, all IT related courses & the
intricacies of finer E-working were taught to the Employees. It ran for 04
years, to ensure that Employees in SECR are familiar with IT.
• SECR-IT Journal:- SECR’s in-house quarterly IT journal, circulated freely to
selected employees. It continued for 03 years & earned lots of praise from
all quarters, even from RB & other Zones.

THE CRUX- IT cell pinned on MIS by…
Collecting information about all working MIS in
various Railways. They found the available MIS are:-
• PRIME – Payroll & Related Independent ModulE
• AFRES – Advance Finance Railway earnings &
Expenditure System
• MMIS – Material Management Information System
• OSS – Operating Statistics System
-Source code for PAS & FAS were not available at SER HQ, so
we decided to do without them. Instead, we developed TAS.

IT cell decided to develop some new
MISes here at SECR…
they were:-
• PMIS – Personnel Management Information System
• COMIS – COmmercial Management Information System
• IPMS – Integrated Project Management System
• TAS – Traffic Accounting System
I am happy to say that all these MIS were
developed at & by SECR, and all are working
with excellence. In second phase, HEMIS was
also successfully added to SECR’s fold.

Other IT MODULES
 SECR has switched over to “Electronic Stores Bulletin”. Bulletins
are being sent by Materials Department to vendors through
e-mails from June 2010. This has resulted in savings in expenditure
towards printing, postal and other charges. This also has reduced
time duration for opening of Bulletin Tenders. Now Store tender
Bulletins are being generated weekly.
 For benefit of staffs “E-withdrawal of PF” procedure has been
computerized and applications received are sent on-line and thus
the processing time has been reduced and Employee can see the
status of his application immediately through computer
 PRAYAS, a Pass PRinting And Yearly Accountal System has been
developed for computerised printing of Passes.
 CPGRAMS, an On-line Grievance Redressal And Management
System has also been implemented from March’10.

Special features of
the SECR IT System
•First on line system with centralized
database catering to HQ, Bilaspur,
Raipur & NGP divisions, WRS & MIS
workshops, DLS/R & ELS/BYI sheds.
•Working on WAN(wide area
network ) over leased lines.
•On line data entry and processing
from different user departments,
including remotest PWI/SSE unit,
Crew booking points spread at
distant locations.
•Working with more than 1000
terminals all over SECR.
•Datalinks were provided & later
upgraded to very high capacity, with
a proper standby link for both away
divisions
System Diagram of SECR-INET
Zonal IT Centre - SECR

Servers in SECR-INET
Sl No. Name of Server Operating
System
Location Purpose
1 Database Server Tru64 Unix Bilaspur As Oracle 12.0.2.1 database
server for PRIME,
AFRES & PMIS for all
locations
2 Backup Database
Server
Tru64 Unix Bilaspur As Oracle 12.0.2.1 second
database server for
MMIS, OSS, COMIS &
PRIMES.
3 Application
server-
Bilaspur
Windows 2003 server Bilaspur As file server to PCs and
terminal services server
to thin clients for
Developer 2000
application.
4 Application
server-Raipur
Windows 2003 server Raipur As file server to PCs and
to thin clients for
Developer 2000
application.
5 Application server
Nagpur
Windows 2003 server Nagpur As file server to PCs and
to thin clients for
Developer 2000
application.

Our Experience: IMP Points while
implementing a Zonal ERP systems:-
• Data once entered shall be FULLY SECURED:- we decided to
have data copying scheme for that
• System has to be ALWAYS-AVAILABLE:- We deployed scheme
1+1 servers, both Back-up to each-other
• NO LATENCY in data entry & saving /viewing is tolerable:-we
opted for very-large capacity data bandwidth links, with proper
backups. But still we used smaller DB groups & different 1st
Server Priority for different MIS/Groups
• There shall be proper 3-TIER-WORKING:-We put up the
Application Servers at all Divisions/Workshops
• Employees shall not consume SYSTEM CAPACITY/BANDWIDTH
for just seeing figures:- We ensured data is put in SECROADS,
away from our Servers, for simply viewing by all employees

