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I da a E i g b l t
  ni n l i i i y
 Md r i z t o P o e t (I M)
  oen ai n rjc          EP

 Saeon Acs a d
  h r Pi t c es n
 U e A c u t Mi n e a c
  sr c o n a t n n e




 GS G- Hu man S e r vi c e s
 Ap r i l 1 4, 2 01 1



Pag e 1    Ju n e 2 9, 2 01 0
W l c o me
           e
Pag e 2   Ju n e 2 9, 2 01 0
Aed
  gna
 ●    I nt rod uct i on
 ●    S e c u r i t y Re s p o n s i b i l i t i e s
 ●    Co s t an d Co s t Ce n t e r As s i g n me n t s
 ●    Ne w Pr o c e d u r e s
          - S h ar e Po i n t Us e r Ac c o u n t I n f o r mat i o n
          - Cr e at e Ne w Us e r Ac c o u n t
          - Up d at e S h ar e Po i n t Us e r Ac c o u n t
          - D e l e t e S h ar e Po i n t Us e r Ac c o u n t
 ● ACS I n f o r mat i o n S e c u r i t y Po l i c y an d
 S t an d ar d s v 3. 5 . 1
 ● Qu e s t i o n s ?
Pag e 3   Ju n e 2 9, 2 01 0
I t o u t o -Mc o o t S a e o n
 nrdci n i rsf hrPi t

M c r o s o f t Shar e Po i nt i s a we b - b as e d d o c u me n t
 i
   r e p o s i t o r y t h at p r o vi d e s a s h ar e d , c o l l ab o r at i ve
   wo r k e n vi r o n me n t t h at as s i s t s i n d i vi d u al s i n vo l ve d
   i n a c o mmo n t as k wi t h ac h i e vi n g t h e i r g o al .
     •   As s i s t s wi t h i n d i vi d u al s o n o n e t e am wh o may n o t b e
         p h ys i c al l y c o - l o c at e d ,
     •   Pr o vi d e s a r e mo t e ac c e s s s t o r ag e s ys t e m f o r ar c h i vi n g
         c o mmo n l y u s e d d at a, an d
     •   Pr o vi d e s a s t ag i n g s ys t e m wh e r e d o c u me n t s c an b e
         d e ve l o p e d , r e vi e we d , ap p r o ve d an d t h e n t r an s f e r r e d t o
         a p o r t al wh e n c o mp l e t e .
Eac h ACS Pr o j e c t h as i t s o wn S h ar e Po i n t s i t e an d i t i s
  t h at p r o j e c t ’ s s i t e ad mi n i s t r at o r wh o mo n i t o r s an d
  mai n t ai n s t h e u s e r ac c o u n t s , au t h o r i z e s ac c e s s an d
  s t r u c t u r e s l e ve l s o f ac c e s s .
 Th e t h r e e ( 3) ar e as t h at i n vo l ve i n i t i al an d o n g o i n g
       mai n t e n an c e o f t h e S h ar e Po i n t p r o j e c t s i t e i n c l u d e
Pag e 4Ac c o unt 2M0
            Ju n e 2 9, 01 anag e me nt ( t h e S P u s e r ac c o u n t ) , Si t e
I t o u t o -Mc o o t S a e o n
  nrdci n i rsf hrPi t




Pag e 5   Ju n e 2 9, 2 01 0
Scrt Rsosblte
eui y epni i i i s                          ACS Information
                                            Security Policy 3.5
                                                                     ACS Information
                                                                  Security Standards 3.5.1




ACS b u s i n e s s an d t e c h n o l o g y man ag e r s ar e r e s p o n s i b l e
  f o r e n s u r i n g t h at al l r e as o n ab l e an d n e c e s s ar y
  s e c u r i t y c o n t r o l s ar e i mp l e me n t e d wi t h i n t h e i r
  e n vi r o n me n t s t o mi t i g at e al l u n ac c e p t ab l e r i s k t o
  t he i r bus i ne s s .        ACS I nf o r mat i o n Se c ur i t y v e r s i o n
  3. 5. 1 p . v i i

Al l ACS b u s i n e s s an d t e c h n o l o g y man ag e r s mu s t e n s u r e
   t h e i r u n i t s , at a mi n i mu m, me e t al l ap p l i c ab l e
   r e q u i r e me n t s i n t h e ACS I n f o r mat i o n S e c u r i t y
   S t an d ar d .      ACS I nf o r mat i o n Se c ur i t y v e r s i o n 3. 5. 1 p .
   vi i

 W r k e r s i s s u e d an ACS i n f o r mat i o n as s e t an d / o r g r an t e d
    o
       ac c e s s t o ACS o r c l i e n t i n f o r mat i o n ar e r e s p o n s i b l e
       f o r p r o t e c t i n g t h at i n f o r mat i o n f r o m l o s s , t h e f t o r
       u n t i me l y d i s s e mi n at i o n .   ACS I nf o r mat i o n Se c ur i t y
       v e r s i o n 3. 5. 1 s e c t i o n 1 . 1
Pag e 6       Ju n e 2 9, 2 01 0
C s a d C s C n e A s g mn
  ot n ot etr si net

 Co s t Ce n t e r Co d e s ar e as s i g n e d b as e d o n t h e l o c at i o n
    o f t h e u s e r ’ s man ag e r an d ar e d e b i t e d t o t h at S BU’ s
    ac c o u n t at $ 1 1 p e r ac c o u n t p e r mo n t h .

 Th e u s e r ’ s ac c o u n t wi l l b e c h ar g e d t o t h e man ag e r ’ s
    c o s t c e n t e r r e g ar d l e s s o f t h e u s e r ’ s p h ys i c al
    l o c at i o n .

 I f t h e u s e r i s s t at i o n e d i n an S BU o u t s i d e o f t h e PMO
    an d r e p o r t s t o a man ag e r l o c at e d at t h e PMO, t h e n
    t h e c o s t c e n t e r wo u l d b e t h e s p e c i f i c s e c t i o n o f t h e
    PMO s u c h as Ex e c u t i ve ,      Kn o wl e d g e S e r vi c e s , Tr ai n i n g
    D e ve l o p me n t o r Pr o g r am an d Te c h n o l o g y S e r vi c e s .

