10 ux video best practices
J. SCHUH
WHY SHOULD YOU LISTEN TO ME?


          •   15 yrs experience
          •   10,000 hrs of producing
          •   Industry Leader
          •   Fortune 500 clients
4 out of 5
       INTERNET USERS
    WATCH VIDEOS ONLINE
SOURCE: comscore (2009)
U.S. INTERNET USERS
  WATCHED 34 BILLION
  VIDEOS IN MAY 2012


SOURCE: NewMedia TrendWatch November 2012
ONLINE VIDEO
  IS LIKE TV
 RIGHT?
BZZZZZZZZZ!
ONLINE VIDEO IS:
        • Targetable
        • Measurable
        • Real Time

SOURCE: Tod Sacerdoti (2010)
You have a portable video
production studio in your pocket.
10 ux video best practices
GENERATION                          BORN *                      AGE
Baby Boomers’ 1946 – 1964                                       50 +
Generation X                    1965 – 1981 30’s – 40’s
Generation Y                    1982 – 1999 20’s – 30’s
Generation Z                    2000 +                          12 -


*Experts differ on the start dates of Generation X , Y and Z.
52%
   OF THE WORLD’S POPULATION
      IS UNDER 30-YEARS-OLD

SOURCE: Census 2010
YOUNGER GENERATIONS ARE THE

 FIRST TO ADOPT
            NEW TECHNOLOGIES
SOURCE: NewMedia TrendWatch November 2012
BOOMERS’ ADOPTION OF
       NEW TECHNOLOGY
DRIVES GROWTH
SOURCE: NewMedia TrendWatch November 2012
Video ads targeted to children ages 6          to 14 had the
highest video ad click through rate at 3.5%,
but the lowest rate of viewing to completion.
   SOURCE: NewMedia TrendWatch November 2012
Ads targeted at older users (35 +)
 had a 77.4% completion rate.
SOURCE: NewMedia TrendWatch November 2012
10 ux video best practices
“Storytelling is the most
powerful way to put ideas
  into the world today.”
       - Robert McKee
EVERY VIDEO SHOULD HAVE AN
INTRODUCTION, BODY AND
       CLOSING
SOURCE: http://www.youtube.com/watch?v=7xK9qv611sU
ENGAGE, EDUCATE, ENTERTAIN

SOURCE: http://www.youtube.com/watch?v=7xK9qv611sU
Lynda.com acquires Video2brain
   with $103 million funding
 SOURCE: thenextweb.com
10 ux video best practices
REASONS PEOPLE SHARE

1.   Answers a question, or evokes an
     emotional response
2.   Hot topic
3.   It aligns with their idenity and how they
     want to be perceived
4.   Helps to maintain and grow relationships
REASONS PEOPLE DON’T SHARE

1.   Too much branding
2.   Toxic topic
3.   Depressing topic
4.   Sex, violence and profanity
HOWEVER I THINK


MOST PEOPLE
 LIKE SEX
SOMETIMES THEY DON’T WANT PEOPLE
  TO KNOW HOW MUCH THEY LIKE IT
REASONS WHY ONLINE VIDEO
         IS COMPELLING & PERSUASIVE
1.      The Fusiform Facial Area makes us pay
        attention to faces
2.      Voice conveys rich information
3.      Emotions are contagious
4.      Movement grabs attention



     SOURCE: Dr. Susan Weinschenk (theteamw.com)
10 ux video best practices
VIDEOS THAT PERFORM BEST
   CLOCK IN AT AROUND

   1 MINUTE
VIDEO IS USUALLY A COMPLEMENT TO,
NOT A SUBSTITUTE FOR,

CONTENT
MAKE SURE THE CONTENT OF THE
VIDEO CAN BE FOUND EASILY
SOMEWHERE ELSE
10 ux video best practices
WHAT’S A CODEC?


