SlideShare a Scribd company logo
Management Science
Decision Making Trough System Thinking
Chapter 02 System Thinking
From Book “Management Science
Decision Making Trough System Thinking”
Daellenbach, Hans, Donald McNickle, and Shane Dye. Management
science: decision-making through systems thinking. Palgrave
Macmillan, 2012.
Presented By:
Rio Aurachman, MT
INCREASED COMPLEXITY OF
TODAY’S DECISION MAKING
CHAPTER 2
System Thingking
1.Increased complexity of today’s decision making
2.Efficiency and effectiveness
3. Unplanned and counterintuitive outcomes
4. Reductionist and cause-and-effect thinking
5. Systems thinking
6.Review
Complexity
Picture Resources:: www.azquotes.com
W.R. Ashby: complexity as the quantity of information
required to describe something
[‘Some peculiarities of complex systems’, Cybernetic
Medicine, 1973, v9 no2, 1–6]
Change of 20th Century
Picture Resources: iacc.hhs.gov , www.scidev.net , www.cbsnews.com
accelerating rate of innovation in
technology and commu-nications The lowering of trade barriers
gap between the rich
developed countries World problem: problems of overpopulation, etc
“Today’s world has thus increased in complexity and inter-dependence to a point where
the traditional methods of problem solving based on the cause-and-effect model
cannot cope any longer”
Construction of the Aswan High Dam
in Egypt
Picture Resources: en.wikipedia.org
Deterioration of urban transport
Picture Resources:: www.volvogroup.com
Assessment of unit production costs
Picture Resources: www.gray.com
EFFICIENCY AND EFFECTIVENESS
CHAPTER 2
System Thingking
1.Increased complexity of today’s decision making
2.Efficiency and effectiveness
3. Unplanned and counterintuitive outcomes
4. Reductionist and cause-and-effect thinking
5. Systems thinking
6.Review
Efisiensi
Picture Resources:: ecars-now.wikidot.com, alevelnotes.blogspot.com
“Efficiency looks at how well resources are used in a
given activity”
economic efficiency
Efektifitas
Picture Resources:: www.myperago.com
“looks at how well the goals or objectives of the entity or activity are achieved”
‘convenient’
Determining Factor for Effectiveness in Transport System
>The choice of bus routes
>the frequency of service at various times of the day
>and the type of vehicles used and how they are maintained
>fare structure
Efisiensi Vs efektifitas
Picture Resources:: www.slideshare.net, www.linkedin.com, www.edn.com
“Operating various parts of a system in their most efficient manner does not
necessarily mean the system as a whole is effective in terms of achieving its
objectives”
seem to be so much concerned with
efficiency?
elimination of such seemingly ‘idle’ spares may not be cost-effective
Efisiensi adalah Musuh efektivitas?
Picture Resources:: takuminotie.com
“True efficiency looks at the overall goals”
UNPLANNED AND
COUNTERINTUITIVE OUTCOMES
CHAPTER 2
System Thingking
1.Increased complexity of today’s decision making
2.Efficiency and effectiveness
3. Unplanned and counterintuitive outcomes
4. Reductionist and cause-and-effect thinking
5. Systems thinking
6.Review
Picture Resources::
Counter Intuitive Outcome
ourworld.unu.edu
1
5
“Maybe pushing on that wall to the right will give some space.”
16
“Oops!”
1
7
The real system…
Edited extract
…vs. what we often see…
The trouble with feedback
is that it is often invisible …
“System dynamics demonstrates how
most of our own decision-making
policies are the cause of the problems
that we usually blame on others, and
how to identify policies we can follow
to improve our situation.”
Jay Forrester
Sloan School of Management, MIT
Page 38 of Morecroft, John (2007) Strategic Modelling and Business
Dynamics. Wiley
Picture Resources::
Production example
Picture Resources :: news.harvard.edu
The Hawthorne experiments
REDUCTIONIST AND CAUSE-AND-
EFFECT THINKING
CHAPTER 2
System Thingking
1.Increased complexity of today’s decision making
2.Efficiency and effectiveness
3. Unplanned and counterintuitive outcomes
4. Reductionist and cause-and-effect thinking
5. Systems thinking
6.Review
Picture Resources: www.pinterest.com :
Don’t Use Reductionism?
Picture Resources:: www.slideshare.net, thescienceexplorer.com
Don’t Use cause-and-effect thinking an sich
Picture Resources:: museum2.utep.edu, www.smashingmagazine.com , mrsbursksclass.wordpress.com
Important think to Consider
emergent properties
mutual causality or feedback
REDUCTIONIST AND CAUSE-AND-
EFFECT THINKING
CHAPTER 2
System Thingking
1.Increased complexity of today’s decision making
2.Efficiency and effectiveness
3. Unplanned and counterintuitive outcomes
4. Reductionist and cause-and-effect thinking
5. Systems thinking
6.Review
Picture Resources:: alandix.com, www.economicsunplugged.com. associationsnow.com
System Thinking
from about 1940 on, a number of
researchers from various scientific
disciplines —
— started to recognize
that all things and events, and the
experience of them, are parts of
larger wholes
effective action for decision making
still use reductionist and cause-and-effect
Thinking as complement
Review and Mindmap
Introduction
1.Increased complexity of
today’s decision making
Complexity
World change
Case
Aswan dam
Deterioration of urban
transport
Assessment of unit
production costs
2.Efficiency and
effectiveness
3. Unplanned and
counterintuitive outcomes
Case
Production rate
Hawthorne experiment
4. Reductionist and cause-
and-effect thinking?
Emergent properties
Feedback loop
5. Systems thinking
Picture Resources:
CHAPTER 2
System Thinking