 Co d e s ar e ac c e s s e d at t h e S h ar e Po i n t Us e r Re q u e s t s i t e
    b y s e l e c t i n g Co s t Ce nt e r s .
Pag e 7   Ju n e 2 9, 2 01 0
C s C n e -C d s D s r p i o a d
  ot etr oe, eci t n n
  Mn g r
   aae
 Au t h o r i z e d Re q u e s t o r ( man ag e r an d d e s i g n e e ) n ame s ar e
    l i s t e d o n t h e s c r e e n f o r e ac h c o s t c e n t e r .    On l y
    t h o s e i n d i vi d u al s wi l l h ave ac c e s s t o c r e at e , u p d at e
    an d / o r d e l e t e a u s e r ac c o u n t f o r t h e i r S BU.




Pag e 8   Ju n e 2 9, 2 01 0
Cs Cne CdsFlee b Cd ad
 ot etr oe i trd y oe n
 Dsrpio
 eci t n




Pag e 9   Ju n e 2 9, 2 01 0
C s C n e C d s F l e e b Mn g r
  ot etr oe i trd y aae




Pag e 1 0   Ju n e 2 9, 2 01 0
N wP o e u e -S a e o n C e t N w
  e rcdrs hrPi t rae e
 Ue Acut
  sr con




Pag e 1 1   Ju n e 2 9, 2 01 0
- S a e o n -C e t N wU e A c u t
    hrPi t rae e sr con

 Th e Re q u e s t o r ( t h e S BU Man ag e r o r t h e i r d e s i g n e e )
    ac c e s s e s t h e S h ar e Po i n t s i t e :
    h t t p s : / / s h ar e p o i n t . ac s -
    s h c . c o m/ s i t e s / i e mp / ac s / d e f au l t . as p x , I T S ys t e ms an d
    Re q u e s t a S h ar e Po i n t Ac c o u n t .

 Re q u e s t o r s an d t h e i r d e s i g n e e wi l l h ave t h e ab i l i t y t o
    vi e w al l i t e ms o n t h e Us e r Re q u e s t s c r e e n an d wi l l
    h ave u p d at e c ap ab i l i t y/ ac c e s s l i mi t e d t o t h e
    i n d i vi d u al s i n t h e i r S BU.

 Th e S h ar e Po i n t Re q u e s t s c r e e n wi l l l i s t t h e Us e r s
    al r e ad y as s i g n e d t o t h at Re q u e s t o r ’ s S BU.



Pag e 1 2   Ju n e 2 9, 2 01 0
- S a e o n -S U L s
    hrPi t B i t




Pag e 1 3   Ju n e 2 9, 2 01 0
-C e t N wU e A c u t
   rae e sr con

 To r e q u e s t n e w u s e r ac c e s s , s e l e c t t h e Ne w Us e r b u t t o n
     at t h e t o p o f t h e l i s t .
 Th i s wi l l o p e n a b l an k Ne w Us e r Re q u e s t s c r e e n .




Pag e 1 4   Ju n e 2 9, 2 01 0
-C e t N wU e A c u t
   rae e sr con

  Th e Re q u e s t o r o r t h e i r d e s i g n e e c o mp l e t e s t h e Ne w Us e r
     Re q u e s t s c r e e n b y p r o vi d i n g t h e u s e r s p e c i f i c
     i n f o r mat i o n f o r o n e o r mo r e o f t h e i r d i r e c t r e p o r t s .




Pag e 1 5   Ju n e 2 9, 2 01 0
-C e t N wU e A c u t
   rae e sr con

 Th e S h ar e Po i n t Re q u e s t i n c l u d e s t h e Us e r ’ s Name ,
 Us e r ’ s W N, Us e r ’ s Co s t
                I
            Ce n t e r Co d e ( t h e ac c o u n t t o wh i c h t h e
 as s o c i at e d c o s t s wi l l b e d e b i t e d ) ,
            Us e r ’ s Emai l Ad d r e s s , an d Re as o n f o r t h e
 Re q u e s t .




Pag e 1 6   Ju n e 2 9, 2 01 0
-C e t N wU e A c u t
   rae e sr con

 Co s t Ce n t e r Co d e n u mb e r s c an b e vi e we d b y s e l e c t i n g
    Co s t Ce n t e r s o n t h e s c r e e n ’ s d r o p d o wn b o x .

 Th e Ne w Us e r Re q u e s t s c r e e n mu s t b e c o mp l e t e d e n t i r e l y
    b e f o r e t h e ac c o u n t r e q u e s t c an b e f o r war d e d ,
    e l e c t r o n i c al l y, t o t h e Ad mi n i s t r at o r . Th e Re q u e s t o r
    c an n o t S ave an d Cl o s e t h e Ne w Us e r Re q u e s t s c r e e n
    u n t i l al l o f t h e r e q u i r e d f i e l d s h ave b e e n
    c o mp l e t e d .




Pag e 1 7   Ju n e 2 9, 2 01 0
-C e t N wU e A c u t
  rae e sr con

No t e :  On l y t h e S BU Man ag e r an d t h e i r d e s i g n e e wi l l
   h ave ac c e s s t o ad d a Ne w Us e r , Ed i t an e x i s t i n g Us e r
   o r D e l e t e an e x i s t i n g Us e r o n t h e S h ar e Po i n t Re q u e s t
   s cre e n.

On c e t h e Re q u e s t s c r e e n i s c o mp l e t e d , s ave d an d
   c l o s e d , t h e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r
   r e c e i ve s t h e al e r t r e q u e s t i n g an ac c o u n t .

Th e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r r e vi e ws t h e
   i n f o r mat i o n .

Th e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r wi l l n o t i f y t h e
   Re q u e s t o r i f an y i n f o r mat i o n c o n t ai n e d o n t h e
   S h ar e Po i n t Re q u e s t - Ne w Us e r s c r e e n r e q u i r e s
   c l ar i f i c at i o n .

 Th e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r wi l l p r o c e e d wi t h
Pag e 1s e t t in en2g 2u p
       8     Ju      9, 01 0 t h e ac c o u n t .
-C e t N wU e A c u t
   rae e sr con

 Th e Ne w Us e r Re q u e s t s c r e e n i n f o r mat i o n p o p u l at e s t h e
    ac t i ve u s e r ’ s d at a b as e an d p r o vi d e s t h e r e q u i r e d
    i n f o r mat i o n f o r t h e S h ar e Po i n t Ac t i ve Us e r L i s t .

 S h ar e Po i n t au t o mat i c al l y n o t i f i e s t h e u s e r an d t h e
     S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r n o t i f i e s t h e
     Re q u e s t o r , vi a e mai l , t h at t h e ac c o u n t h as b e e n
     ap p r o ve d an d ac t i vat e d .