codec (n) short for compressor/
decompressor
HTML5 VIDEO CODECS


        • MP4 or H.264
        • Ogg/Theora
        • WebM
WHAT’S THE DIFFERENCE


•   Ease of encoding
•   Video quality
•   Compression size
•   Cost to use (FREE for Now)
H265 - HEVC
 (High Efficiency Video Coding)
• Expected to be NEW video codec
  standard (half the bitrate)
• Mobile Device focused
• 4K and 8K support
• Requires new hardware
• Mid-2014 before widespread use
10 ux video best practices
OVER
                        1 TRILLION VIEWS
                             IN 2011
• 72 HRS OF VIDEO UPLOADED
  EVERY MINUTE
• OVER 4 BILLION HRS WATCHED
  EACH MONTH
SOURCE: YOUTUBE.COM/PRESS_STATISTICS
TRAFFIC FROM MOBILE DEVICES
       TRIPLED IN 2011
  *YOUTUBE APP REMOVED FROM iPHONE 5
3 HRS OF VIDEO IS UPLOADED
  PER MINUTE TO YouTube
SOURCE: YOUTUBE.COM/PRESS_STATISTICS
10 ux video best practices
HOST = WEBSITE VIDEO + SEO

• CONTROL
• BETTER MEASUREMENT
• GENERATE DIRECT TRAFFIC

http://ajwood.com/
POST = SYNDICATION VIDEO + SEO


• LARGE AUDIENCE
• ORGANIC & UNIVERSAL SEARCH
• MULTIPLE SERPS (Search Engine
   Results Page)
http://www.youtube.com/ajwood2001
A.J. WOOD

                                    19,201
                                    SUBSCRIBERS
                                      FEB 2013

                                    17,007
                                    SUBSCRIBERS
                                      DEC 2012
http://www.youtube.com/ajwood2001
A.J. WOOD

                                    1,998,204
                                    VIDEO VIEWS
                                      FEB 2013

                                    1,831,608
                                    VIDEO VIEWS
                                      DEC 2012
http://www.youtube.com/ajwood2001
10 ux video best practices
THE BIG 3
500 YRS of YouTube video is
  watched every day on
        Facebook!

 SOURCE: YOUTUBE.COM/PRESS_STATISTICS
Vine users shared
    113,897 videos
              Feb 9th & 10th 2013
SOURCE: SimplyMeasured
2 New Members / sec
(172,800 Members / day)


SOURCE: LinkedIn Press Center
Caption Your Videos
        To expand your audience and
                increase SEO

SOURCE: kb.wisc.edu
Captioning Best Practices
1.      Sync captions to the audio
2.      Captions appear on screen long enough to
        be read
3.      Provide transcripts
4.      DON’T Cut words or sound effects


     SOURCE: kb.wisc.edu
Benefits of Captioning
1.   Accessible to aurally impaired and non-
     native speaking viewer
2.   Allows sighted viewers to read in loud or
     crowded spaces
3.   Increased SEO (Search Engine Optimization)
4.   Increase in watching the complete video
 SOURCE: kb.wisc.edu
10 ux video best practices
CHECK ANALYTICS
                     •    WHERE DO VISITORS TO
                          YOUR VIDEO PAGES
                          ARRIVE FROM?

                     •    WHAT % OF TRAFFIC
                          COMES FROM SEARCH
                          ENGINES?
SOURCE: MARK ROBERTSON JUNE 2009
TEST SEARCHES



             DO YOUR VIDEOS APPEAR IN
             SEARCH ENGINES?
SOURCE: MARK ROBERTSON JUNE 2009
MONITOR BEHAVIOR

      WHAT % OF VISITORS ARE
      LINKING TO YOUR VIDEOS
      OR SHARING?
SOURCE: MARK ROBERTSON JUNE 2009
10 ux video best practices
STUDIES SHOW USERS
CAN GET VERY
ANNOYED WHEN
WEBSITES AUTOPLAY
VIDEOS




