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Copyright © 2013, RES Software. All rights reserved. 0113Copyright © 2013, RES Software. All rights reserved. 0113
Will You Make the Windows XP Deadline in Time?
Risks, Costs and Solutions for Windows XP End of Life and Beyond
10X IT Productivity Webinar Series, Ep. 1
Penny Gralewski
Sr. Product Marketing Manager at Citrix
Sean Donahue
Sr. Director Alliances at RES Software
222
Today’s Topics
• What is End of Life?
• Risks / Costs
• Steps to the Demise of Windows XP
• Wrangle your Apps
• Separate your Users
• Windows 8.1?? Windows 9??
• Empower your Users
#10xIT
333
When? What? Where?
When?
April 8, 2014
What?
No more service packs (SP)
No more hot fixes
No more support
Where?
33% - 50% of Enterprise Organization
44
555
Upgrade? Or Roll the Dice?
To Upgrade? Or Not?
Malware
Virus
Soft Targets
Paid Extended
$upport
Rolling 3-Year
$upport
Cost$ Double in
Year 2
666
Why Don’t Companies Upgrade?
• Application Libraries
• Too many applications amassed over 10 years
• Incompatibilities with Windows 7 / 8
• Incompatibilities with Internet Explorer 7, 8, 9, 10
• Incompatibilities with App-V 4.x / 5
• User Disruption
• 10 years of user familiarity
• Loss of productivity
• Increased help desk burden
• The neighbor effect
77
So, how do you
approach this
paradigm?
888
Smooth migrations with the right tools
Empower
Discover
Design
Deploy
Build
RES Workspace Designer
RES Workspace Manager
SCCM
App-V
Citrix AppDNA
The IT Store
RES Automation Manager
SCCM
XenApp / XenDesktop
Citrix AppDNA
RES BDA
99
Step 1 – Identify Scoping
101010
Choose the both path or mix physical & virtual
111111
How to solve the real app compat problems
121212
What’s the time, cost, risk?
1313
Step 1 – Discover  Scoping
141414
Physical or Virtual
Operating System Application
Physical Install Physical Install
Server-based Computing Hosted Session-based
Virtual Desktop Infrastructure XenApp
Windows on a Stick App-V Streaming
Image Management Package Management
151515
The Growing Impact on IT
Is managing
IT getting
too complex
and costly?
Traditional Apps &
PC Lifecycle
Management Systems
Task Workers
& Desktop PCs
Virtualized &
Streamed Apps
Knowledge Workers
& Laptops
Virtual &
Remote Desktops
Mobile Workers
& Tablet PCs
Cloud-Based Apps &
Mobile Device
Management
Remote/Home Office
Workers & smart phones
App Delivery &
Management
User Workstyles &
Devices
161616
User Disruption
This
doesn’t
work…
Help me!
This is
so slow!!
I hate
this new
desktop!
I used to
have…
I can’t
find…
Where is
my ….?
171717
Make the user agnostic
Windows XP
• Applications
• Data
• Printers
• Settings
Windows 7 SBC
Citrix XenDesktop
Windows 7
Windows 9
181818
Is it Just about Happy Users?
• Consistency is key to happy users
• Faster access is also key
• IT needs compliance and control
• Nirvana is providing the right IT services to the right
users in the right situation
191919
Location and Device Awareness
Examples:
• Network location
• OS type
• Application version
• USB storage
• Hardware spec
202020
Enterprise Class Management
• Single management console
• Lightweight architecture
• Just a few clicks away
212121
Step 6: High Five
Place Hand Here
222222
Delivering Customer, Partner Success
Read the best case study ever
http://www.ressoftware.com/resources/case-studies
232323
Don’t hesitate to reach out to us:
Sean Donahue
Sr. Director Alliances
SeanDo@ressoftware.com
@SeanDo40
Penny Gralewski
Sr. Product Marketing Mgr.
Penny.Gralewski@Citrix.com
@AppDNA
www.citrix.com/appdna
Questions? Comments? Concerns?
Thank you for attending!