 Th e Re q u e s t o r o r t h e i r d e s i g n e e i s r e s p o n s i b l e t o
    i n s t r u c t t h e u s e r r e g ar d i n g l o g i n , ac c e s s an d
    n avi g at i o n i n t h e S h ar e Po i n t e n vi r o n me n t .

 Tu t o r i al s ar e avai l ab l e at t h e S h ar e Po i n t Ho me Pag e
    f or t hi s purpos e .
Pag e 1 9   Ju n e 2 9, 2 01 0
-C e t N wU e A c u t
   rae e sr con

 I f t h e u s e r i s n o t ab l e t o l o g i n , ac c e s s o r n avi g at e
    i n t h e S h ar e Po i n t e n vi r o n me n t , i t i s t h e
    r e s p o n s i b i l i t y o f t h e Re q u e s t o r , S BU Man ag e r o r
    d e s i g n e e f o r ad d i t i o n al i n s t r u c t i o n / as s i s t an c e u n t i l
    t h e u s e r i s ab l e t o n avi g at e t h e S h ar e Po i n t s i t e .

 Th e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r s u b mi t s t h e
    ac t i ve u s e r l i s t i n g , mo n t h l y, t o t h e S h ar e Po i n t 2 003
    s u p p o r t t e am wh o t h e n d e b i t s t h e ap p r o p r i at e S BU
    ac c o u n t s b as e d o n t h e Co s t Ce n t e r Co d e .




Pag e 2 0   Ju n e 2 9, 2 01 0
-U d t / e e e U e A c u t
   paeDlt sr con




Pag e 2 1   Ju n e 2 9, 2 01 0
-U d t U e A c u t
   pae sr con

 Th e au t h o r i z e d Re q u e s t o r o r t h e i r d e s i g n e e c an c h an g e
    u s e r i n f o r mat i o n s u c h as n ame , c o s t c e n t e r ,
    p o s i t i o n , o r r e as o n f o r ac c e s s , b y ac c e s s i n g
    S h ar e Po i n t Re q u e s t , S h ar e Po i n t Re q u e s t s c r e e n an d
    s e l e c t i n g t h e W N o f t h e u s e r wh o s e ac c o u n t
                              I
    i n f o r mat i o n r e q u i r e s e d i t i n g .

 Th e e d i t s wi l l u p d at e t h e r e p o s i t o r y o f d at a an d t h e
    c u r r e n t S h ar e Po i n t Ac t i ve Us e r s L i s t wi t h t h e
    c u r r e n t i n f o r mat i o n .

 I f a u s e r i s r e l o c at i n g f r o m o n e S BU t o an o t h e r , t h e
    “ s e n d i n g ” Re q u e s t o r wi l l c o mp l e t e t h e Ed i t b y
    c h an g i n g t h e c u r r e n t Co s t Ce n t e r Co d e t o t h e n e w
    Co s t Ce n t e r Co d e .
  
Pag e 2 2   Ju n e 2 9, 2 01 0
-U d t U e A c u t
   pae sr con




Th e Re q u e s t o r c an e i t h e r s e l e c t t h e W N o f t h e Us e r
                                                           I
wh o s e i n f o r mat i o n i s g o i n g t o b e c h an g e d wh i c h wi l l
t ak e t h e Re q u e s t o r t o t h e Us e r ’ s s c r e e n wh e r e ED I T
c an b e c h o s e n ( n e x t s l i d e ) o r t h e Re q u e s t o r c an
s e l e c t t h e d r o p d o wn b o x n e x t t o t h e Us e r ’ s W N,I
s e l e c t ED I T an d g o d i r e c t l y t o t h e Us e r ’ s u p d at e
s cre e n ( s e cond s l i d e ) .
                                         
Pag e 2 3   Ju n e 2 9, 2 01 0
-U d t U e A c u t
   pae sr con

 On t h e i n d i vi d u al u s e r ’ s s c r e e n , s e l e c t Ed i t I t e m an d
 t h e n u p d at e t h o s e f i e l d s t h at ar e c h an g i n g .




Pag e 2 4   Ju n e 2 9, 2 01 0
-U d t U e A c u t
   pae sr con

  Slc teSv adCoebto t efc te
   eet h ae n ls utn o fet h
  cag.
   hne




Pag e 2 5   Ju n e 2 9, 2 01 0
-D l t U e A c u t
   eee sr con

 Caut i on:    I f ‘ Del et e I t em i s
                                    ’
  s el ec t ed i n er r or , t he Us er ’ s
  Ac c ount wi l l be Del et ed and wi l l
  r equi r e t he Reques t or t o Cr eat e
  a New Us er t o r eac t i v at e t he
  ac c ount .

 I f t hi s oc c ur s , pl eas e not i f y t he
    Shar ePoi nt Ac c ount Adm ni s t r at or
                                 i
    v i a em l .
            ai
Pag e 2 6   Ju n e 2 9, 2 01 0
-D l t U e A c u t
   eee sr con

 Th e au t h o r i z e d Re q u e s t o r o r t h e i r d e s i g n e e c an s e l e c t
    t h e D e l e t e I t e m o n t h e I n d i vi d u al Us e r ’ s s c r e e n t o
    i n ac t i vat e t h e Us e r ’ s S h ar e Po i n t ac c o u n t .     Th e
    Us e r ’ s d at a wi l l b e r e mo ve d f r o m t h e S h ar e Po i n t
    Ac t i ve Us e r s L i s t .




Pag e 2 7   Ju n e 2 9, 2 01 0
-D l t U e A c u t
   eee sr con

 OR




Pag e 2 8   Ju n e 2 9, 2 01 0
Dlt Ue Acut
 eee sr con

 D e l e t i n g an ac c o u n t i s u s u al l y t h e r e s u l t o f
     e mp l o yme n t t e r mi n at i o n , c h an g e i n p o s i t i o n o r j o b
     r e s p o n s i b i l i t i e s t h at n o l o n g e r n e c e s s i t at e a
     S h ar e Po i n t ac c o u n t .