 “I hate it when they do that!”
 SOURCE: NORMALMODES.COM
1.    KNOW YOUR AUDIENCE
2.    TELL A STORY
3.    KEEP IT “REAL”
4.    KEEP IT SHORT
5.    COMPRESS IT
6.    PUT IT ON YouTube
7.    HOST AND POST
8.    SOCIALIZE
9.    MEASURE IT
10.   DON’T AUTOPLAY
10 ux video best practices

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10 ux video best practices

  • 3. WHY SHOULD YOU LISTEN TO ME? • 15 yrs experience • 10,000 hrs of producing • Industry Leader • Fortune 500 clients
  • 4. 4 out of 5 INTERNET USERS WATCH VIDEOS ONLINE SOURCE: comscore (2009)
  • 5. U.S. INTERNET USERS WATCHED 34 BILLION VIDEOS IN MAY 2012 SOURCE: NewMedia TrendWatch November 2012
  • 6. ONLINE VIDEO IS LIKE TV RIGHT?
  • 8. ONLINE VIDEO IS: • Targetable • Measurable • Real Time SOURCE: Tod Sacerdoti (2010)
  • 9. You have a portable video production studio in your pocket.
  • 11. GENERATION BORN * AGE Baby Boomers’ 1946 – 1964 50 + Generation X 1965 – 1981 30’s – 40’s Generation Y 1982 – 1999 20’s – 30’s Generation Z 2000 + 12 - *Experts differ on the start dates of Generation X , Y and Z.
  • 12. 52% OF THE WORLD’S POPULATION IS UNDER 30-YEARS-OLD SOURCE: Census 2010
  • 13. YOUNGER GENERATIONS ARE THE FIRST TO ADOPT NEW TECHNOLOGIES SOURCE: NewMedia TrendWatch November 2012
  • 14. BOOMERS’ ADOPTION OF NEW TECHNOLOGY DRIVES GROWTH SOURCE: NewMedia TrendWatch November 2012
  • 15. Video ads targeted to children ages 6 to 14 had the highest video ad click through rate at 3.5%, but the lowest rate of viewing to completion. SOURCE: NewMedia TrendWatch November 2012
  • 16. Ads targeted at older users (35 +) had a 77.4% completion rate. SOURCE: NewMedia TrendWatch November 2012
  • 18. “Storytelling is the most powerful way to put ideas into the world today.” - Robert McKee
  • 19. EVERY VIDEO SHOULD HAVE AN INTRODUCTION, BODY AND CLOSING SOURCE: http://www.youtube.com/watch?v=7xK9qv611sU
  • 20. ENGAGE, EDUCATE, ENTERTAIN SOURCE: http://www.youtube.com/watch?v=7xK9qv611sU
  • 21. Lynda.com acquires Video2brain with $103 million funding SOURCE: thenextweb.com
  • 23. REASONS PEOPLE SHARE 1. Answers a question, or evokes an emotional response 2. Hot topic 3. It aligns with their idenity and how they want to be perceived 4. Helps to maintain and grow relationships
  • 24. REASONS PEOPLE DON’T SHARE 1. Too much branding 2. Toxic topic 3. Depressing topic 4. Sex, violence and profanity
  • 25. HOWEVER I THINK MOST PEOPLE LIKE SEX SOMETIMES THEY DON’T WANT PEOPLE TO KNOW HOW MUCH THEY LIKE IT
  • 26. REASONS WHY ONLINE VIDEO IS COMPELLING & PERSUASIVE 1. The Fusiform Facial Area makes us pay attention to faces 2. Voice conveys rich information 3. Emotions are contagious 4. Movement grabs attention SOURCE: Dr. Susan Weinschenk (theteamw.com)
  • 28. VIDEOS THAT PERFORM BEST CLOCK IN AT AROUND 1 MINUTE
  • 29. VIDEO IS USUALLY A COMPLEMENT TO, NOT A SUBSTITUTE FOR, CONTENT
