Microsoft Dynamics CRM - Government Brochure
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Microsoft Dynamics provides integrated solutions to help government organizations manage finances, grants, projects, procurement, supply chain, human resources, and constituent relationships. The solutions offer fund management, grant management, budget tracking, payroll processing, inventory management, and customer relationship management capabilities. They also integrate with Microsoft applications like Excel, Outlook, and SharePoint to streamline processes and information sharing. The goal is to help governments enhance accountability, compliance, and services through more effective business management.
Microsoft Dynamics CRM - Government Brochure
- 1. GOVERNMENT Building trust and creating confidence in government
- 2. More effective services, greater accountability. Government Fund Management: To help government organizations organizations at all levels are being asked to provide adhere to increasing reporting and compliance requirements, detailed, timely information about how every public dollar Microsoft Dynamics offers fund management applications that is spent. Constituent service expectations are on the rise, can accommodate the special regulations, restrictions, and but enhancing services and ensuring fiscal responsibility can limitations needed to manage multiple funds across multiple be extremely challenging. Every day, Microsoft DynamicsTM projects. By automating fund management, these solutions products and solutions are being used by government offices can help reduce errors associated with manual entries and to help do just that. manual reconciliation of funds. Most importantly, it makes reporting easier and more accessible to management, helping Financial management you meet your reporting guidelines in a timely fashion. solutions tailored to Grant Management: Managing grant resources through government needs all phases of acquisition and management can help your organization remain accountable for spending and comply To ensure accountability, government organizations need with regulations throughout the process. Microsoft Dynamics financial systems that work the way they work. Microsoft helps track grant funds and the projects to which those Dynamics solutions can help all forms of government manage funds need to be applied, helps monitor expenditures, and their expenditures and appropriations by allowing employees helps deliver timely reports for full disclosure. With up-to- to easily see and analyze the costs and activities under their date information about successful budgeting and grant control. Microsoft Dynamics applications provide detailed, performance, you can focus your time and energy on the up-to-the-minute financial reports that allow employees to management and allocation of grant funding rather than make informed purchasing decisions, help your department spending time tracking allocations. Integrated applications comply with reporting requirements, and ensure financial created by Microsoft certified development partners provide integrity and accountability. Accurate and timely reports tools that can automate the processing of applications, making tailored to the information needs of the user can help increase awards, and administering and closing grants. confidence in your organization’s financial management skills. Encumbrances and Commitments: Effectively tracking Tighter controls help improve cash flow and tie spending impending purchases and requisitions against budget directly to programs, fund sources, and objectives. allocations is essential to helping your organization protect Solutions from Microsoft and our partners allow more time to against overspending and ensuring that administrators know be spent on your core mission by streamlining government how much of their budget has been accounted for at any administration functions, including utility billing, permitting, tax given time. With Microsoft Dynamics, managers can easily set assessments and collections, payroll, fixed assets, and other aside funds for future contracts, as well as plan and stay on core financial functions, including: track for using the allocated funds. All this helps ensure that funds will be available when payment is due even as it reduces the time it takes to track expenses.
- 4. Supply chain management helps track purchases, stock, and distribution Many governmental organizations need strong systems to manage a broad variety of purchasing, stock control, and distribution activities. Microsoft Dynamics has a comprehensive lineup of applications that can assist in all aspects of supply chain management. Inventory tracking across multiple facilities, warehouses, and other sites help ensure proper levels of stock are on hand where they are needed, and purchase management systems help establish control over the entire purchase process. It eliminates paperwork and ensures that there are more efficient purchase contracts with vendors. For organizations that distribute materials to their constituents or to other governmental departments, Microsoft Dynamics helps manage orders, track usage, and ensure materials are properly accounted for, completing the supply chain management circle. Integrated HR management and payroll An effective human resource management solution can help government organizations track all aspects of their employee relations, from application and hiring to compensation and benefits, certification and education tracking, and much more. Microsoft Dynamics offers systems for managing employee data, processing payroll, tracking benefits, and managing performance. Comprehensive reporting capabilities help comply with employment eligibility and injury reporting requirements. Browser-based portals give managers and employees the tools to access user-appropriate human resource and payroll data. And because Microsoft Dynamics is an integrated business management solution, information can be entered and accessed from one system, reducing IT complexity, eliminating data re-entry into multiple systems, and reducing overhead costs.
