Second CRM Partner Programme
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Second CRM presents a partner program aimed at automating business operations for small to mid-market businesses in Asia, seeking to profitably support at least 100,000 businesses by 2020 through partnerships. The program includes various partner tiers—business associates, resellers, consulting partners, and application partners—each with specific roles and rewards for generating leads and closing sales. Second CRM emphasizes accessibility to cloud technology with localized support, allowing partners to add revenue streams and grow businesses effectively.
Second CRM Partner Programme
- 1. © 2016 Soft Solvers Solutions. All rights reserved. Second CRM Partner Programme Introduction Presentation Making Businesses Profitable www.secondcrm.com /secondcrm
- 2. © 2016 Soft Solvers Solutions. All rights reserved. More than 50% Of CRM systems sold in 2015 are SaaS Global CRM Market Share Source: Gartner, May 2016 Asia’s CRM Market grew the fastest in world at 21.9%
- 3. © 2016 Soft Solvers Solutions. All rights reserved. Asia Pacific Market Asia Pacific, home to more than 100 million small to mid- market businesses Asia’s CRM share (in worldwide market) < 6% Why Second CRM? 90% market is held by Top guns, who offer solutions only meant for big businesses Second CRM is Designed & Priced for Asian Businesses With Localised Support & Hands holding approach Asia Pacific CRM Market share 2013 APAC CRM Market share, IDC SAP 38% Oracle 22% sf.com 15% Others 25% (including Microsoft, Sugar CRM & local providers)
- 4. © 2016 Soft Solvers Solutions. All rights reserved. What is Second CRM? Complete Business Automation Solution Pioneer cloud CRM in South East Asia (since 2010), now growing as a complete Business Automation Solution Designed for small to mid-market businesses, to make them profitable, through business automation Manage Sales & Marketing, Customer Support and Operations No investment on server/software, No need IT guys, Highly secure and scalable, Daily automated backups Easy-to-use, customisable, accessible any time, any where or on any device (desktop, tablet, or phone)
- 5. © 2016 Soft Solvers Solutions. All rights reserved. Company Partners Echelon Finalist 2011 - Asia’s largest Startup event Asia’s Top 50 Apps 2010 - E27 Singapore Silver award for Best CRM Implementation 2010 - CCAM Malaysia CRM Idol Semi finalist - 2012 & 2013 Awards SoftSolvers Solutions, founded in 2010 Cloud based Business Automation Solution leader in APAC Experiencing rapid growth since inception Cradle recipient (under MOF), attended accelerator programme Head Quarters Singapore R&D - Global Support Cyberjaya, Malaysia Sales Kuala Lumpur, Malaysia Singapore Manila, Philippines Sydney, Australia United States
- 6. © 2016 Soft Solvers Solutions. All rights reserved. Some of our Customers Second CRM has worked with more than 200 customers across Asia.
- 7. © 2016 Soft Solvers Solutions. All rights reserved. Where we want to GO? Vision To make every small to mid-market business profitable, by automating their business operations, using Internet and mobile technologies By 2020 we’ve vowed to help at least 100,000 of them What we are looking for Partners – Referrers, Resellers, Trainers, Consultants, Integrators, Community & Business associations, Complimentary apps providers, etc And lot of support from everyone
- 8. © 2016 Soft Solvers Solutions. All rights reserved. Introducing Second CRM Partner Programme Second CRM’s vision is to make every small to mid-market business profitable, by automating their business operations using Internet and mobile technologies and to enable at least 100,000 businesses by 2020 This can only be achieved with the help of our Laser focused strategy to work with Partners After all, partners are our business and in recognition of that we have created the Second CRM Partner Programme, which supports and delivers superior value, market differentiation and sustainable revenue opportunities for partners
- 9. © 2016 Soft Solvers Solutions. All rights reserved. Partner Programme Business Associate (Referrer) Passionate individuals and even companies that may not have proper sales structure, but meet lot of businesses, who might need Second CRM solution, can refer them to SoftSolvers direct sales team to close Business Associates who identify and refer new business opportunities are eligible to earn referral fees once the sale has closed Business Associates are not tiered or have any quota system, but are rewarded with additional incentives based upon their level of achievement Note: All Second CRM Partners (Business, Consulting and Application) can refer leads, along with their standard modus operandi.