More Related Content

PPTX
Penilaian prestasi-kerja-dan-kompensasi
PPTX
Dimensi kualitas produk
PPT
Modul 11 Model Matematika
PPT
PDF
Simpleks minimasi
DOCX
Pasca anovapost. hoc test.uji lanjut
PDF
Teknik riset operasi pertemuan 7
PPT
TOTAL QUALITY MANAGEMENT (TQM) - MANAJEMEN OPERASI
Penilaian prestasi-kerja-dan-kompensasi
Dimensi kualitas produk
Modul 11 Model Matematika
Simpleks minimasi
Pasca anovapost. hoc test.uji lanjut
Teknik riset operasi pertemuan 7
TOTAL QUALITY MANAGEMENT (TQM) - MANAJEMEN OPERASI

What's hot (20)

PPTX
04.problem situation
PPT
Modul 10 Influence Diagram
PPTX
On Analyzing Self-Driving Networks: A Systems Thinking Approach
PPTX
Contoh Bom (Bill of Material)
PDF
Kuliah SPK: Metode AHP (Analytical Hierarchy Process)
PPTX
PENYELESAIAN MASALAH PENUGASAN DENGAN METODE HUNGARIAN
PPT
Fishbone 2
PDF
Tutorial powersim
PPT
Evolusi Teori Manajemen
PPT
Mi+ +bab+3+metode+transportasi
PDF
Acceptance sampling
PPTX
Pengambilan Keputusan dan Pemecahan Masalah
DOCX
Eliminasi Gauss
PDF
lean
DOCX
fisiologi psikologi dan biomekanika pekerja
PPTX
Kompensasi dan benefit ppt
PPTX
PETA - PETA KERJA (Industrial Engineering)
PPT
Analisis jabatan
PPT
48697359 modul-12-tm-manajemen-kontemporer
PPTX
Statistik Industri 1 - PENDAHULUAN
04.problem situation
Modul 10 Influence Diagram
On Analyzing Self-Driving Networks: A Systems Thinking Approach
Contoh Bom (Bill of Material)
Kuliah SPK: Metode AHP (Analytical Hierarchy Process)
PENYELESAIAN MASALAH PENUGASAN DENGAN METODE HUNGARIAN
Fishbone 2
Tutorial powersim
Evolusi Teori Manajemen
Mi+ +bab+3+metode+transportasi
Acceptance sampling
Pengambilan Keputusan dan Pemecahan Masalah
Eliminasi Gauss
lean
fisiologi psikologi dan biomekanika pekerja
Kompensasi dan benefit ppt
PETA - PETA KERJA (Industrial Engineering)
Analisis jabatan
48697359 modul-12-tm-manajemen-kontemporer
Statistik Industri 1 - PENDAHULUAN
Ad