 Th e i n ac t i vat i o n p r o c e s s mu s t t ak e p l ac e b as e d o n t h e
    ACS I n f o r mat i o n S e c u r i t y t i me l i n e s s s t an d ar d s as
    t h e y ar e l i s t e d b e l o w:
            •   Te r mi n at i o n o f ac c e s s f o r an ACS W r k e r i nv o l unt ar i l y
                                                                      o
                t e r mi n at e d wi l l o c c u r as s o o n as p o s s i b l e b u t n o t t o
                e x c e e d 24 ho ur s af t e r t e r mi n at i o n .
            •   Re mo val o f ac c e s s t o ACS S ys t e ms f o r an ACS W r k e r   o
                v o l unt ar i l y t e r mi n at e d wi l l o c c u r as s o o n as p o s s i b l e
                b u t n o t t o e x c e e d 72 ho ur s af t e r t h e t e r mi n at i o n e ve n t .
            •   Ac c o u n t s t h at h ave b e e n i nac t i v e f o r 90 d ay s o r g r e at e r
                mu s t b e p e r mane nt l y r e mo v e d .

Pag e 2 9        Ju n e 2 9, 2 01 0
ASIfraio Scrt Plc ad
 C n o mt n e u i y o i y n
 Sadrsv351
 tnad    . .
 3. 1 Pas s wo r d Man ag e me n t

 a.     ACS W r k e r s wi l l s af e g u ar d an d p r o t e c t t h e i r
                  o
    p as s wo r d s . Pas s wo r d s h ar i n g i s s t r i c t l y p r o h i b i t e d .
    W i t i n g d o wn p as s wo r d s i s n o t an ac c e p t ab l e p r ac t i c e
      r
    h o we ve r , i f p as s wo r d s mu s t b e wr i t t e n d o wn , t h e
    i n f o r mat i o n mu s t b e s t o r e d s e c u r e l y an d b e
    ac c e s s i b l e o n l y b y t h e o wn e r .
 b.     S t o r i n g p as s wo r d s vi a u n e n c r yp t e d e l e c t r o n i c f i l e s
    o r p r o g r ammab l e f u n c t i o n k e ys , s c r i p t s , mac r o s o r
    au t o mat e d l o g o n s e q u e n c e s i s s t r i c t l y p r o h i b i t e d .
 c.       Al l ac c o u n t p as s wo r d s wi l l h ave a mi n i mu m l e n g t h
    o f 8 c h ar ac t e r s .
 d.       Al l ac c o u n t p as s wo r d s wi l l h ave a c o mb i n at i o n o f
    3 o u t o f t h e 4 f o l l o wi n g e l e me n t s :
           ( 1 ) n u me r i c ,
           ( 2 ) u p p e r c as e al p h ab e t i c ,
Pag e   30 ( 3) Ju n e o we 2 01c as e al p h ab e t i c an d
                   l 2 9, r 0
ASIfraio Scrt Plc ad
 C n o mt n e u i y o i y n
 Sadrsv351
 tnad    . .
 e.          Pas s wo r d s wi l l n o t c o n t ai n p o r t i o n s o f t h e
         l o g o n I D , p e r s o n al n ame s ( f ami l y me mb e r s o r p e t s ) ,
         g u e s s ab l e d at e s ( b i r t h d at e s o r an n i ve r s ar i e s ) , o r b e
           c o n s t r u c t e d ar o u n d a d i c t i o n ar y wo r d ,
         r e g ar d l e s s o f l an g u ag e .
 f.           ACS W r k e r s wi l l n o t c o n s t r u c t p as s wo r d s
                               o
         wh i c h ar e i d e n t i c al t o t h e i r
                p r e vi o u s 6 p as s wo r d s .
 g.          ACS S ys t e ms wi l l b e c o n f i g u r e d t o f o r c e ACS
         W r k e r s t o c h an g e t h e
           o
                i n i t i al o r r e s e t p as s wo r d o r PI N as s i g n e d b y t h e
         s e c u r i t y ad mi n i s t r at o r af t e r t h e i r f i r s t l o g o n .
 h.          ACS S ys t e ms wi l l s e t t h e f r e q u e n c y o f p as s wo r d
         c h an g e s t o a max i mu m
                o f 65 d ays an d a mi n i mu m o f 1 d ay.
 i .
Pag e   31
              Thn ee 2 9,u 2s01e0 o f d e f au l t o r g e n e r i c p as s wo r d s i s
               Ju
         prohi bi t e d .
ASIfraio Scrt Plc ad
C n o mt n e u i y o i y n
Sadrsv351
tnad    . .
3. 3       Pas s wo r d Ad mi n i s t r at i o n

c. Eac h Bu s i n e s s      Un i t wi l l u s e an d d o c u me n t a s e c u r e
   me t h o d wh e n d i     s t r i b u t i n g ac c o u n t u s e r I D s an d
   p as s wo r d s . Th i    s p r o c e s s wi l l i n c l u d e val i d at i o n o f
   us e r i d e nt i t y     an d p r o t e c t i o n o f t h e Us e r I D an d t h e
   p as s wo r d wi t h i    n t h e d i s t r i b u t i o n me c h an i s m

e. ACS W r k e r s wi l l b e p r o vi d e d wi t h t h e ab i l i t y t o
            o
   c h an g e / c r e at e t h e i r o wn p as s wo r d , wi t h i n ACS
   p r o vi d e d g u i d e l i n e s .

 g. Eac h Bu s i n e s s Un i t wi l l u s e an d d o c u me n t a p r o c e s s
       d e s cri bi ng how
                   ad mi n i s t r at i ve p as s wo r d s ar e c h an g e d , l o g g e d ,
       d i s t rei 2b u2t e d .
Pag e 32     Ju n   9,  01 0
ASIfraio Scrt Plc ad
 C n o mt n e u i y o i y n
 Sadrsv351
 tnad    . .
 3. 4          Ac c o u n t Ac c e s s

 f.          Eac h Bu s i n e s s Un i t wi l l i mp l e me n t an d mai n t ai n
      p r o c e d u r e s f o r t h e r e mo val o f ac c e s s t o ACS S ys t e ms
      f o r t e r mi n at e d o r t r an s f e r r e d wo r k e r s . Re mo val o f
      ac c e s s t o ACS S ys t e ms wi l l f o l l o w t h e ACS HR Ac c e s s
      Te r mi n at i o n Pr o c e s s .
           •   Te r mi n at i o n o f ac c e s s f o r an ACS W r k e r i n vo l u n t ar i l y
                                                                        o
               t e r mi n at e d wi l l o c c u r as s o o n as p o s s i b l e b u t n o t t o
               e x c e e d 2 4 h o u r s af t e r t e r mi n at i o n .
           •   Re mo val o f ac c e s s t o ACS S ys t e ms f o r an ACS W r k e r   o
               vo l u n t ar i l y t e r mi n at e d wi l l o c c u r as s o o n as p o s s i b l e
               b u t n o t t o e x c e e d 72 h o u r s af t e r t h e t e r mi n at i o n e ve n t .
           •   Ac c o u n t s t h at h ave b e e n i n ac t i ve f o r 90 d ays o r g r e at e r
               mu s t b e p e r man e n t l y r e mo ve d .