Stay tuned for the next episode of the
IT Productivity Webinar Series
http://www3.ressoftware.com/10xIT2.html
Try Citrix AppDNA
http://try.citrix.com/AppDNATrial
Read the best case study ever
http://www.ressoftware.com/resources/case-
studies
Watch the whiteboard of XP EoL
http://www.youtube.com/user/RESSoftware
2424

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Will You Make the Windows XP Deadline in Time? - Ep.1 - 10X IT Productivity Series

  • 1. 11 Copyright © 2013, RES Software. All rights reserved. 0113Copyright © 2013, RES Software. All rights reserved. 0113 Will You Make the Windows XP Deadline in Time? Risks, Costs and Solutions for Windows XP End of Life and Beyond 10X IT Productivity Webinar Series, Ep. 1 Penny Gralewski Sr. Product Marketing Manager at Citrix Sean Donahue Sr. Director Alliances at RES Software
  • 2. 222 Today’s Topics • What is End of Life? • Risks / Costs • Steps to the Demise of Windows XP • Wrangle your Apps • Separate your Users • Windows 8.1?? Windows 9?? • Empower your Users #10xIT
  • 3. 333 When? What? Where? When? April 8, 2014 What? No more service packs (SP) No more hot fixes No more support Where? 33% - 50% of Enterprise Organization
  • 4. 44
  • 5. 555 Upgrade? Or Roll the Dice? To Upgrade? Or Not? Malware Virus Soft Targets Paid Extended $upport Rolling 3-Year $upport Cost$ Double in Year 2
  • 6. 666 Why Don’t Companies Upgrade? • Application Libraries • Too many applications amassed over 10 years • Incompatibilities with Windows 7 / 8 • Incompatibilities with Internet Explorer 7, 8, 9, 10 • Incompatibilities with App-V 4.x / 5 • User Disruption • 10 years of user familiarity • Loss of productivity • Increased help desk burden • The neighbor effect
  • 7. 77 So, how do you approach this paradigm?
  • 8. 888 Smooth migrations with the right tools Empower Discover Design Deploy Build RES Workspace Designer RES Workspace Manager SCCM App-V Citrix AppDNA The IT Store RES Automation Manager SCCM XenApp / XenDesktop Citrix AppDNA RES BDA
  • 9. 99 Step 1 – Identify Scoping
  • 10. 101010 Choose the both path or mix physical & virtual
  • 11. 111111 How to solve the real app compat problems
  • 13. 1313 Step 1 – Discover  Scoping
  • 14. 141414 Physical or Virtual Operating System Application Physical Install Physical Install Server-based Computing Hosted Session-based Virtual Desktop Infrastructure XenApp Windows on a Stick App-V Streaming Image Management Package Management
  • 15. 151515 The Growing Impact on IT Is managing IT getting too complex and costly? Traditional Apps & PC Lifecycle Management Systems Task Workers & Desktop PCs Virtualized & Streamed Apps Knowledge Workers & Laptops Virtual & Remote Desktops Mobile Workers & Tablet PCs Cloud-Based Apps & Mobile Device Management Remote/Home Office Workers & smart phones App Delivery & Management User Workstyles & Devices
  • 16. 161616 User Disruption This doesn’t work… Help me! This is so slow!! I hate this new desktop! I used to have… I can’t find… Where is my ….?
  • 17. 171717 Make the user agnostic Windows XP • Applications • Data • Printers • Settings Windows 7 SBC Citrix XenDesktop Windows 7 Windows 9
  • 18. 181818 Is it Just about Happy Users? • Consistency is key to happy users • Faster access is also key • IT needs compliance and control • Nirvana is providing the right IT services to the right users in the right situation
  • 19. 191919 Location and Device Awareness Examples: • Network location • OS type • Application version • USB storage • Hardware spec
  • 20. 202020 Enterprise Class Management • Single management console • Lightweight architecture • Just a few clicks away
  • 21. 212121 Step 6: High Five Place Hand Here
  • 22. 222222 Delivering Customer, Partner Success Read the best case study ever http://www.ressoftware.com/resources/case-studies
  • 23. 232323 Don’t hesitate to reach out to us: Sean Donahue Sr. Director Alliances SeanDo@ressoftware.com @SeanDo40 Penny Gralewski Sr. Product Marketing Mgr. Penny.Gralewski@Citrix.com @AppDNA www.citrix.com/appdna Questions? Comments? Concerns? Thank you for attending! Stay tuned for the next episode of the IT Productivity Webinar Series http://www3.ressoftware.com/10xIT2.html Try Citrix AppDNA http://try.citrix.com/AppDNATrial Read the best case study ever http://www.ressoftware.com/resources/case- studies Watch the whiteboard of XP EoL http://www.youtube.com/user/RESSoftware
  • 24. 2424

Editor's Notes

  • #5: If you haven’t heard about it by now you have been living in outer space.Get off your hands and DO SOMETHING!!!XP = 33% market share (Aug 2013)http://www.techradar.com/news/software/operating-systems/windows-8-sees-record-market-share-in-august-leapfrogs-os-x-1177416Affects everyone core + channel- plus has specific vertical interests – HIPPA, gov’t, price of extended supportKey Play: Best Desktop TCO & a strategic imperative for MSFT
  • #7: Stop Dragging your feet.