Viewers also liked (9)

PPTX
03.dasar simulasi
PPTX
05.system model and diagram
PPTX
03.system concept
PPTX
PPTX
01.introduction
PPTX
01.introduction
PPTX
09.simulation output and analysis
PPTX
02.dinamisnya sistem
PPTX
Intro to Systems Thinking
03.dasar simulasi
05.system model and diagram
03.system concept
01.introduction
01.introduction
09.simulation output and analysis
02.dinamisnya sistem
Intro to Systems Thinking
Ad

Similar to 02.system thingking (20)

PDF
Systems Thinking workshop, given at Lean UX NYC
PPTX
System Thinking - Affect on Decision Making
PPTX
SYSTEMiiiiiiiiiiiiiiiiiiiiiiiiii Moduling.pptx
PPT
OD_PPT.ppt
PDF
2022-10-25 Smidig Meetup - from Silos to System.pdf
DOC
Model Based Systems Thinking
PPT
Harnessing Collective Intelligence: Shifting Power To The Edge
PDF
Problem Solving Methods
PDF
KASIRYE NICHOLAS
PPT
System and Cultural Approaches
PDF
Beyond the Knowledge Base: Turning Data into Wisdom - an ITSM Academy Webinar
PDF
Beyond the Knowledge Base: Turning Data into Wisdom - an ITSM Academy Webinar
PDF
Systems Thinking workshop @ Lean UX NYC 2014
PPT
Knowledge Management
PPT
Introducing Knowledge Management by Bank Bukopin
PPTX
PPT
Modern Regulation and Complexity
PDF
BA and Beyond 19 Sponsor spotlight - Namahn - Beating complexity with complexity
PPTX
BASIC OF SYSTEMS THINKING REPORTING ORG.
Systems Thinking workshop, given at Lean UX NYC
System Thinking - Affect on Decision Making
SYSTEMiiiiiiiiiiiiiiiiiiiiiiiiii Moduling.pptx
OD_PPT.ppt
2022-10-25 Smidig Meetup - from Silos to System.pdf
Model Based Systems Thinking
Harnessing Collective Intelligence: Shifting Power To The Edge
Problem Solving Methods
KASIRYE NICHOLAS
System and Cultural Approaches
Beyond the Knowledge Base: Turning Data into Wisdom - an ITSM Academy Webinar
Beyond the Knowledge Base: Turning Data into Wisdom - an ITSM Academy Webinar
Systems Thinking workshop @ Lean UX NYC 2014
Knowledge Management
Introducing Knowledge Management by Bank Bukopin
Modern Regulation and Complexity
BA and Beyond 19 Sponsor spotlight - Namahn - Beating complexity with complexity
BASIC OF SYSTEMS THINKING REPORTING ORG.

Recently uploaded (20)