- 10. © 2016 Soft Solvers Solutions. All rights reserved. Business Associate (Referrer) Modus Operandi You met (or actually sought out) someone interested in Second CRM Register lead on partner portal SoftSolvers direct sales will qualify and do the sales follow ups, till its closed Upon closing sale you will get your referrer fee Eligibility Individual or Company No Experience required Becoming Partner Register with Second CRM Attend OYB workshop / Online Skype session Attend Second CRM Business Partner Portal training (Online) Annual fee Not Applicable Programme details
- 11. © 2016 Soft Solvers Solutions. All rights reserved. Partner Programme Business Partner (Reseller) Highly sales oriented companies or individuals focused on evangelising and pure selling, help spreading Second CRM solutions to places where SoftSolvers alone cannot reach, achieving our vision to provide automation solutions to every business Business Partners are tiered based on their level of achievement. There are three Programme Levels under this Programme Type: Registered, Silver, Gold
- 12. © 2016 Soft Solvers Solutions. All rights reserved. Business Partner (Reseller) Modus Operandi Your Sales & Marketing generate leads interested in Second CRM Register lead on Partner portal You do the complete sales, demo and follow ups till its closed and hand it over to SoftSolvers Eligibility Registered Company (Independent sales professionals also need to have a company registered) MUST be in some related business, like hardware, training, or other software provider MIN 1 sales person Becoming Partner Register with Second CRM Attend one day Second CRM Business Partner training (at least 1 person) Annual fee US$1000 (waived for first year) Programme details
- 13. © 2016 Soft Solvers Solutions. All rights reserved. Partner Programme Consulting Partner (Implementer) Professional services firms that provide a wide range of consulting expertise including implementing software solutions, integration to back-office systems, process and change management, and strategic business services to help deliver Second CRM solutions to customers Consulting Partners are tiered based on their level of achievement. There are three Programme Levels under this Programme Type: Registered, Silver, Gold
- 14. © 2016 Soft Solvers Solutions. All rights reserved. Consulting Partner (Implementer) Modus Operandi Your Sales & Marketing generate leads interested in Second CRM Register lead on partner portal You do complete sales, standard implementation and level-1 (L1) customer support For the modifications / issues that require changing source code, coordinate with SoftSolvers Support team Eligibility Registered Company MUST have software consulting or service provider as primary business MIN 1 sales and 1 consultant / support person Becoming Partner Register with Second CRM Attend two days Second CRM Business Partner training (at least 2 persons) Annual fee US$2000 (waived for first year) Programme details
- 15. © 2016 Soft Solvers Solutions. All rights reserved. Partner Programme Application Partner (ISV) Commercial independent software vendors (ISV’s) and application developers who build complementary and standalone applications that may integrate and extend Second CRM applications and distributed on standalone basis Application Partners are tiered based on their level of achievement. There are three Programme Levels under this Programme Type: Registered, Silver, Gold
- 16. © 2016 Soft Solvers Solutions. All rights reserved. Partner Programme Community Partner Community Partners work with Second CRM in creating awareness among SME’s across various industries and sectors. Business associations, Commerce Chambers, Govt agencies for Small Business and other organisations, who wish to enhance the productivity and efficiency of their member companies Community Partners are not tiered and the terms are discussed from case to case basis
- 17. © 2016 Soft Solvers Solutions. All rights reserved. Why Work with Second CRM Add new revenue streams to your existing business Quantum leap – Selling one-time to recurring income model – Never start a quarter from zero again Don’t look for new business, grow your existing customers Global brand, Local support, High credibility, Easier sell and Higher returns Grand vision, Local implementation – Making Businesses Profitable Ride on the Cloud NOW Easy access to proven cloud technology and solutions Access to ready programme and resources to help develop and grow your business
- 18. © 2016 Soft Solvers Solutions. All rights reserved. Thank You Questions & Answers Making Businesses Profitable www.secondcrm.com /secondcrm Soft Solvers Solutions Malaysia: +603 8320 5871 Australia: +6140 5811 649 Singapore: +65 6304 8022 Philippines: +63 906 284 3137 Web: www.secondcrm.com Email: partners@secondcrm.com