Contd….
• We shall ALWAYS HAVE HELP AVAILABLE:- We put
clause in Tender to keep sufficient technical staff
always at our premises & on our call
• All HW UPKEEP SYSTEM HAS TO BE FOOL-PROOF, as
no free-time is there, when SYSTEM working starts
• Data connectivity links shall HAVE MORE THAN
SUFFICIENT SPARE LINKS for all points
• Always use 3-TIER-DESIGN to avoid possibility of
unwarranted data-changes by anybody
• To maintain proper 3-Tier structure & also control Data
Bandwidth, Application Servers were placed at all
three Divisions as interaction point with DB Server

INNOVATIONS WHILE RUNNING MIS
• We make each DB Server independent DB
storage, with defined cold & hot back-up time.
These are in addition to morning 06:00 Hr
Synchronization time for the system
• To ensure continuous data availability and to
make systems faster, we had divided our Zonal
Database into smaller individual segments, as can
be seen in next slide:-

Database Locations & How to ensure their concurrent status:-
DS1(EDP) DS2(GM Buld.)
ACESTBSP
ACESTNGP
ACESTR
ACESTHQ
MMIS
OSS
COMIS
IPMS
PMS
ACESTBSP
ACESTNGP
ACESTR
ACESTHQ
MMIS
OSS
COMIS
IPMS
PMS
******
*******
Live Database
Sleep Database
Cold Backup
Daily night at
23:00 - DS2 to DS1
01:00 – DS1 to DS2
Logical Backup
Daily Evening at
18:00 by “export “
Command Kept
into DAT in tar
format

SECROADS - the “South East Central Railway
Office Automation and Documentation System”.
To keep all the procedures in our books intact, and still control
manpower/files movement, the SEC Railway is extensively using its
Office-Automation System, the SECROADS. A very fine example of e-working.
SECROADS is an electronic File Movement and Tracking
System to automate generation and processing of documents, files and
notes. The purpose of this software is to enable electronic movement
and tracking of files and letters/documents
The main page can be accessed by typing URL <http://secroads/> or
by entering the URL in the address bar of internet explorer browser .
After entering the URL you will get following screen which is
the login page of SECROADS:-

• To work on file movement and tracking application click on फाइल मुवमेंट
और ट्रैक िंग link. It will open File movement and tracking application in one
separate window and will load Dakpad of the logged-in user.
• Dakpad is the inbox of all the document which has been forwarded to logged-in
user, on which he/she can perform various action.

Other IT PROCESES running in SECR
 SECR has switched over to Electronic Stores Bulletin. Bulletins are being
sent to vendors through e-mails from June 2010. This has resulted in
savings in expenditure towards printing, postal and other charges. This
also has reduced time duration for opening of Bulletin Tenders. Now
Store tender Bulletins are being generated weekly.
 STAFF PF WITHDRAWAL procedure has been computerized and
applications received are sent on line and thus the processing time has
been reduced and an Employee can know the status of his application
immediately through computer
 To avoid delays in manual process & to ensure proper record-keeping,
SECR has started ON-LINE STORES-INDENTING, where no papers are
required & processing also becomes speedier
 PRAYAS : Pass Printing & Yearly Accountal System has been developed
for computerised printing of Passes.
 GRAMS : An On line Grievance Redresal And Management System for
the staff has been implemented from March’10.

SECR’s WEBSITE
SECR Website has been locally created and is hosted on CRIS server at
NDLS. This contains various information of railways, specially regarding
public interest .
The home-page is:-

SECR FACE BOOK PAGE
SECR Face book page has been created on 08.02.2013,
vide Railway board Ref: DO. No 2012/PR/5/38 dated
15.01.2013 This page contains information like positive news,
events, new policies, status of berth availability, train running
information, TV spots & documentations etc. Other
information like station building with architecture of note,
tourist spots over the Zone.
Matter regarding face book page are given by all
Dept.s to IT Dept. for uploading and updating on regular basis.
This page is having very good strike rate and is
very popular among Rail-users there. Its home page is given
here:-

https://www.facebook.com/pages/South-East-Central-Railway/337603463012379

Last, but not the least………………
Apart from appreciation by Railway Board
& other Zones, we got a recognition by the
Database Grandmaster itself, the ORACLE.
System Details & the interview of Lokesh
Vishnoi, the then DyChief Manager/IT,
published on the website of ORACLE, are
attached below:-