PDF
Abrasive, erosive and cavitation wear.pdf
PPTX
Module 8- Technological and Communication Skills.pptx
PDF
Influence of Green Infrastructure on Residents’ Endorsement of the New Ecolog...
PPTX
Feature types and data preprocessing steps
PPTX
introduction to high performance computing
PDF
BIO-INSPIRED HORMONAL MODULATION AND ADAPTIVE ORCHESTRATION IN S-AI-GPT
PPTX
tack Data Structure with Array and Linked List Implementation, Push and Pop O...
PPTX
Current and future trends in Computer Vision.pptx
PDF
Categorization of Factors Affecting Classification Algorithms Selection
PDF
null (2) bgfbg bfgb bfgb fbfg bfbgf b.pdf
PDF
A SYSTEMATIC REVIEW OF APPLICATIONS IN FRAUD DETECTION
PPTX
Fundamentals of Mechanical Engineering.pptx
PPTX
Sorting and Hashing in Data Structures with Algorithms, Techniques, Implement...
PPTX
Amdahl’s law is explained in the above power point presentations
PDF
ChapteR012372321DFGDSFGDFGDFSGDFGDFGDFGSDFGDFGFD
PDF
BIO-INSPIRED ARCHITECTURE FOR PARSIMONIOUS CONVERSATIONAL INTELLIGENCE : THE ...
PPTX
communication and presentation skills 01
PPTX
Information Storage and Retrieval Techniques Unit III
PDF
737-MAX_SRG.pdf student reference guides
PPTX
CyberSecurity Mobile and Wireless Devices
Abrasive, erosive and cavitation wear.pdf
Module 8- Technological and Communication Skills.pptx
Influence of Green Infrastructure on Residents’ Endorsement of the New Ecolog...
Feature types and data preprocessing steps
introduction to high performance computing
BIO-INSPIRED HORMONAL MODULATION AND ADAPTIVE ORCHESTRATION IN S-AI-GPT
tack Data Structure with Array and Linked List Implementation, Push and Pop O...
Current and future trends in Computer Vision.pptx
Categorization of Factors Affecting Classification Algorithms Selection
null (2) bgfbg bfgb bfgb fbfg bfbgf b.pdf
A SYSTEMATIC REVIEW OF APPLICATIONS IN FRAUD DETECTION
Fundamentals of Mechanical Engineering.pptx
Sorting and Hashing in Data Structures with Algorithms, Techniques, Implement...
Amdahl’s law is explained in the above power point presentations
ChapteR012372321DFGDSFGDFGDFSGDFGDFGDFGSDFGDFGFD
BIO-INSPIRED ARCHITECTURE FOR PARSIMONIOUS CONVERSATIONAL INTELLIGENCE : THE ...
communication and presentation skills 01
Information Storage and Retrieval Techniques Unit III
737-MAX_SRG.pdf student reference guides
CyberSecurity Mobile and Wireless Devices

