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SUSTAINABILITY IMPACT OF NEW TECHNOLOGY
ON AFTER-SALES SERVICE SUPPLY CHAINS
MATTHIEU VAN DER HEIJDEN
SEPTEMBER 26, 2018
10/3/2018 2
3D PRINTING: WHAT IS IT?
“Process of joining materials to
make objects from 3D model
data, usually layer upon layer”
10/3/2018 3
IMPACT ON AFTER-SALES SERVICE SUPPLY CHAINS
MOTIVATION
 Many slow movers, long lead times, may be expensive
 High inventory levels to ensure quick response
 Many parts discarded at end of life cycle
 Suppose that we have an alternative sourcing option:
 Small batches (e.g., no moulds, low setup costs)
 Short lead times
 Distributed (local) manufacturing
 What would this mean for your supply chain?
10/3/2018 4
CONSORTIUM
Research:
• Industrial Engineering
• Mechanical Engineering
3D printing technology
Spare part suppliers Asset owners
Project management
10/3/2018 5
RESEARCH STRUCTURE
Technological
options
Failure
behaviour &
maintainability
Dynamic
inventory models
(life cycle)
Repair options:
location, level in
BOM
Case studies at (industrial) partners
10/3/2018Footer text: to modify choose ‘Insert’ (or ‘View’ for office 2003 or
earlier) then ‘Header and Footer’
6
REMAINING PROGRAM FOR TODAY
13:15-13:45 Identifying business cases for 3D printing in
service logistics
Knofius (UT),
Alizadeh (FS)
13:45-14:30 Supercharging Supply Chains with 3D Printing Pannett (Visagio)
14:30-15:00 3D printing during missions Westerweel (TU/e),
de Boer (RNLA)
15:00-15:30 BREAK
15:30-16:00 Developments in Metal Additive
Manufacturing spare part production
Cordova (UT)
de Smit (NLR)
16:00-16:45 In-field Additive Manufacturing Norberg
(Fieldmade)
16:45-17:30 Challenges for 3D printing in after-sales
service supply chains
Panel discussion
17:30-19:00 Drinks / networking
10/3/2018 7
 3D printing offers by far the most potential for small
subcomponents (that may not even be present on
the spare part list)
 But: then the impact on after-sales service supply
chains will remain limited in the next 5-10 years
10/3/2018 8
PROPOSITION
 The gains of 3D printing in supply chain
management mainly exist for special cases, like
 remote areas, including temporary fix
 supply disruptions (including end-of-life)
10/3/2018 9
PROPOSITION
 Supply chain managers should be more in the lead
when introducing 3D printing of parts
 Product development tends to focus on
technological superiority rather than supply chain
profitability and thus overlook relevant parts
10/3/2018 10
PROPOSITION
 3D printing of spare parts on demand will remain an
illusion for downtime critical equipment
 Throughput time including postprocessing will
remain too long in the next decades
10/3/2018 11
PROPOSITION
 An important advantage of 3D printing is that it
facilitates printing on location
 No long customer order lead times (transportation,
customs, …) for centralized inventories
10/3/2018 12
PROPOSITION
 The technical challenges of printing parts at remote
locations (and affecting their performance) will limit
the application of AM for spare parts considerably
10/3/2018 13
PROPOSITION
 In most case, it is best to outsource 3D printing of
spare parts to a specialized industrial partner
10/3/2018 14
PROPOSITION
 An unexplored but promising area is to combine 3D
printing of spare parts with predictive maintenance
10/3/2018 15
PROPOSITION
 It would be a huge advantage for after-sales service
supply chains if parts could be produced as one
piece (part consolidation)
 Lower failure rate
 Less complexity (only Line Replaceable Units, no
Shop Replaceable Units)
10/3/2018 16
PROPOSITION
 The added value of 3D printing lies mainly in
improved product design, and less in supply chain
improvements
10/3/2018 17
PROPOSITION

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180926 UT - Introduction and discussion

  • 1. SUSTAINABILITY IMPACT OF NEW TECHNOLOGY ON AFTER-SALES SERVICE SUPPLY CHAINS MATTHIEU VAN DER HEIJDEN SEPTEMBER 26, 2018
  • 2. 10/3/2018 2 3D PRINTING: WHAT IS IT? “Process of joining materials to make objects from 3D model data, usually layer upon layer”
  • 3. 10/3/2018 3 IMPACT ON AFTER-SALES SERVICE SUPPLY CHAINS MOTIVATION  Many slow movers, long lead times, may be expensive  High inventory levels to ensure quick response  Many parts discarded at end of life cycle  Suppose that we have an alternative sourcing option:  Small batches (e.g., no moulds, low setup costs)  Short lead times  Distributed (local) manufacturing  What would this mean for your supply chain?