- 5. Relationship management government bodies to understand the challenges and offer effective solutions for the complex needs of this solutions can increase industry. Our solutions can help transform government satisfaction and improve effectiveness, efficiency, and accountability by giving you productivity greater access to financial information and tighter control over spending priorities. Every day, government organizations must manage rising Our technology platform will enable your organization to constituent demands for services. Recent budget cuts and assemble a complete, integrated set of leading-edge business reductions in spending have forced government organizations applications. These integrated applications can be deployed to cut all but the most essential services. quickly and inexpensively without complicated customizations Microsoft constituent relationship management (CRM) and drawn-out implementation projects. solutions help government organizations to improve delivery of information and increase the efficiency and effectiveness Innovative integration of government services. With Microsoft Dynamics CRM, your Reducing complexity is a vital goal for government organization can quickly and accurately respond to internal organizations, and deploying systems that conform to and external demands, and improve information sharing. It interfaces that users already recognize can be one way to can also help reduce operational costs by automating business remove barriers to adoption, reduce training needs, and processes, improving staff productivity, lowering labor costs, increase efficiency and effectiveness. and freeing time for other government business. Centralizing and automating the intake of constituent requests creates an Many users are already proficient in using Microsoft audit trail that enables analysis of service delivery speed and applications, such as Microsoft® Word, Excel®, and Outlook®, costs. Management can study the number, type, and timing to capture, analyze, and communicate information. Microsoft of requests to measure performance and adjust budget Dynamics tightly integrates with other Microsoft applications priorities. Often, government departments find that adopting and technologies, which enables your organization to extend a Microsoft Dynamics CRM solution can immediately help the value of your existing Microsoft investment, streamlining improve constituent communication and satisfaction with processes and allowing employees to work more efficiently government services—even before efficiencies or process and effectively. For example, budget data can be exported improvements can be implemented. Providing multiple from Microsoft Dynamics to Microsoft Excel and distributed channels to interact with government, automating services, to administrators and other budget managers for updates, and personalizing information gives constituents—both which can then be reviewed, approved, and imported back individuals and business—more choices and greater control. into your general ledger system. Form letters to constituents can be created in Microsoft Word and populated with data Optimal performance with from Microsoft Dynamics. Financial reports can be generated Microsoft Dynamics in Microsoft Dynamics and shared through Microsoft Outlook with community members, administrators, and other Microsoft Dynamics offers a set of strong applications that departments, providing an easy and effective way to deliver deliver a compelling suite of technologies for government progress reports and budget information. And Microsoft offices. Microsoft Dynamics has worked closely with COMMUNICATION
- 6. Windows® SharePoint® Services can be used to create Plan for growth a centralized system for sharing process documents, financial information, meeting notes, and other office- Organizations need systems that can deliver a strong oriented information, enabling your people to stay return on investment (ROI) in meeting current needs, organized and share knowledge across the organization. while providing for the opportunity to scale dramatically to account for organic growth, acquisitions, changes in By integrating the applications your users already business focus, and other foreseeable future changes to know and use with your financial system, government the business. Microsoft Dynamics, along with Microsoft organizations can simplify processes, increase access server technologies and productivity solutions, offers to information, and reduce the complexity for all tremendous flexibility and scalability to implement the parties involved. solution to meet today’s requirements and to allow for substantial future growth and change. Partners with industry expertise To learn more about how integrated, affordable Microsoft Dynamics capabilities can help your Microsoft Dynamics solutions are delivered by a network government organization, visit of partners with expertise in government. They can www.microsoft.com/dynamics/government provide local, personalized service—from planning and implementation, to customization, to ongoing support and education. That means you get world-class business solutions from professionals who understand government and will be there as conditions change.
- 7. © 2006 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Excel, Microsoft Dynamics, the Microsoft Dynamics logo, Outlook, SharePoint, Visio, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like familiar Microsoft software such as Microsoft Office, which means less of a learning curve for your people, so they can get up and running quickly and focus on what’s most important. Built to work with Microsoft technologies, it works easily with the systems your company already has implemented. By automating and streamlining financial, customer relationship, and supply chain processes, Microsoft Dynamics brings together people, processes, and technologies, helping increase the productivity and effectiveness of your business, and helping you drive business success. Worldwide (1) (701) 281-6500 U.S./Canada Toll Free (1) (888) 477-7989 www.microsoft.com/dynamics