  • 30. MAKE SURE THE CONTENT OF THE VIDEO CAN BE FOUND EASILY SOMEWHERE ELSE
  • 32. WHAT’S A CODEC? codec (n) short for compressor/ decompressor
  • 33. HTML5 VIDEO CODECS • MP4 or H.264 • Ogg/Theora • WebM
  • 34. WHAT’S THE DIFFERENCE • Ease of encoding • Video quality • Compression size • Cost to use (FREE for Now)
  • 35. H265 - HEVC (High Efficiency Video Coding) • Expected to be NEW video codec standard (half the bitrate) • Mobile Device focused • 4K and 8K support • Requires new hardware • Mid-2014 before widespread use
  • 37. OVER 1 TRILLION VIEWS IN 2011 • 72 HRS OF VIDEO UPLOADED EVERY MINUTE • OVER 4 BILLION HRS WATCHED EACH MONTH SOURCE: YOUTUBE.COM/PRESS_STATISTICS
  • 38. TRAFFIC FROM MOBILE DEVICES TRIPLED IN 2011 *YOUTUBE APP REMOVED FROM iPHONE 5
  • 39. 3 HRS OF VIDEO IS UPLOADED PER MINUTE TO YouTube SOURCE: YOUTUBE.COM/PRESS_STATISTICS
  • 41. HOST = WEBSITE VIDEO + SEO • CONTROL • BETTER MEASUREMENT • GENERATE DIRECT TRAFFIC http://ajwood.com/
  • 42. POST = SYNDICATION VIDEO + SEO • LARGE AUDIENCE • ORGANIC & UNIVERSAL SEARCH • MULTIPLE SERPS (Search Engine Results Page) http://www.youtube.com/ajwood2001
  • 43. A.J. WOOD 19,201 SUBSCRIBERS FEB 2013 17,007 SUBSCRIBERS DEC 2012 http://www.youtube.com/ajwood2001
  • 44. A.J. WOOD 1,998,204 VIDEO VIEWS FEB 2013 1,831,608 VIDEO VIEWS DEC 2012 http://www.youtube.com/ajwood2001
  • 47. 500 YRS of YouTube video is watched every day on Facebook! SOURCE: YOUTUBE.COM/PRESS_STATISTICS
  • 48. Vine users shared 113,897 videos Feb 9th & 10th 2013 SOURCE: SimplyMeasured
  • 49. 2 New Members / sec (172,800 Members / day) SOURCE: LinkedIn Press Center
  • 50. Caption Your Videos To expand your audience and increase SEO SOURCE: kb.wisc.edu
  • 51. Captioning Best Practices 1. Sync captions to the audio 2. Captions appear on screen long enough to be read 3. Provide transcripts 4. DON’T Cut words or sound effects SOURCE: kb.wisc.edu
  • 52. Benefits of Captioning 1. Accessible to aurally impaired and non- native speaking viewer 2. Allows sighted viewers to read in loud or crowded spaces 3. Increased SEO (Search Engine Optimization) 4. Increase in watching the complete video SOURCE: kb.wisc.edu
  • 54. CHECK ANALYTICS • WHERE DO VISITORS TO YOUR VIDEO PAGES ARRIVE FROM? • WHAT % OF TRAFFIC COMES FROM SEARCH ENGINES? SOURCE: MARK ROBERTSON JUNE 2009
  • 55. TEST SEARCHES DO YOUR VIDEOS APPEAR IN SEARCH ENGINES? SOURCE: MARK ROBERTSON JUNE 2009
  • 56. MONITOR BEHAVIOR WHAT % OF VISITORS ARE LINKING TO YOUR VIDEOS OR SHARING? SOURCE: MARK ROBERTSON JUNE 2009
  • 58. STUDIES SHOW USERS CAN GET VERY ANNOYED WHEN WEBSITES AUTOPLAY VIDEOS “I hate it when they do that!” SOURCE: NORMALMODES.COM
  • 59. 1. KNOW YOUR AUDIENCE 2. TELL A STORY 3. KEEP IT “REAL” 4. KEEP IT SHORT 5. COMPRESS IT 6. PUT IT ON YouTube 7. HOST AND POST 8. SOCIALIZE 9. MEASURE IT 10. DON’T AUTOPLAY