  • 4. 10/3/2018 4 CONSORTIUM Research: • Industrial Engineering • Mechanical Engineering 3D printing technology Spare part suppliers Asset owners Project management
  • 5. 10/3/2018 5 RESEARCH STRUCTURE Technological options Failure behaviour & maintainability Dynamic inventory models (life cycle) Repair options: location, level in BOM Case studies at (industrial) partners
  • 6. 10/3/2018Footer text: to modify choose ‘Insert’ (or ‘View’ for office 2003 or earlier) then ‘Header and Footer’ 6 REMAINING PROGRAM FOR TODAY 13:15-13:45 Identifying business cases for 3D printing in service logistics Knofius (UT), Alizadeh (FS) 13:45-14:30 Supercharging Supply Chains with 3D Printing Pannett (Visagio) 14:30-15:00 3D printing during missions Westerweel (TU/e), de Boer (RNLA) 15:00-15:30 BREAK 15:30-16:00 Developments in Metal Additive Manufacturing spare part production Cordova (UT) de Smit (NLR) 16:00-16:45 In-field Additive Manufacturing Norberg (Fieldmade) 16:45-17:30 Challenges for 3D printing in after-sales service supply chains Panel discussion 17:30-19:00 Drinks / networking
  • 8.  3D printing offers by far the most potential for small subcomponents (that may not even be present on the spare part list)  But: then the impact on after-sales service supply chains will remain limited in the next 5-10 years 10/3/2018 8 PROPOSITION
  • 9.  The gains of 3D printing in supply chain management mainly exist for special cases, like  remote areas, including temporary fix  supply disruptions (including end-of-life) 10/3/2018 9 PROPOSITION
  • 10.  Supply chain managers should be more in the lead when introducing 3D printing of parts  Product development tends to focus on technological superiority rather than supply chain profitability and thus overlook relevant parts 10/3/2018 10 PROPOSITION
  • 11.  3D printing of spare parts on demand will remain an illusion for downtime critical equipment  Throughput time including postprocessing will remain too long in the next decades 10/3/2018 11 PROPOSITION
  • 12.  An important advantage of 3D printing is that it facilitates printing on location  No long customer order lead times (transportation, customs, …) for centralized inventories 10/3/2018 12 PROPOSITION
  • 13.  The technical challenges of printing parts at remote locations (and affecting their performance) will limit the application of AM for spare parts considerably 10/3/2018 13 PROPOSITION
  • 14.  In most case, it is best to outsource 3D printing of spare parts to a specialized industrial partner 10/3/2018 14 PROPOSITION
  • 15.  An unexplored but promising area is to combine 3D printing of spare parts with predictive maintenance 10/3/2018 15 PROPOSITION
  • 16.  It would be a huge advantage for after-sales service supply chains if parts could be produced as one piece (part consolidation)  Lower failure rate  Less complexity (only Line Replaceable Units, no Shop Replaceable Units) 10/3/2018 16 PROPOSITION
  • 17.  The added value of 3D printing lies mainly in improved product design, and less in supply chain improvements 10/3/2018 17 PROPOSITION