Oracle 1-800-633-0738
South East Central Railway Consolidates Eight Business-Critical
Applications onto One Platform, Reduces Data Management Staff by 95%
•Oracle Customer: South East Central Railway
Location: Bilaspur, India
Industry: Travel and Transportation
Employees: 40,000
Annual Revenue: $1 to $5 Billion
South East Central Railway is part of India’s state-owned national railway system and is India’s busiest railway
zone, having carried over 130 million passenger journeys between FY2012 and FY2013, and it transports
around 150 million metric tons of freight each year. In particular, it transports high volumes of coal, iron, steel,
and cement, which are essential to India’s infrastructure development program. The company’s staff of 40,000
manages the railway’s daily maintenance, provides 24-hour support, and interfaces with other railway zone
offices to secure Indian Railways’ national operations across its vast regions.

Challenges
A word from South East Central Railway : “We had used Oracle products for nearly 10 years and
were confident in selecting Oracle Database because it is a technically proficient, cost-effective,
and seamless database solution. We’ve improved processing speed, saved license and
maintenance costs, and reduced data management staff by 95% while improving data accuracy. In
addition, we’ve improved staff and customer satisfaction.” – Lokesh Vishnoi, Deputy Chief Signal
and Telecom Engineer (Construction), South East Central Railway
•Consolidate eight, business-critical applications, such as payroll, finance, revenue, and personnel
management, into a single database platform to reduce costs and optimize use of limited staff resources
•Upgrade the existing database platform to improve system performance, simplify data management
tasks, and strengthen data integrity and security to enhance railway services
•Improve customer and staff satisfaction by increasing transactional performance, such as accelerating
passenger ticketing and access to booking status and availability
Solutions
Oracle Product and Services
•Oracle Database
•Oracle Audit Vault and Database Firewall
•Oracle WebLogic Suite
•Reduced staff resources required for enterprise data management tasks by 95%—from 300 to 15 staff
members—by consolidating eight, business-critical applications onto a single database platform
•Enabled faster and easier access to data, such as ticket availability, by upgrading to Oracle Database
11g, improving staff satisfaction and work efficiency across different railway zones
•Accelerated data processing time for providing passenger ticketing and accurate and up-to-date booking
status and availability, improving customer satisfaction
•Cut software licensing and maintenance costs through database consolidation
•Enhanced corporate and transactional data security with Oracle Audit Vault and Database Firewall’s
robust security features
•Provided employees at remote locations with the ability to access up-to-date data online, rather than
relying on information on their own PCs, by implementing Oracle WebLogic Suite, enabling them to print
up-to-date salary statements and financial reports and improving data accuracy and staff productivity

Implementation Process
South East Central Railway implemented a three-tier architecture consisting of a
database server, application server, and a wide-area network connecting terminals
in head office with remote locations. It completed the upgrade, including data
migration, in five days. The new database platform went live—on time and within
budget—in April 2012.
Partner
•Oracle Partner: KPIT Cummins
South East Central Railway engaged Oracle partner KPIT Cummins for
predeployment design and development and assistance with implementation,
including data migration and license purchasing. KPIT Cummins delivered user
acceptance testing and training during implementation, and it continues to provide
postdeployment support.
Web Address of this entry:
http://www.oracle.com/us/corporate/customers/customersearch/sec-railway-
1-database-ss-2054133.html

Thank you for your time,
Further, lets walk together
.
lokeshv77@hotmail.com

PRIME
System
Maintenance
Employee's
Payment System
Related
Independent
Module
Employee
Information
System
Employee
Data
Report
Queries
Quarter
Change
Data
Bills
Security
Codes
Rule
Master
Change
Connection
Pass
Account
Loan &
Advances
Leave
Income Tax
Bonus
Process
(On-Line)
Settlement