02.system thingking

  • 1. Management Science Decision Making Trough System Thinking Chapter 02 System Thinking From Book “Management Science Decision Making Trough System Thinking” Daellenbach, Hans, Donald McNickle, and Shane Dye. Management science: decision-making through systems thinking. Palgrave Macmillan, 2012. Presented By: Rio Aurachman, MT
  • 2. INCREASED COMPLEXITY OF TODAY’S DECISION MAKING CHAPTER 2 System Thingking 1.Increased complexity of today’s decision making 2.Efficiency and effectiveness 3. Unplanned and counterintuitive outcomes 4. Reductionist and cause-and-effect thinking 5. Systems thinking 6.Review
  • 3. Complexity Picture Resources:: www.azquotes.com W.R. Ashby: complexity as the quantity of information required to describe something [‘Some peculiarities of complex systems’, Cybernetic Medicine, 1973, v9 no2, 1–6]
  • 4. Change of 20th Century Picture Resources: iacc.hhs.gov , www.scidev.net , www.cbsnews.com accelerating rate of innovation in technology and commu-nications The lowering of trade barriers gap between the rich developed countries World problem: problems of overpopulation, etc “Today’s world has thus increased in complexity and inter-dependence to a point where the traditional methods of problem solving based on the cause-and-effect model cannot cope any longer”
  • 5. Construction of the Aswan High Dam in Egypt Picture Resources: en.wikipedia.org
  • 6. Deterioration of urban transport Picture Resources:: www.volvogroup.com
  • 7. Assessment of unit production costs Picture Resources: www.gray.com
  • 8. EFFICIENCY AND EFFECTIVENESS CHAPTER 2 System Thingking 1.Increased complexity of today’s decision making 2.Efficiency and effectiveness 3. Unplanned and counterintuitive outcomes 4. Reductionist and cause-and-effect thinking 5. Systems thinking 6.Review
  • 9. Efisiensi Picture Resources:: ecars-now.wikidot.com, alevelnotes.blogspot.com “Efficiency looks at how well resources are used in a given activity” economic efficiency
  • 10. Efektifitas Picture Resources:: www.myperago.com “looks at how well the goals or objectives of the entity or activity are achieved” ‘convenient’ Determining Factor for Effectiveness in Transport System >The choice of bus routes >the frequency of service at various times of the day >and the type of vehicles used and how they are maintained >fare structure
  • 11. Efisiensi Vs efektifitas Picture Resources:: www.slideshare.net, www.linkedin.com, www.edn.com “Operating various parts of a system in their most efficient manner does not necessarily mean the system as a whole is effective in terms of achieving its objectives” seem to be so much concerned with efficiency? elimination of such seemingly ‘idle’ spares may not be cost-effective
  • 12. Efisiensi adalah Musuh efektivitas? Picture Resources:: takuminotie.com “True efficiency looks at the overall goals”
  • 13. UNPLANNED AND COUNTERINTUITIVE OUTCOMES CHAPTER 2 System Thingking 1.Increased complexity of today’s decision making 2.Efficiency and effectiveness 3. Unplanned and counterintuitive outcomes 4. Reductionist and cause-and-effect thinking 5. Systems thinking 6.Review
  • 14. Picture Resources:: Counter Intuitive Outcome ourworld.unu.edu
  • 15. 1 5 “Maybe pushing on that wall to the right will give some space.”
  • 17. 1 7 The real system… Edited extract …vs. what we often see… The trouble with feedback is that it is often invisible … “System dynamics demonstrates how most of our own decision-making policies are the cause of the problems that we usually blame on others, and how to identify policies we can follow to improve our situation.” Jay Forrester Sloan School of Management, MIT Page 38 of Morecroft, John (2007) Strategic Modelling and Business Dynamics. Wiley
  • 19. Picture Resources :: news.harvard.edu The Hawthorne experiments
  • 20. REDUCTIONIST AND CAUSE-AND- EFFECT THINKING CHAPTER 2 System Thingking 1.Increased complexity of today’s decision making 2.Efficiency and effectiveness 3. Unplanned and counterintuitive outcomes 4. Reductionist and cause-and-effect thinking 5. Systems thinking 6.Review
  • 21. Picture Resources: www.pinterest.com : Don’t Use Reductionism?
  • 22. Picture Resources:: www.slideshare.net, thescienceexplorer.com Don’t Use cause-and-effect thinking an sich
  • 23. Picture Resources:: museum2.utep.edu, www.smashingmagazine.com , mrsbursksclass.wordpress.com Important think to Consider emergent properties mutual causality or feedback
  • 24. REDUCTIONIST AND CAUSE-AND- EFFECT THINKING CHAPTER 2 System Thingking 1.Increased complexity of today’s decision making 2.Efficiency and effectiveness 3. Unplanned and counterintuitive outcomes 4. Reductionist and cause-and-effect thinking 5. Systems thinking 6.Review
  • 25. Picture Resources:: alandix.com, www.economicsunplugged.com. associationsnow.com System Thinking from about 1940 on, a number of researchers from various scientific disciplines — — started to recognize that all things and events, and the experience of them, are parts of larger wholes effective action for decision making still use reductionist and cause-and-effect Thinking as complement
  • 26. Review and Mindmap Introduction 1.Increased complexity of today’s decision making Complexity World change Case Aswan dam Deterioration of urban transport Assessment of unit production costs 2.Efficiency and effectiveness 3. Unplanned and counterintuitive outcomes Case Production rate Hawthorne experiment 4. Reductionist and cause- and-effect thinking? Emergent properties Feedback loop 5. Systems thinking Picture Resources: CHAPTER 2 System Thinking