Pag e 33        Ju n e 2 9, 2 01 0
Qu e s t i o n
       s?
Pag e 34   Ju n e 2 9, 2 01 0

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1 share point presentation

  • 1. I da a E i g b l t ni n l i i i y Md r i z t o P o e t (I M) oen ai n rjc EP Saeon Acs a d h r Pi t c es n U e A c u t Mi n e a c sr c o n a t n n e GS G- Hu man S e r vi c e s Ap r i l 1 4, 2 01 1 Pag e 1 Ju n e 2 9, 2 01 0
  • 2. W l c o me e Pag e 2 Ju n e 2 9, 2 01 0
  • 3. Aed gna ● I nt rod uct i on ● S e c u r i t y Re s p o n s i b i l i t i e s ● Co s t an d Co s t Ce n t e r As s i g n me n t s ● Ne w Pr o c e d u r e s - S h ar e Po i n t Us e r Ac c o u n t I n f o r mat i o n - Cr e at e Ne w Us e r Ac c o u n t - Up d at e S h ar e Po i n t Us e r Ac c o u n t - D e l e t e S h ar e Po i n t Us e r Ac c o u n t ● ACS I n f o r mat i o n S e c u r i t y Po l i c y an d S t an d ar d s v 3. 5 . 1 ● Qu e s t i o n s ? Pag e 3 Ju n e 2 9, 2 01 0
  • 4. I t o u t o -Mc o o t S a e o n nrdci n i rsf hrPi t M c r o s o f t Shar e Po i nt i s a we b - b as e d d o c u me n t i r e p o s i t o r y t h at p r o vi d e s a s h ar e d , c o l l ab o r at i ve wo r k e n vi r o n me n t t h at as s i s t s i n d i vi d u al s i n vo l ve d i n a c o mmo n t as k wi t h ac h i e vi n g t h e i r g o al . • As s i s t s wi t h i n d i vi d u al s o n o n e t e am wh o may n o t b e p h ys i c al l y c o - l o c at e d , • Pr o vi d e s a r e mo t e ac c e s s s t o r ag e s ys t e m f o r ar c h i vi n g c o mmo n l y u s e d d at a, an d • Pr o vi d e s a s t ag i n g s ys t e m wh e r e d o c u me n t s c an b e d e ve l o p e d , r e vi e we d , ap p r o ve d an d t h e n t r an s f e r r e d t o a p o r t al wh e n c o mp l e t e . Eac h ACS Pr o j e c t h as i t s o wn S h ar e Po i n t s i t e an d i t i s t h at p r o j e c t ’ s s i t e ad mi n i s t r at o r wh o mo n i t o r s an d mai n t ai n s t h e u s e r ac c o u n t s , au t h o r i z e s ac c e s s an d s t r u c t u r e s l e ve l s o f ac c e s s . Th e t h r e e ( 3) ar e as t h at i n vo l ve i n i t i al an d o n g o i n g mai n t e n an c e o f t h e S h ar e Po i n t p r o j e c t s i t e i n c l u d e Pag e 4Ac c o unt 2M0 Ju n e 2 9, 01 anag e me nt ( t h e S P u s e r ac c o u n t ) , Si t e
  • 5. I t o u t o -Mc o o t S a e o n nrdci n i rsf hrPi t Pag e 5 Ju n e 2 9, 2 01 0
  • 6. Scrt Rsosblte eui y epni i i i s ACS Information Security Policy 3.5 ACS Information Security Standards 3.5.1 ACS b u s i n e s s an d t e c h n o l o g y man ag e r s ar e r e s p o n s i b l e f o r e n s u r i n g t h at al l r e as o n ab l e an d n e c e s s ar y s e c u r i t y c o n t r o l s ar e i mp l e me n t e d wi t h i n t h e i r e n vi r o n me n t s t o mi t i g at e al l u n ac c e p t ab l e r i s k t o t he i r bus i ne s s . ACS I nf o r mat i o n Se c ur i t y v e r s i o n 3. 5. 1 p . v i i Al l ACS b u s i n e s s an d t e c h n o l o g y man ag e r s mu s t e n s u r e t h e i r u n i t s , at a mi n i mu m, me e t al l ap p l i c ab l e r e q u i r e me n t s i n t h e ACS I n f o r mat i o n S e c u r i t y S t an d ar d . ACS I nf o r mat i o n Se c ur i t y v e r s i o n 3. 5. 1 p . vi i W r k e r s i s s u e d an ACS i n f o r mat i o n as s e t an d / o r g r an t e d o ac c e s s t o ACS o r c l i e n t i n f o r mat i o n ar e r e s p o n s i b l e f o r p r o t e c t i n g t h at i n f o r mat i o n f r o m l o s s , t h e f t o r u n t i me l y d i s s e mi n at i o n . ACS I nf o r mat i o n Se c ur i t y v e r s i o n 3. 5. 1 s e c t i o n 1 . 1 Pag e 6 Ju n e 2 9, 2 01 0
  • 7. C s a d C s C n e A s g mn ot n ot etr si net Co s t Ce n t e r Co d e s ar e as s i g n e d b as e d o n t h e l o c at i o n o f t h e u s e r ’ s man ag e r an d ar e d e b i t e d t o t h at S BU’ s ac c o u n t at $ 1 1 p e r ac c o u n t p e r mo n t h . Th e u s e r ’ s ac c o u n t wi l l b e c h ar g e d t o t h e man ag e r ’ s c o s t c e n t e r r e g ar d l e s s o f t h e u s e r ’ s p h ys i c al l o c at i o n . I f t h e u s e r i s s t at i o n e d i n an S BU o u t s i d e o f t h e PMO an d r e p o r t s t o a man ag e r l o c at e d at t h e PMO, t h e n t h e c o s t c e n t e r wo u l d b e t h e s p e c i f i c s e c t i o n o f t h e PMO s u c h as Ex e c u t i ve , Kn o wl e d g e S e r vi c e s , Tr ai n i n g D e ve l o p me n t o r Pr o g r am an d Te c h n o l o g y S e r vi c e s . Co d e s ar e ac c e s s e d at t h e S h ar e Po i n t Us e r Re q u e s t s i t e b y s e l e c t i n g Co s t Ce nt e r s . Pag e 7 Ju n e 2 9, 2 01 0