  • #9: Sean 4 min.Motivation: Enterprises faced with desktop deployment projects, physical or virtual or a combination (hybrid) face many of the same general phases across projects. We will show how RES can ease the scope and burden of these projects at each and every project phase. If you look at most desktop deployment projects today, be they physical or virtual, the components of DDS from RES play a significant role at each critical phase.Discovery: BDA can actively collect critical details about the existing desktops that can be generated into reports for much more comprehensive scoping of the deployment project. Above and beyond static inventory of what’s installed but what users are using and how they would be impacted.Design: In the Design phase, everything learned in the Discovery phase is digested and developed into a comprehensive plan for the desktop transformation. Capitalizing on what was gleaned from the BDA the Workspace designer can be used to be lifted as part of the user persona, and the modeling capabilities of Workspace Designer can determine the actual desktop end state based on a given configuration.Build: In the Build phase, desktop transformation begins to take place, with required components being installed and configured. For example the Workspace designer can be used to complete and prototype the end user workspaces for deployment. The Data Synch capabilities of WSM can be used to maintain daily continuity in the end user experience. Deploy: a well-executed deployment can make or break the project. The following RES components/capabilities are key to the Deployment phase: Usage Tracking; Automation; Data Synch; White list / Blacklist; Context Aware Privileges; RBA.Manage: The longest running phase is on going management and maintenance and a well managed Desktop project ensures in its overall success and longevity. RES components that are critical – Usage Tracking; Application Self Service(?); Data Synch; Automated User Provisioning; Context Awareness.
  • #10: The AppDNA overview report shows applications and target technologies – and their compatibility – at a glance. Determine if an application will have no issues (green), some issues (amber/yellow) or serious issues (red) at a glance. Have a general idea of application compatibility before scoping, sizing or starting the project. Test applications for compatibility on Windows 7 and Windows 8, virtualization with XenApp and App-V, plus web applications on IE all at one time. See a clear snapshot of early success, where work is involved and where virtualization may be a deployment option.
  • #14: Bob 2 min.RES Baseline Desktop Analyzer provide essential insights to desktop architects and administrators into the current state of the desktop environment.- Better understanding about what applications are there and what is really used.- Recently we have added rich Excel reports for committed customers and insight in Dropbox usage.
  • #16: The way people work today has been transformed.We moved away from uniform PC usage (which was the de facto standard just 10 years ago) to a complex mix of different application delivery technologies. Today we want access to enterprise IT services 24/7 from any location, and a traditional PC simply does not support this. To achieve this highly flexible way of working, IT must use the hybrid application delivery models discussed earlier. The result is, without dismissing legacy application delivery methods, we must introduce many new and more flexible technologies to deliver IT services in many situations; and this has led to much more complex environments for IT to manage.In short, our customers tell us (and we’ve seen with our own eyes) that new technologies often don’t replace other technologies. Instead, as new devices are rolled out, each one brings along its own management tools, one morelayer of complexity to the infrastructure. And IT is forced to come up with solutions for managing this increasingly complex environment.
  • #20: Defining Context Rules ensures that Users have access to the right applications, data, printers and settings based upon their identity, location, device type and time of dayNetwork LocationOS TypeApplication VersionUSB StorageHardware Specification
  • #21: From a single, intuitive management console, IT Professionals can provide a User access to the correct applications, data, and other services they need to do their job
  • #23: This is a our joint case study mentioned earlier. CTXS promotes this heavily on twitter, etc.“We are very excited to see valuable partners like Ntersect use the complimentary solutions from Citrix and RES Software to bring customers to modern desktops in a fraction of the time,” said Penny Gralewski, Senior Product Marketing Manager, Citrix. “We encourage all of our partners and customers to look at these solutions as part of their tool set for transitioning to vnext desktops.”