A flowchart is a diagram that represents a process or system. It uses standard symbols to show the steps in a process and their order. Flowcharts help communicate processes between teams and identify areas for improvement. There are different types of flowcharts for different purposes, such as basic flowcharts for work processes, data flow diagrams for information processes, and program flowcharts for algorithms. Flowcharts should be created through group discussion to ensure all steps are captured.