  • 8. C s C n e -C d s D s r p i o a d ot etr oe, eci t n n Mn g r aae Au t h o r i z e d Re q u e s t o r ( man ag e r an d d e s i g n e e ) n ame s ar e l i s t e d o n t h e s c r e e n f o r e ac h c o s t c e n t e r . On l y t h o s e i n d i vi d u al s wi l l h ave ac c e s s t o c r e at e , u p d at e an d / o r d e l e t e a u s e r ac c o u n t f o r t h e i r S BU. Pag e 8 Ju n e 2 9, 2 01 0
  • 9. Cs Cne CdsFlee b Cd ad ot etr oe i trd y oe n Dsrpio eci t n Pag e 9 Ju n e 2 9, 2 01 0
  • 10. C s C n e C d s F l e e b Mn g r ot etr oe i trd y aae Pag e 1 0 Ju n e 2 9, 2 01 0
  • 11. N wP o e u e -S a e o n C e t N w e rcdrs hrPi t rae e Ue Acut sr con Pag e 1 1 Ju n e 2 9, 2 01 0
  • 12. - S a e o n -C e t N wU e A c u t hrPi t rae e sr con Th e Re q u e s t o r ( t h e S BU Man ag e r o r t h e i r d e s i g n e e ) ac c e s s e s t h e S h ar e Po i n t s i t e : h t t p s : / / s h ar e p o i n t . ac s - s h c . c o m/ s i t e s / i e mp / ac s / d e f au l t . as p x , I T S ys t e ms an d Re q u e s t a S h ar e Po i n t Ac c o u n t . Re q u e s t o r s an d t h e i r d e s i g n e e wi l l h ave t h e ab i l i t y t o vi e w al l i t e ms o n t h e Us e r Re q u e s t s c r e e n an d wi l l h ave u p d at e c ap ab i l i t y/ ac c e s s l i mi t e d t o t h e i n d i vi d u al s i n t h e i r S BU. Th e S h ar e Po i n t Re q u e s t s c r e e n wi l l l i s t t h e Us e r s al r e ad y as s i g n e d t o t h at Re q u e s t o r ’ s S BU. Pag e 1 2 Ju n e 2 9, 2 01 0
  • 13. - S a e o n -S U L s hrPi t B i t Pag e 1 3 Ju n e 2 9, 2 01 0
  • 14. -C e t N wU e A c u t rae e sr con To r e q u e s t n e w u s e r ac c e s s , s e l e c t t h e Ne w Us e r b u t t o n at t h e t o p o f t h e l i s t . Th i s wi l l o p e n a b l an k Ne w Us e r Re q u e s t s c r e e n . Pag e 1 4 Ju n e 2 9, 2 01 0
  • 15. -C e t N wU e A c u t rae e sr con Th e Re q u e s t o r o r t h e i r d e s i g n e e c o mp l e t e s t h e Ne w Us e r Re q u e s t s c r e e n b y p r o vi d i n g t h e u s e r s p e c i f i c i n f o r mat i o n f o r o n e o r mo r e o f t h e i r d i r e c t r e p o r t s . Pag e 1 5 Ju n e 2 9, 2 01 0
  • 16. -C e t N wU e A c u t rae e sr con Th e S h ar e Po i n t Re q u e s t i n c l u d e s t h e Us e r ’ s Name , Us e r ’ s W N, Us e r ’ s Co s t I Ce n t e r Co d e ( t h e ac c o u n t t o wh i c h t h e as s o c i at e d c o s t s wi l l b e d e b i t e d ) , Us e r ’ s Emai l Ad d r e s s , an d Re as o n f o r t h e Re q u e s t . Pag e 1 6 Ju n e 2 9, 2 01 0
  • 17. -C e t N wU e A c u t rae e sr con Co s t Ce n t e r Co d e n u mb e r s c an b e vi e we d b y s e l e c t i n g Co s t Ce n t e r s o n t h e s c r e e n ’ s d r o p d o wn b o x . Th e Ne w Us e r Re q u e s t s c r e e n mu s t b e c o mp l e t e d e n t i r e l y b e f o r e t h e ac c o u n t r e q u e s t c an b e f o r war d e d , e l e c t r o n i c al l y, t o t h e Ad mi n i s t r at o r . Th e Re q u e s t o r c an n o t S ave an d Cl o s e t h e Ne w Us e r Re q u e s t s c r e e n u n t i l al l o f t h e r e q u i r e d f i e l d s h ave b e e n c o mp l e t e d . Pag e 1 7 Ju n e 2 9, 2 01 0
  • 18. -C e t N wU e A c u t rae e sr con No t e : On l y t h e S BU Man ag e r an d t h e i r d e s i g n e e wi l l h ave ac c e s s t o ad d a Ne w Us e r , Ed i t an e x i s t i n g Us e r o r D e l e t e an e x i s t i n g Us e r o n t h e S h ar e Po i n t Re q u e s t s cre e n. On c e t h e Re q u e s t s c r e e n i s c o mp l e t e d , s ave d an d c l o s e d , t h e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r r e c e i ve s t h e al e r t r e q u e s t i n g an ac c o u n t . Th e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r r e vi e ws t h e i n f o r mat i o n . Th e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r wi l l n o t i f y t h e Re q u e s t o r i f an y i n f o r mat i o n c o n t ai n e d o n t h e S h ar e Po i n t Re q u e s t - Ne w Us e r s c r e e n r e q u i r e s c l ar i f i c at i o n . Th e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r wi l l p r o c e e d wi t h Pag e 1s e t t in en2g 2u p 8 Ju 9, 01 0 t h e ac c o u n t .
  • 19. -C e t N wU e A c u t rae e sr con Th e Ne w Us e r Re q u e s t s c r e e n i n f o r mat i o n p o p u l at e s t h e ac t i ve u s e r ’ s d at a b as e an d p r o vi d e s t h e r e q u i r e d i n f o r mat i o n f o r t h e S h ar e Po i n t Ac t i ve Us e r L i s t . S h ar e Po i n t au t o mat i c al l y n o t i f i e s t h e u s e r an d t h e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r n o t i f i e s t h e Re q u e s t o r , vi a e mai l , t h at t h e ac c o u n t h as b e e n ap p r o ve d an d ac t i vat e d . Th e Re q u e s t o r o r t h e i r d e s i g n e e i s r e s p o n s i b l e t o i n s t r u c t t h e u s e r r e g ar d i n g l o g i n , ac c e s s an d n avi g at i o n i n t h e S h ar e Po i n t e n vi r o n me n t . Tu t o r i al s ar e avai l ab l e at t h e S h ar e Po i n t Ho me Pag e f or t hi s purpos e . Pag e 1 9 Ju n e 2 9, 2 01 0