Status of Implementation of PRIME
Sl.
No
Module HQ BSP
Div
BSP
con
NGP div NGP
con
NGP
W/S
R
Div
WRS/
R
1
Pay Roll Process
& Reports
√ √ √ √ √ √ √ √
2 Leave Account √ √ √ √ √ √ √ √
3 Quarters Module - UI - UI - - UI -
4 Electricity Module - √ - NI - - NI -
4 Income Tax √ √ √ √ √ √ √ √
5
Bills
(Salary/Suppl.)
√ √ √ √ √ √ √ √
6
Cadre/Posts/Scale
Check
√ - - - - - - -
7 Loan / Advances √ √ √ √ √ √ √ √
8 Bio-Data √ √ √ √ √ √ √ √
9 OT √ √ √ √ √ √ √ √
10 Bonus √ √ √ √ √ √ √ √
11 OT Arrears √ √ √ √ √ √ √ √
12 NDA Arrears NA √ √ √ √ √ √ √

AFRES
System
Maintenance
Earning Books & Budget
Account
Expenditure
Account
Internal
Check
PF
Pension
Cash Office
Books Security
Suspense
Account
Codes
Rule
Master
Change
Connection
Traffic
Account

Status of Implementation of AFRES
Modules HQ
BSP
Div. &
Con.
R Div.
&
WRS
NGP
Div. , WS
& Con.
Internal Check (Salary Bill)    
Internal Check
(Supplementary Bills)
   
Internal Check
(Other/ Contractor/ Supplier etc. Bills)
   
PF Module    
Pension Module (NR)    
Pension Module (ONR)    
Books Module (Cheque)    
Books Module (Cash)    
Books Module (EFT)    
Books Module (JV/MCT)    

Contd.
Books Module
(Account Current & RAR)
   
Suspense Module    
E-Suspense Module    
New Pension Scheme Module    
Cash Office Module  - - -
Pay office Module
(PMR Cash Book)
   

HMIS
Casualty
Registration
Indoor Patient
Management
OPD
Registration
Pathology
Radiology
Local Purchase
of Medicines
Sick & Fit
Certificate
RELHS
Card Issue
* Medicine purchase & Medicine Stock module yet to be implemented.

Inventory Module for Railway Consumer Depot (RCD)
• Complete RCD module has been successfully
implemented at BSP from 01-04-2014.
• There are 12 RCD’s spread over SECR for HSD oil
fueling of diesel engines.
• Same module may replicate to other RCD’s after
provision of Railnet connectivity & PCs.
• EDPM has inspected RCD/KRBA & RCD/BRJN for
implementation.

Pass
Court Case
Training
Transfer
Man Power
Planning
D & A
Traffic
Accounts
Passenger
Classification
Goods
Balance Sheet
Traffic Billing
Goods Refund
MST Report
Statement – 7A
Statement – 7B
Statement – 12
Statement – 15
Coaching
Refund
Error Sheet
Coaching
Balance Sheet

Sl.
No
PMIS - Implementation Status
Module HQ BSP
Div
BSP
con
NGP
div
NGP
con
NGP
W/S
R
Div
WRS/
R
1 Service Record √ √ √ UI NI UI √ √
2 Pass √ √ UI √ NI UI √ √
3 Promotion NI √ NI UI NI NI √ NI
4 Transfer NI √ NI UI NI NI √ NI
5 Seniority NI √ NI UI NI NI √ NI
6 Court Case √ √ √ √ √ √ √ √
7 D&A NI NI NI NI NI NI NI NI
8 Training NI NI NI UI NI NI NI NI
9 Recruitment NI √ NI UI NI NI √ NI
10 MPP NI NI NI NI NI NI UI NI
11 Benchmarking
under MPP
NA UI NA UI NA NA UI NA
12 PCDO √ √ √ √ √ √ √ √
13 Employee Portal √ √ √ √ √ √ √ √
14 Vigilance Developed & ready to implement
NI - Not implemented √ - Implemented UI - Under implementation NA - Not applicable

Further activities of IT cell of SECR are:-
 Providing Technical support & Updating of SECR official
website.
 Updating of SECR Facebook Page.
 Maintaining of GPS map (for SAFETY wing), with all
Safety-Essential information fed for SECR
 Coordination in respect of PH-17 (Computerisation) works.
 Technical Clearance of Items related to IT.

Implementation of multiple MIS & e-working in SECR by Lokesh Vishnoi

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