  • 20. -C e t N wU e A c u t rae e sr con I f t h e u s e r i s n o t ab l e t o l o g i n , ac c e s s o r n avi g at e i n t h e S h ar e Po i n t e n vi r o n me n t , i t i s t h e r e s p o n s i b i l i t y o f t h e Re q u e s t o r , S BU Man ag e r o r d e s i g n e e f o r ad d i t i o n al i n s t r u c t i o n / as s i s t an c e u n t i l t h e u s e r i s ab l e t o n avi g at e t h e S h ar e Po i n t s i t e . Th e S h ar e Po i n t Ac c o u n t Ad mi n i s t r at o r s u b mi t s t h e ac t i ve u s e r l i s t i n g , mo n t h l y, t o t h e S h ar e Po i n t 2 003 s u p p o r t t e am wh o t h e n d e b i t s t h e ap p r o p r i at e S BU ac c o u n t s b as e d o n t h e Co s t Ce n t e r Co d e . Pag e 2 0 Ju n e 2 9, 2 01 0
  • 21. -U d t / e e e U e A c u t paeDlt sr con Pag e 2 1 Ju n e 2 9, 2 01 0
  • 22. -U d t U e A c u t pae sr con Th e au t h o r i z e d Re q u e s t o r o r t h e i r d e s i g n e e c an c h an g e u s e r i n f o r mat i o n s u c h as n ame , c o s t c e n t e r , p o s i t i o n , o r r e as o n f o r ac c e s s , b y ac c e s s i n g S h ar e Po i n t Re q u e s t , S h ar e Po i n t Re q u e s t s c r e e n an d s e l e c t i n g t h e W N o f t h e u s e r wh o s e ac c o u n t I i n f o r mat i o n r e q u i r e s e d i t i n g . Th e e d i t s wi l l u p d at e t h e r e p o s i t o r y o f d at a an d t h e c u r r e n t S h ar e Po i n t Ac t i ve Us e r s L i s t wi t h t h e c u r r e n t i n f o r mat i o n . I f a u s e r i s r e l o c at i n g f r o m o n e S BU t o an o t h e r , t h e “ s e n d i n g ” Re q u e s t o r wi l l c o mp l e t e t h e Ed i t b y c h an g i n g t h e c u r r e n t Co s t Ce n t e r Co d e t o t h e n e w Co s t Ce n t e r Co d e .   Pag e 2 2 Ju n e 2 9, 2 01 0
  • 23. -U d t U e A c u t pae sr con Th e Re q u e s t o r c an e i t h e r s e l e c t t h e W N o f t h e Us e r I wh o s e i n f o r mat i o n i s g o i n g t o b e c h an g e d wh i c h wi l l t ak e t h e Re q u e s t o r t o t h e Us e r ’ s s c r e e n wh e r e ED I T c an b e c h o s e n ( n e x t s l i d e ) o r t h e Re q u e s t o r c an s e l e c t t h e d r o p d o wn b o x n e x t t o t h e Us e r ’ s W N,I s e l e c t ED I T an d g o d i r e c t l y t o t h e Us e r ’ s u p d at e s cre e n ( s e cond s l i d e ) .   Pag e 2 3 Ju n e 2 9, 2 01 0
  • 24. -U d t U e A c u t pae sr con On t h e i n d i vi d u al u s e r ’ s s c r e e n , s e l e c t Ed i t I t e m an d t h e n u p d at e t h o s e f i e l d s t h at ar e c h an g i n g . Pag e 2 4 Ju n e 2 9, 2 01 0
  • 25. -U d t U e A c u t pae sr con Slc teSv adCoebto t efc te eet h ae n ls utn o fet h cag. hne Pag e 2 5 Ju n e 2 9, 2 01 0
  • 26. -D l t U e A c u t eee sr con Caut i on: I f ‘ Del et e I t em i s ’ s el ec t ed i n er r or , t he Us er ’ s Ac c ount wi l l be Del et ed and wi l l r equi r e t he Reques t or t o Cr eat e a New Us er t o r eac t i v at e t he ac c ount . I f t hi s oc c ur s , pl eas e not i f y t he Shar ePoi nt Ac c ount Adm ni s t r at or i v i a em l . ai Pag e 2 6 Ju n e 2 9, 2 01 0
  • 27. -D l t U e A c u t eee sr con Th e au t h o r i z e d Re q u e s t o r o r t h e i r d e s i g n e e c an s e l e c t t h e D e l e t e I t e m o n t h e I n d i vi d u al Us e r ’ s s c r e e n t o i n ac t i vat e t h e Us e r ’ s S h ar e Po i n t ac c o u n t . Th e Us e r ’ s d at a wi l l b e r e mo ve d f r o m t h e S h ar e Po i n t Ac t i ve Us e r s L i s t . Pag e 2 7 Ju n e 2 9, 2 01 0
  • 28. -D l t U e A c u t eee sr con OR Pag e 2 8 Ju n e 2 9, 2 01 0
  • 29. Dlt Ue Acut eee sr con D e l e t i n g an ac c o u n t i s u s u al l y t h e r e s u l t o f e mp l o yme n t t e r mi n at i o n , c h an g e i n p o s i t i o n o r j o b r e s p o n s i b i l i t i e s t h at n o l o n g e r n e c e s s i t at e a S h ar e Po i n t ac c o u n t . Th e i n ac t i vat i o n p r o c e s s mu s t t ak e p l ac e b as e d o n t h e ACS I n f o r mat i o n S e c u r i t y t i me l i n e s s s t an d ar d s as t h e y ar e l i s t e d b e l o w: • Te r mi n at i o n o f ac c e s s f o r an ACS W r k e r i nv o l unt ar i l y o t e r mi n at e d wi l l o c c u r as s o o n as p o s s i b l e b u t n o t t o e x c e e d 24 ho ur s af t e r t e r mi n at i o n . • Re mo val o f ac c e s s t o ACS S ys t e ms f o r an ACS W r k e r o v o l unt ar i l y t e r mi n at e d wi l l o c c u r as s o o n as p o s s i b l e b u t n o t t o e x c e e d 72 ho ur s af t e r t h e t e r mi n at i o n e ve n t . • Ac c o u n t s t h at h ave b e e n i nac t i v e f o r 90 d ay s o r g r e at e r mu s t b e p e r mane nt l y r e mo v e d . Pag e 2 9 Ju n e 2 9, 2 01 0
  • 30. ASIfraio Scrt Plc ad C n o mt n e u i y o i y n Sadrsv351 tnad . . 3. 1 Pas s wo r d Man ag e me n t a. ACS W r k e r s wi l l s af e g u ar d an d p r o t e c t t h e i r o p as s wo r d s . Pas s wo r d s h ar i n g i s s t r i c t l y p r o h i b i t e d . W i t i n g d o wn p as s wo r d s i s n o t an ac c e p t ab l e p r ac t i c e r h o we ve r , i f p as s wo r d s mu s t b e wr i t t e n d o wn , t h e i n f o r mat i o n mu s t b e s t o r e d s e c u r e l y an d b e ac c e s s i b l e o n l y b y t h e o wn e r . b. S t o r i n g p as s wo r d s vi a u n e n c r yp t e d e l e c t r o n i c f i l e s o r p r o g r ammab l e f u n c t i o n k e ys , s c r i p t s , mac r o s o r au t o mat e d l o g o n s e q u e n c e s i s s t r i c t l y p r o h i b i t e d . c. Al l ac c o u n t p as s wo r d s wi l l h ave a mi n i mu m l e n g t h o f 8 c h ar ac t e r s . d. Al l ac c o u n t p as s wo r d s wi l l h ave a c o mb i n at i o n o f 3 o u t o f t h e 4 f o l l o wi n g e l e me n t s : ( 1 ) n u me r i c , ( 2 ) u p p e r c as e al p h ab e t i c , Pag e 30 ( 3) Ju n e o we 2 01c as e al p h ab e t i c an d l 2 9, r 0
  • 31. ASIfraio Scrt Plc ad C n o mt n e u i y o i y n Sadrsv351 tnad . . e. Pas s wo r d s wi l l n o t c o n t ai n p o r t i o n s o f t h e l o g o n I D , p e r s o n al n ame s ( f ami l y me mb e r s o r p e t s ) , g u e s s ab l e d at e s ( b i r t h d at e s o r an n i ve r s ar i e s ) , o r b e c o n s t r u c t e d ar o u n d a d i c t i o n ar y wo r d , r e g ar d l e s s o f l an g u ag e . f. ACS W r k e r s wi l l n o t c o n s t r u c t p as s wo r d s o wh i c h ar e i d e n t i c al t o t h e i r p r e vi o u s 6 p as s wo r d s . g. ACS S ys t e ms wi l l b e c o n f i g u r e d t o f o r c e ACS W r k e r s t o c h an g e t h e o i n i t i al o r r e s e t p as s wo r d o r PI N as s i g n e d b y t h e s e c u r i t y ad mi n i s t r at o r af t e r t h e i r f i r s t l o g o n . h. ACS S ys t e ms wi l l s e t t h e f r e q u e n c y o f p as s wo r d c h an g e s t o a max i mu m o f 65 d ays an d a mi n i mu m o f 1 d ay. i . Pag e 31 Thn ee 2 9,u 2s01e0 o f d e f au l t o r g e n e r i c p as s wo r d s i s Ju prohi bi t e d .
  • 32. ASIfraio Scrt Plc ad C n o mt n e u i y o i y n Sadrsv351 tnad . . 3. 3 Pas s wo r d Ad mi n i s t r at i o n c. Eac h Bu s i n e s s Un i t wi l l u s e an d d o c u me n t a s e c u r e me t h o d wh e n d i s t r i b u t i n g ac c o u n t u s e r I D s an d p as s wo r d s . Th i s p r o c e s s wi l l i n c l u d e val i d at i o n o f us e r i d e nt i t y an d p r o t e c t i o n o f t h e Us e r I D an d t h e p as s wo r d wi t h i n t h e d i s t r i b u t i o n me c h an i s m e. ACS W r k e r s wi l l b e p r o vi d e d wi t h t h e ab i l i t y t o o c h an g e / c r e at e t h e i r o wn p as s wo r d , wi t h i n ACS p r o vi d e d g u i d e l i n e s . g. Eac h Bu s i n e s s Un i t wi l l u s e an d d o c u me n t a p r o c e s s d e s cri bi ng how ad mi n i s t r at i ve p as s wo r d s ar e c h an g e d , l o g g e d , d i s t rei 2b u2t e d . Pag e 32 Ju n 9, 01 0
  • 33. ASIfraio Scrt Plc ad C n o mt n e u i y o i y n Sadrsv351 tnad . . 3. 4 Ac c o u n t Ac c e s s f. Eac h Bu s i n e s s Un i t wi l l i mp l e me n t an d mai n t ai n p r o c e d u r e s f o r t h e r e mo val o f ac c e s s t o ACS S ys t e ms f o r t e r mi n at e d o r t r an s f e r r e d wo r k e r s . Re mo val o f ac c e s s t o ACS S ys t e ms wi l l f o l l o w t h e ACS HR Ac c e s s Te r mi n at i o n Pr o c e s s . • Te r mi n at i o n o f ac c e s s f o r an ACS W r k e r i n vo l u n t ar i l y o t e r mi n at e d wi l l o c c u r as s o o n as p o s s i b l e b u t n o t t o e x c e e d 2 4 h o u r s af t e r t e r mi n at i o n . • Re mo val o f ac c e s s t o ACS S ys t e ms f o r an ACS W r k e r o vo l u n t ar i l y t e r mi n at e d wi l l o c c u r as s o o n as p o s s i b l e b u t n o t t o e x c e e d 72 h o u r s af t e r t h e t e r mi n at i o n e ve n t . • Ac c o u n t s t h at h ave b e e n i n ac t i ve f o r 90 d ays o r g r e at e r mu s t b e p e r man e n t l y r e mo ve d . Pag e 33 Ju n e 2 9, 2 01 0
  • 34. Qu e s t i o n s? Pag e 34 Ju n e 2 9, 2 01 0

Editor's Notes

  • #2: April 14, 2011